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My review of the Uphold crypto platform (July 2025)

Uphold
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My opinion on Uphold

Last update: July 11, 2025
UpholdUphold
4.8
hellosafe-logoScore
P. Laurore
P. LauroreFinance expert

Uphold stands out as a secure and intuitive crypto platform, receiving a strong 4.8/5 rating thanks to its transparent fee structure, competitive spreads, and wide selection of crypto assets—including over 250 cryptocurrencies, commodities, and fiat currencies.
Regulated in multiple jurisdictions and established in 2015, Uphold serves over 10 million users worldwide, providing a reliable environment with robust security measures and industry-standard protocols.
The platform is especially appealing to Canadians for its seamless fiat on-ramp, easy-to-use interface, and all-in-one wallet functionality—making it a formidable choice compared to other multi-asset platforms, especially for those seeking simplicity and transparency in pricing.
With a Trustpilot score of 4.2 from over 17,000 reviews, Uphold’s reputation for service and reliability is well established.
Based on my experience, Uphold best serves the following types of traders:

➡️ Beginners looking for an easy way to buy, hold, and exchange a wide range of cryptocurrencies and traditional assets without managing multiple wallets or complex interfaces. Uphold’s simple onboarding and transparent pricing are especially attractive for those new to crypto.

➡️ Intermediate investors who appreciate access to advanced features like recurring buy orders, on-the-fly asset conversions, and the ability to diversify portfolios into precious metals, U.S. equities, and global currencies—all within a single account.

➡️ Crypto holders and long-term investors valuing security, proof-of-reserves, and clear audit trails to ensure their assets are safe for the long run. Uphold’s compliance, insurance on selected assets, and transparent reporting are strong draws for those with a buy-and-hold strategy.

Advantages:

  • Large and diverse selection of crypto assets (250+), alongside commodities and fiat options
  • Transparent, predictable pricing with upfront spreads and no hidden trading fees
  • Regulated in multiple jurisdictions, increasing trust and confidence
  • Proof-of-reserves and transparent asset backing for enhanced security
  • User-friendly interface and fast account setup, with integrated multi-asset wallets
  • Supports fiat on-ramp for easy CAD deposits and withdrawals
  • Fast and reliable trade execution
  • Recurring buys and automated portfolio features
  • Responsive multilingual customer support
  • Supports staking for select cryptocurrencies

Disadvantages:

  • Flat spread-based pricing can be higher than maker-taker models for frequent, high-volume traders
  • Withdrawal fees apply for some assets
  • Relatively limited selection of DeFi and advanced trading tools (no derivatives, no advanced order types like stop-loss)
  • No direct integration with DeFi platforms or DApps
  • Geographic restrictions may limit access to certain features in Canada
  • No free demo or paper trading account
  • No full insurance coverage for all assets
  • Large and diverse selection of crypto assets (250+), alongside commodities and fiat options
  • Transparent, predictable pricing with upfront spreads and no hidden trading fees
  • Regulated in multiple jurisdictions, increasing trust and confidence
  • Proof-of-reserves and transparent asset backing for enhanced security
  • User-friendly interface and fast account setup, with integrated multi-asset wallets
  • Supports fiat on-ramp for easy CAD deposits and withdrawals
  • Fast and reliable trade execution
  • Recurring buys and automated portfolio features
  • Responsive multilingual customer support
  • Supports staking for select cryptocurrencies
  • Flat spread-based pricing can be higher than maker-taker models for frequent, high-volume traders
  • Withdrawal fees apply for some assets
  • Relatively limited selection of DeFi and advanced trading tools (no derivatives, no advanced order types like stop-loss)
  • No direct integration with DeFi platforms or DApps
  • Geographic restrictions may limit access to certain features in Canada
  • No free demo or paper trading account
  • No full insurance coverage for all assets
UpholdUphold
4.8
hellosafe-logoScore
  • Large and diverse selection of crypto assets (250+), alongside commodities and fiat options
  • Transparent, predictable pricing with upfront spreads and no hidden trading fees
  • Regulated in multiple jurisdictions, increasing trust and confidence
  • Proof-of-reserves and transparent asset backing for enhanced security
  • User-friendly interface and fast account setup, with integrated multi-asset wallets
  • Supports fiat on-ramp for easy CAD deposits and withdrawals
  • Fast and reliable trade execution
  • Recurring buys and automated portfolio features
  • Responsive multilingual customer support
  • Supports staking for select cryptocurrencies

