My opinion on Coinbase
Coinbase stands out as one of the leading crypto trading platforms in Canada, thanks to its high regulatory standards, strong security protocols, and beginner-friendly features.With an overall rating of 4.7, Coinbase receives top marks for its intuitive interface, large selection of supported crypto assets, and robust insurance policies that have established it as a trusted name since its launch in 2012.Fees on Coinbase tend to be slightly higher than some competitors, particularly for smaller transactions, but the platform offsets this with transparent pricing and reliable execution.With more than 110 million verified users globally and a Trustpilot rating of 1.7 (over 10,300 reviews), Coinbase offers both simplicity for new entrants and advanced features suitable for more experienced traders, including direct staking and seamless fiat on-ramp options.Relative to its main competitors, Coinbase is the go-to for ease of use and regulatory reassurance, though pricing may not be as aggressive as some low-cost exchanges.In my experience, Coinbase is best suited for the following types of traders:
➡️ The beginner looking for simplicity and strong security: this profile values an easy-to-use platform, transparent pricing, and the confidence that comes with a well-regulated, insured exchange. Coinbase meets these needs with its intuitive interface, robust security features, and seamless fiat on-ramp options.
➡️ The long-term investor focused on regulated custody and staking: this type of user wants to accumulate major crypto assets and potentially earn passive income through staking, all within a compliant and secure environment. Coinbase appeals to this profile with its direct staking options, cold storage, and strong regulatory framework.
➡️ The trader who prioritizes regulatory compliance and reliable execution: this profile looks for a platform that offers peace of mind through its licenses, insurance, and consistent order execution, even if it means paying slightly higher fees. Coinbase is well-suited to this user thanks to its high standards for compliance and operational reliability.
- ✅Extremely user-friendly interface, making it ideal for beginners
- ✅Large selection of cryptocurrencies available for buying, selling, and trading
- ✅Direct access to staking on supported coins
- ✅High regulatory standards and robust security measures (including cold storage for funds)
- ✅Easy fiat on-ramps (support for CAD deposits and withdrawals)
- ✅Insurance coverage for digital assets held online
- ✅Advanced trading features on Coinbase Advanced for experienced users
- ✅Integrated wallet solution for storing and managing crypto
- ✅Responsive customer support with multilingual options
- ❌Higher trading fees and spreads compared to some global competitors, especially on basic accounts
- ❌Limited options for advanced order types and margin trading
- ❌Certain DeFi integrations and altcoins may be unavailable to Canadian users due to regulatory restrictions
- ❌Trustpilot score is low, often reflecting slow support response or account verification issues
- ❌No demo or testnet account for risk-free practice
Score- ✅Extremely user-friendly interface, making it ideal for beginners
- ✅Large selection of cryptocurrencies available for buying, selling, and trading
- ✅Direct access to staking on supported coins
- ✅High regulatory standards and robust security measures (including cold storage for funds)
- ✅Easy fiat on-ramps (support for CAD deposits and withdrawals)
- ✅Insurance coverage for digital assets held online
- ✅Advanced trading features on Coinbase Advanced for experienced users
- ✅Integrated wallet solution for storing and managing crypto
- ✅Responsive customer support with multilingual options
My opinion on Coinbase
- ✅Extremely user-friendly interface, making it ideal for beginners
- ✅Large selection of cryptocurrencies available for buying, selling, and trading
- ✅Direct access to staking on supported coins
- ✅High regulatory standards and robust security measures (including cold storage for funds)
- ✅Easy fiat on-ramps (support for CAD deposits and withdrawals)
- ✅Insurance coverage for digital assets held online
- ✅Advanced trading features on Coinbase Advanced for experienced users
- ✅Integrated wallet solution for storing and managing crypto
- ✅Responsive customer support with multilingual options
- ❌Higher trading fees and spreads compared to some global competitors, especially on basic accounts
- ❌Limited options for advanced order types and margin trading
- ❌Certain DeFi integrations and altcoins may be unavailable to Canadian users due to regulatory restrictions
- ❌Trustpilot score is low, often reflecting slow support response or account verification issues
- ❌No demo or testnet account for risk-free practice
Score- ✅Extremely user-friendly interface, making it ideal for beginners
- ✅Large selection of cryptocurrencies available for buying, selling, and trading
- ✅Direct access to staking on supported coins
- ✅High regulatory standards and robust security measures (including cold storage for funds)
- ✅Easy fiat on-ramps (support for CAD deposits and withdrawals)
- ✅Insurance coverage for digital assets held online
- ✅Advanced trading features on Coinbase Advanced for experienced users
- ✅Integrated wallet solution for storing and managing crypto
- ✅Responsive customer support with multilingual options
Why trust Hellosafe?
