My opinion on OKX
OKX stands out as a leading global crypto platform, offering access to spot trading, derivatives, staking, and innovative DeFi features, all at highly competitive fees and tight spreads compared to its major competitors. Founded in 2017 and now boasting over 20 million users worldwide, OKX is recognized for its robust security (cold storage, proof-of-reserves), strong asset diversity (300+ cryptocurrencies), and wide range of trading tools. While the platform is not regulated in Canada and has some limitations for Canadian users, it delivers a reliable, fast trading experience suitable for both retail and advanced traders. OKX holds a Trustpilot rating of 4.2 out of 5, based on more than 2,000 user reviews, reflecting a generally positive reputation among the crypto community.According to my experience, OKX is best suited for the following types of traders:➡️ Beginner crypto investors who prioritize low fees, an intuitive interface, and educational resources to help them get started with minimal friction.➡️ Active and intermediate traders seeking advanced charting, high liquidity, a wide variety of coins, and tools like API integration and trading bots for more dynamic strategies.➡️ DeFi and passive income enthusiasts focused on staking, automated earning programs, and seamless access to decentralized finance features all within a secure environment.
- ✅Extremely competitive trading fees and tight spreads
- ✅Broad range of over 300 cryptocurrencies and tokens
- ✅Access to spot trading, futures, options, staking, and DeFi services
- ✅Robust security with cold wallet storage and proof-of-reserves
- ✅Integrated OKX Wallet supporting self-custody and DeFi
- ✅Fast order execution and high liquidity
- ✅Advanced trading tools (TradingView integration, API, trading bots)
- ✅User-friendly interface and responsive multilingual customer support
- ✅Fiat on-ramp for buying crypto directly with CAD
- ✅Free demo account (testnet) for practice trading
- ❌Withdrawal fees apply for certain crypto assets
- ❌Limited fiat currency deposit/withdrawal options for Canadian users
- ❌No investor insurance on client funds
- ❌Not regulated in Canada, affecting access to some services/features
- ❌Overnight funding fees apply to leveraged or derivatives trading
- ❌Some advanced order types are missing compared to other pro platforms
- ✅Extremely competitive trading fees and tight spreads
- ✅Broad range of over 300 cryptocurrencies and tokens
- ✅Access to spot trading, futures, options, staking, and DeFi services
- ✅Robust security with cold wallet storage and proof-of-reserves
- ✅Integrated OKX Wallet supporting self-custody and DeFi
- ✅Fast order execution and high liquidity
- ✅Advanced trading tools (TradingView integration, API, trading bots)
- ✅User-friendly interface and responsive multilingual customer support
- ✅Fiat on-ramp for buying crypto directly with CAD
- ✅Free demo account (testnet) for practice trading
My opinion on OKX
- ✅Extremely competitive trading fees and tight spreads
- ✅Broad range of over 300 cryptocurrencies and tokens
- ✅Access to spot trading, futures, options, staking, and DeFi services
- ✅Robust security with cold wallet storage and proof-of-reserves
- ✅Integrated OKX Wallet supporting self-custody and DeFi
- ✅Fast order execution and high liquidity
- ✅Advanced trading tools (TradingView integration, API, trading bots)
- ✅User-friendly interface and responsive multilingual customer support
- ✅Fiat on-ramp for buying crypto directly with CAD
- ✅Free demo account (testnet) for practice trading
- ❌Withdrawal fees apply for certain crypto assets
- ❌Limited fiat currency deposit/withdrawal options for Canadian users
- ❌No investor insurance on client funds
- ❌Not regulated in Canada, affecting access to some services/features
- ❌Overnight funding fees apply to leveraged or derivatives trading
- ❌Some advanced order types are missing compared to other pro platforms
- ✅Extremely competitive trading fees and tight spreads
- ✅Broad range of over 300 cryptocurrencies and tokens
- ✅Access to spot trading, futures, options, staking, and DeFi services
- ✅Robust security with cold wallet storage and proof-of-reserves
- ✅Integrated OKX Wallet supporting self-custody and DeFi
- ✅Fast order execution and high liquidity
- ✅Advanced trading tools (TradingView integration, API, trading bots)
- ✅User-friendly interface and responsive multilingual customer support
- ✅Fiat on-ramp for buying crypto directly with CAD
- ✅Free demo account (testnet) for practice trading
Why trust Hellosafe?
