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Our review of OKX crypto platform: 4.2/5

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Nishadh Mohammed updated on February 14, 2025

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OKX: A Summary

  • Extensive Cryptocurrency Selection: OKX supports over 300 cryptocurrencies, offering a wider variety than many Canadian exchanges like Bitbuy or NDAX.
  • Advanced Trading Features: The platform provides spot trading, futures, options, and margin trading, making it an attractive choice for retail and professional traders.
  • Low Trading Fees: With maker fees starting at 0.08% and taker fees at 0.1%, OKX is cheaper than Coinbase and comparable to Binance.
  • DeFi and Earn Products: Offers staking, lending, and yield farming through OKX Earn, providing passive income opportunities.
  • Integrated Web3 Wallet: Users can access DeFi applications, swap tokens, and interact with blockchain-based services directly from OKX.
  • NFT Marketplace: Users can buy, sell, and trade NFTs directly on OKX, a feature unavailable on all exchanges.
  • Not Registered with Canadian Regulators: OKX is not registered with IIROC, FINTRAC, or any provincial securities commissions (OSC, BCSC, ASC), making it a riskier option for compliance-conscious traders.
  • No Direct CAD Deposits or Withdrawals: Unlike Bitbuy or VirgoCX, OKX does not support Interac e-Transfers or direct bank transfers in CAD, requiring users to convert through third-party services.
  • Complex for Beginners: The wide range of trading options and tools can be overwhelming for new traders compared to simpler platforms like Shakepay.
  • Restricted Features in Certain Regions: Some OKX services may have limited availability in Canada, particularly in provinces with stricter regulations.
Table of Contents
  • OKX in brief
  • Our opinion of OKX
  • What types of accounts are available with OKX?
  • How do deposits and withdrawals work with OKX?
  • Does OKX offer crypto staking?
  • How are revenues generated by OKX taxed?
  • Contact: How do you contact the OKX customer service?
  • FAQs
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OKX in brief

FeatureDetails
💵 Minimum DepositNo minimum deposit required
🏛 RegulationsNot regulated in Canada
🇨🇦 CSA, IIROC, FINTRAC, Provincial Regulators Registration❌ No
🪙 Cryptos Available300+ cryptocurrencies
💰 ServicesStaking, lending, yield farming
💳 Crypto Card❌ Not available
🎨 NFT Marketplace✅ Available
📚 Training & Education✅ Available
💸 FeesMaker: 0.08%, Taker: 0.1%
📞 Customer SupportLive chat, email, Telegram, Twitter
Trustpilot Verified Reviews3.6/5 (1,505 reviews)
OKX: Key Features at a Glance
💵 Minimum Deposit
Details
No minimum deposit required
🏛 Regulations
Details
Not regulated in Canada
🇨🇦 CSA, IIROC, FINTRAC, Provincial Regulators Registration
Details
❌ No
🪙 Cryptos Available
Details
300+ cryptocurrencies
💰 Services
Details
Staking, lending, yield farming
💳 Crypto Card
Details
❌ Not available
🎨 NFT Marketplace
Details
✅ Available
📚 Training & Education
Details
✅ Available
💸 Fees
Details
Maker: 0.08%, Taker: 0.1%
📞 Customer Support
Details
Live chat, email, Telegram, Twitter
Trustpilot Verified Reviews
Details
3.6/5 (1,505 reviews)

Our opinion of OKX

OKX positions itself as a powerful trading platform offering a wide range of cryptocurrencies, low fees, and advanced trading tools. The exchange is best suited for experienced traders who seek derivatives trading, passive income options, and access to DeFi applications.

We liked its low maker and taker fees, making it one of the more cost-effective options for frequent traders. We also liked the availability of staking, lending, and yield farming, which adds opportunities to earn passive income beyond traditional trading.

The Web3 wallet integration is another strong feature, allowing seamless interaction with decentralized applications. We appreciated the smooth and user-friendly mobile app, which offers full trading functionality with real-time market tracking.

We would have liked it if OKX provided direct CAD deposits and withdrawals, as Canadian users currently have to rely on third-party services, adding extra steps and fees. Further, it would've been beneficial if the platform was regulated in Canada, as its lack of approval from IIROC or FINTRAC may be a concern for compliance-conscious traders. The customer support response times could be more consistent, as some users report delays in resolving issues.

