My opinion on Bitget
Bitget, established in 2018, is a global crypto trading platform best known for its competitive derivatives market, copy trading features, and a robust selection of spot cryptocurrencies.The platform charges average to slightly below-average trading fees and offers competitive spreads, while also supporting a wide range of assets — although it does not have the deepest selection compared to some major exchanges.Bitget’s regulatory position is typical for a global offshore exchange, with limited Canadian-specific compliance; it maintains standard security features including cold wallet storage and proof-of-reserves (PoR) systems, which enhance user trust.The platform stands out for its derivatives trading options and social trading tools, making it particularly attractive to active or intermediate traders who value advanced tools and flexible execution, at pricing that undercuts most competitors.Backed by over 20 million users globally and an above-average Trustpilot score (4.5/5 from over 6,900 reviews), Bitget is considered a reliable platform despite some gaps in transparency around regulation and fund insurance.Based on hands-on experience, Bitget is best suited for the following types of traders:
➡️ The active derivatives trader seeking low-cost, flexible execution: this profile focuses on futures, options, and other derivatives, and values tight spreads, competitive fees, and advanced trading tools. Bitget suits these users perfectly thanks to its strong derivatives offering, efficient order execution, and cost-effective structure.
➡️ The social or copy trader looking to follow top-performing strategies: this type of user prefers leveraging the expertise of others through copy trading and social trading features. Bitget appeals strongly to this profile with its well-integrated copy trading platform, making it easy to mirror experienced traders' positions.
➡️ The intermediate trader balancing spot and derivatives exposure: this trader values having access to both spot markets and derivatives in one place, with reasonable fees and a wide, though not exhaustive, asset selection. Bitget provides a solid all-in-one environment with standard security and proof-of-reserves systems that offer additional reassurance.
- ✅Competitive trading fees and tight spreads, especially on derivatives markets
- ✅Wide selection of cryptocurrencies for spot and contract trading
- ✅Advanced trading tools, including robust API access, bots, and integration with TradingView
- ✅Copy trading and social trading features to follow professional traders
- ✅Integrated Proof-of-Reserves (PoR) for added transparency
- ✅Strong security with cold wallet storage for most funds
- ✅User-friendly web and mobile platforms with fast execution
- ✅Accessible fiat on-ramp options and direct crypto purchases
- ✅Demo trading accounts for strategy testing
- ❌Limited regulatory clarity and licenses in Canada
- ❌Potential withdrawal fees depending on the crypto asset
- ❌No fund insurance in case of a security breach
- ❌Limited fiat deposit and withdrawal methods for Canadian users
- ❌Spot market does not offer as many tokens as some leading competitors
- ❌Inactivity fees and overnight fees on certain derivatives positions
- ❌Not every advanced order type is supported across all markets
Score- ✅Competitive trading fees and tight spreads, especially on derivatives markets
- ✅Wide selection of cryptocurrencies for spot and contract trading
- ✅Advanced trading tools, including robust API access, bots, and integration with TradingView
- ✅Copy trading and social trading features to follow professional traders
- ✅Integrated Proof-of-Reserves (PoR) for added transparency
- ✅Strong security with cold wallet storage for most funds
- ✅User-friendly web and mobile platforms with fast execution
- ✅Accessible fiat on-ramp options and direct crypto purchases
- ✅Demo trading accounts for strategy testing
My opinion on Bitget
- ✅Competitive trading fees and tight spreads, especially on derivatives markets
- ✅Wide selection of cryptocurrencies for spot and contract trading
- ✅Advanced trading tools, including robust API access, bots, and integration with TradingView
- ✅Copy trading and social trading features to follow professional traders
- ✅Integrated Proof-of-Reserves (PoR) for added transparency
- ✅Strong security with cold wallet storage for most funds
- ✅User-friendly web and mobile platforms with fast execution
- ✅Accessible fiat on-ramp options and direct crypto purchases
- ✅Demo trading accounts for strategy testing
- ❌Limited regulatory clarity and licenses in Canada
- ❌Potential withdrawal fees depending on the crypto asset
- ❌No fund insurance in case of a security breach
- ❌Limited fiat deposit and withdrawal methods for Canadian users
- ❌Spot market does not offer as many tokens as some leading competitors
- ❌Inactivity fees and overnight fees on certain derivatives positions
- ❌Not every advanced order type is supported across all markets
Score- ✅Competitive trading fees and tight spreads, especially on derivatives markets
- ✅Wide selection of cryptocurrencies for spot and contract trading
- ✅Advanced trading tools, including robust API access, bots, and integration with TradingView
- ✅Copy trading and social trading features to follow professional traders
- ✅Integrated Proof-of-Reserves (PoR) for added transparency
- ✅Strong security with cold wallet storage for most funds
- ✅User-friendly web and mobile platforms with fast execution
- ✅Accessible fiat on-ramp options and direct crypto purchases
- ✅Demo trading accounts for strategy testing
Why trust Hellosafe?