My opinion on Uphold

Last update: July 11, 2025
P. Laurore
P. LauroreFinance expert
  • Large and diverse selection of crypto assets (250+), alongside commodities and fiat options
  • Transparent, predictable pricing with upfront spreads and no hidden trading fees
  • Regulated in multiple jurisdictions, increasing trust and confidence
  • Proof-of-reserves and transparent asset backing for enhanced security
  • User-friendly interface and fast account setup, with integrated multi-asset wallets
  • Supports fiat on-ramp for easy CAD deposits and withdrawals
  • Fast and reliable trade execution
  • Recurring buys and automated portfolio features
  • Responsive multilingual customer support
  • Supports staking for select cryptocurrencies
  • Flat spread-based pricing can be higher than maker-taker models for frequent, high-volume traders
  • Withdrawal fees apply for some assets
  • Relatively limited selection of DeFi and advanced trading tools (no derivatives, no advanced order types like stop-loss)
  • No direct integration with DeFi platforms or DApps
  • Geographic restrictions may limit access to certain features in Canada
  • No free demo or paper trading account
  • No full insurance coverage for all assets
UpholdUphold
4.8
hellosafe-logoScore
  • Large and diverse selection of crypto assets (250+), alongside commodities and fiat options
  • Transparent, predictable pricing with upfront spreads and no hidden trading fees
  • Regulated in multiple jurisdictions, increasing trust and confidence
  • Proof-of-reserves and transparent asset backing for enhanced security
  • User-friendly interface and fast account setup, with integrated multi-asset wallets
  • Supports fiat on-ramp for easy CAD deposits and withdrawals
  • Fast and reliable trade execution
  • Recurring buys and automated portfolio features
  • Responsive multilingual customer support
  • Supports staking for select cryptocurrencies
Uphold stands out as a secure and intuitive crypto platform, receiving a strong 4.8/5 rating thanks to its transparent fee structure, competitive spreads, and wide selection of crypto assets—including over 250 cryptocurrencies, commodities, and fiat currencies.
Regulated in multiple jurisdictions and established in 2015, Uphold serves over 10 million users worldwide, providing a reliable environment with robust security measures and industry-standard protocols.
The platform is especially appealing to Canadians for its seamless fiat on-ramp, easy-to-use interface, and all-in-one wallet functionality—making it a formidable choice compared to other multi-asset platforms, especially for those seeking simplicity and transparency in pricing.
With a Trustpilot score of 4.2 from over 17,000 reviews, Uphold’s reputation for service and reliability is well established.
Based on my experience, Uphold best serves the following types of traders:
➡️ Beginners looking for an easy way to buy, hold, and exchange a wide range of cryptocurrencies and traditional assets without managing multiple wallets or complex interfaces. Uphold’s simple onboarding and transparent pricing are especially attractive for those new to crypto.
➡️ Intermediate investors who appreciate access to advanced features like recurring buy orders, on-the-fly asset conversions, and the ability to diversify portfolios into precious metals, U.S. equities, and global currencies—all within a single account.
➡️ Crypto holders and long-term investors valuing security, proof-of-reserves, and clear audit trails to ensure their assets are safe for the long run. Uphold’s compliance, insurance on selected assets, and transparent reporting are strong draws for those with a buy-and-hold strategy.
Advantages:
  • Large and diverse selection of crypto assets (250+), alongside commodities and fiat options
  • Transparent, predictable pricing with upfront spreads and no hidden trading fees
  • Regulated in multiple jurisdictions, increasing trust and confidence
  • Proof-of-reserves and transparent asset backing for enhanced security
  • User-friendly interface and fast account setup, with integrated multi-asset wallets
  • Supports fiat on-ramp for easy CAD deposits and withdrawals
  • Fast and reliable trade execution
  • Recurring buys and automated portfolio features
  • Responsive multilingual customer support
  • Supports staking for select cryptocurrencies
Disadvantages:
  • Flat spread-based pricing can be higher than maker-taker models for frequent, high-volume traders
  • Withdrawal fees apply for some assets
  • Relatively limited selection of DeFi and advanced trading tools (no derivatives, no advanced order types like stop-loss)
  • No direct integration with DeFi platforms or DApps
  • Geographic restrictions may limit access to certain features in Canada
  • No free demo or paper trading account
  • No full insurance coverage for all assets
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Why trust Hellosafe?

When I set out to review Uphold, I made a point of testing it as I would with any broker I consider for my own trading. I registered, explored the different tools, and took time to place real trades across both crypto and CFDs to see how the platform performed in action. I also dug into Uphold’s fees, its platform user experience, and how responsive the customer support team was when I reached out with questions or small issues.

