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Qtrade Review 2025 - 4.4/5

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Nishadh Mohammed updated on February 7, 2025

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Qtrade: A Summary

  • User-Friendly Platform: Qtrade offers an intuitive and well-designed platform, making it easy for beginners and experienced traders to navigate and execute trades.
  • Comprehensive Research & Educational Tools: Investors have access to in-depth market research, stock screeners, educational articles, and webinars, helping both beginners and advanced users make informed decisions.
  • Strong Customer Support: Qtrade is known for its responsive and knowledgeable customer service, offering support through phone, email, and live chat.
  • Commission-Free ETF Trading: Offers a large selection of commission-free ETFs, allowing investors to build diversified portfolios at a lower cost.
  • Retirement and Tax-Free Accounts: Supports RRSPs, TFSAs, RESPs, and other registered investment accounts, making it ideal for long-term Canadian investors.
  • No Minimum Balance Requirement: Unlike some brokers, there is no minimum balance required to open an account, making it accessible to all investors.
  • Limited Market Access: Qtrade primarily offers access to Canadian and U.S. markets, which may be restrictive for investors looking to trade European, Asian, or emerging markets.
  • Higher Trading Fees Compared to Some Competitors: Stock trading fees range from $6.95 to $8.75 per trade, which is higher than some discount brokers like Questrade.
  • Inactivity Fees: An inactivity fee of $25 per quarter applies if the account does not meet the required balance or trading activity level.
  • No Cryptocurrency or Forex Trading: Unlike some brokers that offer crypto or forex trading, Qtrade is limited to stocks, ETFs, mutual funds, and bonds.
  • No Direct Options for Day Traders: While Qtrade supports stock and options trading, it lacks direct market access (DMA) and advanced trading tools for high-frequency traders.
Table of Contents
  • Qtrade in brief
  • Our opinion of Qtrade
  • What types of accounts are available with Qtrade in Canada?
  • Deposits and withdrawals at Qtrade: How does it work?
  • Does Qtrade offer copy trading?
  • What is the tax treatment of income generated by Qtrade?
  • Contact: How do I contact Qtrade customer service?
  • FAQ
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Qtrade in brief

FeatureDetails
💰 Minimum Deposit$0 – No minimum deposit required to open an account.
📜 RegulationsIIROC (Investment Industry Regulatory Organization of Canada)
OSC, BCSC, ASC RegistrationYes – Registered with all three major Canadian regulators.
📊 Available AssetsStocks (TSX, NYSE, NASDAQ), ETFs (100+ free), Bonds, Mutual Funds, Options
⚙️ Trading ToolsQtrade Web Platform, Qtrade Mobile App, Advanced Research & Analysis Tools
🧪 Demo Account❌ Not Available
🤝 Copy Trading❌ Not Available
🌙 Islamic Trading❌ Not Available
⚖️ LeverageNone – No leverage available (only cash and margin accounts).
💵 Fees$6.95 - $8.75 per stock trade, commission-free ETFs, $25 quarterly inactivity fee
📞 Customer SupportPhone, Email, Live Chat – Available during business hours.
Trustpilot Verified Reviews2.0/5 (18 reviews)
Key features of Qtrade
💰 Minimum Deposit
Details
$0 – No minimum deposit required to open an account.
📜 Regulations
Details
IIROC (Investment Industry Regulatory Organization of Canada)
OSC, BCSC, ASC Registration
Details
Yes – Registered with all three major Canadian regulators.
📊 Available Assets
Details
Stocks (TSX, NYSE, NASDAQ), ETFs (100+ free), Bonds, Mutual Funds, Options
⚙️ Trading Tools
Details
Qtrade Web Platform, Qtrade Mobile App, Advanced Research & Analysis Tools
🧪 Demo Account
Details
❌ Not Available
🤝 Copy Trading
Details
❌ Not Available
🌙 Islamic Trading
Details
❌ Not Available
⚖️ Leverage
Details
None – No leverage available (only cash and margin accounts).
💵 Fees
Details
$6.95 - $8.75 per stock trade, commission-free ETFs, $25 quarterly inactivity fee
📞 Customer Support
Details
Phone, Email, Live Chat – Available during business hours.
Trustpilot Verified Reviews
Details
2.0/5 (18 reviews)

Our opinion of Qtrade

We particularly liked Qtrade’s user-friendly platform and comprehensive research tools, which make it an excellent choice for Canadian investors looking for a well-structured and easy-to-navigate brokerage.

