My opinion on Trustwallet
Trustwallet is a widely recognized multi-chain crypto wallet launched in 2017, offering users a decentralized and self-custodial way to store, transfer, and manage a large variety of digital assets and interact with DeFi protocols directly from their mobile device. With over 70 million users globally and solid brand reliability, Trustwallet stands out for its wide crypto asset coverage and native DeFi integration, but is held back by relatively high fees on certain transactions and a lack of advanced trading tools. It is not regulated by Canadian authorities, but it implements industry-standard security features such as locally stored private keys and optional biometric access. Based on user sentiment, Trustwallet has a Trustpilot score of 3.5/5 from over 1600 reviews. Compared to competitors, Trustwallet is best positioned for users seeking maximal asset control and DeFi access, but its strengths come at the cost of limited fiat support and less transparency on what users pay in fees. According to my experience, Trustwallet is best suited for the following types of traders:
➡️ The self-custody-focused user prioritizing full asset control: this profile values direct ownership of private keys, decentralized storage, and the ability to manage funds independently of any centralized exchange. Trustwallet fits this profile perfectly by offering a fully non-custodial solution with local key storage and broad multi-chain support.
➡️ The DeFi enthusiast looking for direct protocol access: this type of user wants to interact seamlessly with DeFi applications, stake tokens, and use decentralized exchanges directly from their mobile wallet. Trustwallet appeals to this group thanks to its native DeFi integration and easy connectivity with Web3 dApps.
➡️ The mobile-first crypto user managing diverse assets on the go: this profile seeks a simple, multi-chain wallet to store, send, and receive a wide range of cryptocurrencies from their phone. Trustwallet suits these users with its broad asset coverage and user-friendly mobile interface, though transparency on fees and fiat support are limited.
- ✅Supports thousands of crypto assets from multiple blockchains
- ✅Integrated access to DeFi services (staking, swaps, dApps) directly in-app
- ✅Fully self-custodial: users control their private keys at all times
- ✅No registration or KYC required for basic features
- ✅User-friendly mobile interface with strong security options (biometric, PIN)
- ✅Open-source code for core wallet functions
- ✅Built-in browser for accessing decentralized apps (dApps)
- ❌Relatively high fees and spreads on in-app swaps and certain staking operations
- ❌No support for advanced trading features or order management tools
- ❌Limited fiat on-ramp and off-ramp options for Canadian users
- ❌No third-party insurance or compensation scheme for lost funds
- ❌Lacks regulated status or proof-of-reserves audits
- ❌No dedicated customer call support; mainly web-based help resources
Score- ✅Supports thousands of crypto assets from multiple blockchains
- ✅Integrated access to DeFi services (staking, swaps, dApps) directly in-app
- ✅Fully self-custodial: users control their private keys at all times
- ✅No registration or KYC required for basic features
- ✅User-friendly mobile interface with strong security options (biometric, PIN)
- ✅Open-source code for core wallet functions
- ✅Built-in browser for accessing decentralized apps (dApps)
My opinion on Trustwallet
- ✅Supports thousands of crypto assets from multiple blockchains
- ✅Integrated access to DeFi services (staking, swaps, dApps) directly in-app
- ✅Fully self-custodial: users control their private keys at all times
- ✅No registration or KYC required for basic features
- ✅User-friendly mobile interface with strong security options (biometric, PIN)
- ✅Open-source code for core wallet functions
- ✅Built-in browser for accessing decentralized apps (dApps)
- ❌Relatively high fees and spreads on in-app swaps and certain staking operations
- ❌No support for advanced trading features or order management tools
- ❌Limited fiat on-ramp and off-ramp options for Canadian users
- ❌No third-party insurance or compensation scheme for lost funds
- ❌Lacks regulated status or proof-of-reserves audits
- ❌No dedicated customer call support; mainly web-based help resources
Score- ✅Supports thousands of crypto assets from multiple blockchains
- ✅Integrated access to DeFi services (staking, swaps, dApps) directly in-app
- ✅Fully self-custodial: users control their private keys at all times
- ✅No registration or KYC required for basic features
- ✅User-friendly mobile interface with strong security options (biometric, PIN)
- ✅Open-source code for core wallet functions
- ✅Built-in browser for accessing decentralized apps (dApps)
Why trust Hellosafe?
I personally invested time using Trustwallet, exploring its features, fee structure, and how it handles digital assets. I went through the app experience, tried sending and receiving different tokens, and checked how well customer support addresses questions. This hands-on approach let me evaluate its strengths and where some users might face challenges.
