My opinion on Metamask
Metamask is a leading self-custodial crypto wallet and gateway to Web3, established in 2016 and now trusted by over 30 million users worldwide. It earns a rating of 3.1 due to its renowned ease of use and strong ecosystem access, but scores lower on aspects like competitive fees, user protection, and fiat integration. While Metamask offers support for a large variety of tokens, especially those on the Ethereum and compatible networks, it is not regulated and does not provide insurance on funds, suiting experienced users more than beginners. Security is robust thanks to local private key storage, though users are solely responsible for their own asset safety. Metamask is best known for seamless DeFi and NFT integration, but it has higher swap fees (up to 0.875%) compared to some alternatives, and lacks native advanced trading features found on centralized exchanges. Relative to main competitors, Metamask stands out for Web3 and DeFi access, but its pricing and lack of direct fiat withdrawal options may deter some users. The platform holds a Trustpilot score of 2.0 from over 900 reviews, reflecting mixed user experiences, particularly regarding customer support and scam risks. Based on my experience, Metamask is best suited for the following types of crypto users:
➡️ The DeFi power user seeking direct Web3 and dApp access: this profile values seamless interaction with decentralized finance protocols, NFTs, and Web3 apps. Metamask is ideal for these users with its native integration into the Ethereum ecosystem and compatibility with numerous Layer 2 and EVM-compatible networks.
➡️ The self-custody-focused user who prioritizes control over security: this type of user wants full ownership of private keys and direct management of crypto assets, accepting the responsibility that comes with it. Metamask suits this profile by providing local private key storage and non-custodial management across supported chains.
➡️ The technically savvy trader comfortable managing transactions and networks: this profile is ready to handle custom RPCs, gas fees, and wallet security without centralized support. Metamask appeals to this group thanks to its flexibility in managing multiple networks and assets, despite higher swap fees and the absence of fiat withdrawal features.
- ✅Excellent access to decentralized finance (DeFi) apps and NFT marketplaces
- ✅Supports a wide selection of ERC-20 and EVM-compatible tokens
- ✅Non-custodial wallet—users retain full control of their assets
- ✅User-friendly browser extension and mobile app
- ✅Easy integration with major DeFi protocols and dApps
- ✅Open-source code with a large, active community
- ✅Private key stored locally by the user
- ✅Connects with hardware wallets for added security
- ❌No direct fiat deposit/withdrawal support—requires third-party on-ramp
- ❌Higher swap fees compared to major centralized exchanges
- ❌No insurance or regulatory protection on funds
- ❌Lack of customer support and slow response times reported by users
- ❌Challenging for beginners; risk of phishing and scams if not careful
- ❌Limited to Ethereum and compatible networks—does not natively support Bitcoin or many non-EVM chains
- ❌No advanced trading tools (charting, order types, APIs) built-in
Score- ✅Excellent access to decentralized finance (DeFi) apps and NFT marketplaces
- ✅Supports a wide selection of ERC-20 and EVM-compatible tokens
- ✅Non-custodial wallet—users retain full control of their assets
- ✅User-friendly browser extension and mobile app
- ✅Easy integration with major DeFi protocols and dApps
- ✅Open-source code with a large, active community
- ✅Private key stored locally by the user
- ✅Connects with hardware wallets for added security
My opinion on Metamask
- ✅Excellent access to decentralized finance (DeFi) apps and NFT marketplaces
- ✅Supports a wide selection of ERC-20 and EVM-compatible tokens
- ✅Non-custodial wallet—users retain full control of their assets
- ✅User-friendly browser extension and mobile app
- ✅Easy integration with major DeFi protocols and dApps
- ✅Open-source code with a large, active community
- ✅Private key stored locally by the user
- ✅Connects with hardware wallets for added security
- ❌No direct fiat deposit/withdrawal support—requires third-party on-ramp
- ❌Higher swap fees compared to major centralized exchanges
- ❌No insurance or regulatory protection on funds
- ❌Lack of customer support and slow response times reported by users
- ❌Challenging for beginners; risk of phishing and scams if not careful
- ❌Limited to Ethereum and compatible networks—does not natively support Bitcoin or many non-EVM chains
- ❌No advanced trading tools (charting, order types, APIs) built-in
Score- ✅Excellent access to decentralized finance (DeFi) apps and NFT marketplaces
- ✅Supports a wide selection of ERC-20 and EVM-compatible tokens
- ✅Non-custodial wallet—users retain full control of their assets
- ✅User-friendly browser extension and mobile app
- ✅Easy integration with major DeFi protocols and dApps
- ✅Open-source code with a large, active community
- ✅Private key stored locally by the user
- ✅Connects with hardware wallets for added security
Why trust Hellosafe?