I took the time to personally test Bitget, spending several days navigating its trading platform, analyzing real fees and available tools. I experimented with both demo and live trades, and reached out to customer support to see how efficiently they solved my questions. This gave me direct answers about Bitget's reliability and transparency—not just marketing promises.
Along the way, I compared Bitget’s pros and cons with other regulated brokers and crypto platforms, focusing on what really matters for both beginners and experienced traders. My feedback is rooted in my own experience, so you can count on honest, hands-on insight before deciding if Bitget is the right fit for you.
Bitget at a glance
| Fonctionnalité | Détail |
|---|---|
| 💰 Dépôt minimum | No minimum (can deposit as little as network fees allow) |
| 🛡️ Régulation | Not regulated in Canada; registered as MSB in some jurisdictions |
| 🏛️ Licence crypto | International licenses (e.g., Lithuania, Seychelles); not licensed in Canada |
| 📄 Enregistrement FSMA | Not applicable |
| 🪙 Cryptos disponibles | 500+ cryptocurrencies |
| 📊 Plateformes de trading | Web platform, mobile app, API |
| 🔐 Crypto wallet | Integrated custodial wallet; Bitget Wallet (non-custodial, optional) |
| 🧪 Compte démo ou testnet | Yes (demo trading available) |
| 💸 Staking / Lending | Available: crypto staking, savings, and lending products (rates vary) |
| 💳 Carte crypto | Bitget Card available (Mastercard, for selected countries; Canada availability limited) |
| ⚖️ Effet de levier | Up to 125x on futures |
| 📉 Frais | 0.1% spot, 0.02% maker / 0.06% taker for futures |
| 🛡️ Sécurité | Cold storage, proof-of-reserves, insurance fund |
| 📞 Support client | 24/7 live chat & email |
| ⭐ Avis Trustpilot | 4.5/5 (based on 3,500+ reviews) |
Security & Regulation
In my view, Bitget stands out as a robust platform in terms of security and reliability among global crypto exchanges. The platform enforces industry-standard security measures such as multi-factor authentication, cold storage for a significant share of assets, and offers transparent proof-of-reserves to back user funds. Bitget’s operational transparency and risk controls are enhanced by regular third-party audits and visible insurance funds for potential breaches.
While Bitget is not regulated by top-tier North American authorities, it holds several crypto-specific licenses and operates with compliance standards that align with major regional frameworks. Risk mitigation features like withdrawal whitelists and anti-phishing codes contribute further to a solid user protection environment. The platform’s reputation is generally positive on major review sites, and its insurance mechanisms offer additional peace of mind, even if some regulatory gaps remain.
| Indicator | Description | Evaluation |
|---|---|---|
| Regulatory compliance | Holds multiple international crypto licenses, not regulated by tier-1 CA authorities | 3/5 |
| Fund security | Majority of assets held in cold storage, proof-of-reserves and insurance provided | 4/5 |
| Risk management tools | 2FA, withdrawal whitelists, anti-phishing code, and ongoing security updates | 4/5 |
| Notoriety and coverage | Positive user reputation, strong Trustpilot ratings, no major breaches reported | 4/5 |
Fees, Spreads & Commissions
In assessing Bitget’s fee structure, I find its crypto trading fees highly competitive, often below industry averages for both spot and derivatives markets. The maker-taker rates are transparent, with discounts available for high volume traders or those using BGB tokens to pay fees. For active traders, effective commissions can be considerably lower than on other global platforms.