My insights come from real trades and side-by-side comparisons with other regulated crypto and CFD platforms available to Canadians. I looked at what makes Trustwallet unique, if it’s beginner-friendly, and how it stands up in terms of security and usability versus other wallets and brokers. My opinion is based on practical experience—not just what’s advertised.
Trustwallet at a Glance
| Fonctionnalité | Détail |
|---|---|
| 💰 Dépôt minimum | No minimum deposit required |
| 🛡️ Régulation | Not regulated |
| 📄 Licence crypto | No formal crypto licence |
| 🏛️ Enregistrement FSMA | Not registered with FSMA |
| 🚀 Cryptos disponibles | 10,000+ tokens supported across multiple blockchains |
| 📊 Plateformes de trading | Mobile app (iOS & Android) |
| 👜 Crypto wallet | Non-custodial, multi-chain wallet |
| 🧪 Compte démo ou testnet | No demo account; testnets supported for development |
| 🪙 Staking / Lending | Staking available for select assets; no lending |
| 💳 Carte crypto | Not available |
| ⚡ Effet de levier | Not available (spot wallet only) |
| 💸 Frais | No wallet fees; network/gas fees apply |
| 🔐 Sécurité (ex: cold storage, proof-of-reserves) | Private keys stored on device; no exchange custody or cold storage |
| 📞 Support client | In-app help center, ticket system, email support |
| ⭐ Avis Trustpilot | 4.5/5 (Trustpilot, July 2025) |
Security and Regulation
Trustwallet stands out for its self-custodial, non-custodial model, which gives users direct control over their private keys. I consider this a core strength, as it removes reliance on a centralized entity and reduces the risk of an exchange hack impacting users' assets.
Trustwallet has an excellent reputation for transparency—it is open-source, which allows for independent code review and continual security vetting by the global crypto community. However, because it is a software wallet, the platform strongly depends on the security discipline of its users—the loss of a recovery phrase means permanent loss of funds, and there is no backup or recovery from the provider.
From a regulatory perspective, Trustwallet operates outside the scope of formal licensing regimes, which is standard for wallets of its kind but may be a concern for those used to the oversight of custodial exchanges. In terms of risk management, it offers features like biometric access, PIN codes, and anti-phishing warnings, but it lacks some advanced account lockdown tools available on custodial platforms.
| Indicator | Description | Evaluation |
|---|---|---|
| Regulatory compliance | No regulated entity or direct oversight; non-custodial wallet | 2/5 |
| Fund security | User-held private keys, open-source, no insurance | 4/5 |
| Risk management tools | PIN/biometric, anti-phishing, but no 2FA/whitelists | 3/5 |
| Notoriety and coverage | Strong open-source track record, high user trust | 4/5 |
Fees, Spreads & Commissions
When assessing the fees on Trustwallet, I immediately notice that the platform stands out from classic centralized exchanges. There are no trading commissions imposed by Trustwallet itself—since it’s a non-custodial wallet, users interact directly with decentralized exchanges (DEXs) or protocols. This means the “commission” paid on trades is determined by the DEX or liquidity pool used, not by Trustwallet, making the actual cost depend on the protocol and blockchain congestion.
Spreads on Trustwallet cannot be seen as fixed values set by the wallet. Instead, they are a function of market liquidity, DEX algorithms, and the asset traded. In my experience, spreads can vary, sometimes being tighter on high-volume tokens and much wider on less liquid assets. Compared to centralized platforms, Trustwallet users should monitor DEX slippage and be aware that fast price movement or low liquidity may lead to higher spread costs.
On staking, Trustwallet itself typically doesn’t charge a service or platform fee for most assets; however, network validators may deduct their commission from staking rewards, which varies by blockchain (usually between 2% and 10%). There are no explicit lending services or fees on Trustwallet, as the app focuses on wallets and DeFi integrations, not direct lending.
Hidden costs are generally limited to network fees and the specific protocol charges for swaps or interactions. Trustwallet is transparent: all network and protocol fees are shown before confirming any transaction, but I always check carefully, as cross-chain or certain DeFi operations can get expensive during high blockchain congestion.
Overall, Trustwallet is often cheaper for frequent, self-directed crypto users with a focus on custody and DeFi, but actual costs will depend on user choices and the current blockchain environment. Platform transparency and non-custodial principles make it ideal for those seeking fee clarity and maximum control.