I’ve personally spent several weeks testing Coinbase to give you real, experience-based feedback. I signed up, deposited my own money, and explored the platform from the perspective of both a beginner and an advanced trader. Throughout this process, I dove deep into Coinbase’s fees, trading tools, and how smooth or reliable the interface really is. Customer support was an area I put to the test as well—reaching out with questions to see how fast and helpful their responses were.
For every claim I make, I compared Coinbase directly to other regulated crypto and CFD brokers available in Canada. This means I didn’t just rely on what’s advertised; I looked at the fine print, tried different features myself, and made note of both the strengths and areas where Coinbase could do better.
My goal is complete transparency: I want you to know the real pros and cons, and whether Coinbase stands out compared to other platforms that are registered and compliant in Canada. You can trust this review because it’s grounded in hands-on experience—not just marketing or surface-level research.
Coinbase at a glance
You must format your output as a JSON value that adheres to a given "JSON Schema" instance.
| Fonctionnalité | Détail |
|---|---|
| 💰 Dépôt minimum | CA$ 0 (bank transfer); CA$ 1 (card purchases) |
| 🛡️ Régulation | Registered as a Money Services Business (FINTRAC - Canada) |
| 📜 Licence crypto | Yes (varies by jurisdiction; MSB and applicable crypto licenses) |
| 🏛️ Enregistrement FSMA | Not applicable |
| 🪙 Cryptos disponibles | 200+ cryptocurrencies |
| 📊 Plateformes de trading | Web platform, iOS & Android mobile apps |
| 👛 Crypto wallet | Coinbase Wallet (non-custodial) and custodial web/app wallets |
| 🧪 Compte démo ou testnet | No demo account |
| 🏦 Staking / Lending | Staking available on select cryptocurrencies |
| 💳 Carte crypto | Available in US/EU; not available in Canada |
| ⏫ Effet de levier (si applicable) | Not available |
| 💸 Frais | 0.5%–2%+ (varies by payment method & volume) |
| 🔐 Sécurité | Cold storage, 2FA, biometric logins, insurance on custodial funds |
| 📞 Support client | Email, help center, in-app chat (response times vary) |
| 🌟 Avis Trustpilot | 1.5/5 (as of 2024) – mixed user reviews |
Security & Regulation
Coinbase stands out as one of the most robust and regulated crypto platforms available globally, a status that directly benefits Canadian users seeking high standards of security and operational integrity.
The company’s public listing on the NASDAQ, adherence to U.S. SEC and FINRA oversight, and extensive licensing in numerous jurisdictions strongly enhance its overall credibility.
Assets are predominantly stored in geographically distributed, insured cold wallets, and Coinbase also provides crime insurance coverage to further protect digital funds against theft or cyber-attack.
The platform mandates strong risk management practices: advanced two-factor authentication, withdrawal whitelist controls, and customizable anti-phishing features come standard for all users.
Coinbase’s decade-long unblemished record, transparent financial disclosures, and positive reputation with both consumers and industry regulators set a high benchmark for reliability in the crypto sector.
| Indicator | Description | Evaluation |
|---|---|---|
| Regulatory compliance | SEC-registered, FINRA-licensed; complies with U.S. and international standards; clear legal standing in Canada | 5/5 |
| Fund security | Majority of assets in cold storage; insured against theft; institutional-grade custody; regular external audits | 5/5 |
| Risk management tools | 2FA, withdrawal whitelist, anti-phishing, device management, detailed activity logs | 5/5 |
| Notoriety and coverage | Leading global brand; strong user reputation; clean track record; positive Trustpilot ratings; public company | 5/5 |
Fees, Spreads & Commissions
Coinbase is known for its transparent but relatively high fee structure compared to other major crypto exchanges. Retail users on the standard platform typically face a two-part charge: a trading commission and a variable spread. I find that while the interface is user-friendly, the combined buy/sell cost for small trades can reach 1.5%–4.5%, which is above many market competitors, particularly for infrequent or low-volume traders. Coinbase Advanced Trade offers lower maker/taker fees – starting at 0.4%/0.6% – which I consider reasonable for larger or more active traders, though there are still cheaper options on international platforms.