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Who is OKX best for?

Overall, OKX remains one of the strongest platforms for crypto traders looking for low-cost trading, advanced financial products, and a diverse range of assets, but its lack of direct fiat support and regulatory oversight in Canada are factors to consider.

Before zeroing in on OKX, compare the best crypto brokers and platforms in Canada:

Compare the best cryptocurrency exchange platforms in Canada!Compare platforms now

Let's find out more about our test results on OKX.

Reliability and Security 3/5

OKX, established in 2017, is a Seychelles-based cryptocurrency exchange that has rapidly grown to serve millions of users across more than 100 countries. The platform offers a comprehensive suite of services, including spot and derivatives trading, staking, lending, and an integrated NFT marketplace.

In terms of reliability and safety, OKX employs industry-standard security measures such as two-factor authentication (2FA), cold storage for the majority of user funds, and regular security audits to safeguard assets. However, it's important to note that OKX is not registered with Canadian regulatory authorities, including the Ontario Securities Commission (OSC), the British Columbia Securities Commission (BCSC), or the Alberta Securities Commission (ASC). In fact, in March 2023, OKX ceased operations in Canada due to evolving regulatory requirements.

For Canadian traders, this lack of local regulatory oversight means that using OKX carries certain risks, particularly concerning investor protection and legal recourse. While the platform has a strong global reputation and robust seity features, the absence of Canadian regulator approval is a significant consideration.

Cryptocurrencies Available 5/5

OKX is recognized as one of the most diverse crypto exchanges in terms of available assets. With over 300 cryptocurrencies and a wide selection of altcoins, DeFi tokens, and NFTs, the platform provides traders with extensive options beyond just major digital currencies like Bitcoin and Ethereum. Compared to many competitors, OKX offers a broader range of trading pairs, derivatives, and Web3-based assets, making it an appealing choice for users looking for variety.

Below is a comparison of the number of crypto assets available on OKX versus the market average:

CryptoNumber on OKXMarket Average
Cryptocurrencies (BTC, ETH, etc.)300+150-250
Altcoins (DeFi, gaming, meme coins, etc.)250+100-200
NFTs (via OKX NFT Marketplace)Hundreds of collectionsVaries (Limited to major platforms)
OKX Cryptocurrencies Available
Cryptocurrencies (BTC, ETH, etc.)
Number on OKX
300+
Market Average
150-250
Altcoins (DeFi, gaming, meme coins, etc.)
Number on OKX
250+
Market Average
100-200
NFTs (via OKX NFT Marketplace)
Number on OKX
Hundreds of collections
Market Average
Varies (Limited to major platforms)
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Our opinion on OKX's offerings

OKX outperforms many exchanges in asset diversity, offering a wide selection of tradable cryptocurrencies, altcoins, and NFTs. The platform's integration with Web3 and DeFi applications further enhances its appeal, positioning it as a strong choice for traders looking for a comprehensive digital asset experience.

Services and Tools 4.5/5

OKX offers a comprehensive suite of services, catering to both active traders and long-term investors. From staking and lending to yield farming and NFT trading, the platform provides a range of financial tools that go beyond standard crypto trading. Here’s an overview of the key services available:

  • 💰 Lending: Users can lend their crypto through OKX Earn, earning interest on idle assets.
  • 🔗 Staking: The platform supports both flexible and fixed-term staking, offering competitive yields.
  • 🌾 Yield Farming: OKX provides liquidity mining and DeFi yield farming for users looking to maximize returns.
  • 📊 Copy Trading: A feature that allows users to mirror the strategies of successful traders.
  • 🏦 Dual Investment: A structured product where users earn returns based on price movements.
  • 🤖 Trading Bots: Automated bots for executing grid trading and other strategies.
  • 🖼 NFT Marketplace: Users can buy, sell, and trade NFTs and digital collectibles directly on OKX.

Fees and Commissions 5/5

OKX positions itself as a cost-effective trading platform with a transparent and competitive fee structure. The exchange offers maker fees starting at 0.08% and taker fees at 0.1%, making it cheaper than Coinbase and comparable to Binance. The platform also provides discounts for high-volume traders and OKB token holders, reducing costs even further.