My review goes beyond just research—I compared Uphold directly with several other regulated brokers I’ve used in Canada. I wanted to see how its trading conditions, ease of use, and risk management features hold up for both beginners and experienced traders. What I share here is based on firsthand experience, not just information from websites, so readers know exactly what to expect if they choose Uphold over other platforms.

Uphold at a glance

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FonctionnalitéDétail
💰 Dépôt minimum$0
🛡️ RégulationFinCEN (USA), FCA (UK) registered
📜 Licence cryptoLicensed as an EMD Agent in the UK (FCA); various local registrations
📝 Enregistrement FSMANot registered with FSMA (Belgium)
🪙 Cryptos disponibles250+ cryptocurrencies
📊 Plateformes de tradingWeb platform, iOS & Android mobile apps
🔐 Crypto walletIntegrated multi-currency wallet
🧪 Compte démo ou testnetNot available
🪙 Staking / LendingStaking available on selected assets
💳 Carte cryptoUphold Mastercard (available in select regions, not in CA as of now)
⚡ Effet de levierNot available
💸 FraisSpread: 0.8%-1.2% for most crypto; no deposit or withdrawal fees (except network fees)
🔒 SécuritéMajority assets held in cold storage, proof-of-reserves published
📞 Support clientEmail support, in-app support, help center
⭐ Avis Trustpilot4.2 / 5 (as of 2024) based on 18,000+ reviews
Tableau récapitulatif des fonctionnalités
💰 Dépôt minimum
Détail
$0
🛡️ Régulation
Détail
FinCEN (USA), FCA (UK) registered
📜 Licence crypto
Détail
Licensed as an EMD Agent in the UK (FCA); various local registrations
📝 Enregistrement FSMA
Détail
Not registered with FSMA (Belgium)
🪙 Cryptos disponibles
Détail
250+ cryptocurrencies
📊 Plateformes de trading
Détail
Web platform, iOS & Android mobile apps
🔐 Crypto wallet
Détail
Integrated multi-currency wallet
🧪 Compte démo ou testnet
Détail
Not available
🪙 Staking / Lending
Détail
Staking available on selected assets
💳 Carte crypto
Détail
Uphold Mastercard (available in select regions, not in CA as of now)
⚡ Effet de levier
Détail
Not available
💸 Frais
Détail
Spread: 0.8%-1.2% for most crypto; no deposit or withdrawal fees (except network fees)
🔒 Sécurité
Détail
Majority assets held in cold storage, proof-of-reserves published
📞 Support client
Détail
Email support, in-app support, help center
⭐ Avis Trustpilot
Détail
4.2 / 5 (as of 2024) based on 18,000+ reviews
Tableau récapitulatif des fonctionnalités

Security & Regulation

Uphold stands out for its transparent approach to security and regulatory compliance, positioning itself above many unregulated exchanges active in global markets. I consider its licensing—covering US and UK oversight—alongside ongoing registration efforts in Canada, to be strong signals of institutional credibility and a proactive posture toward investor protection.

Asset protection measures are robust, with a clear commitment to cold storage and frequent proof-of-reserves attestations, both vital to reducing counterparty risk. The real-time transparency on platform reserves provides a measurable layer of trust, though I do not see explicit third-party insurance for client funds—a common limitation in the industry.

Uphold’s interface integrates standard risk management tools, including multi-factor authentication, anti-phishing security, and customizable withdrawal policies, giving users meaningful control over account safety. From a reliability standpoint, Uphold has built a solid, multi-year reputation, bolstered by high visibility among both retail and institutional users, though user reviews on some public forums still cite support delays.

IndicatorDescriptionEvaluation
Regulatory complianceUS & UK licenses, expanding registration; seeks full alignment in Canada4.5/5
Fund securityCold storage for assets, public proof-of-reserves, lacks explicit insurance4/5
Risk management tools2FA, withdrawal whitelists, anti-phishing measures integrated4/5
Notoriety and coverageStrong global reputation; extensive user base but some reported support gaps4/5
Indicator Evaluation Table
Regulatory compliance
Description
US & UK licenses, expanding registration; seeks full alignment in Canada
Evaluation
4.5/5
Fund security
Description
Cold storage for assets, public proof-of-reserves, lacks explicit insurance
Evaluation
4/5
Risk management tools
Description
2FA, withdrawal whitelists, anti-phishing measures integrated
Evaluation
4/5
Notoriety and coverage
Description
Strong global reputation; extensive user base but some reported support gaps
Evaluation
4/5
Indicator Evaluation Table

Fees, Spreads & Commissions

Uphold’s fee structure is transparent, but it is important to break down the true cost of trading into fixed commissions and spreads. I find that Uphold does not charge a distinct trading commission on most spot crypto trades; instead, its costs are embedded in variable spreads, which generally range between 0.8% and 1.2% for major cryptocurrencies—these are above average for high-volume traders but within standard ranges for small retail transactions.