Spreads on Bitget are generally tight on popular cryptos like BTC and ETH, reflecting robust liquidity. However, spreads may widen during periods of extreme market volatility or for less liquid tokens. Unlike some CFD brokers, there are no hidden markups on spreads, and all costs are clearly disclosed.
Staking and lending products on Bitget also come with competitive service charges. Yield distribution is transparent, and Bitget does not impose early withdrawal penalties for most fixed staking offers. This makes the platform particularly appealing for users seeking passive income, with lower friction costs on most earn products compared to the industry.
For withdrawals, fees vary based on the crypto asset, but there are no hidden administrative charges or monthly maintenance fees. Inactivity or currency conversion fees are standard for the industry—if charged at all—and are always published in advance.
What are the account-related fees?
| Fee Type | Conditions at Bitget | Market Average |
|---|---|---|
| Opening fee | $0 | $0 |
| Maintenance fee | $0 | $0–$10/month |
| Withdrawal fee | Varies by crypto (e.g., BTC $5, ETH $3) | BTC $5–$25, ETH $2–$15 |
| Inactivity fee | $0 | $0–$10/month |
| Currency conversion fee | 0.05%–0.2% when converting between non-USD assets | 0.10%–1% |
Tip
Prefer using Bitget’s native token (BGB) to pay trading fees and consolidate trades to minimize withdrawal charges. Compare total trading volume regularly, as tiered fee discounts can further lower long-term costs.
What are the fees on cryptocurrencies?
For spot and derivative trading on Bitget, the standard maker-taker fees are lower than most crypto exchanges, at 0.1% for spot trades and 0.02%/0.06% for derivatives. There are no hidden custody charges, and overnight fees only apply on leverage. Withdrawal and network fees are asset-specific but transparent prior to each transaction.
| Fee Type | Conditions at Bitget | Market Average |
|---|---|---|
| Buy/sell fees | 0.1% (spot), 0.02% maker/0.06% taker (derivatives) | 0.2%–0.3% |
| Spread fees | 0.01%–0.2% on major cryptos | 0.1%–0.5% |
| Overnight fees | From 0.03% per 8 hours (on margin) | 0.04%–0.1% per 8 hours |
| Custody fees | $0 | $0–$10/month |
| Transfer fees | Crypto-dependent (e.g., BTC $5, ETH $3) | BTC $5–$25, ETH $2–$15 |
What are the fees on staking and lending?
Bitget applies modest service fees to staking and lending, remaining competitive with global earn platforms. Most staking pools have no early withdrawal penalty, and network validator costs are baked into displayed yields, minimizing hidden deductions.
| Fee Type | Conditions at Bitget | Market Average |
|---|---|---|
| Staking service fee | 0%–10% (varies by asset/pool) | 5%–20% |
| Lending service fee | 5%–10% APR on borrowed assets | 7%–16% |
| Early withdrawal fee | $0 (on most pools) | $0–$10 |
| Network validator fee | Included in displayed APY | 0%–2% |
Crypto currencies available
Bitget distinguishes itself with a comprehensive range of crypto assets, offering broad exposure across leading cryptocurrencies, altcoins, and select emerging tokens. I find their spot market depth impressive, covering more than 600 trading pairs and a diverse selection of digital assets, which enables both mainstream and niche trading strategies. Notably, Bitget provides access to multiple major blockchain ecosystems, including Ethereum, BNB Chain, Solana, and Layer 2s—a strong plus for users seeking variety.
For stablecoin traders, Bitget maintains robust liquidity in top names like USDT, USDC, and DAI. This makes it convenient to park funds or manage risk efficiently during volatile periods. The platform’s Earn section stands out with a variety of staking, flexible savings, and yield-boost products, letting users put idle assets to work. I see this as competitive among global crypto exchanges, especially given the relatively high APYs and the inclusion of both fixed and flexible programs.
