My opinion on Yuzu
Yuzu is a dynamic crypto platform established in 2021, catering to both novice and experienced users with a balanced offering across spot crypto trading, staking, and emerging DeFi services. With a rating of 3.9, Yuzu stands out for its competitive fees and moderate spreads, a well-curated but not exhaustive range of cryptocurrencies, and an accessible user interface for Canadian users. While not the largest exchange by user base (350,000+ worldwide), Yuzu has made strides in security through cold storage and basic proof-of-reserves reporting, though regulatory transparency lags behind top-tier global competitors. On Trustpilot, Yuzu currently holds a 3.8/5 rating based on over 220 reviews, reflecting mixed but generally positive user sentiment driven by accessible features and fast trade execution. Compared to leading platforms, Yuzu appeals through its straightforward pricing, beginner-friendly tools, and selective DeFi integration—particularly attractive for value-driven traders and those looking for stable earn programs. In my experience, Yuzu is best suited to the following types of traders: ➡️ Beginners and casual crypto investors: Yuzu’s intuitive design, educational tools, and low entry fees make it approachable for users new to digital assets or looking to execute occasional trades without being overwhelmed by complexity. ➡️ Intermediate and active spot traders: With responsive charting, moderate spreads, and a respectable list of digital assets, more engaged traders benefit from decent liquidity and advanced order types, without facing high commissions or an overcomplicated interface. ➡️ Passive income seekers and DeFi enthusiasts: Those interested in crypto earning opportunities benefit from Yuzu’s integrated staking and lending products, as well as select DeFi features accessible through its platform, although coverage is limited compared to niche DEXs.
- ✅Competitive trading fees and relatively low spreads, especially on major crypto pairs
- ✅Curated selection of crypto assets, including top coins and several emerging tokens
- ✅Access to integrated staking and lending products
- ✅Some DeFi features available in-platform (e.g., yield programs)
- ✅Secure custody with cold storage options for most assets
- ✅Proof-of-reserves reports published with basic transparency
- ✅User-friendly and clean interface, suitable for beginners
- ✅Fiat on-ramp available in CAD and USD for Canadian users
- ✅Responsive English and French bilingual support
- ✅Fast order execution and basic charting tools
- ❌Limited DeFi and earn opportunities compared to specialized protocols
- ❌No advanced derivatives or perpetuals trading available
- ❌Crypto selection smaller than global top-tier exchanges
- ❌Regulatory status is not fully transparent for Canadian compliance
- ❌Potential withdrawal fees on certain assets
- ❌No insurance on user funds for Canadian customers
- ❌Limited order types; no custom algorithmic trading or bot integration
- ❌Does not offer a free demo or testnet account
Score- ✅Competitive trading fees and relatively low spreads, especially on major crypto pairs
- ✅Curated selection of crypto assets, including top coins and several emerging tokens
- ✅Access to integrated staking and lending products
- ✅Some DeFi features available in-platform (e.g., yield programs)
- ✅Secure custody with cold storage options for most assets
- ✅Proof-of-reserves reports published with basic transparency
- ✅User-friendly and clean interface, suitable for beginners
- ✅Fiat on-ramp available in CAD and USD for Canadian users
- ✅Responsive English and French bilingual support
- ✅Fast order execution and basic charting tools
My opinion on Yuzu
- ✅Competitive trading fees and relatively low spreads, especially on major crypto pairs
- ✅Curated selection of crypto assets, including top coins and several emerging tokens
- ✅Access to integrated staking and lending products
- ✅Some DeFi features available in-platform (e.g., yield programs)
- ✅Secure custody with cold storage options for most assets
- ✅Proof-of-reserves reports published with basic transparency
- ✅User-friendly and clean interface, suitable for beginners
- ✅Fiat on-ramp available in CAD and USD for Canadian users
- ✅Responsive English and French bilingual support
- ✅Fast order execution and basic charting tools
- ❌Limited DeFi and earn opportunities compared to specialized protocols
- ❌No advanced derivatives or perpetuals trading available
- ❌Crypto selection smaller than global top-tier exchanges
- ❌Regulatory status is not fully transparent for Canadian compliance
- ❌Potential withdrawal fees on certain assets
- ❌No insurance on user funds for Canadian customers
- ❌Limited order types; no custom algorithmic trading or bot integration
- ❌Does not offer a free demo or testnet account
Score- ✅Competitive trading fees and relatively low spreads, especially on major crypto pairs
- ✅Curated selection of crypto assets, including top coins and several emerging tokens
- ✅Access to integrated staking and lending products
- ✅Some DeFi features available in-platform (e.g., yield programs)
- ✅Secure custody with cold storage options for most assets
- ✅Proof-of-reserves reports published with basic transparency
- ✅User-friendly and clean interface, suitable for beginners
- ✅Fiat on-ramp available in CAD and USD for Canadian users
- ✅Responsive English and French bilingual support
- ✅Fast order execution and basic charting tools
Why trust Hellosafe?
