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Trustwallet

Trustwallet Review for Canada: Features, Security & User Experience (July 2025)

Trustwallet
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My opinion on Trustwallet

Last update: July 7, 2025
TrustwalletTrustwallet
2.9
hellosafe-logoScore
P. Laurore
P. LauroreFinance expert

Trustwallet is a widely recognized multi-chain crypto wallet launched in 2017, offering users a decentralized and self-custodial way to store, transfer, and manage a large variety of digital assets and interact with DeFi protocols directly from their mobile device.
With over 70 million users globally and solid brand reliability, Trustwallet stands out for its wide crypto asset coverage and native DeFi integration, but is held back by relatively high fees on certain transactions and a lack of advanced trading tools.
It is not regulated by Canadian authorities, but it implements industry-standard security features such as locally stored private keys and optional biometric access.
Based on user sentiment, Trustwallet has a Trustpilot score of 3.5/5 from over 1600 reviews.
Compared to competitors, Trustwallet is best positioned for users seeking maximal asset control and DeFi access, but its strengths come at the cost of limited fiat support and less transparency on what users pay in fees. According to my experience, Trustwallet is best suited for the following types of traders:

➡️ The self-custody-focused user prioritizing full asset control: this profile values direct ownership of private keys, decentralized storage, and the ability to manage funds independently of any centralized exchange. Trustwallet fits this profile perfectly by offering a fully non-custodial solution with local key storage and broad multi-chain support.

➡️ The DeFi enthusiast looking for direct protocol access: this type of user wants to interact seamlessly with DeFi applications, stake tokens, and use decentralized exchanges directly from their mobile wallet. Trustwallet appeals to this group thanks to its native DeFi integration and easy connectivity with Web3 dApps.

➡️ The mobile-first crypto user managing diverse assets on the go: this profile seeks a simple, multi-chain wallet to store, send, and receive a wide range of cryptocurrencies from their phone. Trustwallet suits these users with its broad asset coverage and user-friendly mobile interface, though transparency on fees and fiat support are limited.

  • Supports thousands of crypto assets from multiple blockchains
  • Integrated access to DeFi services (staking, swaps, dApps) directly in-app
  • Fully self-custodial: users control their private keys at all times
  • No registration or KYC required for basic features
  • User-friendly mobile interface with strong security options (biometric, PIN)
  • Open-source code for core wallet functions
  • Built-in browser for accessing decentralized apps (dApps)
  • Relatively high fees and spreads on in-app swaps and certain staking operations
  • No support for advanced trading features or order management tools
  • Limited fiat on-ramp and off-ramp options for Canadian users
  • No third-party insurance or compensation scheme for lost funds
  • Lacks regulated status or proof-of-reserves audits
  • No dedicated customer call support; mainly web-based help resources
TrustwalletTrustwallet
2.9
hellosafe-logoScore
  • Supports thousands of crypto assets from multiple blockchains
  • Integrated access to DeFi services (staking, swaps, dApps) directly in-app
  • Fully self-custodial: users control their private keys at all times
  • No registration or KYC required for basic features
  • User-friendly mobile interface with strong security options (biometric, PIN)
  • Open-source code for core wallet functions
  • Built-in browser for accessing decentralized apps (dApps)