I took the time to thoroughly test Metamask, exploring its wallet features, fees, overall user experience, and how well the platform supports traders in Canada. I personally analyzed how easy it is to buy, hold, and interact with digital assets, while also checking the level of transparency around costs and transactions.
My observations are based on actual use—comparing Metamask with other regulated crypto and CFD platforms available to Canadians. I looked at both the advantages and drawbacks: Metamask offers a lot of flexibility and control, but also requires a learning curve, especially for beginners. I found it suitable for users who want more independence, while those seeking easy support or strict regulation might prefer other platforms.
All my insights are shaped by first-hand experience in real trading situations, aiming to help others assess if Metamask fits their needs and risk preferences as a reliable digital asset tool.
Metamask at a glance
| Fonctionnalité | Détail |
|---|---|
| 💰 Dépôt minimum | No minimum deposit required |
| 🛡️ Régulation | Not regulated |
| 📄 Licence crypto | No official crypto licence |
| 📝 Enregistrement FSMA | Not registered with FSMA |
| 🪙 Cryptos disponibles | Supports any ERC-20/ERC-721 and EVM-compatible tokens |
| 📊 Plateformes de trading | Browser extension (Chrome, Firefox, Edge), mobile app (iOS, Android) |
| 🔐 Crypto wallet | Non-custodial, decentralized wallet; private keys held by user |
| 🧪 Compte démo ou testnet | Supports Ethereum testnets (Goerli, Sepolia, custom) for demo/testing |
| 💸 Staking / Lending | Native staking via third-party integrations (e.g., Lido, Rocket Pool); no lending feature |
| 💳 Carte crypto | Not available |
| ⚡ Effet de levier | Not applicable (wallet & dApp interface only) |
| 💲 Frais | No fee for wallet; network and swap fees apply |
| 🛡️ Sécurité | User-managed keys, support for hardware wallets; no cold storage/insurance; no proof-of-reserves |
| 📞 Support client | Online help center, ticket system; no direct phone/chat support |
| ⭐ Avis Trustpilot | 2.6/5 (as of July 2025), mixed feedback; common praise for flexibility, some security concerns reported |
Security & Regulation
Metamask stands out as a non-custodial wallet solution, meaning users have full control over their private keys and assets at all times—an architecture that limits centralized security breaches, but puts the main responsibility for protection on the user. There is no regulatory oversight or formal licensing, which is normal for wallet software, but it also means there is no institutional guarantee or insurance backing. For investors comfortable with direct crypto management, Metamask is as secure as their own practices.
I find Metamask’s asset protection measures robust for a hot wallet: private keys remain encrypted locally, and features like support for hardware wallet integration and anti-phishing warnings are valuable. That said, the absence of built-in 2FA or dedicated insurance are limitations, and phishing or malware risks are real—users should exercise vigilance, especially regarding browser security. In terms of reliability, the product is mature, extensively vetted, and widely trusted by the crypto community, which supports its position as a credible, though not foolproof, wallet tool.
| Indicator | Description | Evaluation |
|---|---|---|
| Regulatory compliance | No formal regulatory licenses or tier-1 oversight; standard for self-custody wallets | 2/5 |
| Fund security | Private keys encrypted locally; supports hardware wallet integration; no insurance or proof-of-reserve | 4/5 |
| Risk management tools | Integrated anti-phishing protection; no native 2FA; withdrawal controls via wallet settings | 3/5 |
| Notoriety and coverage | Strong adoption, long track record, strong user reputation across industry review platforms | 5/5 |
Fees, Spreads and Commissions
Metamask stands out as a non-custodial wallet rather than a traditional crypto exchange, and its fees are structured differently. There are no account management or platform-imposed trading commissions for holding or transferring crypto. However, if I use the built-in "swap" feature for token exchanges within the wallet, Metamask adds a service fee—typically 0.875%—on top of the quoted price, which is more expensive than most centralized exchanges but comparable with other wallet-based swap services.
Network gas fees represent the primary cost for all transactions on Metamask. These fees fluctuate based on blockchain congestion and can range from just a few cents on lower-fee blockchains (like Polygon or BNB Chain) to tens of dollars during peak periods on Ethereum. Metamask transparently displays gas estimates before each transaction, which I appreciate, though users must always factor in these potentially high variable costs.