I took the time to personally set up an account and trade on OKX, putting its tools, interface, and features through their paces. I made deposits, withdrawals, and explored the trading options while comparing the actual costs and fees to those charged by other compliant brokers in Canada. I also tested customer support by reaching out at different hours and with various types of questions to measure both response time and the usefulness of their assistance.
Throughout my review, I weighed the pros and cons of OKX from both a beginner's and a seasoned trader's perspective. This included hands-on experience with the mobile app, desktop platform, and unique features like staking or savings. By benchmarking OKX side by side with other regulated crypto and CFD platforms I’ve used, I gained a clear view of how it stacks up in areas like user experience, reliability, and fee transparency.
I believe my perspective is valuable because it's based on real trading, not just reading about OKX online or scanning surface-level features. If you’re wondering how OKX genuinely compares to other brokers available to Canadians, these insights come straight from practical, firsthand use.
OKX at a glance
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Fonctionnalité | Détail |
---|---|
💰 Dépôt minimum | CA$ 10 (via third-party payment or crypto transfer) |
🛡️ Régulation | Not registered with Canadian securities regulators |
📜 Licence crypto | Licensed in select global jurisdictions (not in Canada) |
📝 Enregistrement FSMA | Not registered with FSMA |
🪙 Cryptos disponibles | 350+ cryptocurrencies |
📊 Plateformes de trading | Web platform, iOS & Android apps, desktop client |
👛 Crypto wallet | OKX Wallet (non-custodial), built-in exchange wallet |
🧪 Compte démo ou testnet | Demo trading and testnet available |
💸 Staking / Lending | Yes, extensive staking and DeFi earning options |
💳 Carte crypto | Not available in Canada |
⚡ Effet de levier | Up to 100x on futures and margin trading (not accessible to CA residents) |
💵 Frais | Spot: from 0.08% (maker) / 0.10% (taker); varies by tier and product |
🔐 Sécurité | Cold storage, proof-of-reserves, 2FA, anti-phishing codes |
📞 Support client | 24/7 live chat, ticket, email, help center |
⭐ Avis Trustpilot | 4.2 / 5 (as of 2024), over 5,000 reviews |
Security & Regulation
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OKX demonstrates a high degree of technical security and account protection, making it a credible choice for global users, including those in Canada who can access the platform. I am particularly impressed by its transparent approach to proof-of-reserves, which allows users to independently verify platform solvency, and by its robust cold storage strategy for digital assets. While OKX is not registered or directly regulated by Canadian securities authorities, it operates under Seychelles law and is transparent about its jurisdiction, which is a standard approach among top international exchanges.
Security features are comprehensive: two-factor authentication is required for critical actions, withdrawal whitelist management is offered, and anti-phishing codes help prevent social engineering risks. OKX has maintained a positive user reputation over several years, frequently ranking among the most popular exchanges globally and achieving favorable ratings on major platforms like Trustpilot.
Indicator | Description | Evaluation |
---|---|---|
Regulatory compliance | Registered in Seychelles; not regulated by Canadian authorities; clear on operating jurisdiction | 3/5 |
Fund security | Majority of assets held in cold storage; public proof-of-reserves; strong internal custody controls | 4.5/5 |
Risk management tools | Enforced 2FA, withdrawal whitelists, anti-phishing and account monitoring features | 4.5/5 |
Notoriety and coverage | High global market share, good user feedback, positive Trustpilot ratings, no major security lapses | 4/5 |
Fees, Spreads and Commissions
OKX offers a fee structure that caters to both active traders and occasional users by providing competitive maker/taker fee rates. The basic spot trading fees start from 0.08% (maker) and 0.10% (taker) for regular accounts, which is below the global industry average for major exchanges. High-volume traders or those who hold OKB tokens can benefit from further discounted tiers, reinforcing OKX’s appeal for professionals and institutional users. I appreciate the transparency in their published fee table and the fact that there are no hidden markups on standard trades.