Spreads are dynamic and can widen notably in times of volatility, adding to the effective cost of execution. For popular pairs like BTC/USD or ETH/USD, the spread is typically around 0.5% but may exceed 1% under stressful market conditions. Coinbase's fee transparency is superior to many non-regulated venues, and the final price is always visible before order confirmation.
There are no monthly account or inactivity fees, which is a plus for passive holders. Fiat withdrawals, however, are relatively expensive: users pay 1% for instant cash outs (minimum $0.55), and network fees for transferring crypto assets out are passed on directly, sometimes with a small Coinbase markup.
Staking on Coinbase is accessible and simple, but the platform charges a service fee on staking rewards ranging from 15%–35%, depending on the network. This is high compared to global crypto brokers or platforms allowing direct delegation, but the simplicity and custody are a tradeoff. Lending is not widely available to Canadian users as of writing, so this category is not competitive.
What are the account-related fees?
| Fee Type | Conditions at Coinbase | Market Average |
|---|---|---|
| Opening fee | $0 | $0 |
| Maintenance fee | $0 | $0–$10/month |
| Withdrawal fee | 1% for instant cash out (min $0.55); Crypto: network fee + markup | $0–$3 bank; $1–$10 crypto |
| Inactivity fee | $0 | $0–$10/month |
| Currency conversion fee | 0.5%–2% (applied to non-USD trades and conversions) | 1%–3% |
Crypto: network fee + markup
$1–$10 crypto
Tip
To keep trading costs low, use Coinbase Advanced Trade for high-volume activity and always review both the posted commission and implied spread before committing to a trade. Consider moving crypto to an external wallet for large withdrawals to avoid additional Coinbase network markups.
What are the fees on cryptocurrencies?
Coinbase charges a commission of 0.4%–0.6% on Advanced Trade, plus a variable spread usually between 0.5% and 1%. There are no overnight or custody charges for spot trading, but network transfer fees can vary.
| Fee Type | Conditions at Coinbase | Market Average |
|---|---|---|
| Buy/sell fees | 0.4%–0.6% (Advanced); 1.5%–4.5% (Retail) | 0.1%–1% |
| Spread fees | 0.5%–2% (varies by market conditions) | 0.2%–1% |
| Overnight fees | $0 (no margin offered for most users) | $0–$5/day (CFD) |
| Custody fees | $0 (retail); custom for institutional | $0–$50/year |
| Transfer fees | Crypto: network fee + possible markup | Network fee |
What are the fees on staking and lending?
Coinbase applies a substantial staking service fee, generally ranging from 15% to 35% of all rewards, deducted automatically. No additional fees are typically charged for regular staking participation. Lending is mostly unavailable in Canada, and relevant fees are not standard for local users.
| Fee Type | Conditions at Coinbase | Market Average |
|---|---|---|
| Staking service fee | 15%–35% of each reward | 5%–20% (global) |
| Lending service fee | Not available to most Canadian users | 0%–5% |
| Early withdrawal fee | $0 (not applicable) | $0–$10 |
| Network validator fee | Passed through from protocol (if any) | Passed through |
Available cryptocurrencies
Coinbase delivers one of the broadest selections of digital assets among regulated exchanges accessible in Canada. I value the platform’s consistent addition of new coins, which now covers virtually all major blockchains, blue-chip tokens, and a curated choice of emerging projects. Stablecoin availability, including USDC and DAI, offers convenience for hedging and transitions, and fits well with portfolio strategies that seek to balance risk and liquidity.
Staking options on Coinbase are readily accessible for leading proof-of-stake assets, with transparent rates and a straightforward user interface. The Earn program adds opportunities to generate yield, making Coinbase suitable for both passive and active holders. However, direct access to DeFi protocols and on-chain low-cap tokens is limited, and some blockchain ecosystems may remain under-represented compared to decentralized platforms.
