My opinion on Swissborg
Swissborg is a Europe-based crypto wealth management platform founded in 2017, now serving over 650,000 verified users. The platform stands out for its user-friendly mobile interface, automated wealth management features, and a secure custodial structure. Swissborg scores well on its overall pricing strategy: while not the lowest-cost exchange, its transparent, volume-based fee model and dynamic Smart Engine offer competitive spreads compared to many retail-focused rivals. Its crypto asset offering is relatively modest versus global giants, but it covers the most in-demand coins and offers in-app staking and yield-generation programs. Swissborg is regulated in several European jurisdictions and is committed to user security via institutional-grade custody partners and robust internal controls. According to Trustpilot, Swissborg has a solid reputation, earning a 4.2 rating based on over 6,900 reviews. Overall, Swissborg provides a streamlined, secure, and transparent solution for Canadians looking to grow their crypto holdings, with strengths in yield-generating services and automation, though it may fall short for advanced or institutional traders seeking deeper liquidity or complex tools. In summary, Swissborg positions itself as a strong competitor for hands-off investors focused on security and simplicity, with an accessible fee structure, but its limited asset range and feature set may not satisfy the most active or demanding crypto traders. Based on my experience, Swissborg is best suited for the following trader profiles:
➡️ The long-term investor focused on automated wealth growth and yield generation: this profile values a hands-off approach to growing crypto assets through staking, yield programs, and automation. Swissborg is well-suited to these users with its Smart Yield features, in-app staking, and dynamic Smart Engine offering competitive spreads.
➡️ The security-conscious Canadian user prioritizing custodial safety and regulatory oversight: this type of user prefers platforms with strong security measures, institutional-grade custody, and regulatory compliance. Swissborg appeals to this profile thanks to its partnerships with top-tier custodians, internal controls, and European regulatory alignment.
➡️ The beginner or casual investor seeking simplicity and transparency: this profile wants an easy-to-use app, clear pricing, and straightforward tools for buying and holding major cryptos. Swissborg fits these needs with its user-friendly mobile app, volume-based fee model, and focus on core crypto assets rather than complex trading tools.
- ✅Highly intuitive and user-friendly mobile app, ideal for beginners and casual investors
- ✅Transparent, volume-based fee structure with competitive spreads across major assets
- ✅Integrated Smart Yield program enabling in-app access to automated yield strategies and staking
- ✅Strong security model using reputable third-party custodians and robust internal controls
- ✅Regulated in several European jurisdictions and committed to compliance
- ✅Clear in-app portfolio analytics and progress tracking for performance monitoring
- ✅Active and responsive multilingual customer support
- ✅Low minimums to start investing, making crypto accessible to a broad audience
- ✅Good Trustpilot rating (4.2 with over 6,900 reviews), reflecting user trust and platform reliability
- ❌Relatively limited selection of supported crypto assets compared to major international exchanges
- ❌Withdrawal fees can apply for some assets and larger amounts
- ❌No support for advanced trading tools (such as order books, margin, or APIs) found on pro trading platforms
- ❌No direct fiat withdrawals to Canadian bank accounts (crypto withdrawal or conversion only)
- ❌Limited fiat on-ramp options for Canadians, primarily through bank cards or SEPA
- ❌No formal proof-of-reserves attestation available
- ❌No native DeFi integrations or access to decentralized protocols within the app
- ❌No insurance on digital assets held with custodians
- ❌Inactivity and premium membership fees apply in certain cases
Score- ✅Highly intuitive and user-friendly mobile app, ideal for beginners and casual investors
- ✅Transparent, volume-based fee structure with competitive spreads across major assets
- ✅Integrated Smart Yield program enabling in-app access to automated yield strategies and staking
- ✅Strong security model using reputable third-party custodians and robust internal controls
- ✅Regulated in several European jurisdictions and committed to compliance
- ✅Clear in-app portfolio analytics and progress tracking for performance monitoring
