RBC Direct Investing: A Summary
- Strong Regulatory Compliance: RBC Direct Investing is regulated by IIROC and is a member of CIPF, ensuring a high level of safety and protection for client funds.
- Integration with RBC Accounts: Existing RBC clients can benefit from seamless integration between their banking and investment accounts, simplifying fund transfers and account management.
- Reputation and Stability: As part of the Royal Bank of Canada, the platform benefits from the trust and stability of one of Canada’s largest financial institutions.
- No Minimum Deposit: RBC Direct Investing does not require a minimum deposit, making it accessible to investors of all levels.
- High Trading Fees: At $9.95 per stock trade and additional fees for options, RBC Direct Investing is significantly more expensive than many competitors offering lower-cost alternatives or commission-free trading.
- Outdated Trading Platform: The proprietary platform lacks advanced charting tools and features found on modern platforms like MetaTrader or xStation, which may deter active or experienced traders.
- Limited Features: The platform does not support leverage, copy trading, or Islamic accounts, limiting its appeal for diverse trader profiles.
- No Demo Account: The absence of a demo account makes it difficult for beginners to practice and familiarize themselves with the platform before committing real funds.
- Low Customer Satisfaction: The broker has a low Trustpilot rating with frequent complaints about poor customer service, long processing times, and platform inefficiencies.
- RBC Direct Investing in brief
- Our opinion of RBC Direct Investing
- What types of accounts are available with RBC Direct Investing in Canada?
- Deposits and withdrawals at RBC Direct Investing: How does it work?
- Does RBC Direct Investing offer copy trading?
- What is the tax treatment of income generated by RBC Direct Investing?
- Contact: How do I contact RBC Direct Investing customer service?
- FAQs
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RBC Direct Investing in brief
Feature | Details |
---|---|
📉 Minimum Deposit | No minimum deposit |
📜 Regulations | IIROC, CIPF |
✅ OSC, BCSC and ASC Registration | Yes |
📊 Available Assets | Stocks (6,000+), ETFs (500+), Mutual Funds, Options |
⚙️ Trading Tools | Proprietary Platform (Desktop and Mobile) |
🎮 Demo Account | Not Available |
🤝 Copy Trading | Not Available |
🕌 Islamic Trading | Not Available |
📈 Leverage | None (Cash Trading Only) |
💰 Fees | $9.95 per stock trade, Additional fees for options |
📞 Customer Support | Phone, Email, Secure Message through Account Portal |
⭐ Trustpilot Verified Reviews | 2.1/5 (11 reviews) |
Our opinion of RBC Direct Investing
We particularly liked the broker’s strong regulatory framework under IIROC and coverage by CIPF, which ensures the safety of client funds. The availability of a broad selection of Canadian and U.S. stocks, ETFs, mutual funds, and options is another advantage for traders who prioritize traditional investment options. Additionally, the integration with RBC banking accounts simplifies fund transfers for existing RBC clients.
We would have liked to see more modern features, such as a demo account for beginners or copy trading for those who want to follow experienced investors. The absence of leverage and high fees for stock and options trades ($9.95 per trade) make it less appealing for active traders or those with smaller portfolios. Furthermore, the proprietary platform feels outdated compared to the advanced tools offered by other brokers.
Who is RBC Direct Investing designed for?
RBC Direct Investing is best suited to long-term investors who already bank with RBC and prefer a straightforward interface for managing investments alongside banking activities. However, the platform lacks many features that would cater to more active or tech-savvy traders.
Before you zero in on RBC Direct Investing, explore other options in the market.
Let's find out more about our test results on RBC Direct Investing.
Security and reliability 3/5
RBC Direct Investing is part of the Royal Bank of Canada, one of the largest and most reputable financial institutions in the country. The brokerage has been in operation for over two decades, offering Canadians direct access to a wide range of investment products. While RBC Direct Investing benefits from the strong brand recognition and trust of RBC, it has faced criticism for its outdated platform and high fees. As of now, the platform has a modest number of active users, primarily consisting of existing RBC banking clients.
RBC Direct Investing is regulated by the Investment Industry Regulatory Organization of Canada (IIROC) and is a member of the Canadian Investor Protection Fund (CIPF). These memberships ensure that client funds are protected up to specified limits in the event of insolvency. Furthermore, the broker is registered with provincial regulators such as the Ontario Securities Commission (OSC), British Columbia Securities Commission (BCSC), and Alberta Securities Commission (ASC), making it a reliable option in terms of compliance with Canadian regulations.
While RBC Direct Investing does not provide advanced risk management tools like guaranteed stop-loss orders or negative balance protection (common with leveraged trading platforms), its focus on cash-based trading limits the exposure to high-risk investment strategies. This conservative approach may appeal to long-term investors who prioritize capital preservation over high-risk, high-reward strategies.