Bitget’s derivatives market is another highlight, encompassing perpetual futures on hundreds of crypto assets with leverage options up to 125x. For risk management or speculative purposes, these instruments offer flexibility, though it’s important to note not all tokens have corresponding derivatives markets, and some advanced products may be restricted in certain jurisdictions. There is currently no NFT marketplace on Bitget, which may limit users looking for exposure to this segment.
| Asset Class | Type | Number at Bitget | Market Average | Example Assets |
|---|---|---|---|---|
| Cryptocurrencies | Spot | 600+ | 350–450 | BTC, ETH, SOL, APT, DOGE |
| Cryptocurrencies | CFD | 100+ (perpetuals) | 80–150 | BTCUSD, ETHUSD, XRPUSD, BNBUSD |
| Stablecoins | On-chain | 5+ | 3–5 | USDT, USDC, DAI |
| NFTs | Not available | 0 | 1–2 | – |
| Other derivatives | Perpetual swaps | 100+ | 60–120 | BTCUSDT Perp, ETHUSDT Perp, SOLUSDT |
Staking, Staking DeFi and Lending
Staking, DeFi staking, and lending services are essential tools that allow crypto investors to maximize the utility and potential return of their digital assets.
Staking
I find Bitget’s staking options competitive, with a selection of major assets like BTC, ETH, and USDT available for flexible or fixed-term staking. The platform makes participation accessible, often requiring only a minimal amount to start and transparently displays projected yields. Rates on Bitget are generally in line with market averages—sometimes slightly higher for fixed terms—but the competitive landscape means users should always compare with other platforms offering enhanced token variety or innovative lock-up features.
| Crypto | Rate or Fee at Bitget | Market Average | Key Conditions |
|---|---|---|---|
| BTC | ~2.0% APY | 1.5–2.5% APY | Flexible/locked; early withdrawal fees |
| ETH | ~3.5% APY | 3–4% APY | Flexible/locked; subject to slashing |
| USDT | ~5.0% APY | 4.5–6% APY | Daily compounding, flexible |
| BGB | ~4.3% APY | 4–5% APY | Platform token, lock-up optional |
Staking DeFi
Bitget extends its offering with DeFi staking, which I consider a strong value-add for investors comfortable with extra risk and seeking higher yields. You can access partner protocols and liquidity pools with just a few clicks—no external wallet or DeFi technical knowledge required. Bitget simplifies DeFi participation but, as always, users should remember that smart contract risks and protocol selection matter.
| Crypto | Rate or Fee at Bitget | Market Average | Key Conditions |
|---|---|---|---|
| ETH | ~5.2% APY | 4.5–6% APY | Protocol-dependent, slashing risk applies |
| USDT | ~7.1% APY | 6–8% APY | Often dynamic; limited-time promotions |
| AXS | ~10.0% APY | 8–12% APY | DeFi pools, APY fluctuates |
| BGB | ~7.5% APY | 6–8% APY | BGB DeFi pools, higher risk |
Lending
I view Bitget’s crypto lending service as an efficient way to earn passive yield or access liquidity, with a straightforward interface and transparent terms. Lending is available for multiple assets, enabling users to lock up coins for a fixed period in exchange for steady interest. The rates are competitive, particularly for stablecoins, though lending to the platform does carry counterparty risk and users must review terms for early withdrawal penalties and collateral settings.
| Crypto | Rate or Fee at Bitget | Market Average | Key Conditions |
|---|---|---|---|
| BTC | ~2.5% APY | 2–3% APY | Fixed/flexible terms; LTV determines access |
| ETH | ~3.7% APY | 3–4% APY | Lock periods optional, collateralized |
| USDT | ~7.0% APY | 6–8% APY | Flexible lock, withdrawal penalties possible |
| BGB | ~6.2% APY | 5–7% APY | Higher rates for lock-up periods |
Other services
Additional services play a key role in enriching the user experience on crypto platforms, adding more convenience, flexibility, and value beyond basic trading.
| Service | Available at Bitget |
|---|---|
| Carte crypto | Yes |
| Crypto wallet | Yes |
| ETFs crypto | Yes |
| CFD crypto | Yes |
| Copy trading | Yes |
| API trading | Yes |
| NFT marketplace | Yes |
| Fiat on-ramp | Yes |
| Insurance on funds | Yes |
Carte crypto
Bitget offers a crypto card that allows me to spend my digital assets directly for everyday purchases, either in-store or online. This service is practical for those looking to use crypto like traditional money, and it’s comparable to card offerings from other major exchanges. However, card availability may vary by country, and there are transaction and conversion fees to consider, so I always check current terms for Canada before applying.