- ✅Active and responsive multilingual customer support
- ✅Low minimums to start investing, making crypto accessible to a broad audience
- ✅Good Trustpilot rating (4.2 with over 6,900 reviews), reflecting user trust and platform reliability
My opinion on Swissborg
- ✅Highly intuitive and user-friendly mobile app, ideal for beginners and casual investors
- ✅Transparent, volume-based fee structure with competitive spreads across major assets
- ✅Integrated Smart Yield program enabling in-app access to automated yield strategies and staking
- ✅Strong security model using reputable third-party custodians and robust internal controls
- ✅Regulated in several European jurisdictions and committed to compliance
- ✅Clear in-app portfolio analytics and progress tracking for performance monitoring
- ✅Active and responsive multilingual customer support
- ✅Low minimums to start investing, making crypto accessible to a broad audience
- ✅Good Trustpilot rating (4.2 with over 6,900 reviews), reflecting user trust and platform reliability
- ❌Relatively limited selection of supported crypto assets compared to major international exchanges
- ❌Withdrawal fees can apply for some assets and larger amounts
- ❌No support for advanced trading tools (such as order books, margin, or APIs) found on pro trading platforms
- ❌No direct fiat withdrawals to Canadian bank accounts (crypto withdrawal or conversion only)
- ❌Limited fiat on-ramp options for Canadians, primarily through bank cards or SEPA
- ❌No formal proof-of-reserves attestation available
- ❌No native DeFi integrations or access to decentralized protocols within the app
- ❌No insurance on digital assets held with custodians
- ❌Inactivity and premium membership fees apply in certain cases
Score- ✅Highly intuitive and user-friendly mobile app, ideal for beginners and casual investors
- ✅Transparent, volume-based fee structure with competitive spreads across major assets
- ✅Integrated Smart Yield program enabling in-app access to automated yield strategies and staking
- ✅Strong security model using reputable third-party custodians and robust internal controls
- ✅Regulated in several European jurisdictions and committed to compliance
- ✅Clear in-app portfolio analytics and progress tracking for performance monitoring
- ✅Active and responsive multilingual customer support
- ✅Low minimums to start investing, making crypto accessible to a broad audience
- ✅Good Trustpilot rating (4.2 with over 6,900 reviews), reflecting user trust and platform reliability
Why trust Hellosafe?
I spent several days personally testing Swissborg to understand its real strengths and weaknesses. This involved using its trading and investing tools, reviewing the platform’s layout, checking its fees, and interacting with customer support. I wanted to see firsthand how Swissborg performs not just on paper, but in real use compared to other regulated crypto and CFD brokers in Canada.
To help other traders, I focused on the key questions—Is Swissborg reliable? What are the actual pros and cons? Is it a good choice for beginners, or more suited to experienced users? My review is based on genuine usage and objective comparison, so you can get a clear picture before making your own decision.
Swissborg at a glance
| Fonctionnalité | Détail |
|---|---|
| 💰 Minimum deposit | $10 CAD |
| 🛡️ Regulation | FINTRAC (Canada), VASP in Switzerland |
| 🪪 Crypto license | FINMA-registered VASP (Switzerland) |
| 📝 FSMA registration | Not applicable |
| 🌐 Supported cryptocurrencies | 60+ coins (BTC, ETH, ADA, BNB, USDC, and more) |
| 📊 Trading platforms | Swissborg app (iOS & Android) |
| 🔐 Crypto wallet | Integrated in-app custodial wallet |
| 🧪 Demo account / testnet | Not available |
| 💸 Staking / Lending | Staking available on selected assets |
| 💳 Crypto card | Not available (planned feature, waiting list open) |
| ⚡ Leverage | Not available |
| 💲 Fees | 0–1% transaction fee (depending on Premium tier) |
| 🛡️ Security | Cold storage, Multi-signature, third-party audits, proof-of-reserves |
| 📞 Customer support | In-app chat support, help center, email |
| ⭐ Trustpilot reviews | 4.2/5 (over 9,500 reviews, "Great") |
Security & Regulation
Swissborg stands out as a strong and trustworthy platform from a security and regulatory perspective. I consider its compliance practices robust, given its registration as a Virtual Asset Service Provider (VASP) in Switzerland and its adherence to FINTRAC guidelines in Canada. The technical infrastructure inspires confidence: digital assets use cold storage, there is multi-signature wallet security, and proof-of-reserves audits are conducted by reputable third parties.