Market and asset diversity 2.5/5
RBC Direct Investing positions itself as a traditional brokerage, catering primarily to Canadian traders seeking access to direct investments in stocks, ETFs, mutual funds, and options. While the broker offers a decent variety of assets, it falls behind competitors in terms of quantity and overall diversity. The lack of modern instruments like cryptocurrencies, bonds, or CFDs limits its appeal for traders seeking a broader range of investment options.
Below is a comparison of RBC Direct Investing’s available assets against market averages:
Assets | Type | Number | Market Average |
---|---|---|---|
Stocks | Direct | 6,000 | 7,000 |
ETFs | Direct | 500 | 800 |
Mutual Funds | Direct | 100 | 200 |
Options | Direct | 50 | 100 |
Our opinion on the offerings from RBC Direct Investing
RBC Direct Investing provides basic asset coverage suitable for long-term, conservative investors. However, its limited scope and lack of asset variety make it less competitive for traders looking for advanced investment opportunities or global market exposure.
Platforms and tools 2.5/5
RBC Direct Investing offers a proprietary platform available on both desktop and mobile devices. While the platform integrates well with RBC’s banking ecosystem, it lacks many of the advanced features commonly found on leading trading platforms.
Available Platforms
- RBC Direct Investing Online Platform: The desktop version provides basic tools for trading and portfolio management. It includes order placement functionality, watchlists, and basic charting capabilities. However, the platform does not support advanced customization or integrations with third-party tools.
- Mobile App: The RBC Direct Investing mobile app offers convenient account access, enabling users to trade on the go. While the app is functional for monitoring portfolios and placing trades, it lacks the sophistication of competitors' mobile offerings.
Analysis Tools and Decision Aids
- Market Research: The platform provides access to third-party research and news updates, but the depth and variety of research tools are limited compared to competitors offering AI-driven insights or real-time sentiment analysis.
- Basic Charting: The charting tools available on the platform are basic, with limited technical indicators and no options for advanced technical analysis or strategy backtesting.
- Screeners: Basic stock and ETF screeners are available, allowing users to filter securities by parameters such as price and sector. However, the screeners lack advanced filtering criteria for detailed analysis.
Order Types
RBC Direct Investing supports standard order types, including market, limit, and stop-loss orders. However, it does not offer trailing stop orders or more complex order types, which are often essential for active traders looking to automate risk management.
Fees, spreads and commissions 2/5
RBC Direct Investing charges high fees compared to its competitors, particularly for stocks, ETFs, and options trades. The platform's pricing structure is more suitable for long-term investors but less appealing for active traders due to the significant costs per trade.
Asset Class | RBC Fees/Commissions | Market Average Fees/Commissions |
---|---|---|
Stocks (per trade) | $9.95 | $5.00 |
ETFs (per trade) | $9.95 | $0 (commission-free options available) |
Options (per contract) | $1.25 + $9.95 | $0.65 |
Other Fees
- Deposit Fees: Free across all methods.
- Withdrawal Fees: Free, with no additional charges for transfers.
- Overnight Fees: Not applicable as leverage or margin trading is not offered.
- Inactivity Fees: $25 per quarter if the account balance falls below $15,000, higher than the industry average.
How is RBC Direct Investing's price positioning?
RBC Direct Investing’s fees are significantly higher than the market average, particularly for stock and ETF trades. The platform does not support commission-free trading, a common feature among competitors. Additionally, the quarterly inactivity fee for smaller accounts discourages casual investors. While there are no fees for deposits or withdrawals, the high trading costs make the platform less competitive in the Canadian brokerage market.
Customer reviews 2.1/5
RBC Direct Investing has a Trustpilot rating of 2.1/5 based on 11 reviews, reflecting customer dissatisfaction primarily due to high fees, outdated platforms, and subpar customer service.
Broker | Trustpilot Rating | Number of Reviews |
---|---|---|
AvaTrade | 4.4/5 | 8,975 |
Fusion Markets | 4.5/5 | 1,907 |
Axi | 4.4/5 | 2,670 |
FBS | 4.3/5 | 3,767 |
Star Trader | 4.2/5 | 327 |
OANDA | 4.1/5 | 988 |
IFC Markets | 3.8/5 | 508 |
XTB | 3.7/5 | 1,427 |
Moomoo | 3.7/5 | 137 |
QTrade | 2.1/5 | 15 |
RBC Direct Investing | 2.1/5 | 11 |
Wealthsimple | 1.7/5 | 407 |
Scotia iTRADE | 1.7/5 | 19 |
Questrade | 1.6/5 | 236 |
Webull | 1.4/5 | 266 |
Desjardins | 1.4/5 | 74 |
BMO InvestorLine | 1.3/5 | 1,032 |
Here are some recent testimonials from Canadian users:
- Michael R (February 12, 2024): "I’ve been using RBC Direct Investing for a year, and while the integration with my RBC bank account is convenient, the platform itself feels outdated. The $9.95 trading fee is way too high compared to other platforms, and the lack of advanced tools makes it frustrating for active traders. Customer support was polite but took three days to resolve a simple account issue."