The availability of commission-free ETFs is a strong advantage, helping long-term investors build diversified portfolios at a lower cost. Additionally, Qtrade's strong regulatory framework under IIROC and provincial regulators (OSC, BCSC, ASC) ensures a high level of security and investor protection.

We would have liked to see a demo account option for new traders who want to test the platform before committing funds. Also, the absence of cryptocurrency and forex trading, along with higher stock trading fees compared to some discount brokers, makes Qtrade less appealing for active traders and those looking for broader market exposure. The $25 quarterly inactivity fee could also be a drawback for low-volume investors.

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Who is Qtrade designed for?

Qtrade is best suited to long-term investors, retirement savers, and Canadian traders who prioritize a well-regulated, research-driven platform with strong customer support. 

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Let's find out more about our test results.

Security and reliability 4.5/5

Qtrade Direct Investing is a Canadian online brokerage that has been in operation for over 20 years, establishing itself as a trusted platform for self-directed investors. The broker is well known for its user-friendly platform, strong research tools, and commitment to investor education. It has won multiple awards over the years, including recognition from Surviscor and The Globe and Mail for best online brokerage and investor experience.

With a growing user base, Qtrade serves thousands of Canadian investors who rely on the platform for stocks, ETFs, mutual funds, and fixed-income trading. Unlike many international brokers, Qtrade is fully compliant with Canadian regulations, ensuring strong security and protection for its clients.

Is Qtrade Reliable for Canadian Traders?

Yes, Qtrade is a highly reliable broker for Canadian traders. It is regulated by the Investment Industry Regulatory Organization of Canada (IIROC) and registered with the Ontario Securities Commission (OSC), British Columbia Securities Commission (BCSC), and Alberta Securities Commission (ASC). This means that Qtrade operates under strict Canadian financial regulations, providing investor protection and fund security.

Additionally, Qtrade is a member of the Canadian Investor Protection Fund (CIPF), which ensures that client funds are protected in case of broker insolvency. This level of oversight makes Qtrade one of the safest choices for Canadian investors compared to offshore brokers that operate without local regulatory approvals.

Risk Management and Security Features

Qtrade offers several risk management features to protect investors:

  • Stop-Loss and Limit Orders – Allows traders to set predefined exit points to minimize potential losses.
  • CIPF Protection – Client assets are insured up to $1 million in case of broker failure.
  • Two-Factor Authentication (2FA) – Provides an extra layer of security for account logins.
  • Regulatory Oversight – Being regulated by IIROC and provincial regulators, Qtrade is held to high financial and operational standards.

Market and asset diversity 3.5/5

Qtrade Direct Investing is positioned as a top-tier Canadian brokerage for long-term investors and self-directed traders. Unlike international brokers that offer forex, cryptocurrencies, and CFDs, Qtrade focuses on traditional investment assets such as stocks, ETFs, mutual funds, bonds, and options. This makes it an excellent choice for Canadian investors looking for a well-regulated, research-driven platform, but less appealing for traders seeking high-risk, leveraged products or global asset diversification.

While Qtrade offers access to both Canadian and U.S. markets, its lack of international equities, forex, and crypto trading limits its attractiveness for investors who want broader exposure. However, for those focused on retirement planning, dividend investing, or ETF-based portfolios, Qtrade remains one of the best-regulated and most reliable brokerage options in Canada.