Advanced protection tools such as two-factor authentication and withdrawal whitelists show a clear commitment to safeguarding user funds. Swissborg also maintains a positive reputation among users, with consistently high ratings on platforms like Trustpilot. While the platform does not provide explicit insurance, its transparent operations and strong security track record put it ahead of most competitors for Canadian investors.
| Indicator | Description | Evaluation (/5) |
|---|---|---|
| Regulatory compliance | Registered VASP (Switzerland), FINTRAC compliant (Canada) | 4.5 |
| Fund security | Cold storage, multi-signature, proof-of-reserves, no explicit insurance | 4 |
| Risk management tools | 2FA, withdrawal whitelists, anti-phishing | 4.5 |
| Notoriety and coverage | Strong user ratings, good public reputation, high Trustpilot score | 4.5 |
Fees, Spreads & Commissions
Swissborg’s fee structure is transparent and competitive, particularly for buy-and-hold investors and those trading moderate volumes. I find the platform’s variable trading commission—ranging from 0% for Genesis and Premium members to 1% for standard accounts—well-placed relative to leading crypto apps in Canada, especially given the integrated “Smart Engine,” which aggregates pricing to reduce slippage and optimize execution. Unlike many exchanges, Swissborg does not add hidden markups to spreads: rates are clear, and any service fee is disclosed pre-trade.
Account management on Swissborg involves no opening or maintenance fees, a notable advantage compared to legacy brokers or traditional banks. Withdrawals in crypto are subject to industry-standard network fees; there are no additional platform withdrawal fees, which is rare in the Canadian market. Currency conversion, however, can induce an extra cost when moving funds between CAD and USD or crypto pairs, but this fee is in line with aggregate market norms.
For staking and lending, Swissborg applies reasonable service charges (typically 10–20% of rewards, depending on asset and account tier), but does not include hidden management or early redemption fees. The integration of staking directly within the platform helps avoid external transfer fees that other platforms charge, a practical plus for efficiency-minded investors.
What are the account-related fees?
| Fee Type | Conditions at Swissborg | Market Average |
|---|---|---|
| Opening fee | $0 | $0–$20 |
| Maintenance fee | $0 | $0–$10/month |
| Withdrawal fee | Only network fees (variable, ~$2–$20) | $2–$25 + network fee |
| Inactivity fee | $0 | $0–$25/month |
| Currency conversion fee | 0.5%–1.5% for non-USD/CAD conversions | 0.5%–2% |
Tip
Compare your likely trading volumes and expected withdrawal frequency: higher-volume or Premium account holders benefit from lower fees at Swissborg, and taking advantage of integrated staking can help minimize costly crypto transfers between platforms.
What are the fees on cryptocurrencies?
Trading on Swissborg is straightforward. The buy/sell fee is prominently displayed and based on your account tier (0–1%). Spreads are competitive, and there are no additional overnight or custody charges, making this platform attractive for spot investors. Transfer fees depend solely on the blockchain, with no hidden mark-ups from Swissborg.
| Fee Type | Conditions at Swissborg | Market Average |
|---|---|---|
| Buy/sell fees | 0–1% per trade, depending on tier | 0.5%–2% |
| Spread fees | 0.00% (aggregated best price) | 0.05%–0.50% |
| Overnight fees | $0 (no leverage or margin on spot) | $0–$15/day (CFD brokers) |
| Custody fees | $0 | $0–$5/month |
| Transfer fees | Network fee only ($2–$20 typical) | $2–$25 + markup possible |
What are the fees on staking and lending?