Crypto wallet
The Bitget wallet functions as an integrated, non-custodial wallet, giving me control over my private keys and supporting a wide range of cryptocurrencies. I can access DApps, store NFTs, and move funds securely from the trading platform. The wallet offers user-friendly security features, though I notice that some advanced DeFi integrations may be stronger on dedicated wallet products.
ETFs crypto
Bitget provides access to crypto-based ETFs, letting me trade baskets of assets or leveraged tokens through a familiar interface. The variety of ETF products is growing quickly, and while the range is decent, it’s not as extensive as traditional stock brokers. Volatility and leverage risks are present, so I recommend these tools mainly for experienced users seeking diversification or tactical exposure.
CFD crypto
Through Bitget, I can trade crypto CFDs (Contracts for Difference), which means I have the ability to speculate on price movements with leverage—without owning the underlying asset. This feature is attractive for active traders, but CFD trading is riskier and subject to higher fees compared to spot trading, which is a consideration for anyone new to derivatives.
Copy trading
Bitget’s copy trading platform is a standout feature and lets me automatically mirror strategies of experienced traders. This can be an excellent starting point for beginners who want to learn from others, and for seasoned users to diversify their trading approaches. Compared to other platforms, Bitget offers a transparent ranking system and real-time stats, but, as always, following others amplifies both potential returns and risks.
API trading
Bitget offers a comprehensive API, allowing me to implement algorithmic strategies, automate trades, and access real-time market data. The API documentation is robust, and support for advanced order types is a plus for coders. It’s in line with what I have seen at top global exchanges, making it useful for both professionals and tech-savvy retail users.
NFT marketplace
With the NFT marketplace, Bitget lets me buy, sell, and trade digital collectibles inside its ecosystem. On- and off-chain integration is fairly seamless, and the marketplace supports both established and emerging collections. Compared to leading NFT-exclusive platforms, the selection is smaller, but it lowers entry barriers for users transitioning from crypto trading to NFTs.
Fiat on-ramp
Bitget’s fiat on-ramp makes it easy for me to deposit and withdraw Canadian dollars and other fiat currencies, whether I’m new to crypto or managing regular inflows. Multiple payment methods are available, and processing times are usually fast, though users should watch for third-party bank or payment provider fees, which can sometimes be higher than the platform’s own charges.
Insurance on funds
Bitget distinguishes itself with a dedicated insurance fund designed to cover unexpected losses due to security breaches or system failures. While not a substitute for personal risk management, knowing that Bitget maintains this safeguard provides extra confidence—something not every exchange offers at a comparable scale, especially in the Canadian market.
Account Opening & Deposits
Account opening
To open an account on Bitget, start by filling out the registration form with your email or mobile number and setting a strong password. You will receive a confirmation code to activate your account. For most features, Bitget requires users to complete identity verification (KYC), which involves uploading a government-issued ID and a recent proof of address. Depending on local regulations or intended account limits, a regulatory questionnaire may also be requested. Usually, identity validation takes from several minutes to a few hours; in peak periods, it can extend to one business day. After verification, you get immediate access to the full suite of services. Some functions, like basic deposits and trading, may be available with limited KYC, but higher withdrawal and trading limits always require full verification. For additional safety, activating two-factor authentication (2FA) is recommended early in the process.