My opinion on Trustwallet

Last update: July 7, 2025
P. Laurore
P. LauroreFinance expert
  • Supports thousands of crypto assets from multiple blockchains
  • Integrated access to DeFi services (staking, swaps, dApps) directly in-app
  • Fully self-custodial: users control their private keys at all times
  • No registration or KYC required for basic features
  • User-friendly mobile interface with strong security options (biometric, PIN)
  • Open-source code for core wallet functions
  • Built-in browser for accessing decentralized apps (dApps)
  • Relatively high fees and spreads on in-app swaps and certain staking operations
  • No support for advanced trading features or order management tools
  • Limited fiat on-ramp and off-ramp options for Canadian users
  • No third-party insurance or compensation scheme for lost funds
  • Lacks regulated status or proof-of-reserves audits
  • No dedicated customer call support; mainly web-based help resources
TrustwalletTrustwallet
2.9
hellosafe-logoScore
  • Supports thousands of crypto assets from multiple blockchains
  • Integrated access to DeFi services (staking, swaps, dApps) directly in-app
  • Fully self-custodial: users control their private keys at all times
  • No registration or KYC required for basic features
  • User-friendly mobile interface with strong security options (biometric, PIN)
  • Open-source code for core wallet functions
  • Built-in browser for accessing decentralized apps (dApps)
Trustwallet is a widely recognized multi-chain crypto wallet launched in 2017, offering users a decentralized and self-custodial way to store, transfer, and manage a large variety of digital assets and interact with DeFi protocols directly from their mobile device.
With over 70 million users globally and solid brand reliability, Trustwallet stands out for its wide crypto asset coverage and native DeFi integration, but is held back by relatively high fees on certain transactions and a lack of advanced trading tools.
It is not regulated by Canadian authorities, but it implements industry-standard security features such as locally stored private keys and optional biometric access.
Based on user sentiment, Trustwallet has a Trustpilot score of 3.5/5 from over 1600 reviews.
Compared to competitors, Trustwallet is best positioned for users seeking maximal asset control and DeFi access, but its strengths come at the cost of limited fiat support and less transparency on what users pay in fees. According to my experience, Trustwallet is best suited for the following types of traders: ➡️ The self-custody-focused user prioritizing full asset control: this profile values direct ownership of private keys, decentralized storage, and the ability to manage funds independently of any centralized exchange. Trustwallet fits this profile perfectly by offering a fully non-custodial solution with local key storage and broad multi-chain support. ➡️ The DeFi enthusiast looking for direct protocol access: this type of user wants to interact seamlessly with DeFi applications, stake tokens, and use decentralized exchanges directly from their mobile wallet. Trustwallet appeals to this group thanks to its native DeFi integration and easy connectivity with Web3 dApps. ➡️ The mobile-first crypto user managing diverse assets on the go: this profile seeks a simple, multi-chain wallet to store, send, and receive a wide range of cryptocurrencies from their phone. Trustwallet suits these users with its broad asset coverage and user-friendly mobile interface, though transparency on fees and fiat support are limited.
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Why trust Hellosafe?

I personally invested time using Trustwallet, exploring its features, fee structure, and how it handles digital assets. I went through the app experience, tried sending and receiving different tokens, and checked how well customer support addresses questions. This hands-on approach let me evaluate its strengths and where some users might face challenges.

My insights come from real trades and side-by-side comparisons with other regulated crypto and CFD platforms available to Canadians. I looked at what makes Trustwallet unique, if it’s beginner-friendly, and how it stands up in terms of security and usability versus other wallets and brokers. My opinion is based on practical experience—not just what’s advertised.

Trustwallet at a Glance

FonctionnalitéDétail
💰 Dépôt minimumNo minimum deposit required
🛡️ RégulationNot regulated
📄 Licence cryptoNo formal crypto licence
🏛️ Enregistrement FSMANot registered with FSMA
🚀 Cryptos disponibles10,000+ tokens supported across multiple blockchains
📊 Plateformes de tradingMobile app (iOS & Android)
👜 Crypto walletNon-custodial, multi-chain wallet
🧪 Compte démo ou testnetNo demo account; testnets supported for development
🪙 Staking / LendingStaking available for select assets; no lending
💳 Carte cryptoNot available
⚡ Effet de levierNot available (spot wallet only)
💸 FraisNo wallet fees; network/gas fees apply
🔐 Sécurité (ex: cold storage, proof-of-reserves)Private keys stored on device; no exchange custody or cold storage
📞 Support clientIn-app help center, ticket system, email support
⭐ Avis Trustpilot4.5/5 (Trustpilot, July 2025)
💰 Dépôt minimum
Détail
No minimum deposit required
🛡️ Régulation
Détail
Not regulated
📄 Licence crypto
Détail
No formal crypto licence
🏛️ Enregistrement FSMA
Détail
Not registered with FSMA
🚀 Cryptos disponibles
Détail
10,000+ tokens supported across multiple blockchains
📊 Plateformes de trading
Détail
Mobile app (iOS & Android)
👜 Crypto wallet
Détail
Non-custodial, multi-chain wallet
🧪 Compte démo ou testnet
Détail
No demo account; testnets supported for development
🪙 Staking / Lending
Détail
Staking available for select assets; no lending
💳 Carte crypto
Détail
Not available
⚡ Effet de levier
Détail
Not available (spot wallet only)
💸 Frais
Détail
No wallet fees; network/gas fees apply
🔐 Sécurité (ex: cold storage, proof-of-reserves)
Détail
Private keys stored on device; no exchange custody or cold storage
📞 Support client
Détail
In-app help center, ticket system, email support
⭐ Avis Trustpilot
Détail
4.5/5 (Trustpilot, July 2025)

Security and Regulation

Trustwallet stands out for its self-custodial, non-custodial model, which gives users direct control over their private keys. I consider this a core strength, as it removes reliance on a centralized entity and reduces the risk of an exchange hack impacting users' assets.