What are the account-related fees?
| Fee Type | Conditions at Trustwallet | Market Average |
|---|---|---|
| Opening fee | $0 | $0–$50 |
| Maintenance fee | $0 | $0–$10/month |
| Withdrawal fee | $0 (only network fees apply) | $1–$20 per withdrawal |
| Inactivity fee | $0 | $0–$15/month |
| Currency conversion fee | No platform fee, only DEX/protocol rates | 0.5%–4% (platforms/exchanges) |
Tip: Minimize Your Transaction Costs
To minimize your overall costs, always review network fees before confirming a transaction. Choosing times of low network congestion, consolidating transactions, or using blockchains with lower gas fees can significantly reduce expenses. Non-custodial wallets like Trustwallet are especially suitable for investors seeking to avoid withdrawal costs and maintenance fees.
What are the fees on cryptocurrencies?
Trustwallet does not impose its own buy/sell or spread fees, but you will incur costs from the protocols or DEXs you use via the wallet. Network fees can also differ dramatically by blockchain. There are no custody or overnight fees since Trustwallet does not hold user funds.
| Fee Type | Conditions at Trustwallet | Market Average (crypto/CDF brokers) |
|---|---|---|
| Buy/sell fees | 0% by wallet; DEX or protocol fees apply (typically 0.1%–0.5% or flat DEX fee) | 0%–1.5% (plus spread) |
| Spread fees | Variable by asset/liquidity; not wallet-set | 0.1%–2% (fixed by broker) |
| Overnight fees | $0 (not applicable) | $1–$8/day (leverage trading) |
| Custody fees | $0 | $0–$5/month |
| Transfer fees | Network fee only (varies; $0.01–$30+) | $1–$20 (plus network) |
What are the fees on staking and lending?
For staking, Trustwallet users pay no wallet-imposed fee, but validator commissions are automatically taken by the blockchain protocol (usually disclosed in-app). Lending is not native to Trustwallet, and users would use external DeFi protocols, where fees vary.
| Fee Type | Conditions at Trustwallet | Market Average |
|---|---|---|
| Staking service fee | 0% (validator commissions only, 2%–10%) | 0%–25% plus validator/DeFi fees |
| Lending service fee | Not offered directly; only via external DeFi protocols | 1%–5% + protocol costs |
| Early withdrawal fee | $0 (depends on network/protocol, but not Trustwallet) | $0–$25 (protocol/exchange) |
| Network validator fee | 2%–10% of rewards (per network, visible on confirmation) | 5%–20% (DeFi/centralized lender) |
Crypto currencies available
Trustwallet stands out for its exceptional diversity of supported crypto assets. I am able to securely store, send, and receive tokens from dozens of major blockchain ecosystems—Ethereum, Binance Smart Chain, Polygon, Solana, and more—effectively covering thousands of tokens and coins. For me, this breadth is a major advantage, especially when managing a multi-chain portfolio or exploring emerging altcoins.
The platform makes it easy to hold popular stablecoins such as USDT, USDC, and DAI, which helps in managing volatility and transacting across DeFi protocols. Staking support is available for select assets like BNB, ATOM, and SOL directly within the wallet, allowing me to earn passive rewards without giving up custody—a feature I highly value for both flexibility and security.
On the downside, Trustwallet’s focus is on self-custody and direct blockchain access, so it does not offer traditional markets like crypto CFDs or other synthetic derivatives. NFT support is present for viewing, sending, and receiving NFTs on supported networks, but there is no integrated NFT marketplace for direct buying or selling from within the app. There is also no centralized lending or borrow feature; access to such DeFi services depends on connecting to external protocols via DApps.
Overall, Trustwallet is among the most versatile wallets for asset management and exposure to a broad range of blockchain projects, but those seeking advanced trading or derivative products will need to combine it with other platforms.
| Asset Class | Type | Number at Trustwallet | Market Average | Example Assets |
|---|---|---|---|---|
| Cryptocurrencies (spot) | Native/Coin/Token | 10,000+ | 100–500+ | ETH, BNB, SOL, MATIC, AVAX |
| Cryptocurrencies (CFD) | Derivative | Not offered | 10–50 | — |
| Stablecoins | Fiat-pegged | 20+ | 5–10 | USDT, USDC, DAI, TUSD |
| NFTs | Digital collectables | Yes (wallet only) | Yes (integrated) | Ethereum NFTs, BSC NFTs, Polygon NFTs |
| Other derivatives | Synthetic/Perpetuals | Not offered | 20–50 | — |
Staking, DeFi Staking, and Lending
Staking, DeFi staking, and lending services are increasingly important for crypto investors seeking passive income and efficient asset utilization.