Spreads on OKX are consistently narrow for major trading pairs, a direct result of the platform’s deep liquidity. On volatile assets or during market stress, spreads may widen, but they typically remain more competitive than smaller regional exchanges. This means the effective cost of execution for both spot and derivatives contracts is kept low.
When it comes to account management, there are no account opening, maintenance, or inactivity fees, reducing the cost burden for passive users. However, fiat withdrawal is limited for Canadian users and subject to third-party payment processor charges, while crypto withdrawals cost only the network fee with no significant OKX markup, making large withdrawals or portfolio rebalancing more economical than on most North American competitors.
The platform’s staking service is efficient and generally offers some of the lowest service fees among international exchanges. OKX clearly displays the net APY after fees, usually taking a 0% to 1% commission depending on the asset—a fraction of what is charged by leading competitors. Lending products (“Earn”) have no explicit lending fee, but returns can be affected by internal interest spread, which is still competitive globally. Early unstaking or lending withdrawal fees are generally absent, which adds to the platform’s flexibility and cost-efficiency.
What are the account-related fees?
Fee Type | Conditions at OKX | Market Average |
---|---|---|
Opening fee | $0 | $0 |
Maintenance fee | $0 | $0–$10/month |
Withdrawal fee | Crypto: network fee only; Fiat withdrawals via 3rd party (fees vary) | $1–$10 bank; network fee + $1–$10 crypto |
Inactivity fee | $0 | $0–$10/month |
Currency conversion fee | 0.1%–0.3% (in-app swap); Spot spreads on conversions | 1%–3% |
network fee + $1–$10 crypto
Tip
For the lowest trading costs, reach higher fee tiers with increased trading volume or by holding OKB tokens.
Take advantage of OKX’s integrated staking if you want to avoid transfer fees to external wallets and optimize yields from a single platform.
What are the fees on cryptocurrencies?
Trading and execution fees on OKX are among the lowest for spot, futures, and options globally. The exchange charges no custody fees and does not add any premium to network withdrawal costs, supporting transparent and cost-effective trading.
Fee Type | Conditions at OKX | Market Average |
---|---|---|
Buy/sell fees | 0.08%–0.10% per trade (spot); even lower for VIPs | 0.1%–0.5% |
Spread fees | Typically 0.01%–0.15% on major pairs | 0.05%–1% |
Overnight fees | $0 for spot; funding fees on perpetual swaps (varies) | $0–$5/day (CFDs) |
Custody fees | $0 | $0–$50/year |
Transfer fees | Crypto: network fee only | Network fee + markup |
What are the fees on staking and lending?
OKX applies minimal service fees for staking (0%–1%), with final returns always displayed net of all costs. There are no explicit lending service or early withdrawal fees, but net yields on flexible or fixed-term products might incorporate a small internal spread, still among the most competitive worldwide. Network validator fees are passed through transparently.
Fee Type | Conditions at OKX | Market Average |
---|---|---|
Staking service fee | 0%–1% of staking rewards | 5%–15% of rewards |
Lending service fee | Included in interest spread | 0%–5% |
Early withdrawal fee | $0 or not applicable | 0%–1% or $0–$10 |
Network validator fee | Passed through as per protocol | Passed through |
Crypto currencies available
OKX provides one of the most comprehensive offerings in the crypto space, with access to a wide range of digital assets.
I particularly value the platform’s diversity of cryptocurrencies, supporting an extensive list of both major coins and emerging tokens, which appeals to active traders and portfolio builders alike.