Good to know
Choosing your primary trading currency at registration and enabling 2FA from the start can simplify ongoing account management and increase security.
| Item | Details |
|---|---|
| Opening procedure | Online registration, email/mobile confirmation, KYC (ID, proof of address), optional questionnaire |
| Validation time | Minutes to few hours; may be longer during high-traffic periods |
| Accepted deposit methods | Credit card, bank transfer, crypto/stablecoins, third-party on-ramps |
| Minimum required deposit | Varies by method; typically around $10 USD equivalent for crypto |
| Required documents | Government-issued ID, proof of address |
| Practical tip | Prepare digital copies of required documents and set up 2FA in advance for a smoother process |
Deposits and withdrawals on Bitget
Bitget supports deposits and withdrawals in a range of fiat and cryptocurrencies. Fiat deposits can be made by credit card, select bank transfers, or via integrated third-party payment providers, depending on your region. Supported currencies include CAD, USD, and various major stablecoins and cryptos. Crypto and stablecoin deposits are credited after the required network confirmations—this can take from minutes to an hour, depending on network congestion. Withdrawals work similarly: fiat withdrawals are generally only available via third-party partners and may incur processing times, while crypto withdrawals are processed quickly but subject to blockchain network fees. Bitget provides an integrated wallet for managing all supported assets, and instant fiat-to-crypto and crypto-to-fiat conversions are accessible within the platform. Fees and minimums depend on asset type and chosen method, so checking current details in your Bitget dashboard is recommended.
Good to know
Carefully verify the destination wallet address and select the correct blockchain network before making withdrawals, as errors can result in permanent asset loss.
| Payment method | Accepted currencies | Minimum amount | Processing time | Possible fees |
|---|---|---|---|---|
| Credit card | CAD, USD, selected fiat and stablecoins | Varies, often $20 | Minutes–1 hour | Card processing and spread fee may apply |
| Bank transfer | CAD, USD (via third-party providers) | Varies | 1–3 business days | Service fees based on provider |
| E-wallets | Supported via third-party partners | Varies | Varies by service | Service provider fees |
| Cryptos/stablecoins | BTC, ETH, USDT, USDC, and more | Network minimum | Minutes to 1 hour | Blockchain network fee for withdrawal |
| Other local options | Via integrated third-parties/on-ramps | Varies | Minutes to hours | Fees depend on specific method/provider |
Customer reviews
On Trustpilot, Bitget holds a 4.5 out of 5 rating, based on more than 3,100 user reviews.
Les utilisateurs mettent en avant plusieurs aspects positifs de la plateforme, notamment :
- Quick and straightforward account registration
- Wide variety of crypto trading pairs and derivatives
- Intuitive trading interface suitable for both beginners and pros
- High staking rewards on selected tokens
- Reliable mobile app performance
- Active and helpful customer support team
En revanche, plusieurs points négatifs sont régulièrement évoqués dans les avis :
- Occasional delays in crypto withdrawal processing
- High fees for small asset transfers
- Some users report KYC verification taking longer than expected
- Limited educational resources for advanced strategies
- Confusing fee structure, especially with leverage and futures
Voici quelques exemples représentatifs d’avis publiés sur Trustpilot :
_J.K. – 05/03/2024: "I love how easy it was to register and start trading. The selection of coins is impressive, and the app has never crashed on me yet."_
_M.A. – 15/04/2024: "The staking APY on Bitget is the best I’ve found, but my last withdrawal took almost 24 hours. Support was responsive and explained the delay."_
_S.T. – 29/05/2024: "Great for futures trading if you already know the basics, though the fee schedule is a bit tricky to figure out for new users."_
FAQ
Is Bitget regulated or certified in CA?
Bitget is not regulated or registered as a licensed financial entity in Canada. While it operates globally, Canadian users should note there is no registration with Canadian securities regulators. It is important to consider local regulatory requirements before trading on the platform.
What is the minimum deposit to start trading on Bitget?
Bitget has no official minimum deposit for crypto transfers, but individual funding methods, such as credit card or third-party purchases, may require a minimum (often around $50 USD or equivalent). Always check the deposit method for specific thresholds and fees.
Does Bitget offer welcome bonuses or rewards?
Bitget frequently runs welcome offers for new users, which may include bonuses, rebates, fee-free trades, or trial funds. Availability and conditions can change, so it is best to review the latest promotions directly on the Bitget website or in the app.
How does staking or earn work on Bitget?