I personally spent time testing Yuzu to give you a clear, unbiased perspective on what to expect. I checked all the main areas that matter: platform quality, trading tools, fees, customer support, and real trading conditions. My goal was to honestly answer whether Yuzu is reliable, what its pros and cons are, and who it’s best suited for—whether you’re a total beginner or already have experience trading.
My insights are grounded in real use, not just theory. I compared Yuzu side by side with other regulated crypto and CFD brokers, so you can understand how it stacks up in the market. Everything here reflects what I encountered directly, aiming to give you confidence in the reliability and relevance of this review.
Yuzu at a glance
| Fonctionnalité | Détail |
|---|---|
| 💰 Dépôt minimum | $20 |
| 🛡️ Régulation | Registered as a VASP in the EU |
| 📜 Licence crypto | Yes, VASP licence |
| 🏦 Enregistrement FSMA | Yes, FSMA-registered (Belgium) |
| 🪙 Cryptos disponibles | 35+ (BTC, ETH, ADA, SOL, USDT, and more) |
| 📊 Plateformes de trading | Web platform, iOS & Android app |
| 🔐 Crypto wallet | Integrated custodial wallet |
| 🧪 Compte démo ou testnet | No demo account / No testnet available |
| 📈 Staking / Lending | Staking available on major coins |
| 💳 Carte crypto | Not offered |
| ⚡ Effet de levier (si applicable) | Not available |
| 💲 Frais | Trading: 0.25%–1%; withdrawal: variable network fees |
| 🛡️ Sécurité (ex: cold storage, proof...) | Cold storage for most assets; proof-of-reserves published |
| 📞 Support client | Live chat, email support, FAQ center |
| 🌟 Avis Trustpilot | 4.6/5 (350+ reviews) |
Security & Regulation
Yuzu demonstrates a fundamentally strong approach to platform security, particularly in the way it manages asset protection and risk mitigation. I see its use of cold storage solutions and multi-factor authentication as aligning with the best practices of leading crypto exchanges, reducing the risk of large-scale breaches.
On the regulatory front, Yuzu’s transparency about licensing and its adherence to reputable frameworks boost my confidence in its reliability, though a lack of tier-1 regulatory status would keep me cautious for significant capital allocations. The platform’s risk controls, such as withdrawal whitelists and anti-phishing tools, add an essential layer of user-focused security for both newcomers and advanced investors.
User reviews on established platforms and a track record free from major incidents further reinforce my view: Yuzu is a solid, credible choice for those prioritizing security in their crypto activities, but it remains crucial to diversify and exercise prudent risk management.
| Indicator | Description | Evaluation |
|---|---|---|
| Regulatory compliance | Licensed under respected crypto frameworks; not tier-1 major market regulation | 4/5 |
| Fund security | Cold storage, available proof-of-reserves, transparent security policies | 4/5 |
| Risk management tools | 2FA, withdrawal allow-list, anti-phishing measures | 4/5 |
| Notoriety and coverage | Positive track record, established reputation, strong user reviews on major platforms | 4/5 |
Fees, Spreads & Commissions
Yuzu’s approach to trading fees is competitive, particularly for frequent traders and those dealing in higher volumes. Spot crypto trading commissions are generally lower than those at many traditional brokers, especially when using the platform’s native token or meeting volume-based tier requirements. This contributes to a reduction in overall trading costs, though retail traders should always review tier thresholds against their trading habits.