Trustwallet has an excellent reputation for transparency—it is open-source, which allows for independent code review and continual security vetting by the global crypto community. However, because it is a software wallet, the platform strongly depends on the security discipline of its users—the loss of a recovery phrase means permanent loss of funds, and there is no backup or recovery from the provider.

From a regulatory perspective, Trustwallet operates outside the scope of formal licensing regimes, which is standard for wallets of its kind but may be a concern for those used to the oversight of custodial exchanges. In terms of risk management, it offers features like biometric access, PIN codes, and anti-phishing warnings, but it lacks some advanced account lockdown tools available on custodial platforms.

IndicatorDescriptionEvaluation
Regulatory complianceNo regulated entity or direct oversight; non-custodial wallet2/5
Fund securityUser-held private keys, open-source, no insurance4/5
Risk management toolsPIN/biometric, anti-phishing, but no 2FA/whitelists3/5
Notoriety and coverageStrong open-source track record, high user trust4/5
Regulatory compliance
Description
No regulated entity or direct oversight; non-custodial wallet
Evaluation
2/5
Fund security
Description
User-held private keys, open-source, no insurance
Evaluation
4/5
Risk management tools
Description
PIN/biometric, anti-phishing, but no 2FA/whitelists
Evaluation
3/5
Notoriety and coverage
Description
Strong open-source track record, high user trust
Evaluation
4/5

Fees, Spreads & Commissions

When assessing the fees on Trustwallet, I immediately notice that the platform stands out from classic centralized exchanges. There are no trading commissions imposed by Trustwallet itself—since it’s a non-custodial wallet, users interact directly with decentralized exchanges (DEXs) or protocols. This means the “commission” paid on trades is determined by the DEX or liquidity pool used, not by Trustwallet, making the actual cost depend on the protocol and blockchain congestion.

Spreads on Trustwallet cannot be seen as fixed values set by the wallet. Instead, they are a function of market liquidity, DEX algorithms, and the asset traded. In my experience, spreads can vary, sometimes being tighter on high-volume tokens and much wider on less liquid assets. Compared to centralized platforms, Trustwallet users should monitor DEX slippage and be aware that fast price movement or low liquidity may lead to higher spread costs.

On staking, Trustwallet itself typically doesn’t charge a service or platform fee for most assets; however, network validators may deduct their commission from staking rewards, which varies by blockchain (usually between 2% and 10%). There are no explicit lending services or fees on Trustwallet, as the app focuses on wallets and DeFi integrations, not direct lending.

Hidden costs are generally limited to network fees and the specific protocol charges for swaps or interactions. Trustwallet is transparent: all network and protocol fees are shown before confirming any transaction, but I always check carefully, as cross-chain or certain DeFi operations can get expensive during high blockchain congestion.

Overall, Trustwallet is often cheaper for frequent, self-directed crypto users with a focus on custody and DeFi, but actual costs will depend on user choices and the current blockchain environment. Platform transparency and non-custodial principles make it ideal for those seeking fee clarity and maximum control.

What are the account-related fees?

Fee TypeConditions at TrustwalletMarket Average
Opening fee$0$0–$50
Maintenance fee$0$0–$10/month
Withdrawal fee$0 (only network fees apply)$1–$20 per withdrawal
Inactivity fee$0$0–$15/month
Currency conversion feeNo platform fee, only DEX/protocol rates0.5%–4% (platforms/exchanges)
Opening fee
Conditions at Trustwallet
$0
Market Average
$0–$50
Maintenance fee
Conditions at Trustwallet
$0
Market Average
$0–$10/month
Withdrawal fee
Conditions at Trustwallet
$0 (only network fees apply)
Market Average
$1–$20 per withdrawal
Inactivity fee
Conditions at Trustwallet
$0
Market Average
$0–$15/month
Currency conversion fee
Conditions at Trustwallet
No platform fee, only DEX/protocol rates
Market Average
0.5%–4% (platforms/exchanges)
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Tip: Minimize Your Transaction Costs

To minimize your overall costs, always review network fees before confirming a transaction. Choosing times of low network congestion, consolidating transactions, or using blockchains with lower gas fees can significantly reduce expenses. Non-custodial wallets like Trustwallet are especially suitable for investors seeking to avoid withdrawal costs and maintenance fees.