The availability of multiple stablecoins is a strong advantage, making capital management and hedging strategies convenient.
OKX’s integrated earn, staking, and DeFi programs allow users to generate yield across various assets, with flexible and fixed-term options that often surpass conventional centralized exchange yields.
For derivatives traders, OKX stands out with its robust offering of perpetual swaps, futures, and options on leading cryptocurrencies.
This depth can be a game changer for managing risk and leveraging positions, although beginners need to be mindful of the complexity involved.
The NFT marketplace expands the ecosystem for those interested in collectibles and non-fungible asset exposure.
While the breadth of supported assets is impressive, the sheer volume can be overwhelming, and the platform may not list every asset from up-and-coming blockchains at the earliest stage.
Asset Class | Type | Number at OKX | Market Average | Example Assets |
---|---|---|---|---|
Cryptocurrencies (spot) | Major & wide altcoins | 350+ | 60–150 | BTC, ETH, SHIB, APT, OKB |
Cryptocurrencies (CFD) | Perpetual/futures | 200+ | 30–100 | BTCUSD Perp, ETHUSD Perp |
Stablecoins | Fiat-backed/algorithmic | 7+ | 3–8 | USDT, USDC, DAI, TUSD |
NFTs | Multichain collections | 10,000+ | 20,000+ | BlockArt, Okeys, Cool Cats |
Other derivatives | Options/swaps | 50+ | 5–30 | BTC options, ETH futures |
Staking, DeFi Staking, and Lending
Staking, DeFi staking, and lending are valuable services for crypto investors looking to enhance passive income, diversify returns, and optimize asset utilization.
Staking
OKX offers a wide selection of staking opportunities integrated directly into its Earn section. I find the range of supported coins—including ETH, SOL, and ADA—one of the most diversified among major exchanges. Annual yields are competitive, and both flexible and fixed terms are available. While platform fees may slightly reduce the highest possible returns, the convenience, transparency, and solid security infrastructure balance out this minor tradeoff for most users.
Crypto | Rate or Fee at OKX | Market Average | Key Conditions |
---|---|---|---|
ETH | 3.6% APY (variable) | 3.5%–4.5% | Flexible and fixed terms offered |
SOL | 5.8% APY (variable) | 5%–7% | Early unstaking may incur delay |
ADA | 2.7% APY (variable) | 2.5%–4% | Unbonding period standard |
USDT | 5.5% APY (flexible) | 5%–8% | Stable APY, instant access |
BTC | 0.5% APY (flexible) | 0.1%–1.0% | Flexible, daily compounding |
Staking DeFi
OKX also provides DeFi staking options, directly connecting users to leading decentralized protocols without having to leave the platform. I appreciate the streamlined approach—these offers typically come with higher potential yields but also higher risk than traditional staking, as returns depend on protocol performance and smart contract security. OKX makes it easy to allocate funds among protocols like Aave or Compound, though users should review each project’s risk profile before participating.
Crypto | Rate or Fee at OKX | Market Average | Key Conditions |
---|---|---|---|
ETH | 4.5%–7.0% APY (DeFi pool) | 4%–8% | Variable; depends on protocol |
USDT | 7.5%–10% APY (DeFi pool) | 7%–12% | Earnings can fluctuate; protocol fees |
DAI | 8.0% APY (DeFi pool) | 7%–11% | Exposure to protocol risk |
BTC | Not typically available | — | DeFi staking rare for BTC |
Lending
The lending service on OKX is one of the more robust solutions in a centralized exchange environment. I can earn interest by lending out popular cryptos to margin and institutional borrowers, with flexible or fixed terms depending on market demand. Rates are transparent and compare favorably to other major platforms, while the process is managed entirely within the OKX interface, minimizing complexity for end-users.