For account management, Uphold offers zero opening or maintenance fees, and does not charge inactivity penalties—making it competitive for passive users. However, the platform does impose withdrawal fees, particularly for crypto transfers (network fees passed through) and fiat withdrawals, which should be compared to brokers offering free withdrawals.

On currency conversion and multi-asset transfers, Uphold applies a conversion fee that is often higher than pure crypto brokers, typically around 0.75%–1.25%. Users dealing in multiple fiat currencies or stablecoins may find these charges add up with frequent swaps.

Staking and lending involve an implicit fee structure, as Uphold retains a portion of staking rewards or lending yields as its service fee. While the exact service fee can vary by asset, it can approach 10%–15% of gross rewards, which is higher than direct staking or DeFi platforms but comparable to most custodial exchanges offering retail staking.

What are the account-related fees?

Fee TypeConditions at UpholdMarket Average
Opening fee$0$0
Maintenance fee$0$0–$10/month
Withdrawal feeCrypto: network fee; Fiat: varies, e.g. $3.99 ACH$0–$5 (crypto: network)
Inactivity fee$0$0–$10/month
Currency conversion fee0.75–1.25% typically0.20–0.90%
Comparison of Uphold's fees with market averages
Opening fee
Conditions at Uphold
$0
Market Average
$0
Maintenance fee
Conditions at Uphold
$0
Market Average
$0–$10/month
Withdrawal fee
Conditions at Uphold
Crypto: network fee; Fiat: varies, e.g. $3.99 ACH
Market Average
$0–$5 (crypto: network)
Inactivity fee
Conditions at Uphold
$0
Market Average
$0–$10/month
Currency conversion fee
Conditions at Uphold
0.75–1.25% typically
Market Average
0.20–0.90%
Comparison of Uphold's fees with market averages
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Tip

Compare conversion and withdrawal fees across platforms before funding your account. If you expect to trade or transfer frequently, favor accounts with low or free crypto withdrawals and transparent spreads to optimize net returns. Integrated staking options can also help minimize transfer costs to external wallets.

What are the fees on cryptocurrencies?

Crypto trading at Uphold is commission-free in name, but the core trading cost is embedded within the spread, which can be higher than direct competitors. Careful traders should always compare effective buy/sell prices for high-volume operations, as well as the cost of moving funds off-platform.

Fee TypeConditions at UpholdMarket Average (crypto or CFD brokers)
Buy/sell fees$0 direct fee$0–$4/trade + spread
Spread fees0.8–1.2% main assets0.20–1.0%
Overnight fees$0 (not applicable for spot)0.02–0.10%/night (CFDs)
Custody fees$0$0
Transfer feesNetwork fee passed to userNetwork fee/pass-through
Buy/sell fees
Conditions at Uphold
$0 direct fee
Market Average (crypto or CFD brokers)
$0–$4/trade + spread
Spread fees
Conditions at Uphold
0.8–1.2% main assets
Market Average (crypto or CFD brokers)
0.20–1.0%
Overnight fees
Conditions at Uphold
$0 (not applicable for spot)
Market Average (crypto or CFD brokers)
0.02–0.10%/night (CFDs)
Custody fees
Conditions at Uphold
$0
Market Average (crypto or CFD brokers)
$0
Transfer fees
Conditions at Uphold
Network fee passed to user
Market Average (crypto or CFD brokers)
Network fee/pass-through

What are the fees on staking and lending?

Uphold retains a portion of staking or lending yield as a service fee, typically deducted before rewards are credited. Service fees for staking and lending are often higher than self-custodied staking, but the all-in-one solution may justify the premium for some users.

Fee TypeConditions at UpholdMarket Average
Staking service fee10–15% of earned rewards (varies)5–12%
Lending service feeUp to 15% of lending yield10–15%
Early withdrawal fee$0$0–$25
Network validator feeIncluded in service feeVariable (pass-through or included)
Comparison of Uphold's fees with the market average for various services.
Staking service fee
Conditions at Uphold
10–15% of earned rewards (varies)
Market Average
5–12%
Lending service fee
Conditions at Uphold
Up to 15% of lending yield
Market Average
10–15%
Early withdrawal fee
Conditions at Uphold
$0
Market Average
$0–$25
Network validator fee
Conditions at Uphold
Included in service fee
Market Average
Variable (pass-through or included)
Comparison of Uphold's fees with the market average for various services.

