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My Review of the Yuzu Crypto Platform (July 2025)

Yuzu
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My opinion on Yuzu

Last update: July 7, 2025
YuzuYuzu
3.9
hellosafe-logoScore
P. Laurore
P. LauroreFinance expert

Yuzu is a dynamic crypto platform established in 2021, catering to both novice and experienced users with a balanced offering across spot crypto trading, staking, and emerging DeFi services.
With a rating of 3.9, Yuzu stands out for its competitive fees and moderate spreads, a well-curated but not exhaustive range of cryptocurrencies, and an accessible user interface for Canadian users.
While not the largest exchange by user base (350,000+ worldwide), Yuzu has made strides in security through cold storage and basic proof-of-reserves reporting, though regulatory transparency lags behind top-tier global competitors.
On Trustpilot, Yuzu currently holds a 3.8/5 rating based on over 220 reviews, reflecting mixed but generally positive user sentiment driven by accessible features and fast trade execution.
Compared to leading platforms, Yuzu appeals through its straightforward pricing, beginner-friendly tools, and selective DeFi integration—particularly attractive for value-driven traders and those looking for stable earn programs.
In my experience, Yuzu is best suited to the following types of traders:
➡️ Beginners and casual crypto investors: Yuzu’s intuitive design, educational tools, and low entry fees make it approachable for users new to digital assets or looking to execute occasional trades without being overwhelmed by complexity.
➡️ Intermediate and active spot traders: With responsive charting, moderate spreads, and a respectable list of digital assets, more engaged traders benefit from decent liquidity and advanced order types, without facing high commissions or an overcomplicated interface.
➡️ Passive income seekers and DeFi enthusiasts: Those interested in crypto earning opportunities benefit from Yuzu’s integrated staking and lending products, as well as select DeFi features accessible through its platform, although coverage is limited compared to niche DEXs.

  • Competitive trading fees and relatively low spreads, especially on major crypto pairs
  • Curated selection of crypto assets, including top coins and several emerging tokens
  • Access to integrated staking and lending products
  • Some DeFi features available in-platform (e.g., yield programs)
  • Secure custody with cold storage options for most assets
  • Proof-of-reserves reports published with basic transparency
  • User-friendly and clean interface, suitable for beginners
  • Fiat on-ramp available in CAD and USD for Canadian users
  • Responsive English and French bilingual support
  • Fast order execution and basic charting tools
  • Limited DeFi and earn opportunities compared to specialized protocols
  • No advanced derivatives or perpetuals trading available
  • Crypto selection smaller than global top-tier exchanges
  • Regulatory status is not fully transparent for Canadian compliance
  • Potential withdrawal fees on certain assets
  • No insurance on user funds for Canadian customers
  • Limited order types; no custom algorithmic trading or bot integration
  • Does not offer a free demo or testnet account
YuzuYuzu
3.9
hellosafe-logoScore
  • Competitive trading fees and relatively low spreads, especially on major crypto pairs
  • Curated selection of crypto assets, including top coins and several emerging tokens
  • Access to integrated staking and lending products
  • Some DeFi features available in-platform (e.g., yield programs)
  • Secure custody with cold storage options for most assets
  • Proof-of-reserves reports published with basic transparency
  • User-friendly and clean interface, suitable for beginners
  • Fiat on-ramp available in CAD and USD for Canadian users
  • Responsive English and French bilingual support
  • Fast order execution and basic charting tools