AssetsTypeNumberMarket Average
StocksDirect4,000+ (TSX, NYSE, NASDAQ)5,000 - 10,000
ETFsDirect100+ commission-free ETFs100 - 300
OptionsDirectFull access to U.S. & Canadian optionsSimilar across brokers
Mutual FundsDirect1,000+ funds available1,500 - 3,000
Bonds & GICsDirectGovernment and corporate bondsVaries
Forex❌ Not Available50+ currency pairs (CFDs or direct forex)
Cryptocurrencies❌ Not Available20 - 50 (CFDs or direct crypto trading)
Commodities & Indices❌ Not Available15 - 30 (CFDs or futures)
Qtrade Available Assets Comparison
Stocks
Type
Direct
Number
4,000+ (TSX, NYSE, NASDAQ)
Market Average
5,000 - 10,000
ETFs
Type
Direct
Number
100+ commission-free ETFs
Market Average
100 - 300
Options
Type
Direct
Number
Full access to U.S. & Canadian options
Market Average
Similar across brokers
Mutual Funds
Type
Direct
Number
1,000+ funds available
Market Average
1,500 - 3,000
Bonds & GICs
Type
Direct
Number
Government and corporate bonds
Market Average
Varies
Forex
Type
❌ Not Available
Number
Market Average
50+ currency pairs (CFDs or direct forex)
Cryptocurrencies
Type
❌ Not Available
Number
Market Average
20 - 50 (CFDs or direct crypto trading)
Commodities & Indices
Type
❌ Not Available
Number
Market Average
15 - 30 (CFDs or futures)
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Our opinion on the diversity of Qtrade's offerings

Qtrade offers a strong selection of traditional investment assets, making it ideal for long-term investors and retirement savers. However, the lack of forex, cryptocurrencies, and international equities makes it less competitive for active traders who seek broader market exposure. While the platform provides one of the best selections of stocks, ETFs, and mutual funds in Canada, investors looking for high-risk or speculative assets may need to consider other options.

Platforms and tools 4/5

Qtrade Direct Investing offers a modern and intuitive trading platform designed for long-term investors and self-directed traders. The platform is available on web and mobile, ensuring accessibility for investors who want to manage their portfolios on the go. While Qtrade lacks advanced trading tools for day traders, it provides comprehensive research, analysis tools, and decision aids that make it one of the best platforms for Canadian investors focused on stocks, ETFs, mutual funds, and options trading.

Available Trading Platforms

Qtrade's web platform is fully web-based, meaning no downloads are required. It is user-friendly and intuitive, making it suitable for both beginners and experienced investors. The platform offers advanced research tools, including stock screeners, fundamental analysis, and real-time market data to help traders make informed decisions.

One of its standout features is the commission-free ETF trading section, allowing investors to access cost-effective investment options. Users can also create customizable watchlists, set alerts, and personalize their dashboards for a better trading experience.

Qtrade also offers a mobile app for iOS and Android, designed with a clean and responsive interface. The app supports real-time order execution, portfolio tracking, and market news updates, but its charting and research tools are more basic compared to the web version. Additionally, advanced order types are limited, making it less ideal for active traders.

Analysis Tools & Decision Aids

  • 📊 Advanced Research Tools – Includes market news, analyst ratings, and fundamental data on stocks and ETFs.
  • 📈 Stock & ETF Screeners – Helps investors filter stocks based on fundamentals, sector, and valuation metrics.
  • 💡 Model Portfolios & Investment Ideas – Offers pre-built ETF model portfolios for different investment strategies.
  • 📉 Real-Time Market Data & Alerts – Available on both web and mobile for informed decision-making.

Order Types Supported

  • Market Orders – Executes at the best available price.
  • Limit Orders – Executes only at a specified price or better.
  • Stop-Loss Orders – Helps manage risk by selling when a stock falls to a certain level.
  • Trailing Stop Orders – Adjusts dynamically as a stock price moves.
  • Options Trading – Supports multi-leg strategies but lacks direct market access (DMA).

Fees, spreads and commissions 4/5

Qtrade is positioned as a premium Canadian brokerage with competitive pricing for long-term investors. While it does not offer zero-commission stock trading like some competitors, it provides low-cost ETF trading, transparent commission structures, and minimal non-trading fees. However, active traders may find its per-trade fees high compared to discount brokers like Questrade or Wealthsimple.