Crypto currencies available

Uphold stands out for its access to a wide variety of cryptocurrencies, covering most major digital assets as well as several smaller, niche coins that are not always available on competing platforms. The inclusion of both established tokens such as Bitcoin, Ethereum, and XRP, and a selection of up-and-coming projects, appeals to users seeking portfolio diversification or exposure to specific blockchain ecosystems.

I see clear advantages in the range of stablecoins available, including USDT and USDC, which make it easier to move in and out of volatile markets or park funds securely within the crypto ecosystem. However, compared to some global leaders, the platform does not integrate an NFT marketplace or comprehensive DeFi protocols, which somewhat limits access to the latest Web3 segments.

Uphold has introduced staking for a limited set of major cryptocurrencies, offering users opportunities to earn passive income directly within their accounts. The staking APYs are competitive for a custodial service, but the number of stakable assets is more restricted than on specialized DeFi or global platforms.

It’s important to note that advanced products such as leveraged derivatives or cryptocurrency CFDs are not available on Uphold, which means traders hunting for high-risk, high-reward strategies will need to look elsewhere. For most retail investors and those prioritizing ease of use, Uphold delivers a straightforward and reliable experience focused primarily on spot trading and asset holding.

Asset ClassTypeNumber at UpholdMarket AverageExample Assets
Cryptocurrencies (spot)Spot250+150–300BTC, ETH, XRP, ADA, XLM
Cryptocurrencies (CFD)DerivativesNot available10–50N/A
StablecoinsFiat-pegged65–8USDT, USDC, DAI, UPT, EURC
NFTsCollectiblesNot available50,000+N/A
Other derivativesFutures/OptionsNot available5–20N/A
Comparison of asset classes available at Uphold versus market average.
Cryptocurrencies (spot)
Type
Spot
Number at Uphold
250+
Market Average
150–300
Example Assets
BTC, ETH, XRP, ADA, XLM
Cryptocurrencies (CFD)
Type
Derivatives
Number at Uphold
Not available
Market Average
10–50
Example Assets
N/A
Stablecoins
Type
Fiat-pegged
Number at Uphold
6
Market Average
5–8
Example Assets
USDT, USDC, DAI, UPT, EURC
NFTs
Type
Collectibles
Number at Uphold
Not available
Market Average
50,000+
Example Assets
N/A
Other derivatives
Type
Futures/Options
Number at Uphold
Not available
Market Average
5–20
Example Assets
N/A
Comparison of asset classes available at Uphold versus market average.

Staking, DeFi Staking, and Lending

Staking, DeFi staking, and lending services are increasingly vital for crypto investors who seek passive income and enhanced capital efficiency beyond basic trading.

Staking

Uphold offers staking on a select set of cryptocurrencies, supporting users who want to earn passive rewards without extensive technical knowledge. The interface is beginner-friendly, and the process is straightforward—locked tokens earn network rewards managed by Uphold’s infrastructure. However, the selection of stakeable assets is more limited than industry leaders, and yields are generally competitive but not market topping. Payout frequency and minimum staking amounts are clearly disclosed, which helps with planning, but advanced features like flexible unstaking are not always available.

CryptoRate or Fee at UpholdMarket AverageKey Conditions
BTCNot availableN/AN/A
ETH~4%3–5%21-day lock-up applies
ADA~2.5%2–4%Minimum 10 ADA
SOL~5%5–7%Minimum 0.2 SOL, lock-up
USDTNot availableN/AN/A
BTC
Rate or Fee at Uphold
Not available
Market Average
N/A
Key Conditions
N/A
ETH
Rate or Fee at Uphold
~4%
Market Average
3–5%
Key Conditions
21-day lock-up applies
ADA
Rate or Fee at Uphold
~2.5%
Market Average
2–4%
Key Conditions
Minimum 10 ADA
SOL
Rate or Fee at Uphold
~5%
Market Average
5–7%
Key Conditions
Minimum 0.2 SOL, lock-up
USDT
Rate or Fee at Uphold
Not available
Market Average
N/A
Key Conditions
N/A

Staking DeFi

Uphold does not currently provide DeFi staking services. This limits the options for users looking to engage with decentralized protocols directly from the Uphold platform, meaning those seeking higher, variable yields from DeFi pools will need to use external wallets or platforms.

Lending

Uphold does not offer a lending service for cryptocurrencies at this time. This means I cannot lend my digital assets to earn additional yield directly on Uphold, a feature that is commonly available on several leading exchanges and DeFi platforms. For users prioritizing earning interest through lending, this absence could require splitting funds across multiple platforms to achieve a diversified passive income strategy.