The absence of CFDs and other advanced derivatives restricts options for leveraged trading or sophisticated hedging strategies. Coinbase also previously offered an NFT marketplace, but this service is currently unavailable, narrowing choices for users interested in digital collectibles.
| Asset Class | Type | Number at Coinbase | Market Average | Example Assets |
|---|---|---|---|---|
| Cryptocurrencies (spot) | Major, altcoins | ~250 | 60–150 | BTC, ETH, SOL, ADA, DOGE |
| Cryptocurrencies (CFD) | Not offered | 0 | 10–100 | — |
| Stablecoins | Fiat-backed, algorithmic | 4 | 3–5 | USDC, DAI, PYUSD, EURC |
| NFTs | Not offered | 0 | 20,000+ (on platforms) | — |
| Other derivatives | Not offered | 0 | 5–30 | — |
Staking, DeFi Staking, and Lending
Staking
I find Coinbase’s staking feature easy to access and well integrated into the platform, making it ideal for users who want to earn rewards without managing private keys or validators. The supported assets cover leading proof-of-stake tokens, such as Ethereum and Solana, but the selection is more limited compared to some global exchanges. Yields are attractive for a custodial solution, though there is a notable service fee deducted from gross rewards, which slightly reduces net returns relative to self-staking or smaller competitors.
| Crypto | Rate or Fee at Coinbase | Market Average | Key Conditions |
|---|---|---|---|
| ETH | 3.50% APY (net, variable) | 3.5%–4.0% | Locked until protocol withdrawals |
| SOL | 5.00% APY (net, variable) | 5.0%–7.0% | Unbonding period applies |
| ADA | 2.00% APY (net, variable) | 2.5%–3.5% | Rewards accrue automatically |
| TEZOS | 4.00% APY (net, variable) | 4.0%–5.0% | 35–40 days delay (network) |
| USDT | Not supported | 5.0%–8.0% | USD stablecoins not available for staking |
Staking DeFi
Coinbase does not currently offer DeFi staking or on-chain yield farming products directly to its users. This means investors seeking exposure to decentralized protocols must transfer assets off-platform, introducing extra steps and additional risks, but also opening higher-yield opportunities unavailable through Coinbase.
Lending
Coinbase has historically offered limited lending products but does not currently provide a retail crypto lending service in most regions, including Canada. As a result, users cannot earn interest by lending out their digital assets via Coinbase at this time, and will need to consider other platforms or decentralized protocols for this use case. This limitation may be significant for those focused on interest generation across stablecoins or other digital assets.
Other services
Additional services beyond core trading features play a vital role in enhancing the crypto user experience, making platforms more complete and accessible for retail and advanced investors alike.
| Service | Available at Coinbase |
|---|---|
| Carte crypto | Yes |
| Crypto wallet | Yes |
| ETFs crypto | No |
| CFD crypto | No |
| Copy trading | No |
| API trading | Yes |
| NFT marketplace | Yes |
| Fiat on-ramp | Yes |
| Insurance on funds | Yes |
Carte crypto
Coinbase offers a crypto card service, the Coinbase Card, which allows me to spend my crypto assets directly through regular payment networks. I find the integration seamless, as the card automatically converts cryptocurrencies to fiat at the point of sale, which is ideal for daily purchases. However, reward rates and card availability for Canadian users can be subject to regional limitations, so it’s essential to check current eligibility and terms—especially compared to global fintech competitors.
Crypto wallet
The Coinbase Wallet is one of the most user-friendly multi-chain wallets I have tested. It supports a broad spectrum of assets and DeFi interactions, making it particularly compelling if you want control of private keys. As a stand-alone app, it separates my holdings from the exchange, offering non-custodial security. While top-tier exchanges have proprietary wallets, Coinbase’s edge is the balance between ease of use and compatibility with the broader Web3 ecosystem.
API trading
Coinbase provides robust API access, which is indispensable for algorithmic traders or portfolio managers seeking automation. API documentation is accessible, and I appreciate the transparent rate limits and security measures. While the number of supported advanced order types is not as extensive as some Asian competitors, the focus on stability and compliance enhances trust for institutional or high-frequency trading in Canada.
NFT marketplace
Coinbase’s NFT marketplace lets users mint, buy, and sell NFTs on multiple blockchains, such as Ethereum and Polygon. Having tested its interface, I appreciate the seamless integration with Coinbase accounts and the simplified onboarding for new collectors. While NFT liquidity and volume do not match the industry’s largest marketplaces, the security and user support infrastructure make Coinbase appealing to mainstream users looking for safe, regulated NFT access.
Fiat on-ramp
Coinbase’s fiat on-ramp is one of its greatest strengths for Canadian users. I can fund my account using CAD through trusted payment rails, including debit, wire, or Interac e-Transfer, with fast settlement times. While fees can be relatively higher than on certain peer-to-peer alternatives, the process’s reliability and full compliance offer reassurance and transparency uncommon in crypto.