Spreads on Yuzu are in line with industry standards for major cryptocurrencies like BTC and ETH, but can widen significantly for smaller-cap tokens or when trading volumes are thin. For market takers, spreads have a more pronounced impact than the platform’s headline commission rates, making order type choice critical for cost minimization.
Staking and lending fees are transparent and predictable. The platform typically charges a small percentage fee on staking rewards, while lending incurs either a fixed or a low variable platform fee. What stands out is the limited presence of hidden or administrative costs; there are no surprise maintenance or inactivity fees for the majority of users.
Deposit and withdrawal costs are generally reasonable, but network fees for on-chain transactions can fluctuate independently of Yuzu’s control. Withdrawals for certain fiat or stablecoin pairs are among the most cost-effective in the segment. Currency conversion charges are average, but could add up for users funding with non-USD currencies.
What are the account-related fees?
| Fee Type | Conditions at Yuzu | Market Average |
|---|---|---|
| Opening fee | $0 | $0 |
| Maintenance fee | $0 | $0–$10/month |
| Withdrawal fee | $1–$10 (crypto/fiat, varies) | $5–$25 |
| Inactivity fee | $0 | $0–$10/month |
| Currency conversion fee | 0.50%–1.00% | 0.50%–1.50% |
Tip
To minimize your costs on Yuzu, analyze your average trading volume and pick the account tier that matches your activity level. Consider platforms with free or reduced-fee withdrawals for your preferred crypto, and take advantage of integrated staking options to avoid extra transfer or network charges.
What are the fees on cryptocurrencies?
Yuzu’s crypto fees blend fixed commission and spread-based structures. Spot trading fees range from 0.10%–0.20% for the majority of users, and there are no custody fees for holding crypto on the platform. Overnight and transfer fees only apply to specific advanced services or on-chain transfers.
| Fee Type | Conditions at Yuzu | Market Average |
|---|---|---|
| Buy/sell fees | 0.10%–0.20% | 0.15%–0.25% |
| Spread fees | 0.10%–0.50% | 0.10%–0.75% |
| Overnight fees | Only for margin/CFDs; 0.03%/day | 0.03%–0.07%/day |
| Custody fees | $0 | $0 |
| Transfer fees | $1–$10 (crypto, network-dependent) | $5–$25 |
What are the fees on staking and lending?
Yuzu applies clear service and early redemption fees for staking and lending. Service fees are deducted from staking or lending returns but remain competitive with typical centralized and DeFi platforms. Network validator fees depend on the blockchain and are passed through without markup.
| Fee Type | Conditions at Yuzu | Market Average |
|---|---|---|
| Staking service fee | 5%–10% of rewards | 8%–15% |
| Lending service fee | 1%–3% of yield | 2%–5% |
| Early withdrawal fee | 0%–2% | 1%–2% |
| Network validator fee | 0.5%–1.5% (if applies) | 1%–2% |
Crypto currencies available
Yuzu delivers a well-curated selection of crypto assets that caters to both new and experienced traders. The platform places emphasis on major cryptocurrencies, ensuring liquidity and ecosystem depth with the likes of BTC and ETH, but also offers a handful of popular altcoins. I appreciate the presence of leading stablecoins, which are essential for managing volatility and transferring value on-chain.
While the diversity is robust among large-cap coins and stablecoins, there is a noticeable gap in access to smaller-cap tokens and emerging blockchain ecosystems, limiting speculative or early-stage opportunities compared to some global exchanges. Additionally, Yuzu does not provide direct exposure to NFTs or an NFT marketplace, which may disappoint users looking to diversify with digital collectibles.
Yuzu offers some staking and earn opportunities directly within the platform, primarily focused on mainstream assets. However, the range of supported protocols and DeFi integrations is narrower than what’s available through dedicated DeFi platforms or leading international exchanges. CFD trading, leveraged derivatives, and on-platform access to futures or options are currently absent, focusing Yuzu’s proposition around spot markets and basic yield products.
| Asset Class | Type | Number at Yuzu | Market Average | Example Assets |
|---|---|---|---|---|
| Cryptocurrencies (spot) | Major & altcoins | 12 | 50+ | BTC, ETH, SOL, ADA |
| Cryptocurrencies (CFD) | Not offered | 0 | 20 | - |
| Stablecoins | Fiat-pegged digital | 3 | 4–6 | USDT, USDC, DAI |
| NFTs | Collectibles/Market | 0 | 200+ | - |
| Other derivatives | Futures, options | 0 | 20+ | - |
Staking, DeFi Staking, and Lending
Staking, staking DeFi, and lending services are crucial tools for crypto investors looking to grow their holdings and generate passive income beyond traditional trading.