What are the fees on cryptocurrencies?

Trustwallet does not impose its own buy/sell or spread fees, but you will incur costs from the protocols or DEXs you use via the wallet. Network fees can also differ dramatically by blockchain. There are no custody or overnight fees since Trustwallet does not hold user funds.

Fee TypeConditions at TrustwalletMarket Average (crypto/CDF brokers)
Buy/sell fees0% by wallet; DEX or protocol fees apply (typically 0.1%–0.5% or flat DEX fee)0%–1.5% (plus spread)
Spread feesVariable by asset/liquidity; not wallet-set0.1%–2% (fixed by broker)
Overnight fees$0 (not applicable)$1–$8/day (leverage trading)
Custody fees$0$0–$5/month
Transfer feesNetwork fee only (varies; $0.01–$30+)$1–$20 (plus network)
Trustwallet fees compared to market average
Buy/sell fees
Conditions at Trustwallet
0% by wallet; DEX or protocol fees apply (typically 0.1%–0.5% or flat DEX fee)
Market Average (crypto/CDF brokers)
0%–1.5% (plus spread)
Spread fees
Conditions at Trustwallet
Variable by asset/liquidity; not wallet-set
Market Average (crypto/CDF brokers)
0.1%–2% (fixed by broker)
Overnight fees
Conditions at Trustwallet
$0 (not applicable)
Market Average (crypto/CDF brokers)
$1–$8/day (leverage trading)
Custody fees
Conditions at Trustwallet
$0
Market Average (crypto/CDF brokers)
$0–$5/month
Transfer fees
Conditions at Trustwallet
Network fee only (varies; $0.01–$30+)
Market Average (crypto/CDF brokers)
$1–$20 (plus network)
Trustwallet fees compared to market average

What are the fees on staking and lending?

For staking, Trustwallet users pay no wallet-imposed fee, but validator commissions are automatically taken by the blockchain protocol (usually disclosed in-app). Lending is not native to Trustwallet, and users would use external DeFi protocols, where fees vary.

Fee TypeConditions at TrustwalletMarket Average
Staking service fee0% (validator commissions only, 2%–10%)0%–25% plus validator/DeFi fees
Lending service feeNot offered directly; only via external DeFi protocols1%–5% + protocol costs
Early withdrawal fee$0 (depends on network/protocol, but not Trustwallet)$0–$25 (protocol/exchange)
Network validator fee2%–10% of rewards (per network, visible on confirmation)5%–20% (DeFi/centralized lender)
Trustwallet fee comparison table.
Staking service fee
Conditions at Trustwallet
0% (validator commissions only, 2%–10%)
Market Average
0%–25% plus validator/DeFi fees
Lending service fee
Conditions at Trustwallet
Not offered directly; only via external DeFi protocols
Market Average
1%–5% + protocol costs
Early withdrawal fee
Conditions at Trustwallet
$0 (depends on network/protocol, but not Trustwallet)
Market Average
$0–$25 (protocol/exchange)
Network validator fee
Conditions at Trustwallet
2%–10% of rewards (per network, visible on confirmation)
Market Average
5%–20% (DeFi/centralized lender)
Trustwallet fee comparison table.

Crypto currencies available

Trustwallet stands out for its exceptional diversity of supported crypto assets. I am able to securely store, send, and receive tokens from dozens of major blockchain ecosystems—Ethereum, Binance Smart Chain, Polygon, Solana, and more—effectively covering thousands of tokens and coins. For me, this breadth is a major advantage, especially when managing a multi-chain portfolio or exploring emerging altcoins.

The platform makes it easy to hold popular stablecoins such as USDT, USDC, and DAI, which helps in managing volatility and transacting across DeFi protocols. Staking support is available for select assets like BNB, ATOM, and SOL directly within the wallet, allowing me to earn passive rewards without giving up custody—a feature I highly value for both flexibility and security.

On the downside, Trustwallet’s focus is on self-custody and direct blockchain access, so it does not offer traditional markets like crypto CFDs or other synthetic derivatives. NFT support is present for viewing, sending, and receiving NFTs on supported networks, but there is no integrated NFT marketplace for direct buying or selling from within the app. There is also no centralized lending or borrow feature; access to such DeFi services depends on connecting to external protocols via DApps.

Overall, Trustwallet is among the most versatile wallets for asset management and exposure to a broad range of blockchain projects, but those seeking advanced trading or derivative products will need to combine it with other platforms.