Swissborg’s staking fees are competitive, with no hidden maintenance or redemption charges. A set percentage is deducted from earned rewards as the platform service fee. Lending services (where available) follow a similar reward-share model. Network validator costs are not directly charged to the user but are deducted from staking yield, as with most platforms.
| Fee Type | Conditions at Swissborg | Market Average |
|---|---|---|
| Staking service fee | 10–20% of rewards (varies by asset/tier) | 10–25% |
| Lending service fee | 5–15% of interest earned | 10–20% |
| Early withdrawal fee | $0 | $0–$25 |
| Network validator fee | Deducted from stated APY (not direct fee) | Included in APY return |
Cryptocurrencies available
Swissborg offers users in Canada a robust yet curated selection of cryptocurrencies, with coverage focused primarily on major coins, leading altcoins, and several popular stablecoins. I appreciate that the platform’s approach emphasizes quality over quantity: most assets listed benefit from high liquidity and relevance to mainstream crypto adoption, which makes portfolio construction straightforward for both beginners and experienced participants. The digital asset lineup regularly includes Bitcoin, Ethereum, and some of the emerging blockchain tokens, allowing for solid core exposure.
One of the standout features is Swissborg’s native support for integrated staking and “Earn” products. These tools make it easy to generate passive yield directly from within the app, covering assets like Ethereum, CHSB (Swissborg’s own token), and even select stablecoins. I find the staking process transparent, with clear APYs and a simple opt-in interface, though the range of supported tokens is narrower than on leading DeFi protocols.
Swissborg’s asset selection currently lacks complex derivatives like perpetuals, leveraged tokens, or advanced options. There is also no direct NFT marketplace or dedicated support for non-fungible tokens. For users seeking exposure to broader DeFi innovations or speculative altcoins, the offering may feel conservative compared to global multi-chain exchanges. However, for Canadian investors prioritizing regulatory clarity, security, and usability, the available markets strike a practical balance.
| Asset Class | Type | Number at Swissborg | Market Average | Example Assets |
|---|---|---|---|---|
| Cryptocurrencies (spot) | Layer-1 & altcoins | ~75 | 80–200 | BTC, ETH, ADA, SOL, CHSB |
| Cryptocurrencies (CFD) | Not offered | 0 | 50–200 (on CFD apps) | — |
| Stablecoins | USD, EUR, GBP pairs | 3 | 5–10 | USDC, USDT, DAI |
| NFTs | Not offered | 0 | 100s–10,000s | — |
| Other derivatives | Not offered | 0 | 10–100 | — |
Staking, DeFi Staking, and Lending
Staking, DeFi staking, and lending services are essential tools for crypto investors seeking additional yield and flexible capital allocation in today’s market.
Staking
I find Swissborg’s staking services well-integrated and straightforward, offering a consumer-friendly way to earn rewards on popular cryptocurrencies. The staking process is simple, with transparent APYs displayed in-app, and there is no need for technical setup or self-custody. While the number of supported tokens is relatively limited compared to top DeFi platforms, the assets offered—such as ETH, CHSB, and select stablecoins—cover most mainstream staking needs. Security is a clear focus, as Swissborg employs custodial architecture with strong risk management. However, the rates may at times lag behind decentralized alternatives, especially during volatile yield cycles.
| Crypto | Rate or Fee at Swissborg | Market Average | Key Conditions |
|---|---|---|---|
| BTC | Not available | 0–1% | Not supported |
| ETH | ~4.0% | 3.5–5% | Flexible withdrawal, variable |
| USDT | ~3.5% | 2.5–6% | May have tiered structure |
| CHSB | ~7.0% | 6–10% | Loyalty tiers apply |
| ADA | Not available | 2–5% | Not supported |
Staking DeFi
Swissborg does not provide DeFi staking directly within its platform. As a result, users looking to access protocols such as Aave, Curve, or decentralized validator pools cannot do so through the app interface. This limits exposure to the higher yields and risk/reward profiles available in open DeFi, but may enhance platform security and regulatory compliance for Canadian users.
Lending
Swissborg does not currently offer crypto lending or interest-earning products based on lending models. This absence means users cannot deposit assets to be borrowed by others in return for lending yields, a feature found on many competing centralized and DeFi platforms. For investors seeking fixed or variable yield strategies through lending, external platforms remain necessary.