- Sarah D (July 8, 2024): "As a beginner, I was hoping to find tutorials or a demo account to learn trading, but RBC Direct Investing doesn’t offer much in terms of education. I ended up making costly mistakes due to limited resources. Also, the inactivity fee of $25 per quarter caught me off guard. The platform is fine for basic trades, but it’s not beginner-friendly."
- Connor L (January 4, 2025): "Using RBC Direct Investing has been disappointing. The platform crashes during peak hours, and the research tools are far too basic for serious investing. When I tried to withdraw funds, it took nearly a week to process, which is unacceptable. Given the high fees and lack of modern features, I’ll be moving to a different broker soon."
How is RBC Direct Investing positioned in relation to its competitors?
Feature | RBC Direct Investing | Broker 1 | Broker 2 | Broker 3 |
---|---|---|---|---|
📊 Assets | Stocks, ETFs, Mutual Funds, Options | Forex, Stocks, ETFs, Cryptocurrencies | Stocks, ETFs, Bonds, Options | Stocks, ETFs, Forex, Commodities |
📉 Minimum Deposit | No minimum deposit | $0 | $100 | $50 |
⚙️ Platforms | Proprietary Platform (Desktop & Mobile) | MetaTrader 4, MetaTrader 5 | Proprietary Web Platform | xStation 5, Proprietary App |
💰 Fees | $9.95 per trade, Options: $1.25 + $9.95 | Spreads from 0.1 pips, No commissions | $5 per trade | Low spreads, No commission on certain accounts |
🤝 Copy Trading | Not Available | Available | Not Available | Not Available |
🎮 Demo Account | Not Available | Available | Not Available | Available |
📜 Regulation | IIROC, CIPF | ASIC, CySEC | FINRA, SIPC | FCA, KNF |
Conclusion of our review on RBC Direct Investing
RBC Direct Investing positions itself as a traditional broker focused on long-term investments, with strong regulatory oversight and integration with RBC banking services. While the lack of a minimum deposit makes it accessible, its high fees, limited platform capabilities, and absence of features like demo accounts or copy trading hinder its appeal for active traders or those seeking innovative tools.
In comparison to other brokers, RBC Direct Investing underdelivers in terms of cost-efficiency and advanced features, making it less competitive in a rapidly evolving brokerage market.
Before opening an account with RBC Direct Investing, compare the best brokers in Canada:
What types of accounts are available with RBC Direct Investing in Canada?
RBC Direct Investing offers a single account type for individual and joint investors, designed for standard trading and investing. Unlike many brokers, it does not provide tiered account levels with varying features. Below is a summary of its account features:
Feature | RBC Direct Investing Account |
---|---|
Minimum Deposit | No minimum deposit |
Account Types | Individual, Joint, RRSP, TFSA |
Assets | Stocks, ETFs, Mutual Funds, Options |
Leverage | None (cash trading only) |
Fees | $9.95 per trade, Options: $1.25 + $9.95 |
Features | Basic trading tools, Account integration with RBC Banking |
Regulation | IIROC, CIPF |
RBC Direct Investing Account
The standard account offered by RBC Direct Investing is accessible for individual and joint investors, as well as registered accounts such as RRSPs and TFSAs. It allows trading of stocks, ETFs, mutual funds, and options without requiring a minimum deposit, which makes it accessible for a wide range of investors. The account integrates seamlessly with RBC Banking, providing convenience for existing RBC clients.
Key Features:
- No minimum deposit requirement.
- Access to Canadian and U.S. stock markets, ETFs, mutual funds, and options.
- Basic charting and market research tools.
- High trading fees: $9.95 per trade for stocks and ETFs, plus $1.25 per contract for options.
- Limited to cash trading with no leverage or margin options.
Demo Account
RBC Direct Investing does not offer a demo account, which is a significant drawback for beginners looking to practice trading strategies without financial risk. This lack of a risk-free environment makes it less attractive for new traders who want to gain experience before committing to real funds.
Watch out!
RBC Direct Investing does not provide an Islamic (swap-free) account. This exclusion makes the platform less appealing to traders who require Sharia-compliant trading options.
Deposits and withdrawals at RBC Direct Investing: How does it work?