Metamask does not directly offer staking or lending services. Any additional costs for staking or lending will depend on the protocols or validators connected through the wallet. Typically, the wallet itself does not charge fees for interacting with DeFi apps, but third-party services might. Users remain fully responsible for confirming all protocol- and validator-imposed commissions.
Hidden costs are minimal provided that users read all transaction confirmations carefully. As Metamask is non-custodial, there are no withdrawal, inactivity, or maintenance fees beyond mandatory blockchain network charges, making it suitable for those valuing transparency and control over their assets.
What are the account-related fees?
| Fee Type | Conditions at Metamask | Market Average |
|---|---|---|
| Opening fee | $0 | $0–$50 |
| Maintenance fee | $0 | $0–$10/month |
| Withdrawal fee | $0 (user pays network/gas fee only) | $1–$25 + network fees |
| Inactivity fee | $0 | $0–$15/month |
| Currency conversion fee | 0.875% swap fee (for in-app swaps only) | 0.5–2.0% |
Tip
To minimize overall costs on Metamask, perform swaps or transfers during periods of low network congestion and consider alternative blockchains for high-frequency operations; always review all fees shown on screen before confirming a transaction.
What are the fees on cryptocurrencies?
On Metamask, all buy, sell, and swap actions involve blockchain transaction fees (gas), plus a 0.875% fee for in-app swaps. There are no custody or overnight fees, and transfer fees are entirely network-dependent. This makes actual user cost highly variable and tied to blockchain choice and network activity, but overall transparency is high compared to custodial platforms.
| Fee Type | Conditions at Metamask | Market Average |
|---|---|---|
| Buy/sell fees | 0.875% per swap (Metamask swap) | 0.10–2.0% |
| Spread fees | Variable based on DEX liquidity | 0.10–2.0% (broker/exchange) |
| Overnight fees | $0 | $2–$25/day (leveraged brokers) |
| Custody fees | $0 | $0–$5/month |
| Transfer fees | Blockchain network/gas fee ($0.01–$30+) | $1–$25 + network fee |
What are the fees on staking and lending?
Metamask itself does not charge fees for staking or lending; any service costs arise from the selected protocol or validator. When staking via connected protocols (e.g., Lido, Rocket Pool), users may encounter service or validator fees, typically transparent before confirmation. Early withdrawal fees depend on protocol rules, not Metamask.
| Fee Type | Conditions at Metamask | Market Average |
|---|---|---|
| Staking service fee | $0 from wallet; protocol fees apply (5–10%) | 0–15% |
| Lending service fee | $0 from wallet; protocol/APY built in | 1–7% |
| Early withdrawal fee | Not charged by wallet; may apply by protocol | $0–$10 or interest loss |
| Network validator fee | Protocol/validator takes cut (5–20%) | 5–20% |
Crypto currencies available
Metamask offers outstanding flexibility and breadth when it comes to accessing cryptocurrencies and digital assets. I am able to hold, manage, and interact with a virtually unlimited range of tokens—across Ethereum, most EVM-compatible blockchains, and increasingly newer ecosystems through bridge integrations. Stablecoins such as USDC, USDT, and DAI are easily supported, making portfolio management and DeFi access highly practical.
The true strength of Metamask lies in its deep integration with decentralized finance. I can connect seamlessly to leading DEXs, lending platforms, liquid staking solutions, and more – all while retaining full control over my private keys. This opens up a world of yield opportunities, staking protocols, and on-chain trading, limited only by the assets available on the respective blockchain networks I connect to.
However, Metamask is not a trading platform itself; it serves as a bridge to on-chain markets. There is no centralized order book, and some assets (especially on non-EVM chains) may be unavailable or require complex bridging. Features like centralized staking or lending, or direct NFT marketplaces, must be accessed via third-party dApps. Derivatives and CFDs are not natively offered, though protocols offering these products can be accessed through external integrations.