Below is a comparison of OKX’s trading fees with the market average for the most traded cryptocurrencies:

CryptoOKX Fees (Maker/Taker)Market Average (Maker/Taker)
Bitcoin (BTC)0.08% / 0.1%0.10% / 0.20%
Ethereum (ETH)0.08% / 0.1%0.10% / 0.20%
Solana (SOL)0.08% / 0.1%0.10% / 0.25%
Ripple (XRP)0.08% / 0.1%0.10% / 0.25%
Dogecoin (DOGE)0.08% / 0.1%0.10% / 0.30%
OKX fees and commissions
Bitcoin (BTC)
OKX Fees (Maker/Taker)
0.08% / 0.1%
Market Average (Maker/Taker)
0.10% / 0.20%
Ethereum (ETH)
OKX Fees (Maker/Taker)
0.08% / 0.1%
Market Average (Maker/Taker)
0.10% / 0.20%
Solana (SOL)
OKX Fees (Maker/Taker)
0.08% / 0.1%
Market Average (Maker/Taker)
0.10% / 0.25%
Ripple (XRP)
OKX Fees (Maker/Taker)
0.08% / 0.1%
Market Average (Maker/Taker)
0.10% / 0.25%
Dogecoin (DOGE)
OKX Fees (Maker/Taker)
0.08% / 0.1%
Market Average (Maker/Taker)
0.10% / 0.30%

Other Fees

  • Deposit Fees: ❌ No fees for crypto deposits, but fiat deposits via third-party services may incur charges.
  • Withdrawal Fees: ✅ Varies by crypto (e.g., BTC: 0.0005 BTC, ETH: 0.005 ETH). Generally competitive but not the lowest in the market.
  • Conversion Fees: ✅ Applies when swapping between different currencies, depending on market conditions.
  • Inactivity Fees: ❌ None – OKX does not charge inactivity fees, unlike some traditional brokers.
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Our opinion on OKX's fees and commissions

OKX provides one of the most cost-effective fee structures, with low trading fees, no deposit fees, and competitive withdrawal rates. While fiat deposits and conversions through third-party providers may add extra costs, the platform remains a top choice for traders looking to minimize expenses.

Customer Reviews 3.6/5

OKX has a Trustpilot rating of 3.6/5 based on 1,505 reviews, reflecting a mix of positive feedback on its low fees, trading features, and crypto diversity, while some users mention issues with withdrawals and customer support response times.

PlatformTrustpilot RatingNumber of Reviews
Nexo4.715,677
OKX3.61,505
Bitvavo3.918,876
Coinbase3.814,611
VirgoCX3.71
Uphold2.79,513
Bybit2.82,983
Bitbuy1.6411
Binance1.44,886
OKX reviews, Trustpilot ratings vs competitors
Trustpilot Rating
4.7
Number of Reviews
15,677
OKX
Trustpilot Rating
3.6
Number of Reviews
1,505
Bitvavo
Trustpilot Rating
3.9
Number of Reviews
18,876
Trustpilot Rating
3.8
Number of Reviews
14,611
Trustpilot Rating
3.7
Number of Reviews
1
Trustpilot Rating
2.7
Number of Reviews
9,513
Trustpilot Rating
2.8
Number of Reviews
2,983
Trustpilot Rating
1.6
Number of Reviews
411
Binance
Trustpilot Rating
1.4
Number of Reviews
4,886

Here are some recent reviews from Canadian users:

  • Mark T (January 25, 2025): "I've been using OKX for a few months now, mainly for futures trading, and I have to say the platform is excellent. The fees are much lower than what I was paying on other exchanges, and the execution speed is great. However, I had some issues with account verification—it took almost a week to get fully approved. Customer support was responsive but slow, so that’s something they could improve."
  • Sarah L (December 10, 2024): "I love the staking options on OKX. The returns are higher than what I was getting on other platforms, and I like that I can choose between flexible and fixed staking. The mobile app is super easy to use, which is a huge plus. The only downside for me is that I wish they offered direct CAD deposits. Right now, I have to use third-party services, which adds extra fees."
  • Jason R (November 22, 2024): "I switched to OKX after Binance left Canada, and overall, it’s been a good experience. The variety of altcoins is impressive, and I like the trading bots feature—it saves me a lot of time. That said, I had a withdrawal stuck for over 24 hours, which was frustrating. It eventually went through, but I feel like they should have better communication on delays."