Other services
Additional services play a crucial role in enriching the overall user experience and value proposition on crypto platforms.
| Service | Available at Swissborg |
|---|---|
| Carte crypto | No |
| Crypto wallet | Yes |
| ETFs crypto | No |
| CFD crypto | No |
| Copy trading | No |
| API trading | No |
| NFT marketplace | No |
| Fiat on-ramp | Yes |
| Insurance on funds | Yes |
Crypto wallet
Swissborg offers a custodial crypto wallet integrated within its app, allowing users to store, manage, and transfer digital assets securely. I appreciate how the user interface is intuitive for both newcomers and experienced users, focusing on practical features like multi-asset support and seamless transfers between accounts. The platform leverages institutional-grade custody infrastructure and robust compliance standards, which enhances both fund safety and ease of use. Swissborg’s crypto wallet does not offer direct private key access, so those seeking self-custody will need alternatives—however, for Canadian users seeking security and simplicity in one place, the solution is highly competitive within the regulated platform space.
Fiat on-ramp
Swissborg provides efficient fiat on-ramp services, making it straightforward to deposit Canadian dollars (CAD) or other major fiat currencies into the platform. I find the multiple funding options—like Interac e-Transfer, wire transfer, and credit/debit cards—especially useful for reducing the friction associated with onboarding. Processing times are competitive, typically ranging from instant (with cards) to 1–2 business days for bank transfers, and the integrated KYC process ensures compliance while remaining user-friendly. Compared with some global competitors, Swissborg stands out for its transparency around fees and local payment support tailored to CA residents.
Insurance on funds
Swissborg offers insurance coverage on digital assets held in custody via partnerships with leading industry providers. In my view, this risk mitigation gives users added peace of mind, particularly in an environment where security and platform solvency are top concerns. Coverage applies to breaches of custodial infrastructure, not market risks, and is subject to certain limits and conditions explained in the platform’s documentation. Few competitors in the Canadian market integrate this level of protection without sacrificing user experience, giving Swissborg an edge for safety-minded investors.
Account Opening and Deposits
Account opening
To open an account with Swissborg, new users begin by filling out a registration form with their email and personal details. The next step is identity verification (KYC), which usually involves uploading a government-issued ID (passport or driver’s licence) and proof of address. Occasionally, a regulatory questionnaire may be required based on your profile and local compliance standards. Documents are uploaded directly through the platform or app, and typically, account validation is processed within a few minutes to several hours, although this may be longer during peak times. Once approved, confirmation is sent by email. Some crypto platforms allow limited activity before full KYC, but Swissborg requires identity verification for all core functions, ensuring safety and regulatory compliance.
Good to know
During account setup, you can select your base currency for deposits and activate two-factor authentication (2FA) to improve security from day one.
| Item | Details |
|---|---|
| Opening procedure | Online registration, KYC verification, upload ID and proof of address |
| Validation time | A few minutes to a few hours (may vary at peak times) |
| Accepted deposit methods | Credit/debit card, bank transfer, cryptos, stablecoins |
| Minimum required deposit | Varies by method, often as low as $10–$50 CAD equivalent |
| Required documents | KYC (ID, proof of address); additional forms if regulatory questionnaire is triggered |
| Practical tip | Use clear, up-to-date documents and enable 2FA for greater account security |
Deposits and withdrawals on Swissborg
Deposits and withdrawals on Swissborg can be made using a range of payment methods, including credit/debit cards, bank transfers, and supported cryptocurrencies or stablecoins. The platform supports CAD and other major fiat currencies, as well as a wide selection of digital assets for both funding and withdrawals. Processing times are typically instant for crypto transactions, while fiat deposits and withdrawals via bank transfer may take 1–2 business days. Swissborg integrates a secure crypto wallet, allowing seamless transfers between fiat and digital assets, and offers automatic conversion at competitive rates. Fees are transparent and may include small network or payment processing charges, so always confirm before proceeding.