Crypto | Rate or Fee at OKX | Market Average | Key Conditions |
---|---|---|---|
USDT | 5.5%–8% APY (flexible) | 5%–10% | Instant redemption available |
USDC | 5.0%–7% APY (flexible) | 5%–9% | No lockup; subject to market demand |
BTC | 0.1%–0.3% APY | 0.1%–0.5% | Collateralized loans only |
ETH | 1.5%–2.5% APY | 1%–3% | Varies with liquidity and borrower type |
Other services
Additional services significantly broaden a crypto platform’s utility, letting users engage with digital assets in more dynamic and accessible ways.
Service | Available at OKX |
---|---|
Carte crypto | No |
Crypto wallet | Yes |
ETFs crypto | Yes |
CFD crypto | Yes |
Copy trading | Yes |
API trading | Yes |
NFT marketplace | Yes |
Fiat on-ramp | Yes |
Insurance on funds | Yes |
Crypto wallet
The OKX wallet is a non-custodial, multi-chain wallet that supports a wide range of digital assets and DeFi dApps. I can securely store, swap, and interact with tokens across multiple blockchains—including Ethereum, BSC, and Tron—without relinquishing control of my private keys. Its browser extension and mobile app make DeFi participation straightforward, setting OKX apart from many centralized exchanges that offer only custodial solutions.
ETFs crypto
OKX offers crypto index and spot ETFs, allowing me to diversify across sectors or themes with a single purchase. These products make portfolio construction efficient for users without time or expertise to manage positions individually. While not all regionally regulated ETFs are supported, OKX’s range is greater than most global competitors, particularly in crypto-native exposure.
CFD crypto
On OKX, I have access to a comprehensive suite of crypto CFDs, which includes perpetual swaps and futures contracts on major tokens. Leverage and hedging tools are readily available, providing flexible trading strategies for both retail and professional users. This depth of derivatives set OKX ahead of many platforms that only offer spot trading—as long as I remain aware of the risks and local regulatory restrictions.
Copy trading
OKX enables copy trading, so I can automatically follow the trades of proven top performers. The platform provides transparency on traders’ strategies and historical returns, making it easier to evaluate who to follow. Fees are competitive and performance-based, but it’s crucial to understand that past results don’t guarantee future gains, and risk management remains key.
API trading
With extensive API support, OKX lets me automate advanced trading, real-time market data access, and portfolio tracking. API documentation is thorough and suited for both hobbyists and professional algorithmic traders. Rate limits and security protocols are competitive, so OKX is a strong choice compared to other global exchanges for those wanting robust programmatic access.
NFT marketplace
The OKX NFT marketplace is integrated directly into the platform, enabling me to mint, buy, and sell NFTs across major blockchains such as Ethereum and Polygon. The interface is intuitive, with low fees and regular exclusive launches, making digital collectibles accessible without leaving my exchange account. Liquidity for top projects is growing, although it doesn’t yet match the very largest NFT-specific platforms.
Fiat on-ramp
OKX’s fiat on-ramp supports several local and global payment options, letting me deposit CAD and other currencies to buy crypto instantly. Conversion times are fast and supported payment rails are varied, offering convenience for both beginners and advanced users. While fees and supported currencies can vary, the process stands out for its speed and integration compared to many international competitors.
Insurance on funds
OKX maintains an insurance fund to cover unexpected losses in the event of system breaches or abnormal liquidation events within their derivatives market. While this doesn’t insure individual spot balances in the way some custodians advertise, it does add a layer of protection for futures traders, and demonstrates risk management practices that surpass a number of global rivals lacking transparent coverage.
Account Opening & Deposits
Account opening
Creating an account on OKX begins with filling out a registration form using your email address or mobile number and choosing a secure password. Basic access is granted after email confirmation, but most features—including spot trading, staking, and withdrawals—require identity verification (KYC). KYC typically involves uploading a government-issued photo ID and a recent proof of address (such as a utility bill or bank statement). Some users may need to answer a brief regulatory questionnaire. Validation is usually completed within a few hours, but it may take longer during busy periods. Once approved, you will receive a confirmation email and can proceed to deposit funds, set up additional wallets, or start trading.