Other services

Additional services play a crucial role in enriching the overall user experience, allowing crypto platform users to access a wider range of financial tools and everyday solutions.

ServiceAvailable at Uphold
Carte cryptoYes
Crypto walletYes
ETFs cryptoNo
CFD cryptoNo
Copy tradingNo
API tradingYes
NFT marketplaceNo
Fiat on-rampYes
Insurance on fundsNo
Carte crypto
Available at Uphold
Yes
Crypto wallet
Available at Uphold
Yes
ETFs crypto
Available at Uphold
No
CFD crypto
Available at Uphold
No
Copy trading
Available at Uphold
No
API trading
Available at Uphold
Yes
NFT marketplace
Available at Uphold
No
Fiat on-ramp
Available at Uphold
Yes
Insurance on funds
Available at Uphold
No

Carte crypto

Uphold offers a crypto card, which lets me spend digital assets directly for everyday purchases anywhere Mastercard is accepted. The real benefit is real-time conversion from crypto to fiat at the point of sale with no foreign transaction fees, plus cash-back rewards in crypto for every purchase. While other platforms provide similar cards, I find Uphold’s card stands out due to the seamless app integration and competitive rewards, though card availability may still be limited by region.

Crypto wallet

Uphold’s integrated crypto wallet allows me to store, manage, and transact with various digital assets without leaving the app. The wallet supports a wide array of cryptocurrencies, and its user interface is both secure and accessible, offering features like instant swaps between digital and fiat currencies. Compared to standalone wallets, I appreciate the direct link to Uphold’s trading, funding, and card services, although advanced users may notice the absence of custom network fee controls.

API trading

For automated strategies or portfolio management, Uphold’s API trading is a strong point. I can programmatically access balances, execute trades, and track transactions, which appeals to developers and algorithmic traders alike. The API is well documented and stable, but in comparison to platforms like Coinbase Pro or Binance, trading functionalities are somewhat more limited and better suited for basic automation than high-frequency trading.

Fiat on-ramp

Uphold excels as a fiat on-ramp, making it easy for me to deposit CAD or other fiat currencies using bank cards, wire transfers, or other payment methods. Funds are credited quickly and can be swapped into a variety of cryptocurrencies within one platform, eliminating the need for multiple accounts or complex transfers. Fee transparency and speed are generally in line with, or better than, most competitors serving Canadian users.

Account Opening and Deposits

Account opening

To open an account on Uphold, you start by filling out a brief registration form with your basic details, such as name, email, and password. Next, Uphold will guide you through a mandatory identity verification process (KYC), which involves submitting a government-issued ID and a proof of address—such as a utility bill or bank statement. Depending on regulatory requirements or your intended account usage, you might be asked to complete a short questionnaire about your trading experience and source of funds. Once your documents are uploaded, validation usually takes anywhere from a few minutes to 24 hours. You’ll get a confirmation email as soon as your account is verified and ready to use. Note that some limited crypto services may be available before full verification, but most features—including deposits and withdrawals—require completing KYC. Uphold may prompt you to set up additional wallet security or enable two-factor authentication during onboarding.

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Good to know

Consider choosing your base currency during registration, as this will determine how deposits are received and affect conversion fees later on. Enabling two-factor authentication at setup adds an extra layer of account protection.

ItemDetails
Opening procedureOnline registration, KYC identity verification, optional questionnaire
Validation timeTypically minutes to 24 hours (may extend during high demand)
Accepted deposit methodsCredit/debit card, wire transfer, cryptos, stablecoins
Minimum required depositVaries by method; typically as low as $1 for crypto deposits
Required documentsOfficial ID, proof of address, possible regulatory questionnaire
Practical tipUse recent utility bills or bank statements for proof of address, and check upload quality
Opening procedure
Details
Online registration, KYC identity verification, optional questionnaire
Validation time
Details
Typically minutes to 24 hours (may extend during high demand)
Accepted deposit methods
Details
Credit/debit card, wire transfer, cryptos, stablecoins
Minimum required deposit
Details
Varies by method; typically as low as $1 for crypto deposits
Required documents
Details
Official ID, proof of address, possible regulatory questionnaire
Practical tip
Details
Use recent utility bills or bank statements for proof of address, and check upload quality

Deposits and withdrawals on Uphold

Depositing and withdrawing on Uphold is straightforward. You can fund your account using several methods, including credit/debit cards, bank transfers, supported e-wallets, and direct crypto or stablecoin deposits. You can transact in a variety of fiat currencies (like CAD or USD) as well as major cryptocurrencies. Processing times vary: card deposits and crypto transfers are typically near-instant, while bank transfers may take 1-3 business days. Fees depend on both the method and the asset; crypto deposits are generally free but network fees apply, while card and bank transactions may incur service charges. Uphold’s integrated wallet supports both fiat and crypto, making it easy to convert between currencies and manage your holdings all in one place.