Staking
Trustwallet supports native staking of several prominent proof-of-stake tokens directly within the wallet, making passive yield accessible for self-custody users. I find the staking process straightforward and user-friendly, with clear displays of projected yields and unbonding periods. However, rates can vary considerably depending on the specific blockchain, and the wallet does not always offer the absolute top rates found on advanced custodial platforms or direct DeFi protocols. Staking through Trustwallet maintains user control of private keys, but it is essential to monitor network conditions and validator performance, as rewards and risks are dependent on those factors.
| Crypto | Rate or Fee at Trustwallet | Market Average | Key Conditions |
|---|---|---|---|
| ETH | ~4.5% APY | 4%–5% | 7–14 day unbonding, min. 0.01 ETH |
| BNB | ~2.5% APY | 2%–4% | 7 day unbonding, validator choice |
| SOL | ~5.8% APY | 5%–6% | 2–3 day unbonding, min. 0.01 SOL |
| ADA | ~3.8% APY | 3%–5% | 15–20 day lockup |
Staking DeFi
Trustwallet itself does not provide native DeFi staking integrations. Users wishing to participate in DeFi staking must connect to decentralized protocols via DApp browsers, which introduces additional steps, greater risk, and a steeper learning curve. This absence means there is no one-click DeFi staking experience directly within the core app, and users are responsible for due diligence when using external DApps.
Lending
Trustwallet does not offer in-app lending or borrowing features. As a result, users who want to lend or borrow crypto must rely on external DeFi protocols or centralized platforms, typically through DApp connections. This limitation can be a significant drawback for users looking for a seamless, all-in-one decentralized finance solution within their wallet.
Other services
Additional services are essential for broadening the appeal of crypto platforms, giving users greater flexibility and deeper engagement beyond core investment functions.
| Service | Available at Trustwallet |
|---|---|
| Carte crypto | No |
| Crypto wallet | Yes |
| ETFs crypto | No |
| CFD crypto | No |
| Copy trading | No |
| API trading | No |
| NFT marketplace | Yes |
| Fiat on-ramp | Yes |
| Insurance on funds | No |
Crypto wallet
Trustwallet is first and foremost a multi-chain, self-custodial crypto wallet. I’ve found it excels in supporting thousands of tokens across multiple blockchains, including not just Ethereum and BNB Chain, but also Solana, Tezos, and more. With an intuitive mobile interface, Trustwallet makes it easy for users to store, transfer, and interact with a wide range of assets and dApps. Compared to other wallets, its breadth of supported chains stands out, but users are responsible for backing up and securing their recovery phrase.
NFT marketplace
Trustwallet natively supports NFTs on several networks, displaying collections right within the app. While it doesn’t host its own NFT marketplace, I appreciate that it seamlessly integrates with major platforms like OpenSea by direct browser access inside the wallet. This lets me buy, sell, and send NFTs while keeping full control over my private keys. Its NFT display is basic compared to desktop platforms, but the mobile convenience is a real advantage.
Fiat on-ramp
Trustwallet has integrated fiat on-ramp providers, enabling Canadians to purchase crypto directly via credit/debit cards or other payment methods. Using the in-app connection to services like MoonPay, you can buy major cryptocurrencies and have them deposited straight into your wallet. Fees and exchange rates depend on the third-party provider, so I always check costs before proceeding. Having this option directly in the app greatly lowers the entry barrier for new users transitioning from fiat to crypto.
Account Opening & Deposits
Account opening
Creating an account with Trustwallet starts by downloading the mobile app or browser extension and following the on-screen steps to set up a new wallet. Unlike centralized exchanges, Trustwallet does not require a registration form, mandatory personal data, or a standard KYC process for most features. Instead, users generate a private wallet, receive a unique recovery phrase, and are responsible for securing their credentials. For certain third-party integrations or services (such as fiat on-ramps or staking partners), platforms may prompt for identity verification, document uploads (like ID or proof of address), or regulatory questionnaires. Verification and withdrawal limits will depend on the selected service. Wallet setup is typically instant, but additional compliance reviews may introduce delays with specific partners.