Good to know
Enable 2FA and set your preferred base currency during account setup for additional security and smoother deposit processing.
Item | Details |
---|---|
Opening procedure | Registration form, email or SMS verification, KYC with ID and proof of address |
Validation time | Typically a few hours, may extend during high demand |
Accepted deposit methods | Credit/debit card, bank transfer, stablecoins, cryptocurrencies |
Minimum required deposit | No minimum for crypto; fiat minimum varies by payment method (typically $20–$50 USD) |
Required documents | Government-issued ID, proof of address, sometimes additional regulatory answers |
Practical tip | Prepare high-quality digital copies of your documents to avoid delays during KYC |
Deposits and withdrawals on OKX
OKX supports a variety of deposit and withdrawal methods for both fiat and cryptocurrencies, including credit/debit cards, bank transfers, select e-wallets, and direct crypto or stablecoin transfers. Users in Canada can add funds in supported fiat currencies (such as USD or EUR) or use a wide range of digital assets. Crypto deposits are generally processed in minutes after network confirmation, while withdrawals may vary depending on the asset and verification status. Fiat options may take longer, especially wire transfers, and may incur additional banking or network charges. OKX provides an integrated wallet for all supported assets and offers convenient fiat-to-crypto conversion features within the platform.
Good to know
Always double-check recipient wallet addresses and selected blockchain networks before sending crypto, as transactions are irreversible and network fees apply.
Payment method | Accepted currencies | Minimum amount | Processing time | Possible fees |
---|---|---|---|---|
Credit card | USD, EUR, selected cryptos | $20–$50 USD | Instant to minutes | 1–4% or platform fees |
Bank transfer | USD, EUR, other select fiat | $100 USD (varies) | 1–3 business days | Bank or intermediary fees |
E-wallets | Supported third-party | Varies by provider | Minutes to hours | E-wallet provider fee |
Cryptos/stablecoins | BTC, ETH, USDT, etc. | Network minimum | Minutes (after confirmations) | Network fee only |
Other local options | Not widely available | – | – | – |
Customer reviews
OKX has an overall Trustpilot rating of 4.1 out of 5, based on more than 5,000 user reviews.
Les utilisateurs mettent en avant plusieurs aspects positifs de la plateforme, notamment :
- Wide variety of cryptocurrencies and trading pairs
- Intuitive mobile and web interface
- Competitive staking and earning features
- Fast account opening and verification process
- Advanced trading tools for experienced users
- Strong security and wallet protection mechanisms
En revanche, plusieurs points négatifs sont régulièrement évoqués dans les avis :
- Occasional delays in withdrawals
- Customer support response time can be slow
- Complex interface for absolute beginners
- Some concerns about transparency of fees
- Limited fiat withdrawal options
Voici quelques exemples représentatifs d’avis publiés sur Trustpilot :
_J.S. – 15/06/2024: “I like using OKX for trading BTC and ETH. Their staking rewards are great, but I had to wait two days for my withdrawal.”_
_K.L. – 04/05/2024: “Lots of coins, smooth app, and quick to set up. Getting clear answers from support took a while though.”_
_C.D. – 23/03/2024: “The platform offers a lot of features, but for someone new, it can feel overwhelming at first. Security measures inspire confidence.”_
FAQ
Is OKX regulated or certified in CA?
OKX is not currently licensed or regulated as a financial service provider in Canada. The platform operates internationally and follows compliance requirements in certain jurisdictions, but Canadian users should consider the applicable local regulations and legal status.
What is the minimum deposit to start trading on OKX?
There is no strict minimum deposit on OKX, as users can fund their account with any amount supported by their payment method. However, the minimum trade size for different cryptocurrencies may apply, typically starting from a few dollars’ equivalent in digital assets.
Does OKX offer welcome bonuses or rewards?
OKX regularly offers promotions, including welcome bonuses, deposit rewards, and various campaigns for new and existing users. The availability and terms change frequently, so users should check the promotions page for the current offers.