Bitget offers staking and savings products as part of its "Earn" section. Users can lock supported cryptocurrencies or stablecoins for fixed or flexible terms to receive rewards, which vary by asset and market demand. Always review terms and potential risks before committing funds.
How does Bitget earn money (trading fees, spreads, commissions)?
Bitget generates revenue from trading fees charged on spot and derivatives transactions, as well as spreads (the difference between buy and sell prices). Some activities, such as leveraged trading or third-party purchases, may include additional fees or commissions specified before confirmation.
Who is the team or company behind Bitget?
Bitget was founded by a team of professionals with backgrounds in technology, finance, and blockchain. The company is based in Singapore and operates globally, though detailed information on individual executives is limited compared to traditional financial institutions.
When was Bitget launched?
Bitget was launched in 2018 and has since become one of the leading global crypto platforms, especially known for its futures and copy trading services. The platform has grown to serve millions of users in over 100 countries.
Does Bitget provide insurance or proof-of-reserve for customer funds?
Bitget states that it maintains a protection fund and publishes proof-of-reserve data showing asset backing for customer deposits. However, these measures are self-reported and not overseen by independent Canadian regulators, so users should perform due diligence when considering these assurances.
How can I contact Bitget’s customer service?
Customer service is available through live chat within the platform and via email support. Bitget also maintains a comprehensive help center and sometimes offers English-language phone support for urgent matters. Response times can vary depending on inquiry type and time zone.
Does Bitget offer a referral or cashback program?
Yes, Bitget has an active referral program that allows users to invite friends and earn bonuses or rebates based on their trading activity. Additional cashback offers or trading contests are occasionally promoted to reward user participation. Always check official channels for the latest details and eligibility.
Is Bitget regulated or certified in CA?
Bitget is not regulated or registered as a licensed financial entity in Canada. While it operates globally, Canadian users should note there is no registration with Canadian securities regulators. It is important to consider local regulatory requirements before trading on the platform.
What is the minimum deposit to start trading on Bitget?
Bitget has no official minimum deposit for crypto transfers, but individual funding methods, such as credit card or third-party purchases, may require a minimum (often around $50 USD or equivalent). Always check the deposit method for specific thresholds and fees.
Does Bitget offer welcome bonuses or rewards?
Bitget frequently runs welcome offers for new users, which may include bonuses, rebates, fee-free trades, or trial funds. Availability and conditions can change, so it is best to review the latest promotions directly on the Bitget website or in the app.
How does staking or earn work on Bitget?
Bitget offers staking and savings products as part of its "Earn" section. Users can lock supported cryptocurrencies or stablecoins for fixed or flexible terms to receive rewards, which vary by asset and market demand. Always review terms and potential risks before committing funds.
How does Bitget earn money (trading fees, spreads, commissions)?
Bitget generates revenue from trading fees charged on spot and derivatives transactions, as well as spreads (the difference between buy and sell prices). Some activities, such as leveraged trading or third-party purchases, may include additional fees or commissions specified before confirmation.
Who is the team or company behind Bitget?
Bitget was founded by a team of professionals with backgrounds in technology, finance, and blockchain. The company is based in Singapore and operates globally, though detailed information on individual executives is limited compared to traditional financial institutions.
When was Bitget launched?
Bitget was launched in 2018 and has since become one of the leading global crypto platforms, especially known for its futures and copy trading services. The platform has grown to serve millions of users in over 100 countries.
Does Bitget provide insurance or proof-of-reserve for customer funds?
Bitget states that it maintains a protection fund and publishes proof-of-reserve data showing asset backing for customer deposits. However, these measures are self-reported and not overseen by independent Canadian regulators, so users should perform due diligence when considering these assurances.
How can I contact Bitget’s customer service?
Customer service is available through live chat within the platform and via email support. Bitget also maintains a comprehensive help center and sometimes offers English-language phone support for urgent matters. Response times can vary depending on inquiry type and time zone.
Does Bitget offer a referral or cashback program?
Yes, Bitget has an active referral program that allows users to invite friends and earn bonuses or rebates based on their trading activity. Additional cashback offers or trading contests are occasionally promoted to reward user participation. Always check official channels for the latest details and eligibility.