Trustwallet Recovery Phrase Security
When setting up Trustwallet, securely back up your recovery phrase offline and never share it—this is the only way to restore access to your crypto in case of device loss or reset.
| Item | Details |
|---|---|
| Opening procedure | Download app/extension, set recovery phrase, optional integration/KYC for services |
| Validation time | Immediate for wallet creation; extra time if KYC required by a third-party partner |
| Accepted deposit methods | Cryptos via address; third-party: card, bank, stablecoins (where available) |
| Minimum required deposit | None for basic wallet; may vary for integrated services (Fiat-to-crypto) |
| Required documents | None for Trustwallet; required for fiat partners: ID, proof of address (if needed) |
| Practical tip | Always test with a small deposit first to ensure proper network and address selection |
Deposits and withdrawals on Trustwallet
Deposits on Trustwallet involve transferring cryptocurrency from an external wallet or exchange directly to your unique address for each supported blockchain. There is no in-app support for direct fiat deposits, but integrated third-party services may enable credit card payments or fiat on-ramps for buying crypto. Withdrawals mean sending crypto to another wallet or platform; Trustwallet manages only crypto assets, with processing times depending on the network used. Standard network fees apply, but Trustwallet does not charge extra fees for basic wallet use. Fiat-to-crypto conversion relies on linked third-party services, which may have their own processing times, fees, and KYC requirements.
Good to know
Always double-check the receiving address and selected network before confirming any transfer—errors can result in permanent loss of funds.
| Payment method | Accepted currencies | Minimum amount | Processing time | Possible fees |
|---|---|---|---|---|
| Credit card | CAD, USD, EUR (via partner) | Varies by provider | Minutes to 1 hour | Third-party provider fees |
| Bank transfer | CAD, USD (via partner) | Varies; often $25+ | 1–3 business days | Bank and partner fees |
| E-wallets | Not directly supported | N/A | N/A | N/A |
| Cryptos/stablecoins | BTC, ETH, USDT, others | Network minimum | 10 min to 1 hour (typ.) | Network fees only |
| Other local options | Possible via partners | Partner dependent | Varies | Partner and network fees |
Customer reviews
Trustwallet holds a Trustpilot rating of 4.1 out of 5, based on more than 18,900 user reviews.
Les utilisateurs mettent en avant plusieurs aspects positifs de la plateforme, notamment :
- Easy and fast wallet setup process
- Broad support for multiple blockchains and thousands of tokens
- Simple staking process for several coins
- User-friendly mobile interface
- Private key control and strong security options
- Convenient in-app crypto swaps
En revanche, plusieurs points négatifs sont régulièrement évoqués dans les avis :
- Occasional delays with transaction confirmations
- High network fees not clearly explained in-app
- Limited desktop support and features
- Challenges with recovering wallets or seed phrases
- Lack of integration with certain third-party DeFi services
Voici quelques exemples représentatifs d’avis publiés sur Trustpilot :
- *E.G. – 19/05/2024 : “Trustwallet is easy to use with a ton of supported coins, and swapping tokens in-app works smoothly for me.”*
- *A.D. – 27/04/2024 : “I lost access to my funds because I didn’t save my seed phrase. Recovery was impossible and there’s basically no direct support.”*
- *S.P. – 10/03/2024 : “I love the mobile interface and staking features, but the network fees sometimes catch me by surprise.”*
FAQ
Is Trustwallet regulated or certified in CA?
Trustwallet is a decentralized, non-custodial crypto wallet and is not regulated or certified by Canadian financial authorities. It operates as a crypto application, meaning traditional broker regulations do not apply. Users are responsible for their own security and compliance with local regulations.
What is the minimum deposit to start trading on Trustwallet?
There is no minimum deposit required by Trustwallet itself, as it does not hold user funds. To use the wallet, you simply transfer your chosen amount of cryptocurrency to your unique Trustwallet address. Minimum transaction sizes may vary depending on blockchain network rules, not Trustwallet.
Does Trustwallet offer welcome bonuses or rewards?
Trustwallet typically does not offer welcome bonuses or sign-up rewards, as its main focus is on secure, decentralized wallet management. Users may find certain crypto projects provide airdrops or rewards that can be managed with Trustwallet, but these are not distributed by the wallet provider itself.
How does staking or earn work on Trustwallet?
Staking on Trustwallet allows users to delegate supported proof-of-stake assets (such as BNB or Tron) directly from the wallet. The application provides easy access to staking, lets you choose validators, and tracks your staking rewards. Interest rates, lock-up periods, and available networks depend on the underlying blockchain.
How does Trustwallet earn money (trading fees, spreads, commissions)?