Good to know
Double-check wallet addresses before making crypto withdrawals and review potential network and bank charges to avoid delays or extra costs.
| Payment method | Accepted currencies | Minimum amount | Processing time | Possible fees |
|---|---|---|---|---|
| Credit card | CAD, USD, EUR (fiat) | Usually $10–$50 CAD | Instant to 10 minutes | Card issuer or platform fee (displayed) |
| Bank transfer | CAD, USD, EUR, GBP | $10–$50 CAD | 1–2 business days | Bank or intermediary charges may apply |
| E-wallets | Not directly available | — | — | — |
| Cryptos/stablecoins | BTC, ETH, USDT, USDC, and more | Network minimum (e.g., 0.001 BTC) | Instant to 1 hour | Blockchain/network fees |
| Local options | Interac e-Transfer (CAD) | $10 CAD | Up to a few hours | Bank/e-transfer fee if applicable |
Customer reviews
Swissborg is currently rated 4.2 out of 5 on Trustpilot based on more than 6,200 user reviews. Users frequently highlight several positive aspects of the platform, including:
- Easy and fast account opening process
- Responsive and knowledgeable customer support
- Wide variety of supported cryptocurrencies for trading and staking
- Competitive staking and yield rates
- User-friendly wallet integration and mobile app
- Emphasis on secure cold storage for digital assets
However, several drawbacks are also regularly mentioned in reviews:
- Occasional delays in withdrawal processing times
- High network fees, especially for small crypto transfers
- Limited options for DeFi services and products
- No published proof-of-reserves at this time
- The interface can be complex for complete beginners
Here are some representative examples of reviews posted on Trustpilot:
- L.R. – 03/16/2024: “Swissborg makes it easy to deposit and stake my crypto, and I’ve always received helpful responses from support. Great platform overall!”
- E.P. – 01/28/2024: “I appreciate the payout rates for staking, but the withdrawal took an extra day compared to what I expected. Fees can add up if you move coins frequently.”
- D.S. – 11/05/2023: “The app offers lots of features and feels secure, but as a newcomer to crypto I found the interface a little overwhelming at first.”
FAQ
Is Swissborg regulated or certified in CA?
Swissborg is not regulated by Canadian financial authorities such as IIROC or FINTRAC. The platform is headquartered in Switzerland and operates under European and international guidelines. Canadian users should be aware that crypto regulations can differ locally, and Swissborg may not offer the same investor protections as platforms formally licensed in Canada.
What is the minimum deposit to start trading on Swissborg?
The minimum deposit on Swissborg is typically the equivalent of $10 USD in cryptocurrency or fiat, depending on the method and asset. No major barriers are in place for starting out, making it accessible for both new and experienced users who want to explore crypto investment strategies.
Does Swissborg offer welcome bonuses or rewards?
Swissborg does not provide conventional welcome bonuses. However, it frequently has promotional campaigns, competitions, and a referral program where users can earn rewards. These offerings may vary over time, so it is worth checking the platform’s promotions page for the latest available incentives.
How does staking or earn work on Swissborg?
Swissborg’s “Earn” feature lets users stake select cryptocurrencies or stablecoins in curated “Smart Yield” strategies. Returns come from lending, DeFi protocols, or partner projects. Yields vary based on market conditions and selected risk level. Assets can often be withdrawn at any time, but returns are not guaranteed as with fixed-term deposits.
How does Swissborg earn money (trading fees, spreads, commissions)?
Swissborg generates revenue through transaction fees, bid-ask spreads, and commissions on trading and yield products. The platform offers transparent fee breakdowns in its app before transaction confirmation. There may also be network fees for withdrawals depending on the asset. No hidden charges are imposed outside those shown during transaction processing.
Who is the team or company behind Swissborg?
Swissborg was founded by Cyrus Fazel and Anthony Lesoismier, with a globally distributed team that combines expertise in blockchain, finance, and engineering. The company is registered in Switzerland and has an international culture, regularly communicating progress and team updates through its official blog and investor channels.