Method | Currencies Supported | Timeframe | Fees |
---|---|---|---|
Bank Transfer | CAD, USD | 1-3 business days | Free |
Interac e-Transfer | CAD | Instant to 1 day | Free |
Wire Transfer | CAD, USD | 3-5 business days | Varies by bank (up to $30) |
RBC Direct Investing offers a basic selection of deposit and withdrawal methods that prioritize convenience for Canadian users, with options like Interac e-Transfer and bank transfers available free of charge. However, the inclusion of wire transfers with fees up to $30 makes it less cost-effective for international or larger transactions compared to brokers that waive such charges.
The processing times for deposits and withdrawals are in line with industry standards, though faster digital payment options or support for more currencies (such as EUR or cryptocurrencies) are noticeably absent. Overall, the platform serves well for Canadian traders but lacks the global reach and flexibility offered by more competitive brokers.
Does RBC Direct Investing offer copy trading?
RBC Direct Investing does not offer copy trading or social trading features. Unlike brokers that provide platforms for copying experienced traders or engaging in community-based trading, RBC Direct Investing focuses exclusively on traditional, self-directed investing.
Key Observations:
- No Copy Trading Platforms: RBC Direct Investing does not support dedicated copy trading platforms like MetaTrader’s Signal Service or proprietary alternatives.
- No Social Trading Community: The broker lacks forums or social features where traders can share strategies, discuss trades, or follow others’ performance.
- Additional Fees: Since these features are unavailable, there are no associated costs for copy or social trading.
- Focus on Traditional Investing: The absence of copy trading underscores RBC Direct Investing’s positioning as a platform primarily designed for long-term, self-directed investors rather than active or community-based traders.
This lack of modern features makes RBC Direct Investing less appealing to novice traders who could benefit from learning by replicating experienced traders or interacting with a trading community. It is better suited to traditional investors who prefer independent decision-making.
What is the tax treatment of income generated by RBC Direct Investing?
Income generated through trading on RBC Direct Investing is subject to Canadian tax laws under the Income Tax Act. The tax treatment depends on how the income is classified, which varies based on the nature and frequency of trading activity. Below is a detailed breakdown of the applicable tax regime and how to declare trading income in Canada.
Applicable Taxation
- Capital Gains: For most individual investors, profits from the sale of investments like stocks and ETFs are classified as capital gains. Only 50% of the net gains are taxable, and they are added to the investor's total income for the year.
- Dividend Income: Dividends from Canadian companies receive favorable tax treatment due to the Dividend Tax Credit, while foreign dividends are taxed as regular income.
- Interest Income: Interest income, such as from bonds or savings within your brokerage account, is fully taxable at your marginal tax rate.
- Business Income: If trading activity is frequent and conducted as a business, profits may be classified as business income. In this case, 100% of the income is taxable, but trading-related expenses (e.g., software, internet, or data subscriptions) can be deducted.
How to declare trading income or revenues?
- Capital Gains Reporting: Report capital gains and losses on Schedule 3 of the T1 General Income Tax and Benefit Return. Include details such as the purchase price (adjusted cost base), sale proceeds, and net gains or losses.
- Dividend and Interest Income: Declare these types of income on the appropriate lines of your T1 return. Canadian dividends should also include the taxable gross-up and the Dividend Tax Credit.
- Business Income Declaration: Use Form T2125 (Statement of Business or Professional Activities) to declare business income if trading is considered a business. This allows you to claim deductions for trading-related expenses.
- Foreign Income: If foreign assets or income exceed $100,000, file the T1135 Foreign Income Verification Statement. Ensure you report foreign income accurately, and claim any foreign tax credits where applicable.
Points to remember while filing your taxes
- Registered Accounts: Investments held in TFSAs and RRSPs are tax-advantaged, meaning gains and income within these accounts are not taxed as long as the rules are followed.
- Offsetting Losses: Capital losses can be used to offset gains in the same year or carried forward indefinitely to reduce future taxable gains.
- Documentation: Maintain accurate records of all trades, including transaction dates, amounts, fees, and any currency conversions.
- Classification is Key: The distinction between capital gains and business income depends on the frequency of trades and intention behind trading. If unsure, consult a tax professional.
Contact: How do I contact RBC Direct Investing customer service?
Request Type | Means of Contact | Opening Hours |
---|---|---|
📄 Open an Account | Phone: 1-800-769-2560, Email: [email protected], Online Form: Available on website | Mon-Fri: 8am - 8pm ET |
💵 Make a Withdrawal | Phone: 1-800-769-2560, Secure Message: Through Account Portal | Mon-Fri: 8am - 8pm ET |
🛠️ Contact Technical Support | Phone: 1-800-769-2560, Email: [email protected], Live Chat: Not Available | Mon-Fri: 8am - 8pm ET |
📢 Make a Complaint | Email: [email protected], Contact Form: Available on website | Mon-Fri: 8am - 8pm ET |
❓ General Inquiries | Phone: 1-800-769-2560, Social Media: Facebook, Twitter | Mon-Fri: 8am - 8pm ET |