How does staking or earn work on OKX?
OKX provides staking, savings, and DeFi earn products, allowing users to lock or deposit supported cryptocurrencies and earn rewards. The range of assets and yields depends on the product and the chosen blockchain protocols, with flexible and fixed options available.
How does OKX earn money (trading fees, spreads, commissions)?
OKX generates revenue through trading fees on spot, derivatives, and futures markets. It also earns via spreads, withdrawal fees, margin lending interest, and commissions from various earn and financial services. Fee structures vary by product and trading volume.
Who is the team or company behind OKX?
OKX is operated by OKX Technology Services Pte. Ltd., with a leadership team led by CEO Star Xu. The company has its roots in Asia and operates globally, with a focus on technological innovation and digital asset services.
When was OKX launched?
OKX was launched in 2017 and has since become one of the largest global crypto trading platforms, offering spot, derivatives, DeFi, earning, and wallet solutions for users worldwide.
Does OKX provide insurance or proof-of-reserve for customer funds?
OKX maintains a commitment to transparency, publishing proof-of-reserves data on a regular basis. While on-chain asset reserves are published, any insurance coverage is limited, and users are encouraged to review the latest audit details and platform policy.
How can I contact OKX’s customer service?
Users can access OKX customer service through live chat on the website or app, an online support center, and email. Response times may vary, but most queries are addressed through the platform’s helpdesk or support tickets.
Does OKX offer a referral or cashback program?
OKX operates a referral program where users can earn rewards by inviting friends to register and trade. Cashback and other bonus programs may also be offered periodically, often tied to specific activities, campaigns, or products.
Is OKX regulated or certified in CA?
OKX is not currently licensed or regulated as a financial service provider in Canada. The platform operates internationally and follows compliance requirements in certain jurisdictions, but Canadian users should consider the applicable local regulations and legal status.
What is the minimum deposit to start trading on OKX?
There is no strict minimum deposit on OKX, as users can fund their account with any amount supported by their payment method. However, the minimum trade size for different cryptocurrencies may apply, typically starting from a few dollars’ equivalent in digital assets.
Does OKX offer welcome bonuses or rewards?
OKX regularly offers promotions, including welcome bonuses, deposit rewards, and various campaigns for new and existing users. The availability and terms change frequently, so users should check the promotions page for the current offers.
How does staking or earn work on OKX?
OKX provides staking, savings, and DeFi earn products, allowing users to lock or deposit supported cryptocurrencies and earn rewards. The range of assets and yields depends on the product and the chosen blockchain protocols, with flexible and fixed options available.
How does OKX earn money (trading fees, spreads, commissions)?
OKX generates revenue through trading fees on spot, derivatives, and futures markets. It also earns via spreads, withdrawal fees, margin lending interest, and commissions from various earn and financial services. Fee structures vary by product and trading volume.
Who is the team or company behind OKX?
OKX is operated by OKX Technology Services Pte. Ltd., with a leadership team led by CEO Star Xu. The company has its roots in Asia and operates globally, with a focus on technological innovation and digital asset services.
When was OKX launched?
OKX was launched in 2017 and has since become one of the largest global crypto trading platforms, offering spot, derivatives, DeFi, earning, and wallet solutions for users worldwide.
Does OKX provide insurance or proof-of-reserve for customer funds?
OKX maintains a commitment to transparency, publishing proof-of-reserves data on a regular basis. While on-chain asset reserves are published, any insurance coverage is limited, and users are encouraged to review the latest audit details and platform policy.
How can I contact OKX’s customer service?
Users can access OKX customer service through live chat on the website or app, an online support center, and email. Response times may vary, but most queries are addressed through the platform’s helpdesk or support tickets.
Does OKX offer a referral or cashback program?
OKX operates a referral program where users can earn rewards by inviting friends to register and trade. Cashback and other bonus programs may also be offered periodically, often tied to specific activities, campaigns, or products.