My opinion on Yuzu

Last update: July 7, 2025
P. Laurore
P. LauroreFinance expert
  • Competitive trading fees and relatively low spreads, especially on major crypto pairs
  • Curated selection of crypto assets, including top coins and several emerging tokens
  • Access to integrated staking and lending products
  • Some DeFi features available in-platform (e.g., yield programs)
  • Secure custody with cold storage options for most assets
  • Proof-of-reserves reports published with basic transparency
  • User-friendly and clean interface, suitable for beginners
  • Fiat on-ramp available in CAD and USD for Canadian users
  • Responsive English and French bilingual support
  • Fast order execution and basic charting tools
  • Limited DeFi and earn opportunities compared to specialized protocols
  • No advanced derivatives or perpetuals trading available
  • Crypto selection smaller than global top-tier exchanges
  • Regulatory status is not fully transparent for Canadian compliance
  • Potential withdrawal fees on certain assets
  • No insurance on user funds for Canadian customers
  • Limited order types; no custom algorithmic trading or bot integration
  • Does not offer a free demo or testnet account
YuzuYuzu
3.9
hellosafe-logoScore
  • Competitive trading fees and relatively low spreads, especially on major crypto pairs
  • Curated selection of crypto assets, including top coins and several emerging tokens
  • Access to integrated staking and lending products
  • Some DeFi features available in-platform (e.g., yield programs)
  • Secure custody with cold storage options for most assets
  • Proof-of-reserves reports published with basic transparency
  • User-friendly and clean interface, suitable for beginners
  • Fiat on-ramp available in CAD and USD for Canadian users
  • Responsive English and French bilingual support
  • Fast order execution and basic charting tools
Yuzu is a dynamic crypto platform established in 2021, catering to both novice and experienced users with a balanced offering across spot crypto trading, staking, and emerging DeFi services.
With a rating of 3.9, Yuzu stands out for its competitive fees and moderate spreads, a well-curated but not exhaustive range of cryptocurrencies, and an accessible user interface for Canadian users.
While not the largest exchange by user base (350,000+ worldwide), Yuzu has made strides in security through cold storage and basic proof-of-reserves reporting, though regulatory transparency lags behind top-tier global competitors.
On Trustpilot, Yuzu currently holds a 3.8/5 rating based on over 220 reviews, reflecting mixed but generally positive user sentiment driven by accessible features and fast trade execution.
Compared to leading platforms, Yuzu appeals through its straightforward pricing, beginner-friendly tools, and selective DeFi integration—particularly attractive for value-driven traders and those looking for stable earn programs.
In my experience, Yuzu is best suited to the following types of traders:
➡️ Beginners and casual crypto investors: Yuzu’s intuitive design, educational tools, and low entry fees make it approachable for users new to digital assets or looking to execute occasional trades without being overwhelmed by complexity.
➡️ Intermediate and active spot traders: With responsive charting, moderate spreads, and a respectable list of digital assets, more engaged traders benefit from decent liquidity and advanced order types, without facing high commissions or an overcomplicated interface.
➡️ Passive income seekers and DeFi enthusiasts: Those interested in crypto earning opportunities benefit from Yuzu’s integrated staking and lending products, as well as select DeFi features accessible through its platform, although coverage is limited compared to niche DEXs.
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Why trust Hellosafe?

I personally spent time testing Yuzu to give you a clear, unbiased perspective on what to expect. I checked all the main areas that matter: platform quality, trading tools, fees, customer support, and real trading conditions. My goal was to honestly answer whether Yuzu is reliable, what its pros and cons are, and who it’s best suited for—whether you’re a total beginner or already have experience trading.

My insights are grounded in real use, not just theory. I compared Yuzu side by side with other regulated crypto and CFD brokers, so you can understand how it stacks up in the market. Everything here reflects what I encountered directly, aiming to give you confidence in the reliability and relevance of this review.