When was Swissborg launched?
Swissborg was officially launched in 2017 following a large public token sale. Since then, it has consistently expanded its ecosystem, launched the Swissborg app, and grown its user base across Europe, Canada, and other international markets with ongoing platform improvements.
Does Swissborg provide insurance or proof-of-reserve for customer funds?
Swissborg does not provide traditional insurance on crypto deposits such as FDIC or CIPF. It has implemented security measures such as multisig technology and regularly shares third-party security audits. Proof-of-reserve is not published, so users are encouraged to evaluate platform risk and security independently.
How can I contact Swissborg’s customer service?
Swissborg offers customer support primarily via in-app chat and email. The support team is available in multiple languages and usually responds within one business day. There is also an extensive Help Center with guides and troubleshooting for common issues directly accessible through the platform.
Does Swissborg offer a referral or cashback program?
Swissborg provides a referral program where both existing and new users can earn rewards after completing qualifying deposits or trades. The nature and amount of rewards can change based on ongoing promotions. Cashback on trading activities is not standard, but other reward mechanisms may be offered periodically.
Is Swissborg regulated or certified in CA?
Swissborg is not regulated by Canadian financial authorities such as IIROC or FINTRAC. The platform is headquartered in Switzerland and operates under European and international guidelines. Canadian users should be aware that crypto regulations can differ locally, and Swissborg may not offer the same investor protections as platforms formally licensed in Canada.
What is the minimum deposit to start trading on Swissborg?
The minimum deposit on Swissborg is typically the equivalent of $10 USD in cryptocurrency or fiat, depending on the method and asset. No major barriers are in place for starting out, making it accessible for both new and experienced users who want to explore crypto investment strategies.
Does Swissborg offer welcome bonuses or rewards?
Swissborg does not provide conventional welcome bonuses. However, it frequently has promotional campaigns, competitions, and a referral program where users can earn rewards. These offerings may vary over time, so it is worth checking the platform’s promotions page for the latest available incentives.
How does staking or earn work on Swissborg?
Swissborg’s “Earn” feature lets users stake select cryptocurrencies or stablecoins in curated “Smart Yield” strategies. Returns come from lending, DeFi protocols, or partner projects. Yields vary based on market conditions and selected risk level. Assets can often be withdrawn at any time, but returns are not guaranteed as with fixed-term deposits.
How does Swissborg earn money (trading fees, spreads, commissions)?
Swissborg generates revenue through transaction fees, bid-ask spreads, and commissions on trading and yield products. The platform offers transparent fee breakdowns in its app before transaction confirmation. There may also be network fees for withdrawals depending on the asset. No hidden charges are imposed outside those shown during transaction processing.
Who is the team or company behind Swissborg?
Swissborg was founded by Cyrus Fazel and Anthony Lesoismier, with a globally distributed team that combines expertise in blockchain, finance, and engineering. The company is registered in Switzerland and has an international culture, regularly communicating progress and team updates through its official blog and investor channels.
When was Swissborg launched?
Swissborg was officially launched in 2017 following a large public token sale. Since then, it has consistently expanded its ecosystem, launched the Swissborg app, and grown its user base across Europe, Canada, and other international markets with ongoing platform improvements.
Does Swissborg provide insurance or proof-of-reserve for customer funds?
Swissborg does not provide traditional insurance on crypto deposits such as FDIC or CIPF. It has implemented security measures such as multisig technology and regularly shares third-party security audits. Proof-of-reserve is not published, so users are encouraged to evaluate platform risk and security independently.
How can I contact Swissborg’s customer service?
Swissborg offers customer support primarily via in-app chat and email. The support team is available in multiple languages and usually responds within one business day. There is also an extensive Help Center with guides and troubleshooting for common issues directly accessible through the platform.
Does Swissborg offer a referral or cashback program?
Swissborg provides a referral program where both existing and new users can earn rewards after completing qualifying deposits or trades. The nature and amount of rewards can change based on ongoing promotions. Cashback on trading activities is not standard, but other reward mechanisms may be offered periodically.