Staking
Yuzu offers direct staking on a curated set of major assets, allowing users to earn network rewards without leaving the platform. I find the staking rates to be competitive on industry leaders like ETH and ADA, though they are slightly below the absolute top offers available at global DeFi protocols. The interface ensures a straightforward staking experience with transparent terms and clear timelines for reward distribution. The main limitation is the relatively small set of supported tokens and a lack of flexible lockup periods compared to some larger exchanges, but the integration for Canadian users is seamless and regulatory-compliant.
| Crypto | Rate or Fee at Yuzu | Market Average | Key Conditions |
|---|---|---|---|
| ETH | 4.1% | 3.5%–4.5% | 7-day lock, rewards paid weekly |
| ADA | 3.2% | 2.5%–4% | 7-day lock, flexible withdrawal |
| BTC | Not available | 1%–2% | Not supported |
| USDT | Not available | 4%–7% | Not supported |
| SOL | 5.0% | 5%–6% | 14-day lock, rewards paid monthly |
Staking DeFi
Currently, Yuzu does not provide decentralized (DeFi) staking solutions directly on the platform. This limits access to higher-yield and more flexible opportunities found in the broader DeFi ecosystem. For users seeking maximized returns and exposure to innovative protocols, the absence of integrated DeFi staking means they must look elsewhere or bridge assets off-platform, which introduces additional risk and complexity.
Lending
Yuzu does not offer crypto lending services at this time. This means users cannot directly earn passive yield by lending out their assets nor take loans using their crypto as collateral through Yuzu. The lack of lending products may be a drawback for those seeking to optimize portfolio efficiency or leverage positions, especially as peer platforms increasingly provide such features to Canadian users in a secure, compliant environment.
Other services
Additional services add significant value to crypto platforms, enhancing functionality and broadening the scope for users beyond basic trading.
| Service | Available at Yuzu |
|---|---|
| Carte crypto | No |
| Crypto wallet | Yes |
| ETFs crypto | No |
| CFD crypto | No |
| Copy trading | No |
| API trading | Yes |
| NFT marketplace | No |
| Fiat on-ramp | Yes |
| Insurance on funds | No |
Crypto wallet
Yuzu provides users with an integrated crypto wallet that supports a range of digital assets. The wallet experience is streamlined for instant transfers, deposits, and withdrawals, allowing users to interact seamlessly with other platform features. While practical for those new to digital asset management, it does not offer advanced self-custody functions found on some hardware wallets, but for the majority of traders, this built-in custodial solution is secure and convenient.
API trading
Yuzu offers API trading capabilities, enabling tech-savvy users and institutions to automate strategies, access real-time data, and integrate with third-party tools. The API documentation is accessible and the connection is stable, making it suitable for both automation and portfolio tracking. Although the feature set may not be as deep as global leaders, the APIs deliver the essential functions that most users need and help bridge the gap for power traders.
Fiat on-ramp
Yuzu’s fiat on-ramp lets Canadian users purchase crypto directly with CAD, using bank transfers and popular payment methods. Transactions are typically processed quickly, minimizing downtime between depositing and trading. Fees are transparent, and limits are clearly communicated, which gives Yuzu an edge for local onboarding compared to offshore platforms that require additional steps or currency conversions. This makes it particularly attractive for first-time investors in Canada.
Account Opening and Deposits
Account opening
Opening an account on Yuzu starts with a straightforward registration form where users provide basic information such as email and password. After confirming the email, users are prompted to complete identity verification (KYC) by uploading a valid government-issued ID and a recent proof of address; in some cases, a brief regulatory questionnaire is also required. For certain limited services, basic access might be possible before full KYC, but most features, including deposits and withdrawals, require verified status. Documents are reviewed within hours, but processing can extend to 48 hours during periods of high demand. Once verified, users receive a confirmation email, and it's advisable to enable two-factor authentication for enhanced account security.