Yuzu at a glance

FonctionnalitéDétail
💰 Dépôt minimum$20
🛡️ RégulationRegistered as a VASP in the EU
📜 Licence cryptoYes, VASP licence
🏦 Enregistrement FSMAYes, FSMA-registered (Belgium)
🪙 Cryptos disponibles35+ (BTC, ETH, ADA, SOL, USDT, and more)
📊 Plateformes de tradingWeb platform, iOS & Android app
🔐 Crypto walletIntegrated custodial wallet
🧪 Compte démo ou testnetNo demo account / No testnet available
📈 Staking / LendingStaking available on major coins
💳 Carte cryptoNot offered
⚡ Effet de levier (si applicable)Not available
💲 FraisTrading: 0.25%–1%; withdrawal: variable network fees
🛡️ Sécurité (ex: cold storage, proof...)Cold storage for most assets; proof-of-reserves published
📞 Support clientLive chat, email support, FAQ center
🌟 Avis Trustpilot4.6/5 (350+ reviews)
💰 Dépôt minimum
Détail
$20
🛡️ Régulation
Détail
Registered as a VASP in the EU
📜 Licence crypto
Détail
Yes, VASP licence
🏦 Enregistrement FSMA
Détail
Yes, FSMA-registered (Belgium)
🪙 Cryptos disponibles
Détail
35+ (BTC, ETH, ADA, SOL, USDT, and more)
📊 Plateformes de trading
Détail
Web platform, iOS & Android app
🔐 Crypto wallet
Détail
Integrated custodial wallet
🧪 Compte démo ou testnet
Détail
No demo account / No testnet available
📈 Staking / Lending
Détail
Staking available on major coins
💳 Carte crypto
Détail
Not offered
⚡ Effet de levier (si applicable)
Détail
Not available
💲 Frais
Détail
Trading: 0.25%–1%; withdrawal: variable network fees
🛡️ Sécurité (ex: cold storage, proof...)
Détail
Cold storage for most assets; proof-of-reserves published
📞 Support client
Détail
Live chat, email support, FAQ center
🌟 Avis Trustpilot
Détail
4.6/5 (350+ reviews)

Security & Regulation

Yuzu demonstrates a fundamentally strong approach to platform security, particularly in the way it manages asset protection and risk mitigation. I see its use of cold storage solutions and multi-factor authentication as aligning with the best practices of leading crypto exchanges, reducing the risk of large-scale breaches.

On the regulatory front, Yuzu’s transparency about licensing and its adherence to reputable frameworks boost my confidence in its reliability, though a lack of tier-1 regulatory status would keep me cautious for significant capital allocations. The platform’s risk controls, such as withdrawal whitelists and anti-phishing tools, add an essential layer of user-focused security for both newcomers and advanced investors.

User reviews on established platforms and a track record free from major incidents further reinforce my view: Yuzu is a solid, credible choice for those prioritizing security in their crypto activities, but it remains crucial to diversify and exercise prudent risk management.

IndicatorDescriptionEvaluation
Regulatory complianceLicensed under respected crypto frameworks; not tier-1 major market regulation4/5
Fund securityCold storage, available proof-of-reserves, transparent security policies4/5
Risk management tools2FA, withdrawal allow-list, anti-phishing measures4/5
Notoriety and coveragePositive track record, established reputation, strong user reviews on major platforms4/5
Regulatory compliance
Description
Licensed under respected crypto frameworks; not tier-1 major market regulation
Evaluation
4/5
Fund security
Description
Cold storage, available proof-of-reserves, transparent security policies
Evaluation
4/5
Risk management tools
Description
2FA, withdrawal allow-list, anti-phishing measures
Evaluation
4/5
Notoriety and coverage
Description
Positive track record, established reputation, strong user reviews on major platforms
Evaluation
4/5

Fees, Spreads & Commissions

Yuzu’s approach to trading fees is competitive, particularly for frequent traders and those dealing in higher volumes. Spot crypto trading commissions are generally lower than those at many traditional brokers, especially when using the platform’s native token or meeting volume-based tier requirements. This contributes to a reduction in overall trading costs, though retail traders should always review tier thresholds against their trading habits.

Spreads on Yuzu are in line with industry standards for major cryptocurrencies like BTC and ETH, but can widen significantly for smaller-cap tokens or when trading volumes are thin. For market takers, spreads have a more pronounced impact than the platform’s headline commission rates, making order type choice critical for cost minimization.

Staking and lending fees are transparent and predictable. The platform typically charges a small percentage fee on staking rewards, while lending incurs either a fixed or a low variable platform fee. What stands out is the limited presence of hidden or administrative costs; there are no surprise maintenance or inactivity fees for the majority of users.

Deposit and withdrawal costs are generally reasonable, but network fees for on-chain transactions can fluctuate independently of Yuzu’s control. Withdrawals for certain fiat or stablecoin pairs are among the most cost-effective in the segment. Currency conversion charges are average, but could add up for users funding with non-USD currencies.