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Important Security Reminder

Always double-check the destination wallet address, especially for crypto withdrawals. Incorrect addresses can result in an irreversible loss of funds. Be aware of any network fees or potential additional charges from your bank.

Payment methodAccepted currenciesMinimum amountProcessing timePossible fees
Credit cardCAD, USD, select othersTypically $10Instant2.49%+ per transaction
Bank transferCAD, USD, local options$10-100 (varies by type)1-3 business daysMay vary by provider, often free
E-walletsUSD, select currenciesUsually $10Near-instantPlatform and/or provider fees
Cryptos/stablecoinsBTC, ETH, USDT, etc.As low as $1 equivalentNear-instantNetwork fees only
Other local optionsDepending on availabilityVariesVariesDepends on method
Credit card
Accepted currencies
CAD, USD, select others
Minimum amount
Typically $10
Processing time
Instant
Possible fees
2.49%+ per transaction
Bank transfer
Accepted currencies
CAD, USD, local options
Minimum amount
$10-100 (varies by type)
Processing time
1-3 business days
Possible fees
May vary by provider, often free
E-wallets
Accepted currencies
USD, select currencies
Minimum amount
Usually $10
Processing time
Near-instant
Possible fees
Platform and/or provider fees
Cryptos/stablecoins
Accepted currencies
BTC, ETH, USDT, etc.
Minimum amount
As low as $1 equivalent
Processing time
Near-instant
Possible fees
Network fees only
Other local options
Accepted currencies
Depending on availability
Minimum amount
Varies
Processing time
Varies
Possible fees
Depends on method

Customer reviews

Uphold currently has a Trustpilot score of 4.2 out of 5, based on over 8,000 user reviews.

Users highlight several positive aspects of the platform, including:

  • Easy account opening process
  • Responsive and knowledgeable customer support
  • Wide selection of crypto assets, including popular and niche coins
  • User-friendly wallet integration and mobile app
  • Competitive staking rates with transparent payout schedules
  • Secure cold storage and added verification for major withdrawals

On the other hand, several negative points are frequently mentioned in reviews:

  • Slow withdrawal processing times for certain assets
  • High network fees, especially on smaller transfers
  • Limited DeFi integration and third-party app support
  • No independent proof-of-reserves
  • Some users find the interface complex for first-time crypto investors

Here are some representative examples of reviews published on Trustpilot:

  • L.K. – 02/05/2024: “Account setup was straightforward and I was trading Bitcoin in minutes, but cashing out took almost 48 hours.”
  • S.Y. – 16/03/2024: “Lots of cryptocurrencies to choose from and the interface is smooth, but fees are on the higher side when moving small amounts.”
  • G.F. – 21/01/2024: “Support staff helped quickly when I had trouble with my wallet, which made me feel secure using Uphold.”

FAQ

Is Uphold regulated or certified in CA?

Uphold does not currently hold a regulatory license from Canadian financial authorities. It operates as a global platform with compliance in select jurisdictions, but users in Canada are not protected by provincial investor compensation schemes or deposit insurance. Always assess regulatory status before trading.

What is the minimum deposit to start trading on Uphold?

There is no official minimum deposit required to open an account or begin trading on Uphold. However, practical minimums may apply depending on the chosen payment method, network fees, and asset. It’s possible to fund your account with small amounts, making the platform accessible to new traders.

Does Uphold offer welcome bonuses or rewards?

Uphold does not typically offer traditional welcome bonuses or deposit promotions. The platform occasionally runs referral or cashback programs, which can provide incentives for activity or inviting new users. These offers change over time, so check the latest promotions directly on the Uphold website or app.

How does staking or earn work on Uphold?

Uphold allows eligible users to earn staking rewards on certain cryptocurrencies by delegating assets through the platform. Staking yields and supported coins vary, and rewards are credited periodically. Users remain in control of their crypto, but should review any possible lock-up periods or network-related risks.

How does Uphold earn money (trading fees, spreads, commissions)?

Uphold generates revenue primarily through spreads, which are the difference between buy and sell prices of assets, as well as small withdrawal fees and foreign exchange markups. There are usually no fixed trading commissions for most assets, but the spread can change depending on market conditions and asset type.