How does OKX compare to other Crypto brokers?

OKX provides a comprehensive crypto trading experience, offering a vast selection of assets, low fees, and various financial services. Below is a comparison with three other well-known platforms:

FeatureOKXNexoVirgoCXBitbuy
🪙 Available Cryptos300+40+75+25+
💵 Minimum DepositNo minimumNo minimum$1 CAD$50 CAD
🛠 ServicesStaking, lending, yield farming, copy tradingStaking, lending, borrowingBasic trading, stakingBasic trading
💸 FeesMaker: 0.08%, Taker: 0.1%Free trades for loyalty members, others up to 0.5%0% for deposits, 0.5% trading fee0.2% trading fee
🎨 NFT Marketplace✅ Available❌ Not available❌ Not available❌ Not available
💳 Crypto Card❌ Not available✅ Available❌ Not available❌ Not available
🏛 Regulation❌ Not regulated in Canada✅ Registered with FINTRAC✅ Registered with FINTRAC & OSC✅ Registered with FINTRAC & OSC
OKX vs. Competitors: Feature Comparison
🪙 Available Cryptos
OKX
300+
Nexo
40+
VirgoCX
75+
Bitbuy
25+
💵 Minimum Deposit
OKX
No minimum
Nexo
No minimum
VirgoCX
$1 CAD
Bitbuy
$50 CAD
🛠 Services
OKX
Staking, lending, yield farming, copy trading
Nexo
Staking, lending, borrowing
VirgoCX
Basic trading, staking
Bitbuy
Basic trading
💸 Fees
OKX
Maker: 0.08%, Taker: 0.1%
Nexo
Free trades for loyalty members, others up to 0.5%
VirgoCX
0% for deposits, 0.5% trading fee
Bitbuy
0.2% trading fee
🎨 NFT Marketplace
OKX
✅ Available
Nexo
❌ Not available
VirgoCX
❌ Not available
Bitbuy
❌ Not available
💳 Crypto Card
OKX
❌ Not available
Nexo
✅ Available
VirgoCX
❌ Not available
Bitbuy
❌ Not available
🏛 Regulation
OKX
❌ Not regulated in Canada
Nexo
✅ Registered with FINTRAC
VirgoCX
✅ Registered with FINTRAC & OSC
Bitbuy
✅ Registered with FINTRAC & OSC
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Conclusion of our analysis of OKX

OKX offers one of the widest selections of cryptocurrencies, making it ideal for users looking for diversified trading opportunities. Low fees, advanced trading tools, and a DeFi-integrated ecosystem further position it as a strong contender in the global crypto market. The NFT marketplace and automated trading features also add value for those interested in emerging blockchain applications.

However, the absence of direct CAD deposit and withdrawal options creates additional steps for Canadian users. The lack of regulation in Canada may be a concern for traders prioritizing compliance and security under local financial authorities.

Before opening an account on OKX, compare the best crypto brokers and platforms in Canada:

Compare the best cryptocurrency exchange platforms in Canada!Compare platforms now

What types of accounts are available with OKX?

X offers a Unified Account system designed to streamline trading across various markets and instruments. system provides four distinct account modes to cater to different trading needs and risk appetites. Below is a summary of these account modes:

Feature<br><br>**Simple ModeSingle-Currency Margin ModeMulti-Currency Margin ModePortfolio Margin Mode
Tradable InstrumentsSpot, Options (Long)Spot, Margin, Perpetual Futures, Expiry Futures, OptionsSpot, Margin, Perpetual Futures, Expiry Futures, OptionsSpot, Margin, Perpetual Futures, Expiry Futures, Options
Margin AvailabilityNoYes (Isolated & Cross)Yes (Isolated & Cross)Yes (Isolated & Portfolio Cross)
Profit & Loss OffsetNoWithin Same CurrencyAcross Multiple CurrenciesAcross Multiple Currencies
Risk ManagementBasicStandardAdvancedAdvanced
Activation RequirementsDefault for New UsersCompletion of a QuizAccount Equity ≥ $10,000; Completion of a QuizAccount Equity ≥ $10,000; Completion of a Quiz
Types of accounts at OKX
Tradable Instruments
Simple Mode
Spot, Options (Long)
Single-Currency Margin Mode
Spot, Margin, Perpetual Futures, Expiry Futures, Options
Multi-Currency Margin Mode
Spot, Margin, Perpetual Futures, Expiry Futures, Options
Portfolio Margin Mode
Spot, Margin, Perpetual Futures, Expiry Futures, Options
Margin Availability
Simple Mode
No
Single-Currency Margin Mode
Yes (Isolated & Cross)
Multi-Currency Margin Mode
Yes (Isolated & Cross)
Portfolio Margin Mode
Yes (Isolated & Portfolio Cross)
Profit & Loss Offset
Simple Mode
No
Single-Currency Margin Mode
Within Same Currency
Multi-Currency Margin Mode
Across Multiple Currencies
Portfolio Margin Mode
Across Multiple Currencies
Risk Management
Simple Mode
Basic
Single-Currency Margin Mode
Standard
Multi-Currency Margin Mode
Advanced
Portfolio Margin Mode
Advanced
Activation Requirements
Simple Mode
Default for New Users
Single-Currency Margin Mode
Completion of a Quiz
Multi-Currency Margin Mode
Account Equity ≥ $10,000; Completion of a Quiz
Portfolio Margin Mode
Account Equity ≥ $10,000; Completion of a Quiz

Each count mode is tailored to specific trading strategies and risk management preferences.

Simple Mode

This is the default mode for new users, allowing trading in spot markets and taking long positions in options. Margin trading is not available in this mode, making it suitable for beginners seeking a straightforward trading experience without the complexities of leverage.

Single-Currency Margin Mode

In this mode, traders can engage in spot trading, margin trading, and various derivatives like perpetual and expiry futures, as well as options. It supports isolated and cross-margin settings within the same currency, enabling the offsetting of profits and losses across positions settled in that currency. Activation requires completing a quiz to ensure an understanding of the associated risks.

Multi-Currency Margin Mode

This mode extends the cross-margin concept across multiple currencies. Traders can use the value of their diverse crypto holdings as collateral to trade a wide range of instruments. This setup allows for offsetting of profits and losses across different currencies, enhancing capital efficiency. To activate this mode, account equity of at least $10,000 is required, along with the completion of a quiz.

How do deposits and withdrawals work with OKX?

X offers a variety of deposit and withdrawal methods to accommodate its global user base. low is a summary of the available options, including supported currencies, processing times, and associated fees:

ethod*CurrenciesProcessing TimeFees
Local Bank TransferEUR, BRL, AUD, AED, SGD, USDInstant to 5 business days, depending on currency and methodDeposit: Typically free; Withdrawal: Varies (e.g., USD: $15) (okx.com)
Crypto TransfersVariousTypically within minutes; subject to network congestionDeposit: Free; Withdrawal: Network fee varies by asset (e.g., BTC: 0.0004 BTC) (okx.com)
Creditb CardVariousInstantFees vary by provider; typically higher than bank transfers (coinbureau.com)
OKX deposits and withdrawals
Local Bank Transfer
Currencies
EUR, BRL, AUD, AED, SGD, USD
Processing Time
Instant to 5 business days, depending on currency and method
Fees
Deposit: Typically free; Withdrawal: Varies (e.g., USD: $15) (okx.com)
Crypto Transfers
Currencies
Various
Processing Time
Typically within minutes; subject to network congestion
Fees
Deposit: Free; Withdrawal: Network fee varies by asset (e.g., BTC: 0.0004 BTC) (okx.com)
Creditb Card
Currencies
Various
Processing Time
Instant
Fees
Fees vary by provider; typically higher than bank transfers (coinbureau.com)

OKX provides a range of deposit and withdrawal options, including local bank transfers, cryptocurrency transactions, and credit/debit card payments. While cryptocurrency deposits are free, withdrawal fees depend on the specific blockchain network costs.

Fiat transactions may incur fees based on the chosen payment method and regional banking policies. Compared to some competitors, OKX's fee structure is competitive, though users should be mindful of potential costs associated with certain deposit and withdrawal methods.

Does OKX offer crypto staking?

Crypto Staking on OKX

OKX provides staking services through its OKX Earn platform, allowing users to earn passive income on various cryptocurrencies. Users can choose between flexible staking, which allows withdrawals at any time, or fixed-term staking, which offers higher yields but requires locking funds for a specific period.