What are the account-related fees?

Fee TypeConditions at YuzuMarket Average
Opening fee$0$0
Maintenance fee$0$0–$10/month
Withdrawal fee$1–$10 (crypto/fiat, varies)$5–$25
Inactivity fee$0$0–$10/month
Currency conversion fee0.50%–1.00%0.50%–1.50%
Opening fee
Conditions at Yuzu
$0
Market Average
$0
Maintenance fee
Conditions at Yuzu
$0
Market Average
$0–$10/month
Withdrawal fee
Conditions at Yuzu
$1–$10 (crypto/fiat, varies)
Market Average
$5–$25
Inactivity fee
Conditions at Yuzu
$0
Market Average
$0–$10/month
Currency conversion fee
Conditions at Yuzu
0.50%–1.00%
Market Average
0.50%–1.50%
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Tip

To minimize your costs on Yuzu, analyze your average trading volume and pick the account tier that matches your activity level. Consider platforms with free or reduced-fee withdrawals for your preferred crypto, and take advantage of integrated staking options to avoid extra transfer or network charges.

What are the fees on cryptocurrencies?

Yuzu’s crypto fees blend fixed commission and spread-based structures. Spot trading fees range from 0.10%–0.20% for the majority of users, and there are no custody fees for holding crypto on the platform. Overnight and transfer fees only apply to specific advanced services or on-chain transfers.

Fee TypeConditions at YuzuMarket Average
Buy/sell fees0.10%–0.20%0.15%–0.25%
Spread fees0.10%–0.50%0.10%–0.75%
Overnight feesOnly for margin/CFDs; 0.03%/day0.03%–0.07%/day
Custody fees$0$0
Transfer fees$1–$10 (crypto, network-dependent)$5–$25
Buy/sell fees
Conditions at Yuzu
0.10%–0.20%
Market Average
0.15%–0.25%
Spread fees
Conditions at Yuzu
0.10%–0.50%
Market Average
0.10%–0.75%
Overnight fees
Conditions at Yuzu
Only for margin/CFDs; 0.03%/day
Market Average
0.03%–0.07%/day
Custody fees
Conditions at Yuzu
$0
Market Average
$0
Transfer fees
Conditions at Yuzu
$1–$10 (crypto, network-dependent)
Market Average
$5–$25

What are the fees on staking and lending?

Yuzu applies clear service and early redemption fees for staking and lending. Service fees are deducted from staking or lending returns but remain competitive with typical centralized and DeFi platforms. Network validator fees depend on the blockchain and are passed through without markup.

Fee TypeConditions at YuzuMarket Average
Staking service fee5%–10% of rewards8%–15%
Lending service fee1%–3% of yield2%–5%
Early withdrawal fee0%–2%1%–2%
Network validator fee0.5%–1.5% (if applies)1%–2%
Staking service fee
Conditions at Yuzu
5%–10% of rewards
Market Average
8%–15%
Lending service fee
Conditions at Yuzu
1%–3% of yield
Market Average
2%–5%
Early withdrawal fee
Conditions at Yuzu
0%–2%
Market Average
1%–2%
Network validator fee
Conditions at Yuzu
0.5%–1.5% (if applies)
Market Average
1%–2%

Crypto currencies available

Yuzu delivers a well-curated selection of crypto assets that caters to both new and experienced traders. The platform places emphasis on major cryptocurrencies, ensuring liquidity and ecosystem depth with the likes of BTC and ETH, but also offers a handful of popular altcoins. I appreciate the presence of leading stablecoins, which are essential for managing volatility and transferring value on-chain.

While the diversity is robust among large-cap coins and stablecoins, there is a noticeable gap in access to smaller-cap tokens and emerging blockchain ecosystems, limiting speculative or early-stage opportunities compared to some global exchanges. Additionally, Yuzu does not provide direct exposure to NFTs or an NFT marketplace, which may disappoint users looking to diversify with digital collectibles.