NFT management is possible (especially on Ethereum), but the experience is not as user-friendly or feature-rich as on dedicated NFT marketplaces. Still, for full-spectrum DeFi users or those seeking maximum asset diversity and control, Metamask is hard to match regarding capability and flexibility.
| Asset Class | Type | Number at Metamask | Market Average | Example Assets |
|---|---|---|---|---|
| Cryptocurrencies (spot) | Native/Coin | 1,000+ (via EVM chains) | 100–500+ | ETH, MATIC, DAI, USDC, APE |
| Cryptocurrencies (CFD) | Derivative | Not offered directly | 10–50 | — |
| Stablecoins | Fiat-pegged | 10+ (major chains) | 3–8 | USDT, USDC, DAI, FRAX |
| NFTs | Digital art | Supported via dApps | 100,000+ | ERC-721, ERC-1155 collections |
| Other derivatives | Perpetuals | Not native, via dApps | 20–50 | — |
Staking, DeFi Staking and Lending
Staking, DeFi staking, and lending services are increasingly critical for crypto investors who want to maximize the utility and yield potential of their digital assets.
Staking
Metamask recently introduced native staking for select tokens, focusing primarily on Ethereum. I find this integration both convenient and user-friendly, as it allows users to stake ETH directly within their wallet interface, without needing to bridge assets out or trust third-party custodians. The staking process is straightforward, and the platform transparently displays rates and validator options. However, the selection of tokens is limited—primarily to ETH—and fees can be marginally higher than staking directly with some native DeFi protocols. Compared to leading centralized exchanges, Metamask’s staking tools prioritize security and decentralization, which is a strong plus for self-custody advocates.
| Crypto | Rate or Fee at Metamask | Market Average | Key Conditions |
|---|---|---|---|
| ETH | ~3–4% APY | 3–5% APY | Up to 21 days unbonding period |
| BTC | Not supported | — | — |
| USDT | Not supported | — | — |
Staking DeFi
Metamask excels at DeFi staking because it acts as a gateway wallet to nearly all major DeFi protocols across several blockchains. I can connect my Metamask wallet to protocols like Aave, Curve, or Lido, and stake or provide liquidity directly from my wallet. This high flexibility empowers me to seek competitive yields across DeFi markets and adapt my strategy quickly. The main advantage here is direct access to a decentralized ecosystem; the main limitations are the complexity for newcomers and the need to keep security top of mind. While Metamask itself doesn’t “host” DeFi staking, its connectivity is a key asset.
| Crypto | Rate or Fee at Metamask | Market Average | Key Conditions |
|---|---|---|---|
| ETH | Protocol-dependent (up to 5–6%) | 4–7% APY | Network gas fees apply |
| USDT | Protocol-dependent (4–10%) | 4–10% APY | Varies by protocol/security model |
| DAI | Protocol-dependent (3–8%) | 3–8% APY | Pool/strategy choice matters |
| MATIC | Protocol-dependent (4–15%) | 4–15% APY | Availability on Polygon network |
Lending
Metamask does not directly offer lending services within the wallet interface. There are no native lending products or opportunities to lend assets and earn interest managed by Metamask. For investors, this means you’ll need to access third-party lending platforms—such as Aave or Compound—by connecting your Metamask wallet and using their protocols for earning or borrowing. The absence of direct lending features slightly increases complexity and requires additional diligence to manage risks and optimize returns.
Other services
Additional services play a crucial role in enriching a crypto platform’s ecosystem, making it more versatile and responsive to user needs beyond basic trading.
| Service | Available at Metamask |
|---|---|
| Carte crypto | No |
| Crypto wallet | Yes |
| ETFs crypto | No |
| CFD crypto | No |
| Copy trading | No |
| API trading | No |
| NFT marketplace | Yes |
| Fiat on-ramp | Yes |
| Insurance on funds | No |
Crypto wallet
As a long-time user and reviewer, I consider Metamask’s crypto wallet functionality to be one of the most robust in the industry. It supports a wide range of assets on Ethereum and other EVM-compatible networks, allowing seamless management, storage, and interaction with dApps directly from the wallet. The intuitive interface sets it apart from many competitors, and the self-custodial model puts users fully in control, though it also means you are solely responsible for safeguarding your keys.
NFT marketplace
Metamask enables users to view, transfer, and manage NFTs right within the wallet. While it doesn’t offer a built-in NFT marketplace, the wallet seamlessly connects to leading NFT platforms like OpenSea or Rarible. I find this integration particularly useful, as it allows fast and secure NFT transactions while keeping assets under your control. However, purchasing or selling NFTs still requires interacting with third-party sites, which adds a layer of complexity compared to all-in-one platforms.