Unlike forex or CFD brokers, Qtrade does not charge spreads—instead, it applies flat-rate commissions for stock, ETF, and options trading. No hidden markups are added to trade execution, ensuring transparent pricing.

Comparison of Trading Fees for Most Traded Assets

Asset ClassInstrumentQtrade FeesMarket Average Fees
Stocks (Canada & US)TSX/NYSE/NASDAQ Stocks$6.95 - $8.75 per trade$4.95 - $9.99 per trade
ETFsCommission-Free ETFs$0 per trade (100+ ETFs)$0 - $5 per trade
ETFs (Other)All other ETFs$6.95 per trade$4.95 - $9.99 per trade
OptionsUS & Canadian Options$8.75 + $1.25 per contract$4.95 + $1.25 per contract
Mutual FundsCanadian Mutual Funds$0 per trade$0 - $9.99 per trade
BondsGovernment & Corporate Bonds$1 per $1,000 face value$1 - $2 per $1,000
Qtrade fees, commissions, and spreads
Stocks (Canada & US)
Instrument
TSX/NYSE/NASDAQ Stocks
Qtrade Fees
$6.95 - $8.75 per trade
Market Average Fees
$4.95 - $9.99 per trade
ETFs
Instrument
Commission-Free ETFs
Qtrade Fees
$0 per trade (100+ ETFs)
Market Average Fees
$0 - $5 per trade
ETFs (Other)
Instrument
All other ETFs
Qtrade Fees
$6.95 per trade
Market Average Fees
$4.95 - $9.99 per trade
Options
Instrument
US & Canadian Options
Qtrade Fees
$8.75 + $1.25 per contract
Market Average Fees
$4.95 + $1.25 per contract
Mutual Funds
Instrument
Canadian Mutual Funds
Qtrade Fees
$0 per trade
Market Average Fees
$0 - $9.99 per trade
Bonds
Instrument
Government & Corporate Bonds
Qtrade Fees
$1 per $1,000 face value
Market Average Fees
$1 - $2 per $1,000

Other Fees at Qtrade

  • 💳 Deposit Fees: Free for all funding methods.
  • 💵 Withdrawal Fees: Free for electronic transfers, $10 for wire transfers.
  • 🕒 Inactivity Fees: $25 per quarter (waived if portfolio balance is over $25,000 or with at least one trade per quarter).
  • ⚙️ ECN Fees: None, as Qtrade does not offer direct market access trading.
  • ❗ Overdraft Fees: None, but margin accounts have interest rates on borrowed funds.
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How is Qtrade's price positioning?

Qtrade provides a strong fee structure for long-term investors, especially with zero-commission ETFs and no-fee mutual fund trading. However, its per-trade stock and options fees are slightly higher than some discount brokers. The $25 quarterly inactivity fee could also be a drawback for low-volume traders.

While not the cheapest platform for frequent stock traders, Qtrade remains an excellent choice for Canadian investors who prioritize ease of use, regulated security, and long-term portfolio growth.

Customer reviews 2/5

Qtrade Direct Investing has a Trustpilot rating of 2.0/5 based on 18 reviews. While some users appreciate the platform’s ease of use and strong customer support, others have raised concerns about higher-than-average trading fees, limited investment options, and occasional delays in account processing.