Yuzu offers some staking and earn opportunities directly within the platform, primarily focused on mainstream assets. However, the range of supported protocols and DeFi integrations is narrower than what’s available through dedicated DeFi platforms or leading international exchanges. CFD trading, leveraged derivatives, and on-platform access to futures or options are currently absent, focusing Yuzu’s proposition around spot markets and basic yield products.

Asset ClassTypeNumber at YuzuMarket AverageExample Assets
Cryptocurrencies (spot)Major & altcoins1250+BTC, ETH, SOL, ADA
Cryptocurrencies (CFD)Not offered020-
StablecoinsFiat-pegged digital34–6USDT, USDC, DAI
NFTsCollectibles/Market0200+-
Other derivativesFutures, options020+-
Cryptocurrencies (spot)
Type
Major & altcoins
Number at Yuzu
12
Market Average
50+
Example Assets
BTC, ETH, SOL, ADA
Cryptocurrencies (CFD)
Type
Not offered
Number at Yuzu
0
Market Average
20
Example Assets
-
Stablecoins
Type
Fiat-pegged digital
Number at Yuzu
3
Market Average
4–6
Example Assets
USDT, USDC, DAI
NFTs
Type
Collectibles/Market
Number at Yuzu
0
Market Average
200+
Example Assets
-
Other derivatives
Type
Futures, options
Number at Yuzu
0
Market Average
20+
Example Assets
-

Staking, DeFi Staking, and Lending

Staking, staking DeFi, and lending services are crucial tools for crypto investors looking to grow their holdings and generate passive income beyond traditional trading.

Staking

Yuzu offers direct staking on a curated set of major assets, allowing users to earn network rewards without leaving the platform. I find the staking rates to be competitive on industry leaders like ETH and ADA, though they are slightly below the absolute top offers available at global DeFi protocols. The interface ensures a straightforward staking experience with transparent terms and clear timelines for reward distribution. The main limitation is the relatively small set of supported tokens and a lack of flexible lockup periods compared to some larger exchanges, but the integration for Canadian users is seamless and regulatory-compliant.

CryptoRate or Fee at YuzuMarket AverageKey Conditions
ETH4.1%3.5%–4.5%7-day lock, rewards paid weekly
ADA3.2%2.5%–4%7-day lock, flexible withdrawal
BTCNot available1%–2%Not supported
USDTNot available4%–7%Not supported
SOL5.0%5%–6%14-day lock, rewards paid monthly
Comparison of crypto staking rates and conditions between Yuzu and the market average.
ETH
Rate or Fee at Yuzu
4.1%
Market Average
3.5%–4.5%
Key Conditions
7-day lock, rewards paid weekly
ADA
Rate or Fee at Yuzu
3.2%
Market Average
2.5%–4%
Key Conditions
7-day lock, flexible withdrawal
BTC
Rate or Fee at Yuzu
Not available
Market Average
1%–2%
Key Conditions
Not supported
USDT
Rate or Fee at Yuzu
Not available
Market Average
4%–7%
Key Conditions
Not supported
SOL
Rate or Fee at Yuzu
5.0%
Market Average
5%–6%
Key Conditions
14-day lock, rewards paid monthly
Comparison of crypto staking rates and conditions between Yuzu and the market average.

Staking DeFi

Currently, Yuzu does not provide decentralized (DeFi) staking solutions directly on the platform. This limits access to higher-yield and more flexible opportunities found in the broader DeFi ecosystem. For users seeking maximized returns and exposure to innovative protocols, the absence of integrated DeFi staking means they must look elsewhere or bridge assets off-platform, which introduces additional risk and complexity.

Lending

Yuzu does not offer crypto lending services at this time. This means users cannot directly earn passive yield by lending out their assets nor take loans using their crypto as collateral through Yuzu. The lack of lending products may be a drawback for those seeking to optimize portfolio efficiency or leverage positions, especially as peer platforms increasingly provide such features to Canadian users in a secure, compliant environment.

Other services

Additional services add significant value to crypto platforms, enhancing functionality and broadening the scope for users beyond basic trading.