Fiat on-ramp
Metamask integrates fiat on-ramp solutions, letting users purchase crypto using debit cards, Apple Pay, or bank transfers through third-party providers like Transak or MoonPay. This feature streamlines the process for Canadian users to enter the crypto ecosystem directly from the wallet interface. In my experience, rates and fees are generally competitive, but they depend on the chosen provider—so I recommend comparing options within the interface before finalizing a transaction.
Account Opening & Deposits
Account opening
To create an account with Metamask, users download the browser extension or mobile app, then follow a guided setup to generate a new crypto wallet. This process involves creating a strong password and securing a unique recovery phrase. Metamask does not require a registration form, email, or identity verification (KYC) for basic wallet functionality. No regulatory questionnaire or document uploads are needed, allowing for immediate wallet activation and use. Some integrated crypto platforms may request KYC if connecting Metamask for trading or staking, in which case uploading ID and address proof could be required, and validation may take a few hours to several days.
Good to know
Activating 2FA in connected platforms and carefully storing your recovery phrase offers extra protection right from account opening.
| Item | Details |
|---|---|
| Opening procedure | Wallet creation via browser extension or mobile app, no KYC for base use |
| Validation time | Instant for wallet; KYC review (if needed) 1–72 hours |
| Accepted deposit methods | Cryptos, stablecoins (on supported networks) |
| Minimum required deposit | None required by Metamask itself |
| Required documents | Only needed for KYC on linked external platforms |
| Practical tip | Write down and secure your secret recovery phrase; if lost, funds cannot be restored |
Deposits and withdrawals on Metamask
Depositing on Metamask means receiving crypto or tokens via supported blockchains such as Ethereum, BNB Chain, or Polygon. Users copy their wallet address and transfer assets from exchanges or other wallets, with funds visible after network confirmation. Fiat currency cannot be stored directly in Metamask; conversions must be done through external platforms or partners that support "buy crypto" integrations. Withdrawals are simply outbound crypto transfers to another wallet or platform, with users responsible for selecting the correct network and covering network fees. Metamask is a non-custodial crypto wallet, so all transfers are final once confirmed on-chain.
Good to know
Always verify the correct blockchain network and address before transferring assets—using the wrong network may result in permanent loss.
| Payment method | Accepted currencies | Minimum amount | Processing time | Possible fees |
|---|---|---|---|---|
| Credit card | Fiat (via integrated partner) | Varies by provider | Instant-5 minutes | Provider/processing fees |
| Bank transfer | Fiat (via external exchange) | Varies by platform | 1–3 business days | Bank/exchange fees |
| E-wallets | Not supported natively | N/A | N/A | N/A |
| Cryptos/stablecoins | ETH, USDT, USDC, DAI, etc. | Network minimums | Minutes to 1 hour | Network/gas fees |
| Other local options | If supported by partner | Varies | Varies | Partner service fees |
Customer reviews
Metamask has an overall Trustpilot rating of 3.7 out of 5, based on 1,420 reviews.
Les utilisateurs mettent en avant plusieurs aspects positifs de la plateforme, notamment :
- Seamless wallet integration across major browsers and mobile devices
- Strong security features and private key management
- Extensive compatibility with DeFi and NFT platforms
- Regular updates and new feature releases
- Quick access to a wide variety of Ethereum-based tokens
En revanche, plusieurs points négatifs sont régulièrement évoqués dans les avis :
- High Ethereum network fees for transactions and swaps
- Occasional bugs or UI glitches, especially after updates
- Difficulties with restoring wallets or retrieving seed phrases
- Limited direct customer support for urgent issues
- Confusing interface for first-time crypto users
Voici quelques exemples représentatifs d’avis publiés sur Trustpilot :
- M.S. – 03/06/2024 : “Metamask made it so easy for me to access DeFi apps, and I really like being in control of my crypto, but fees for swapping tokens sometimes seem too high.”
- J.C. – 17/05/2024 : “Overall satisfied with Metamask, but I got locked out of my wallet after an update and the recovery process was stressful. Support wasn’t as responsive as I hoped.”
- L.K. – 02/04/2024 : “Great wallet for NFTs and ERC-20 tokens, works well with Opensea and Uniswap, though new users might find the interface a bit overwhelming in the beginning.”
FAQ
Is Metamask regulated or certified in CA?
Metamask is not regulated as a financial institution or broker in Canada. It is a decentralized wallet service and does not hold licenses from Canadian regulatory authorities, as it does not directly manage user funds or offer fiat-to-crypto exchange services.
What is the minimum deposit to start trading on Metamask?