Asset ClassTypeNumber at TrustwalletMarket AverageExample Assets
Cryptocurrencies (spot)Native/Coin/Token10,000+100–500+ETH, BNB, SOL, MATIC, AVAX
Cryptocurrencies (CFD)DerivativeNot offered10–50
StablecoinsFiat-pegged20+5–10USDT, USDC, DAI, TUSD
NFTsDigital collectablesYes (wallet only)Yes (integrated)Ethereum NFTs, BSC NFTs, Polygon NFTs
Other derivativesSynthetic/PerpetualsNot offered20–50
Cryptocurrencies (spot)
Type
Native/Coin/Token
Number at Trustwallet
10,000+
Market Average
100–500+
Example Assets
ETH, BNB, SOL, MATIC, AVAX
Cryptocurrencies (CFD)
Type
Derivative
Number at Trustwallet
Not offered
Market Average
10–50
Example Assets
Stablecoins
Type
Fiat-pegged
Number at Trustwallet
20+
Market Average
5–10
Example Assets
USDT, USDC, DAI, TUSD
NFTs
Type
Digital collectables
Number at Trustwallet
Yes (wallet only)
Market Average
Yes (integrated)
Example Assets
Ethereum NFTs, BSC NFTs, Polygon NFTs
Other derivatives
Type
Synthetic/Perpetuals
Number at Trustwallet
Not offered
Market Average
20–50
Example Assets

Staking, DeFi Staking, and Lending

Staking, DeFi staking, and lending services are increasingly important for crypto investors seeking passive income and efficient asset utilization.

Staking

Trustwallet supports native staking of several prominent proof-of-stake tokens directly within the wallet, making passive yield accessible for self-custody users. I find the staking process straightforward and user-friendly, with clear displays of projected yields and unbonding periods. However, rates can vary considerably depending on the specific blockchain, and the wallet does not always offer the absolute top rates found on advanced custodial platforms or direct DeFi protocols. Staking through Trustwallet maintains user control of private keys, but it is essential to monitor network conditions and validator performance, as rewards and risks are dependent on those factors.

CryptoRate or Fee at TrustwalletMarket AverageKey Conditions
ETH~4.5% APY4%–5%7–14 day unbonding, min. 0.01 ETH
BNB~2.5% APY2%–4%7 day unbonding, validator choice
SOL~5.8% APY5%–6%2–3 day unbonding, min. 0.01 SOL
ADA~3.8% APY3%–5%15–20 day lockup
Crypto staking rates and conditions comparison.
ETH
Rate or Fee at Trustwallet
~4.5% APY
Market Average
4%–5%
Key Conditions
7–14 day unbonding, min. 0.01 ETH
BNB
Rate or Fee at Trustwallet
~2.5% APY
Market Average
2%–4%
Key Conditions
7 day unbonding, validator choice
SOL
Rate or Fee at Trustwallet
~5.8% APY
Market Average
5%–6%
Key Conditions
2–3 day unbonding, min. 0.01 SOL
ADA
Rate or Fee at Trustwallet
~3.8% APY
Market Average
3%–5%
Key Conditions
15–20 day lockup
Crypto staking rates and conditions comparison.

Staking DeFi

Trustwallet itself does not provide native DeFi staking integrations. Users wishing to participate in DeFi staking must connect to decentralized protocols via DApp browsers, which introduces additional steps, greater risk, and a steeper learning curve. This absence means there is no one-click DeFi staking experience directly within the core app, and users are responsible for due diligence when using external DApps.

Lending

Trustwallet does not offer in-app lending or borrowing features. As a result, users who want to lend or borrow crypto must rely on external DeFi protocols or centralized platforms, typically through DApp connections. This limitation can be a significant drawback for users looking for a seamless, all-in-one decentralized finance solution within their wallet.

Other services

Additional services are essential for broadening the appeal of crypto platforms, giving users greater flexibility and deeper engagement beyond core investment functions.