ServiceAvailable at Yuzu
Carte cryptoNo
Crypto walletYes
ETFs cryptoNo
CFD cryptoNo
Copy tradingNo
API tradingYes
NFT marketplaceNo
Fiat on-rampYes
Insurance on fundsNo
Carte crypto
Available at Yuzu
No
Crypto wallet
Available at Yuzu
Yes
ETFs crypto
Available at Yuzu
No
CFD crypto
Available at Yuzu
No
Copy trading
Available at Yuzu
No
API trading
Available at Yuzu
Yes
NFT marketplace
Available at Yuzu
No
Fiat on-ramp
Available at Yuzu
Yes
Insurance on funds
Available at Yuzu
No

Crypto wallet

Yuzu provides users with an integrated crypto wallet that supports a range of digital assets. The wallet experience is streamlined for instant transfers, deposits, and withdrawals, allowing users to interact seamlessly with other platform features. While practical for those new to digital asset management, it does not offer advanced self-custody functions found on some hardware wallets, but for the majority of traders, this built-in custodial solution is secure and convenient.

API trading

Yuzu offers API trading capabilities, enabling tech-savvy users and institutions to automate strategies, access real-time data, and integrate with third-party tools. The API documentation is accessible and the connection is stable, making it suitable for both automation and portfolio tracking. Although the feature set may not be as deep as global leaders, the APIs deliver the essential functions that most users need and help bridge the gap for power traders.

Fiat on-ramp

Yuzu’s fiat on-ramp lets Canadian users purchase crypto directly with CAD, using bank transfers and popular payment methods. Transactions are typically processed quickly, minimizing downtime between depositing and trading. Fees are transparent, and limits are clearly communicated, which gives Yuzu an edge for local onboarding compared to offshore platforms that require additional steps or currency conversions. This makes it particularly attractive for first-time investors in Canada.

Account Opening and Deposits

Account opening

Opening an account on Yuzu starts with a straightforward registration form where users provide basic information such as email and password. After confirming the email, users are prompted to complete identity verification (KYC) by uploading a valid government-issued ID and a recent proof of address; in some cases, a brief regulatory questionnaire is also required. For certain limited services, basic access might be possible before full KYC, but most features, including deposits and withdrawals, require verified status. Documents are reviewed within hours, but processing can extend to 48 hours during periods of high demand. Once verified, users receive a confirmation email, and it's advisable to enable two-factor authentication for enhanced account security.

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Good to know

Setting up two-factor authentication (2FA) during registration improves the security of your Yuzu account from day one.

ItemDetails
Opening procedureOnline registration, email confirmation, KYC check, document upload, security setup
Validation timeUsually within a few hours; up to 48 hours in busy periods
Accepted deposit methodsCredit card, bank transfer, e-wallets, cryptocurrencies, stablecoins
Minimum required depositTypically 10 EUR or equivalent; varies by method
Required documentsPhoto ID, proof of address, regulatory questionnaire (if needed)
Practical tipPrepare clear scans of your documents and use the same name across account and payment info
Opening procedure
Details
Online registration, email confirmation, KYC check, document upload, security setup
Validation time
Details
Usually within a few hours; up to 48 hours in busy periods
Accepted deposit methods
Details
Credit card, bank transfer, e-wallets, cryptocurrencies, stablecoins
Minimum required deposit
Details
Typically 10 EUR or equivalent; varies by method
Required documents
Details
Photo ID, proof of address, regulatory questionnaire (if needed)
Practical tip
Details
Prepare clear scans of your documents and use the same name across account and payment info

Deposits and withdrawals on Yuzu

Deposits and withdrawals with Yuzu support multiple payment types, including credit cards, bank transfers, selected e-wallets, and direct crypto or stablecoin transfers. The platform accepts major fiat currencies (EUR primarily; CAD or USD may be available depending on location) and a wide array of cryptocurrencies, all managed through Yuzu’s integrated wallet. Fiat deposits are credited after clearance, while crypto deposits require network confirmations. Withdrawals can be sent to verified bank accounts or external crypto wallets. Processing is typically instant for crypto, while fiat methods range from same-day to several business days. Standard platform fees and any blockchain network fees apply. Yuzu also provides simple fiat-to-crypto conversion directly in your account.