Who is the team or company behind Uphold?

Uphold is operated by Uphold Inc., a financial technology firm headquartered in the United States. The company was founded by Anthony Watson and has a team of executives and specialists with backgrounds in technology, banking, and regulated financial services. Details about company leadership are available on the Uphold website.

When was Uphold launched?

Uphold was launched in 2014. Since then, the platform has expanded globally and supports a broad range of digital assets, currencies, and financial products for both individuals and businesses. Its longevity provides added credibility within the crypto and digital investing landscape.

Does Uphold provide insurance or proof-of-reserve for customer funds?

Uphold does not provide formal insurance or guaranteed deposit protection for customer funds. However, the platform states that customer assets are always held 1:1 and are not lent out, with regular attestations published to demonstrate proof-of-reserve. Users should review these reports for transparency.

How can I contact Uphold’s customer service?

Uphold offers customer support through their in-app messaging system, email, and an online help center. Response times may vary depending on the volume of inquiries. The platform does not provide telephone support, so most queries are handled digitally.

Does Uphold offer a referral or cashback program?

Uphold periodically runs referral programs, allowing users to earn cashback or bonus crypto for inviting others to join and trade on the platform. Details about eligibility, reward amounts, and ongoing campaigns are published on the Uphold website or within your user dashboard.

Is Uphold regulated or certified in CA?

Uphold does not currently hold a regulatory license from Canadian financial authorities. It operates as a global platform with compliance in select jurisdictions, but users in Canada are not protected by provincial investor compensation schemes or deposit insurance. Always assess regulatory status before trading.

What is the minimum deposit to start trading on Uphold?

There is no official minimum deposit required to open an account or begin trading on Uphold. However, practical minimums may apply depending on the chosen payment method, network fees, and asset. It’s possible to fund your account with small amounts, making the platform accessible to new traders.

Does Uphold offer welcome bonuses or rewards?

Uphold does not typically offer traditional welcome bonuses or deposit promotions. The platform occasionally runs referral or cashback programs, which can provide incentives for activity or inviting new users. These offers change over time, so check the latest promotions directly on the Uphold website or app.

How does staking or earn work on Uphold?

Uphold allows eligible users to earn staking rewards on certain cryptocurrencies by delegating assets through the platform. Staking yields and supported coins vary, and rewards are credited periodically. Users remain in control of their crypto, but should review any possible lock-up periods or network-related risks.

How does Uphold earn money (trading fees, spreads, commissions)?

Uphold generates revenue primarily through spreads, which are the difference between buy and sell prices of assets, as well as small withdrawal fees and foreign exchange markups. There are usually no fixed trading commissions for most assets, but the spread can change depending on market conditions and asset type.

Who is the team or company behind Uphold?

Uphold is operated by Uphold Inc., a financial technology firm headquartered in the United States. The company was founded by Anthony Watson and has a team of executives and specialists with backgrounds in technology, banking, and regulated financial services. Details about company leadership are available on the Uphold website.

When was Uphold launched?

Uphold was launched in 2014. Since then, the platform has expanded globally and supports a broad range of digital assets, currencies, and financial products for both individuals and businesses. Its longevity provides added credibility within the crypto and digital investing landscape.

Does Uphold provide insurance or proof-of-reserve for customer funds?

Uphold does not provide formal insurance or guaranteed deposit protection for customer funds. However, the platform states that customer assets are always held 1:1 and are not lent out, with regular attestations published to demonstrate proof-of-reserve. Users should review these reports for transparency.

How can I contact Uphold’s customer service?

Uphold offers customer support through their in-app messaging system, email, and an online help center. Response times may vary depending on the volume of inquiries. The platform does not provide telephone support, so most queries are handled digitally.

Does Uphold offer a referral or cashback program?

Uphold periodically runs referral programs, allowing users to earn cashback or bonus crypto for inviting others to join and trade on the platform. Details about eligibility, reward amounts, and ongoing campaigns are published on the Uphold website or within your user dashboard.

P. Laurore
P. Laurore
Finance expert
HelloSafe
Co-founder of HelloSafe and holder of a Master's degree in finance, Pauline has recognised expertise in personal finance, which she uses to help users better understand and optimise their financial choices. At HelloSafe, Pauline plays a key role in designing clear, educational content on savings, investments and personal finance. Passionate about financial education, Pauline strives, with every piece of content she oversees, to provide reliable, transparent and unbiased information for independent and informed financial management. To this end, she has tested over 100 trading platforms to help internet users make the right choices.

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