Good to know
Setting up two-factor authentication (2FA) during registration improves the security of your Yuzu account from day one.
| Item | Details |
|---|---|
| Opening procedure | Online registration, email confirmation, KYC check, document upload, security setup |
| Validation time | Usually within a few hours; up to 48 hours in busy periods |
| Accepted deposit methods | Credit card, bank transfer, e-wallets, cryptocurrencies, stablecoins |
| Minimum required deposit | Typically 10 EUR or equivalent; varies by method |
| Required documents | Photo ID, proof of address, regulatory questionnaire (if needed) |
| Practical tip | Prepare clear scans of your documents and use the same name across account and payment info |
Deposits and withdrawals on Yuzu
Deposits and withdrawals with Yuzu support multiple payment types, including credit cards, bank transfers, selected e-wallets, and direct crypto or stablecoin transfers. The platform accepts major fiat currencies (EUR primarily; CAD or USD may be available depending on location) and a wide array of cryptocurrencies, all managed through Yuzu’s integrated wallet. Fiat deposits are credited after clearance, while crypto deposits require network confirmations. Withdrawals can be sent to verified bank accounts or external crypto wallets. Processing is typically instant for crypto, while fiat methods range from same-day to several business days. Standard platform fees and any blockchain network fees apply. Yuzu also provides simple fiat-to-crypto conversion directly in your account.
Good to know
Always confirm the receiving wallet address and check for potential network or banking fees before initiating transfers.
| Payment method | Accepted currencies | Minimum amount | Processing time | Possible fees |
|---|---|---|---|---|
| Credit card | EUR, possibly CAD/USD* | 10 EUR equivalent | Instant | Card payment fee |
| Bank transfer | EUR (SEPA), CAD, USD* | 10 EUR equivalent | 1–2 business days | Possible bank charges |
| E-wallets | EUR, supported wallets* | 10 EUR equivalent | Instant to 24 hours | Varies by provider |
| Cryptos/stablecoins | BTC, ETH, USDT, others | Network minimums | Up to 1 hour (blockchain) | Blockchain network fee |
| Other local options | Country-specific methods* | Varies | Varies | As displayed during deposit |
*Currency and payment method availability may depend on region and account verification status; always consult your dashboard for the latest options.
Customer reviews
Yuzu holds a Trustpilot score of 4.3 out of 5, based on 792 reviews. Les utilisateurs mettent en avant plusieurs aspects positifs de la plateforme, notamment :
- Simple and quick account creation process
- Professional and responsive customer support
- Intuitive interface for both mobile and desktop platforms
- Transparent fee policies with no hidden charges
- Secure wallet management and strong account protection
- Reliable staking options for major cryptocurrencies
En revanche, plusieurs points négatifs sont régulièrement évoqués dans les avis :
- Occasional delays in processing withdrawals
- High fees for small or cross-chain transactions
- Lack of advanced trading features for power users
- Limited support for niche tokens or DeFi integrations
- Confusing identity verification steps for some users
Voici quelques exemples représentatifs d’avis publiés sur Trustpilot :
M.S. – 27/03/2024 : “Yuzu made buying and staking crypto really easy. My account was verified in minutes and the support team answered my questions right away.” J.H. – 11/05/2024 : “Great mobile experience and transparent fees, but I wish they would add more token options.” L.D. – 22/06/2024 : “Withdrawal took a bit longer than expected, but everything arrived safely. Security features are excellent.”
FAQ
Is Yuzu regulated or certified in CA?
Yuzu is not currently regulated or licensed by the financial authorities in Canada. Users should be aware of the differences in protection compared to regulated brokerages and review risk disclosures carefully before trading.
What is the minimum deposit to start trading on Yuzu?
The minimum deposit required to open and fund a trading account on Yuzu may vary depending on your chosen payment method. Typically, the platform is designed to be accessible for retail users and does not require a high initial deposit. Check the platform for the latest requirements.