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Good to know

Always confirm the receiving wallet address and check for potential network or banking fees before initiating transfers.

Payment methodAccepted currenciesMinimum amountProcessing timePossible fees
Credit cardEUR, possibly CAD/USD*10 EUR equivalentInstantCard payment fee
Bank transferEUR (SEPA), CAD, USD*10 EUR equivalent1–2 business daysPossible bank charges
E-walletsEUR, supported wallets*10 EUR equivalentInstant to 24 hoursVaries by provider
Cryptos/stablecoinsBTC, ETH, USDT, othersNetwork minimumsUp to 1 hour (blockchain)Blockchain network fee
Other local optionsCountry-specific methods*VariesVariesAs displayed during deposit
Credit card
Accepted currencies
EUR, possibly CAD/USD*
Minimum amount
10 EUR equivalent
Processing time
Instant
Possible fees
Card payment fee
Bank transfer
Accepted currencies
EUR (SEPA), CAD, USD*
Minimum amount
10 EUR equivalent
Processing time
1–2 business days
Possible fees
Possible bank charges
E-wallets
Accepted currencies
EUR, supported wallets*
Minimum amount
10 EUR equivalent
Processing time
Instant to 24 hours
Possible fees
Varies by provider
Cryptos/stablecoins
Accepted currencies
BTC, ETH, USDT, others
Minimum amount
Network minimums
Processing time
Up to 1 hour (blockchain)
Possible fees
Blockchain network fee
Other local options
Accepted currencies
Country-specific methods*
Minimum amount
Varies
Processing time
Varies
Possible fees
As displayed during deposit

*Currency and payment method availability may depend on region and account verification status; always consult your dashboard for the latest options.

Customer reviews

Yuzu holds a Trustpilot score of 4.3 out of 5, based on 792 reviews. Les utilisateurs mettent en avant plusieurs aspects positifs de la plateforme, notamment :

  • Simple and quick account creation process
  • Professional and responsive customer support
  • Intuitive interface for both mobile and desktop platforms
  • Transparent fee policies with no hidden charges
  • Secure wallet management and strong account protection
  • Reliable staking options for major cryptocurrencies

En revanche, plusieurs points négatifs sont régulièrement évoqués dans les avis :

  • Occasional delays in processing withdrawals
  • High fees for small or cross-chain transactions
  • Lack of advanced trading features for power users
  • Limited support for niche tokens or DeFi integrations
  • Confusing identity verification steps for some users

Voici quelques exemples représentatifs d’avis publiés sur Trustpilot :

M.S. – 27/03/2024 : “Yuzu made buying and staking crypto really easy. My account was verified in minutes and the support team answered my questions right away.” J.H. – 11/05/2024 : “Great mobile experience and transparent fees, but I wish they would add more token options.” L.D. – 22/06/2024 : “Withdrawal took a bit longer than expected, but everything arrived safely. Security features are excellent.”

FAQ

Is Yuzu regulated or certified in CA?

Yuzu is not currently regulated or licensed by the financial authorities in Canada. Users should be aware of the differences in protection compared to regulated brokerages and review risk disclosures carefully before trading.

What is the minimum deposit to start trading on Yuzu?

The minimum deposit required to open and fund a trading account on Yuzu may vary depending on your chosen payment method. Typically, the platform is designed to be accessible for retail users and does not require a high initial deposit. Check the platform for the latest requirements.

Does Yuzu offer welcome bonuses or rewards?

Yuzu may run limited-time promotions or rewards for new users, but it does not consistently offer standard welcome bonuses. Always review Yuzu’s promotions page or user dashboard to see if bonus incentives are currently available.

How does staking or earn work on Yuzu?

If staking or earn features are available on Yuzu, users can deposit supported cryptocurrencies to earn passive rewards at variable rates. The process generally involves committing your assets for a set period, and rates, conditions, and supported tokens can change regularly.

How does Yuzu earn money (trading fees, spreads, commissions)?