CryptocurrencyFlexible APYFixed APY (30-90 days)
Ethereum (ETH)Up to 3%Up to 6%
Tether (USDT)Up to 2%Up to 5%
Bitcoin (BTC)Up to 1.5%Up to 4%
Polkadot (DOT)Up to 7%Up to 12%
Solana (SOL)Up to 4%Up to 8%
Staking options available on OKX
Ethereum (ETH)
Flexible APY
Up to 3%
Fixed APY (30-90 days)
Up to 6%
Tether (USDT)
Flexible APY
Up to 2%
Fixed APY (30-90 days)
Up to 5%
Bitcoin (BTC)
Flexible APY
Up to 1.5%
Fixed APY (30-90 days)
Up to 4%
Polkadot (DOT)
Flexible APY
Up to 7%
Fixed APY (30-90 days)
Up to 12%
Solana (SOL)
Flexible APY
Up to 4%
Fixed APY (30-90 days)
Up to 8%

The staking feature supports a wide variety of cryptocurrencies, offering competitive APYs compared to other platforms. Flexible staking is ideal for users who want liquidity, while fixed-term staking offers higher returns for those willing to lock in their assets.

Crypto Lending on OKX

OKX also offers crypto lending services, enabling users to lend their assets in exchange for interest payments. Crypto lending is a way for users to earn passive income by providing liquidity to the platform’s lending pools, which other traders can borrow from for margin trading.

CryptocurrencyLending APYLoan Duration
USDTUp to 5%7-30 days
BTCUp to 3%7-30 days
ETHUp to 4%7-30 days
XRPUp to 5.5%7-30 days
ADAUp to 6%7-30 days
OKX crypto lending
USDT
Lending APY
Up to 5%
Loan Duration
7-30 days
BTC
Lending APY
Up to 3%
Loan Duration
7-30 days
ETH
Lending APY
Up to 4%
Loan Duration
7-30 days
XRP
Lending APY
Up to 5.5%
Loan Duration
7-30 days
ADA
Lending APY
Up to 6%
Loan Duration
7-30 days

With OKX’s lending program, users can earn passive income while maintaining ownership of their assets. Interest rates depend on supply and demand, and the short-term durations allow flexibility.

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Good to know

OKX’s staking and lending features provide diverse opportunities for earning passive income, making it a strong platform for both long-term holders and active traders.

How are revenues generated by OKX taxed?

In Canada, income generated from cryptocurrency trading on OKX or any other exchange is subject to taxation under the Canada Revenue Agency (CRA) rules. The tax treatment depends on whether the activity is considered capital gains or business income.

  • Capital Gains Tax: If you trade occasionally and treat crypto as an investment, only 50% of your profits are taxable. This applies when selling crypto for fiat, swapping one crypto for another, or withdrawing crypto to a personal wallet.
  • Business Income Tax: If you trade frequently, use leverage, or operate like a professional trader, the CRA may classify your earnings as business income, meaning 100% of your profits are taxable at your personal or corporate tax rate.

How to Declare Crypto Income in Canada

  • Track Transactions: Keep records of every trade, deposit, withdrawal, and staking/lending rewards. This includes transaction dates, amounts, and fair market values in CAD.
  • Report Income on Tax Forms:
    • Capital Gains: Report on Schedule 3 of the T1 tax return under "Capital Gains (or Losses)".
    • Business Income: Report on Form T2125 if classified as self-employment or business income.
    • Staking and Lending Rewards: Report as other income in the year received. If sold later, additional capital gains tax applies.
  • Consider GST/HST Obligations: If you operate a crypto business and earn over $30,000 annually, you may need to register for GST/HST and charge tax on certain services.

Tax Implications for OKX Users

Since OKX is not a Canadian-regulated exchange, it does not automatically report transactions to the CRA. However, users are still legally required to track and declare their earnings. Using crypto tax software or consulting a tax professional is recommended to ensure compliance, especially for traders engaging in margin trading, futures, or DeFi activities.

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Watch out!

Failure to report crypto income can result in CRA audits, penalties, and interest charges, so it is essential to accurately declare all taxable crypto activities.