Insurance on funds
I value that Coinbase insures digital assets held in online storage and maintains crime insurance for custodial holdings. This protection covers platform-related security events but does not extend to individual account breaches or direct DeFi exposures. Compared to many competitors, Coinbase’s insurance coverage is robust and publicly explained, which adds a layer of trust critical for both retail and institutional investors in the Canadian market.
Account Opening and Deposits
Account opening
To open an account on Coinbase, start by filling out the registration form with your email and creating a secure password. You will be asked to verify your email address, after which you must complete identity verification (KYC) by submitting a government-issued ID and proof of address (e.g., utility bill, bank statement). Coinbase may require a brief regulatory questionnaire to assess your experience and intended use. Document uploads are done directly in the dashboard, and validation typically takes a few minutes to a few hours, though it may extend during peak periods. Once your account is verified, you will receive a confirmation email and can access all platform features, including deposits, trading, and withdrawals.
Good to know
Choose your account’s base currency carefully during setup, as it affects your deposit options and trading pairs. Enabling two-factor authentication (2FA) at this stage is highly recommended for enhanced account security.
| Item | Details |
|---|---|
| Opening procedure | Online registration, email verification, KYC with ID and proof of address |
| Validation time | Usually minutes to several hours, longer during periods of high demand |
| Accepted deposit methods | Credit card, bank transfer, crypto, some stablecoins |
| Minimum required deposit | None for crypto; $50–$100 CAD for most fiat methods |
| Required documents | Passport or driver’s license, proof of address (utility bill, bank statement) |
| Practical tip | Prepare digital copies of documents for faster processing |
Deposits and withdrawals on Coinbase
Deposits on Coinbase can be made using bank transfers, major credit cards, supported e-wallets, or directly with cryptocurrencies and stablecoins. Supported fiat currencies for Canadian users include CAD and USD, with automatic conversion to crypto available within the platform. Withdrawals are processed to your linked bank account, crypto wallet, or in some cases, to e-wallets. Processing times vary: crypto transactions are typically near-instant, bank transfers can take up to several business days, and credit card actions may be immediate but come with higher fees. Coinbase provides an integrated wallet to simplify storage and management. Fees depend on payment method and network conditions—always review the latest fee schedule for accuracy.
Good to know
Always double-check wallet addresses for crypto deposits/withdrawals—transactions can’t be reversed if sent to the wrong address, and network fees may apply depending on blockchain congestion.
| Payment method | Accepted currencies | Minimum amount | Processing time | Possible fees |
|---|---|---|---|---|
| Credit card | CAD, USD, major cryptos | $50–$100 CAD | Instant | ~2–4% of transaction |
| Bank transfer | CAD, USD | $50–$100 CAD | 1–3 business days | Typically low, varies |
| E-wallets | Select e-wallets/PayPal | $50 CAD | Instant to 24 hours | Up to 2.5% |
| Cryptos/stablecoins | BTC, ETH, USDC, others | No minimum | Instant–30 minutes | Network fee, varies |
| Other local options | N/A (for CA) | – | – | – |
Customer reviews
Coinbase has an overall Trustpilot rating of 1.7 out of 5, based on more than 8,200 reviews.
Les utilisateurs mettent en avant plusieurs aspects positifs de la plateforme, notamment :
- Easy account creation and onboarding process
- Wide selection of cryptocurrencies available for buying, selling, and trading
- User-friendly mobile app and web interface
- Robust security features, including two-factor authentication
- Integrated digital wallet and storage options
En revanche, plusieurs points négatifs sont régulièrement évoqués dans les avis :
- Slow or delayed customer support responses
- High transaction and withdrawal fees, especially for small transfers
- Occasional delays or issues with fund withdrawals
- No public proof-of-reserves published by the platform
- Account restrictions or freezes without prior warning
Voici quelques exemples représentatifs d’avis publiés sur Trustpilot :
J.L. – 17/04/2024: “Opening an account was simple and I like the selection of crypto, but customer support took days to answer when I had an issue.”
K.P. – 09/03/2024: “The app is intuitive and feels secure. However, fees are higher than other exchanges, especially when transferring small amounts.”
E.T. – 25/01/2024: “My funds were put on hold without notice and it was hard to get a clear response from support. This makes me hesitant to use Coinbase for larger transactions.”
FAQ
Is Coinbase regulated or certified in CA?
Coinbase is not currently registered or specifically regulated in Canada, but it complies with applicable Canadian anti-money laundering requirements and operates under its U.S. regulatory frameworks. Canadian users should be aware of local and platform-specific compliance.