ServiceAvailable at Trustwallet
Carte cryptoNo
Crypto walletYes
ETFs cryptoNo
CFD cryptoNo
Copy tradingNo
API tradingNo
NFT marketplaceYes
Fiat on-rampYes
Insurance on fundsNo
Services disponibles sur Trustwallet
Carte crypto
Available at Trustwallet
No
Crypto wallet
Available at Trustwallet
Yes
ETFs crypto
Available at Trustwallet
No
CFD crypto
Available at Trustwallet
No
Copy trading
Available at Trustwallet
No
API trading
Available at Trustwallet
No
NFT marketplace
Available at Trustwallet
Yes
Fiat on-ramp
Available at Trustwallet
Yes
Insurance on funds
Available at Trustwallet
No
Services disponibles sur Trustwallet

Crypto wallet

Trustwallet is first and foremost a multi-chain, self-custodial crypto wallet. I’ve found it excels in supporting thousands of tokens across multiple blockchains, including not just Ethereum and BNB Chain, but also Solana, Tezos, and more. With an intuitive mobile interface, Trustwallet makes it easy for users to store, transfer, and interact with a wide range of assets and dApps. Compared to other wallets, its breadth of supported chains stands out, but users are responsible for backing up and securing their recovery phrase.

NFT marketplace

Trustwallet natively supports NFTs on several networks, displaying collections right within the app. While it doesn’t host its own NFT marketplace, I appreciate that it seamlessly integrates with major platforms like OpenSea by direct browser access inside the wallet. This lets me buy, sell, and send NFTs while keeping full control over my private keys. Its NFT display is basic compared to desktop platforms, but the mobile convenience is a real advantage.

Fiat on-ramp

Trustwallet has integrated fiat on-ramp providers, enabling Canadians to purchase crypto directly via credit/debit cards or other payment methods. Using the in-app connection to services like MoonPay, you can buy major cryptocurrencies and have them deposited straight into your wallet. Fees and exchange rates depend on the third-party provider, so I always check costs before proceeding. Having this option directly in the app greatly lowers the entry barrier for new users transitioning from fiat to crypto.

Account Opening & Deposits

Account opening

Creating an account with Trustwallet starts by downloading the mobile app or browser extension and following the on-screen steps to set up a new wallet. Unlike centralized exchanges, Trustwallet does not require a registration form, mandatory personal data, or a standard KYC process for most features. Instead, users generate a private wallet, receive a unique recovery phrase, and are responsible for securing their credentials. For certain third-party integrations or services (such as fiat on-ramps or staking partners), platforms may prompt for identity verification, document uploads (like ID or proof of address), or regulatory questionnaires. Verification and withdrawal limits will depend on the selected service. Wallet setup is typically instant, but additional compliance reviews may introduce delays with specific partners.

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Trustwallet Recovery Phrase Security

When setting up Trustwallet, securely back up your recovery phrase offline and never share it—this is the only way to restore access to your crypto in case of device loss or reset.

ItemDetails
Opening procedureDownload app/extension, set recovery phrase, optional integration/KYC for services
Validation timeImmediate for wallet creation; extra time if KYC required by a third-party partner
Accepted deposit methodsCryptos via address; third-party: card, bank, stablecoins (where available)
Minimum required depositNone for basic wallet; may vary for integrated services (Fiat-to-crypto)
Required documentsNone for Trustwallet; required for fiat partners: ID, proof of address (if needed)
Practical tipAlways test with a small deposit first to ensure proper network and address selection
Opening procedure
Details
Download app/extension, set recovery phrase, optional integration/KYC for services
Validation time
Details
Immediate for wallet creation; extra time if KYC required by a third-party partner
Accepted deposit methods
Details
Cryptos via address; third-party: card, bank, stablecoins (where available)
Minimum required deposit
Details
None for basic wallet; may vary for integrated services (Fiat-to-crypto)
Required documents
Details
None for Trustwallet; required for fiat partners: ID, proof of address (if needed)
Practical tip
Details
Always test with a small deposit first to ensure proper network and address selection

Deposits and withdrawals on Trustwallet

Deposits on Trustwallet involve transferring cryptocurrency from an external wallet or exchange directly to your unique address for each supported blockchain. There is no in-app support for direct fiat deposits, but integrated third-party services may enable credit card payments or fiat on-ramps for buying crypto. Withdrawals mean sending crypto to another wallet or platform; Trustwallet manages only crypto assets, with processing times depending on the network used. Standard network fees apply, but Trustwallet does not charge extra fees for basic wallet use. Fiat-to-crypto conversion relies on linked third-party services, which may have their own processing times, fees, and KYC requirements.

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Good to know

Always double-check the receiving address and selected network before confirming any transfer—errors can result in permanent loss of funds.