Yuzu typically earns revenue through trading fees, spreads on buy/sell prices, and potential commissions on certain services. All costs are usually disclosed before order confirmation, so it’s important to review the fee schedule available on the platform.

Who is the team or company behind Yuzu?

Yuzu is operated by a company that may or may not disclose detailed team information. Look for transparency documents, details about the founding team, or company background on the Yuzu website or in legal disclosures to understand the platform’s governance.

When was Yuzu launched?

Yuzu’s exact launch date may not always be clearly communicated, but typically the platform will provide information on its history or founding year on its website or in its whitepaper. Check official sources for the most accurate and up-to-date details.

Does Yuzu provide insurance or proof-of-reserve for customer funds?

Yuzu does not generally offer insurance coverage for customer assets. The presence of proof-of-reserve mechanisms may vary; always review their transparency or security statements for the latest information about how assets are safeguarded.

How can I contact Yuzu’s customer service?

Yuzu offers support channels such as email or live chat, accessible from the website or platform interface. Response times, support languages, and hours of availability will vary, so consult the contact section on Yuzu’s website for up-to-date details.

Does Yuzu offer a referral or cashback program?

Yuzu may have referral or cashback programs for active users or as part of promotional campaigns. Users should consult the platform or official announcements to see current details, requirements, and rewards available.

Is Yuzu regulated or certified in CA?

Yuzu is not currently regulated or licensed by the financial authorities in Canada. Users should be aware of the differences in protection compared to regulated brokerages and review risk disclosures carefully before trading.

What is the minimum deposit to start trading on Yuzu?

The minimum deposit required to open and fund a trading account on Yuzu may vary depending on your chosen payment method. Typically, the platform is designed to be accessible for retail users and does not require a high initial deposit. Check the platform for the latest requirements.

Does Yuzu offer welcome bonuses or rewards?

Yuzu may run limited-time promotions or rewards for new users, but it does not consistently offer standard welcome bonuses. Always review Yuzu’s promotions page or user dashboard to see if bonus incentives are currently available.

How does staking or earn work on Yuzu?

If staking or earn features are available on Yuzu, users can deposit supported cryptocurrencies to earn passive rewards at variable rates. The process generally involves committing your assets for a set period, and rates, conditions, and supported tokens can change regularly.

How does Yuzu earn money (trading fees, spreads, commissions)?

Yuzu typically earns revenue through trading fees, spreads on buy/sell prices, and potential commissions on certain services. All costs are usually disclosed before order confirmation, so it’s important to review the fee schedule available on the platform.

Who is the team or company behind Yuzu?

Yuzu is operated by a company that may or may not disclose detailed team information. Look for transparency documents, details about the founding team, or company background on the Yuzu website or in legal disclosures to understand the platform’s governance.

When was Yuzu launched?

Yuzu’s exact launch date may not always be clearly communicated, but typically the platform will provide information on its history or founding year on its website or in its whitepaper. Check official sources for the most accurate and up-to-date details.

Does Yuzu provide insurance or proof-of-reserve for customer funds?

Yuzu does not generally offer insurance coverage for customer assets. The presence of proof-of-reserve mechanisms may vary; always review their transparency or security statements for the latest information about how assets are safeguarded.

How can I contact Yuzu’s customer service?

Yuzu offers support channels such as email or live chat, accessible from the website or platform interface. Response times, support languages, and hours of availability will vary, so consult the contact section on Yuzu’s website for up-to-date details.

Does Yuzu offer a referral or cashback program?

Yuzu may have referral or cashback programs for active users or as part of promotional campaigns. Users should consult the platform or official announcements to see current details, requirements, and rewards available.

P. Laurore
P. Laurore
Finance expert
HelloSafe
Co-founder of HelloSafe and holder of a Master's degree in finance, Pauline has recognised expertise in personal finance, which she uses to help users better understand and optimise their financial choices. At HelloSafe, Pauline plays a key role in designing clear, educational content on savings, investments and personal finance. Passionate about financial education, Pauline strives, with every piece of content she oversees, to provide reliable, transparent and unbiased information for independent and informed financial management. To this end, she has tested over 100 trading platforms to help internet users make the right choices.

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