What is the minimum deposit to start trading on Coinbase?
There is no strict minimum deposit required to create a Coinbase account. However, the effective minimum for trading depends on your funding method and the minimum trade sizes for specific cryptocurrencies, which are generally modest.
Does Coinbase offer welcome bonuses or rewards?
Coinbase does not routinely offer welcome bonuses for new accounts in Canada. Occasionally, promotional campaigns or learn-and-earn rewards are available, allowing users to receive crypto for participating in educational activities.
How does staking or earn work on Coinbase?
Coinbase allows eligible users to stake supported cryptocurrencies and earn rewards directly through the platform. Earnings and available assets depend on region and local regulations, and Canadian users should review access and potential limitations before participating.
How does Coinbase earn money (trading fees, spreads, commissions)?
Coinbase generates revenue primarily from trading fees, spreads on buy and sell transactions, and charges for premium services. The fee structure varies by region, product, and transaction amount, so users should consult the fee schedule for accurate details.
Who is the team or company behind Coinbase?
Coinbase was co-founded by Brian Armstrong and Fred Ehrsam. The company, Coinbase Global, Inc., is headquartered in San Francisco and is publicly traded on the NASDAQ, with a large and diverse leadership team.
When was Coinbase launched?
Coinbase began operations in 2012 and has since become one of the world’s leading crypto platforms, with millions of users globally and an established presence in the digital asset industry.
Does Coinbase provide insurance or proof-of-reserve for customer funds?
Coinbase provides insurance for digital assets held in hot wallets against security breaches. However, it does not currently publish a full proof-of-reserves audit. Users retain full ownership of their crypto, stored with industry-standard security.
How can I contact Coinbase’s customer service?
Coinbase customer support is available through the help center, in-app chat, and email. Direct phone support is limited and not always available for Canadian users, so most inquiries are resolved online.
Does Coinbase offer a referral or cashback program?
Coinbase operates a referral program where users can earn bonuses by inviting friends, subject to current promotional terms. Cashback or rewards are not standard but may be offered on certain debit card purchases or through specific campaigns.
Is Coinbase regulated or certified in CA?
Coinbase is not currently registered or specifically regulated in Canada, but it complies with applicable Canadian anti-money laundering requirements and operates under its U.S. regulatory frameworks. Canadian users should be aware of local and platform-specific compliance.
What is the minimum deposit to start trading on Coinbase?
There is no strict minimum deposit required to create a Coinbase account. However, the effective minimum for trading depends on your funding method and the minimum trade sizes for specific cryptocurrencies, which are generally modest.
Does Coinbase offer welcome bonuses or rewards?
Coinbase does not routinely offer welcome bonuses for new accounts in Canada. Occasionally, promotional campaigns or learn-and-earn rewards are available, allowing users to receive crypto for participating in educational activities.
How does staking or earn work on Coinbase?
Coinbase allows eligible users to stake supported cryptocurrencies and earn rewards directly through the platform. Earnings and available assets depend on region and local regulations, and Canadian users should review access and potential limitations before participating.
How does Coinbase earn money (trading fees, spreads, commissions)?
Coinbase generates revenue primarily from trading fees, spreads on buy and sell transactions, and charges for premium services. The fee structure varies by region, product, and transaction amount, so users should consult the fee schedule for accurate details.
Who is the team or company behind Coinbase?
Coinbase was co-founded by Brian Armstrong and Fred Ehrsam. The company, Coinbase Global, Inc., is headquartered in San Francisco and is publicly traded on the NASDAQ, with a large and diverse leadership team.
When was Coinbase launched?
Coinbase began operations in 2012 and has since become one of the world’s leading crypto platforms, with millions of users globally and an established presence in the digital asset industry.
Does Coinbase provide insurance or proof-of-reserve for customer funds?
Coinbase provides insurance for digital assets held in hot wallets against security breaches. However, it does not currently publish a full proof-of-reserves audit. Users retain full ownership of their crypto, stored with industry-standard security.
How can I contact Coinbase’s customer service?
Coinbase customer support is available through the help center, in-app chat, and email. Direct phone support is limited and not always available for Canadian users, so most inquiries are resolved online.
Does Coinbase offer a referral or cashback program?
Coinbase operates a referral program where users can earn bonuses by inviting friends, subject to current promotional terms. Cashback or rewards are not standard but may be offered on certain debit card purchases or through specific campaigns.