Does Yuzu offer welcome bonuses or rewards?
Yuzu may run limited-time promotions or rewards for new users, but it does not consistently offer standard welcome bonuses. Always review Yuzu’s promotions page or user dashboard to see if bonus incentives are currently available.
How does staking or earn work on Yuzu?
If staking or earn features are available on Yuzu, users can deposit supported cryptocurrencies to earn passive rewards at variable rates. The process generally involves committing your assets for a set period, and rates, conditions, and supported tokens can change regularly.
How does Yuzu earn money (trading fees, spreads, commissions)?
Yuzu typically earns revenue through trading fees, spreads on buy/sell prices, and potential commissions on certain services. All costs are usually disclosed before order confirmation, so it’s important to review the fee schedule available on the platform.
Who is the team or company behind Yuzu?
Yuzu is operated by a company that may or may not disclose detailed team information. Look for transparency documents, details about the founding team, or company background on the Yuzu website or in legal disclosures to understand the platform’s governance.
When was Yuzu launched?
Yuzu’s exact launch date may not always be clearly communicated, but typically the platform will provide information on its history or founding year on its website or in its whitepaper. Check official sources for the most accurate and up-to-date details.
Does Yuzu provide insurance or proof-of-reserve for customer funds?
Yuzu does not generally offer insurance coverage for customer assets. The presence of proof-of-reserve mechanisms may vary; always review their transparency or security statements for the latest information about how assets are safeguarded.
How can I contact Yuzu’s customer service?
Yuzu offers support channels such as email or live chat, accessible from the website or platform interface. Response times, support languages, and hours of availability will vary, so consult the contact section on Yuzu’s website for up-to-date details.
Does Yuzu offer a referral or cashback program?
Yuzu may have referral or cashback programs for active users or as part of promotional campaigns. Users should consult the platform or official announcements to see current details, requirements, and rewards available.
Is Yuzu regulated or certified in CA?
Yuzu is not currently regulated or licensed by the financial authorities in Canada. Users should be aware of the differences in protection compared to regulated brokerages and review risk disclosures carefully before trading.
What is the minimum deposit to start trading on Yuzu?
The minimum deposit required to open and fund a trading account on Yuzu may vary depending on your chosen payment method. Typically, the platform is designed to be accessible for retail users and does not require a high initial deposit. Check the platform for the latest requirements.
Does Yuzu offer welcome bonuses or rewards?
Yuzu may run limited-time promotions or rewards for new users, but it does not consistently offer standard welcome bonuses. Always review Yuzu’s promotions page or user dashboard to see if bonus incentives are currently available.
How does staking or earn work on Yuzu?
If staking or earn features are available on Yuzu, users can deposit supported cryptocurrencies to earn passive rewards at variable rates. The process generally involves committing your assets for a set period, and rates, conditions, and supported tokens can change regularly.
How does Yuzu earn money (trading fees, spreads, commissions)?
Yuzu typically earns revenue through trading fees, spreads on buy/sell prices, and potential commissions on certain services. All costs are usually disclosed before order confirmation, so it’s important to review the fee schedule available on the platform.
Who is the team or company behind Yuzu?
Yuzu is operated by a company that may or may not disclose detailed team information. Look for transparency documents, details about the founding team, or company background on the Yuzu website or in legal disclosures to understand the platform’s governance.
When was Yuzu launched?
Yuzu’s exact launch date may not always be clearly communicated, but typically the platform will provide information on its history or founding year on its website or in its whitepaper. Check official sources for the most accurate and up-to-date details.
Does Yuzu provide insurance or proof-of-reserve for customer funds?
Yuzu does not generally offer insurance coverage for customer assets. The presence of proof-of-reserve mechanisms may vary; always review their transparency or security statements for the latest information about how assets are safeguarded.
How can I contact Yuzu’s customer service?
Yuzu offers support channels such as email or live chat, accessible from the website or platform interface. Response times, support languages, and hours of availability will vary, so consult the contact section on Yuzu’s website for up-to-date details.
Does Yuzu offer a referral or cashback program?
Yuzu may have referral or cashback programs for active users or as part of promotional campaigns. Users should consult the platform or official announcements to see current details, requirements, and rewards available.
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