Metamask itself does not require a minimum deposit since it is a non-custodial wallet. You can use Metamask by simply adding funds (crypto) to your wallet. However, minimum transaction amounts may be set by the decentralized apps (dApps) or platforms you interact with.
Does Metamask offer welcome bonuses or rewards?
Metamask does not offer traditional welcome bonuses, deposit rewards, or promotions like those commonly found on centralized crypto brokers or trading platforms. Its focus is on providing secure wallet services and access to decentralized applications.
How does staking or earn work on Metamask?
Users can access staking or earn features through third-party decentralized finance (DeFi) protocols integrated with Metamask. The wallet itself does not offer native staking, but you can connect to dApps for earning yield on your crypto assets directly from your Metamask wallet.
How does Metamask earn money (trading fees, spreads, commissions)?
Metamask generates revenue mainly through the decentralized swap feature. When users exchange tokens within the wallet, a service fee (typically 0.875%) is applied on top of standard network fees. Metamask does not charge for storing funds or sending/receiving crypto.
Who is the team or company behind Metamask?
Metamask was developed by Consensys Software Inc., a major blockchain software company based in the United States. The platform is maintained by a global team of developers who focus on Ethereum and Web3 solutions.
When was Metamask launched?
Metamask was first released in 2016 by Consensys. Since then, it has grown into one of the world's most widely-used crypto wallets, regularly updating its features to enhance security and user experience.
Does Metamask provide insurance or proof-of-reserve for customer funds?
Metamask does not offer insurance, protection, or proof-of-reserve for users’ crypto assets. As a non-custodial wallet, users are solely responsible for the security and backup of their private keys and recovery phrases.
How can I contact Metamask’s customer service?
Support is available through the official Metamask website via help articles, email support forms, and an in-app support option. There is no phone support, and all communications are digital. Always ensure you interact using official Metamask support channels to avoid scams.
Does Metamask offer a referral or cashback program?
Currently, Metamask does not provide a referral, affiliate, or cashback program for users. Its services are centered on wallet management and direct interaction with decentralized blockchain applications, rather than promotional incentives.
Is Metamask regulated or certified in CA?
Metamask is not regulated as a financial institution or broker in Canada. It is a decentralized wallet service and does not hold licenses from Canadian regulatory authorities, as it does not directly manage user funds or offer fiat-to-crypto exchange services.
What is the minimum deposit to start trading on Metamask?
Metamask itself does not require a minimum deposit since it is a non-custodial wallet. You can use Metamask by simply adding funds (crypto) to your wallet. However, minimum transaction amounts may be set by the decentralized apps (dApps) or platforms you interact with.
Does Metamask offer welcome bonuses or rewards?
Metamask does not offer traditional welcome bonuses, deposit rewards, or promotions like those commonly found on centralized crypto brokers or trading platforms. Its focus is on providing secure wallet services and access to decentralized applications.
How does staking or earn work on Metamask?
Users can access staking or earn features through third-party decentralized finance (DeFi) protocols integrated with Metamask. The wallet itself does not offer native staking, but you can connect to dApps for earning yield on your crypto assets directly from your Metamask wallet.
How does Metamask earn money (trading fees, spreads, commissions)?
Metamask generates revenue mainly through the decentralized swap feature. When users exchange tokens within the wallet, a service fee (typically 0.875%) is applied on top of standard network fees. Metamask does not charge for storing funds or sending/receiving crypto.
Who is the team or company behind Metamask?
Metamask was developed by Consensys Software Inc., a major blockchain software company based in the United States. The platform is maintained by a global team of developers who focus on Ethereum and Web3 solutions.
When was Metamask launched?
Metamask was first released in 2016 by Consensys. Since then, it has grown into one of the world's most widely-used crypto wallets, regularly updating its features to enhance security and user experience.
Does Metamask provide insurance or proof-of-reserve for customer funds?
Metamask does not offer insurance, protection, or proof-of-reserve for users’ crypto assets. As a non-custodial wallet, users are solely responsible for the security and backup of their private keys and recovery phrases.
How can I contact Metamask’s customer service?
Support is available through the official Metamask website via help articles, email support forms, and an in-app support option. There is no phone support, and all communications are digital. Always ensure you interact using official Metamask support channels to avoid scams.
Does Metamask offer a referral or cashback program?
Currently, Metamask does not provide a referral, affiliate, or cashback program for users. Its services are centered on wallet management and direct interaction with decentralized blockchain applications, rather than promotional incentives.