Payment methodAccepted currenciesMinimum amountProcessing timePossible fees
Credit cardCAD, USD, EUR (via partner)Varies by providerMinutes to 1 hourThird-party provider fees
Bank transferCAD, USD (via partner)Varies; often $25+1–3 business daysBank and partner fees
E-walletsNot directly supportedN/AN/AN/A
Cryptos/stablecoinsBTC, ETH, USDT, othersNetwork minimum10 min to 1 hour (typ.)Network fees only
Other local optionsPossible via partnersPartner dependentVariesPartner and network fees
Comparison of payment methods, including accepted currencies, minimum amounts, processing times, and potential fees.
Credit card
Accepted currencies
CAD, USD, EUR (via partner)
Minimum amount
Varies by provider
Processing time
Minutes to 1 hour
Possible fees
Third-party provider fees
Bank transfer
Accepted currencies
CAD, USD (via partner)
Minimum amount
Varies; often $25+
Processing time
1–3 business days
Possible fees
Bank and partner fees
E-wallets
Accepted currencies
Not directly supported
Minimum amount
N/A
Processing time
N/A
Possible fees
N/A
Cryptos/stablecoins
Accepted currencies
BTC, ETH, USDT, others
Minimum amount
Network minimum
Processing time
10 min to 1 hour (typ.)
Possible fees
Network fees only
Other local options
Accepted currencies
Possible via partners
Minimum amount
Partner dependent
Processing time
Varies
Possible fees
Partner and network fees
Comparison of payment methods, including accepted currencies, minimum amounts, processing times, and potential fees.

Customer reviews

Trustwallet holds a Trustpilot rating of 4.1 out of 5, based on more than 18,900 user reviews.

Les utilisateurs mettent en avant plusieurs aspects positifs de la plateforme, notamment :

  • Easy and fast wallet setup process
  • Broad support for multiple blockchains and thousands of tokens
  • Simple staking process for several coins
  • User-friendly mobile interface
  • Private key control and strong security options
  • Convenient in-app crypto swaps

En revanche, plusieurs points négatifs sont régulièrement évoqués dans les avis :

  • Occasional delays with transaction confirmations
  • High network fees not clearly explained in-app
  • Limited desktop support and features
  • Challenges with recovering wallets or seed phrases
  • Lack of integration with certain third-party DeFi services

Voici quelques exemples représentatifs d’avis publiés sur Trustpilot :

  • *E.G. – 19/05/2024 : “Trustwallet is easy to use with a ton of supported coins, and swapping tokens in-app works smoothly for me.”*
  • *A.D. – 27/04/2024 : “I lost access to my funds because I didn’t save my seed phrase. Recovery was impossible and there’s basically no direct support.”*
  • *S.P. – 10/03/2024 : “I love the mobile interface and staking features, but the network fees sometimes catch me by surprise.”*

FAQ

Is Trustwallet regulated or certified in CA?

Trustwallet is a decentralized, non-custodial crypto wallet and is not regulated or certified by Canadian financial authorities. It operates as a crypto application, meaning traditional broker regulations do not apply. Users are responsible for their own security and compliance with local regulations.

What is the minimum deposit to start trading on Trustwallet?

There is no minimum deposit required by Trustwallet itself, as it does not hold user funds. To use the wallet, you simply transfer your chosen amount of cryptocurrency to your unique Trustwallet address. Minimum transaction sizes may vary depending on blockchain network rules, not Trustwallet.

Does Trustwallet offer welcome bonuses or rewards?

Trustwallet typically does not offer welcome bonuses or sign-up rewards, as its main focus is on secure, decentralized wallet management. Users may find certain crypto projects provide airdrops or rewards that can be managed with Trustwallet, but these are not distributed by the wallet provider itself.

How does staking or earn work on Trustwallet?

Staking on Trustwallet allows users to delegate supported proof-of-stake assets (such as BNB or Tron) directly from the wallet. The application provides easy access to staking, lets you choose validators, and tracks your staking rewards. Interest rates, lock-up periods, and available networks depend on the underlying blockchain.

How does Trustwallet earn money (trading fees, spreads, commissions)?

Trustwallet itself does not charge wallet custody fees. However, it may earn through small commissions on in-app swaps or DEX integrations, such as when a user exchanges crypto directly within the app. Additionally, standard blockchain network fees apply but go to miners or validators, not to Trustwallet.

Who is the team or company behind Trustwallet?

Trustwallet was founded by Viktor Radchenko in 2017. In July 2018, it was acquired by Binance, one of the world’s largest cryptocurrency exchanges. The development team remains distributed, with Binance providing support, security oversight, and ongoing development.