Trustwallet itself does not charge wallet custody fees. However, it may earn through small commissions on in-app swaps or DEX integrations, such as when a user exchanges crypto directly within the app. Additionally, standard blockchain network fees apply but go to miners or validators, not to Trustwallet.
Who is the team or company behind Trustwallet?
Trustwallet was founded by Viktor Radchenko in 2017. In July 2018, it was acquired by Binance, one of the world’s largest cryptocurrency exchanges. The development team remains distributed, with Binance providing support, security oversight, and ongoing development.
When was Trustwallet launched?
Trustwallet was officially launched in 2017 as a decentralized mobile wallet for Ethereum and ERC-20 tokens, later expanding support to other major blockchains and assets. Its open-source approach and Binance acquisition in 2018 helped boost its adoption globally.
Does Trustwallet provide insurance or proof-of-reserve for customer funds?
Trustwallet does not provide insurance or proof-of-reserve, as users hold and control their private keys directly on their devices. There is no third-party custody, so any loss of private keys or seed phrases results in a permanent loss of access. It is essential for users to back up their credentials securely.
How can I contact Trustwallet’s customer service?
Trustwallet offers support primarily through its official website, help center, and community forums. There is no direct phone support; users can access online guides, FAQs, and submit tickets for technical help. Response times can vary, so immediate support may not always be available.
Does Trustwallet offer a referral or cashback program?
As of now, Trustwallet does not have an official referral or cashback program associated directly with its wallet app. Occasionally, special campaigns may be run by partners or third-party dApps, but these are separate from the core wallet service provided by Trustwallet.
Is Trustwallet regulated or certified in CA?
Trustwallet is a decentralized, non-custodial crypto wallet and is not regulated or certified by Canadian financial authorities. It operates as a crypto application, meaning traditional broker regulations do not apply. Users are responsible for their own security and compliance with local regulations.
What is the minimum deposit to start trading on Trustwallet?
There is no minimum deposit required by Trustwallet itself, as it does not hold user funds. To use the wallet, you simply transfer your chosen amount of cryptocurrency to your unique Trustwallet address. Minimum transaction sizes may vary depending on blockchain network rules, not Trustwallet.
Does Trustwallet offer welcome bonuses or rewards?
Trustwallet typically does not offer welcome bonuses or sign-up rewards, as its main focus is on secure, decentralized wallet management. Users may find certain crypto projects provide airdrops or rewards that can be managed with Trustwallet, but these are not distributed by the wallet provider itself.
How does staking or earn work on Trustwallet?
Staking on Trustwallet allows users to delegate supported proof-of-stake assets (such as BNB or Tron) directly from the wallet. The application provides easy access to staking, lets you choose validators, and tracks your staking rewards. Interest rates, lock-up periods, and available networks depend on the underlying blockchain.
How does Trustwallet earn money (trading fees, spreads, commissions)?
Trustwallet itself does not charge wallet custody fees. However, it may earn through small commissions on in-app swaps or DEX integrations, such as when a user exchanges crypto directly within the app. Additionally, standard blockchain network fees apply but go to miners or validators, not to Trustwallet.
Who is the team or company behind Trustwallet?
Trustwallet was founded by Viktor Radchenko in 2017. In July 2018, it was acquired by Binance, one of the world’s largest cryptocurrency exchanges. The development team remains distributed, with Binance providing support, security oversight, and ongoing development.
When was Trustwallet launched?
Trustwallet was officially launched in 2017 as a decentralized mobile wallet for Ethereum and ERC-20 tokens, later expanding support to other major blockchains and assets. Its open-source approach and Binance acquisition in 2018 helped boost its adoption globally.
Does Trustwallet provide insurance or proof-of-reserve for customer funds?
Trustwallet does not provide insurance or proof-of-reserve, as users hold and control their private keys directly on their devices. There is no third-party custody, so any loss of private keys or seed phrases results in a permanent loss of access. It is essential for users to back up their credentials securely.
How can I contact Trustwallet’s customer service?
Trustwallet offers support primarily through its official website, help center, and community forums. There is no direct phone support; users can access online guides, FAQs, and submit tickets for technical help. Response times can vary, so immediate support may not always be available.
Does Trustwallet offer a referral or cashback program?
As of now, Trustwallet does not have an official referral or cashback program associated directly with its wallet app. Occasionally, special campaigns may be run by partners or third-party dApps, but these are separate from the core wallet service provided by Trustwallet.