Contact: How do you contact the OKX customer service?

OKX provides multiple ways for users to reach customer support, depending on their specific needs. Below is a breakdown of the available contact methods based on the type of request:

Request TypeContact MethodsAvailability
📩 Open an AccountOnline registration via OKX.com24/7
💳 Make a Deposit/WithdrawalLive Chat, Help Center, Email: [email protected]24/7
🛠 Technical SupportLive Chat, Email: [email protected], Twitter: @OKX, Telegram24/7
📞 Make a ComplaintEmail: [email protected], Contact Form on WebsiteBusiness Hours (Mon-Fri)
🔄 Account Verification Issues (KYC)Live Chat, Email: [email protected]24/7
📲 Social Media SupportTwitter: @OKX, Telegram, DiscordVaries by Platform
OKX Customer Support & Contact Information
📩 Open an Account
Contact Methods
Online registration via OKX.com
Availability
24/7
💳 Make a Deposit/Withdrawal
Contact Methods
Live Chat, Help Center, Email: [email protected]
Availability
24/7
🛠 Technical Support
Contact Methods
Live Chat, Email: [email protected], Twitter: @OKX, Telegram
Availability
24/7
📞 Make a Complaint
Contact Methods
Email: [email protected], Contact Form on Website
Availability
Business Hours (Mon-Fri)
🔄 Account Verification Issues (KYC)
Contact Methods
Live Chat, Email: [email protected]
Availability
24/7
📲 Social Media Support
Contact Methods
Twitter: @OKX, Telegram, Discord
Availability
Varies by Platform

FAQs

Is the OKX platform reliable or a scam?

OKX is a legitimate global cryptocurrency exchange with millions of users and strong security measures, including cold storage for funds and two-factor authentication (2FA). However, it operates without Canadian regulatory approval, meaning users should assess the associated risks before trading.

What is the minimum deposit to open an account with OKX?

OKX does not require a minimum deposit to open an account. Users can start trading with any amount by depositing crypto or fiat via third-party providers.

Does OKX offer NFT?

Yes, OKX has an NFT marketplace, allowing users to buy, sell, and trade digital collectibles. The marketplace supports various blockchain networks, offering a seamless Web3 experience.

Is OKX registered with the OSC, BCSC or ASC?

No, OKX is not registered with the Ontario Securities Commission (OSC), the British Columbia Securities Commission (BCSC), or the Alberta Securities Commission (ASC). It operates without formal Canadian regulatory approval.

What level of leverage does OKX offer?

OKX provides leverage of up to 100x on futures and perpetual contracts, making it a high-risk, high-reward platform for advanced traders. Margin trading leverage varies based on the asset and risk profile.

Is the OKX platform reliable or a scam?

OKX is a legitimate global cryptocurrency exchange with millions of users and strong security measures, including cold storage for funds and two-factor authentication (2FA). However, it operates without Canadian regulatory approval, meaning users should assess the associated risks before trading.

What is the minimum deposit to open an account with OKX?

OKX does not require a minimum deposit to open an account. Users can start trading with any amount by depositing crypto or fiat via third-party providers.

Does OKX offer NFT?

Yes, OKX has an NFT marketplace, allowing users to buy, sell, and trade digital collectibles. The marketplace supports various blockchain networks, offering a seamless Web3 experience.

Is OKX registered with the OSC, BCSC or ASC?

No, OKX is not registered with the Ontario Securities Commission (OSC), the British Columbia Securities Commission (BCSC), or the Alberta Securities Commission (ASC). It operates without formal Canadian regulatory approval.

What level of leverage does OKX offer?

OKX provides leverage of up to 100x on futures and perpetual contracts, making it a high-risk, high-reward platform for advanced traders. Margin trading leverage varies based on the asset and risk profile.

author-profile-picture
Nishadh Mohammed
HelloSafe
Nishadh Mohammed is a seasoned news editor and financial writer, working with HelloSafe since May 2023. Nishadh has developed expertise in financial markets, insurance, and investment products, with a deep understanding of the Canadian financial landscape. He has honed his SEO skills and content marketing strategies while writing for Canadian publishing houses. Armed with a master's in Business Analytics and extensive journalistic experience, Nishadh uniquely combines data proficiency and thorough research to deliver comprehensive and accessible information.

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