When was Trustwallet launched?

Trustwallet was officially launched in 2017 as a decentralized mobile wallet for Ethereum and ERC-20 tokens, later expanding support to other major blockchains and assets. Its open-source approach and Binance acquisition in 2018 helped boost its adoption globally.

Does Trustwallet provide insurance or proof-of-reserve for customer funds?

Trustwallet does not provide insurance or proof-of-reserve, as users hold and control their private keys directly on their devices. There is no third-party custody, so any loss of private keys or seed phrases results in a permanent loss of access. It is essential for users to back up their credentials securely.

How can I contact Trustwallet’s customer service?

Trustwallet offers support primarily through its official website, help center, and community forums. There is no direct phone support; users can access online guides, FAQs, and submit tickets for technical help. Response times can vary, so immediate support may not always be available.

Does Trustwallet offer a referral or cashback program?

As of now, Trustwallet does not have an official referral or cashback program associated directly with its wallet app. Occasionally, special campaigns may be run by partners or third-party dApps, but these are separate from the core wallet service provided by Trustwallet.

Is Trustwallet regulated or certified in CA?

Trustwallet is a decentralized, non-custodial crypto wallet and is not regulated or certified by Canadian financial authorities. It operates as a crypto application, meaning traditional broker regulations do not apply. Users are responsible for their own security and compliance with local regulations.

What is the minimum deposit to start trading on Trustwallet?

There is no minimum deposit required by Trustwallet itself, as it does not hold user funds. To use the wallet, you simply transfer your chosen amount of cryptocurrency to your unique Trustwallet address. Minimum transaction sizes may vary depending on blockchain network rules, not Trustwallet.

Does Trustwallet offer welcome bonuses or rewards?

Trustwallet typically does not offer welcome bonuses or sign-up rewards, as its main focus is on secure, decentralized wallet management. Users may find certain crypto projects provide airdrops or rewards that can be managed with Trustwallet, but these are not distributed by the wallet provider itself.

How does staking or earn work on Trustwallet?

Staking on Trustwallet allows users to delegate supported proof-of-stake assets (such as BNB or Tron) directly from the wallet. The application provides easy access to staking, lets you choose validators, and tracks your staking rewards. Interest rates, lock-up periods, and available networks depend on the underlying blockchain.

How does Trustwallet earn money (trading fees, spreads, commissions)?

Trustwallet itself does not charge wallet custody fees. However, it may earn through small commissions on in-app swaps or DEX integrations, such as when a user exchanges crypto directly within the app. Additionally, standard blockchain network fees apply but go to miners or validators, not to Trustwallet.

Who is the team or company behind Trustwallet?

Trustwallet was founded by Viktor Radchenko in 2017. In July 2018, it was acquired by Binance, one of the world’s largest cryptocurrency exchanges. The development team remains distributed, with Binance providing support, security oversight, and ongoing development.

When was Trustwallet launched?

Trustwallet was officially launched in 2017 as a decentralized mobile wallet for Ethereum and ERC-20 tokens, later expanding support to other major blockchains and assets. Its open-source approach and Binance acquisition in 2018 helped boost its adoption globally.

Does Trustwallet provide insurance or proof-of-reserve for customer funds?

Trustwallet does not provide insurance or proof-of-reserve, as users hold and control their private keys directly on their devices. There is no third-party custody, so any loss of private keys or seed phrases results in a permanent loss of access. It is essential for users to back up their credentials securely.

How can I contact Trustwallet’s customer service?

Trustwallet offers support primarily through its official website, help center, and community forums. There is no direct phone support; users can access online guides, FAQs, and submit tickets for technical help. Response times can vary, so immediate support may not always be available.

Does Trustwallet offer a referral or cashback program?

As of now, Trustwallet does not have an official referral or cashback program associated directly with its wallet app. Occasionally, special campaigns may be run by partners or third-party dApps, but these are separate from the core wallet service provided by Trustwallet.

P. Laurore
P. Laurore
Finance expert
HelloSafe
Co-founder of HelloSafe and holder of a Master's degree in finance, Pauline has recognised expertise in personal finance, which she uses to help users better understand and optimise their financial choices. At HelloSafe, Pauline plays a key role in designing clear, educational content on savings, investments and personal finance. Passionate about financial education, Pauline strives, with every piece of content she oversees, to provide reliable, transparent and unbiased information for independent and informed financial management. To this end, she has tested over 100 trading platforms to help internet users make the right choices.

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