BrokerTrustpilot RatingNumber of Reviews
FP Markets4.8/57,397
Fusion Markets4.5/51,907
PU Prime4.5/5973
Forex.com4.7/51,820
NinjaTrader4.2/5847
Eightcap4.2/52,806
AMP Futures4.4/5708
Avatrade4.4/58,975
Axi4.4/52,670
StarTrader4.3/5472
OANDA4.1/5988
IFC Markets3.8/5508
XTB3.7/51,427
Moomoo3.7/5137
FXCM3.6/5577
QTrade2/518
Wealthsimple1.7/5407
Scotia iTRADE1.7/519
Questrade1.6/5236
TD Direct Investing1.4/52,469
Webull1.4/5266
National Bank Direct Brokerage1.4/596
CIBC Investor's Edge1.3/51,562
BMO InvestorLine1.3/51,032
Qtrade vs Trustpilot Ratings of Brokers
Trustpilot Rating
4.8/5
Number of Reviews
7,397
Trustpilot Rating
4.5/5
Number of Reviews
1,907
Trustpilot Rating
4.5/5
Number of Reviews
973
Trustpilot Rating
4.7/5
Number of Reviews
1,820
Trustpilot Rating
4.2/5
Number of Reviews
847
Trustpilot Rating
4.2/5
Number of Reviews
2,806
Trustpilot Rating
4.4/5
Number of Reviews
708
Trustpilot Rating
4.4/5
Number of Reviews
8,975
Trustpilot Rating
4.4/5
Number of Reviews
2,670
Trustpilot Rating
4.3/5
Number of Reviews
472
Trustpilot Rating
4.1/5
Number of Reviews
988
IFC Markets
Trustpilot Rating
3.8/5
Number of Reviews
508
Trustpilot Rating
3.7/5
Number of Reviews
1,427
Trustpilot Rating
3.7/5
Number of Reviews
137
Trustpilot Rating
3.6/5
Number of Reviews
577
QTrade
Trustpilot Rating
2/5
Number of Reviews
18
Trustpilot Rating
1.7/5
Number of Reviews
407
Trustpilot Rating
1.7/5
Number of Reviews
19
Trustpilot Rating
1.6/5
Number of Reviews
236
Trustpilot Rating
1.4/5
Number of Reviews
2,469
Webull
Trustpilot Rating
1.4/5
Number of Reviews
266
Trustpilot Rating
1.4/5
Number of Reviews
96
CIBC Investor's Edge
Trustpilot Rating
1.3/5
Number of Reviews
1,562
Trustpilot Rating
1.3/5
Number of Reviews
1,032

Here are some recent testimonials from Canadian users:

  • Daniel P (Toronto, ON – January 10, 2025): "I’ve been using Qtrade for over a year, and I love how easy it is to navigate the platform. The research tools are excellent, and commission-free ETFs are a huge plus for my long-term investments. However, I wish they would lower their stock trading fees—$6.95 per trade feels a bit steep compared to some other platforms. Customer service has always been helpful, but response times could be faster during peak hours."
  • Sophie M (Vancouver, BC – December 5, 2024): "Qtrade is great for beginner investors like me, especially with all the educational resources they provide. I’ve had a smooth experience opening my TFSA and RRSP accounts, and I like that they offer Canadian and U.S. stocks. That said, I ran into an issue with my deposit taking longer than expected to process (almost four days). It wasn’t a huge problem, but I expected faster transfers given today’s technology."
  • Richard L (Montreal, QC – February 2, 2025): "The platform itself is decent, but the inactivity fee is frustrating. I took a break from trading, and I didn’t realize I was being charged $25 per quarter just for having an account with a low balance. It would be nice if they sent better reminders about this. Other than that, the interface is simple to use, and I’ve had no issues placing trades, but I wouldn’t recommend Qtrade for anyone who isn’t actively investing."

How is Qtrade positioned in relation to its competitors?

FeatureQtradeMoomooFusion MarketsQuestrade
📊 AssetsStocks, ETFs, Mutual Funds, Bonds, OptionsStocks, ETFs, OptionsForex, Stocks, Commodities, Indices, Crypto CFDsStocks, ETFs, Options, Forex, Mutual Funds
💰 Minimum Deposit$0$0$0$1,000 CAD
⚙️ PlatformsQtrade Web & Mobile AppMoomoo Web & MobileMetaTrader 4 & 5, WebTraderQuestrade Edge, IQ Web & Mobile
💵 Fees$6.95 - $8.75 per stock trade, commission-free ETFs$0 commission on stocks & ETFs$4.50 per standard lot on forex, low spreads$4.95 - $9.95 per stock trade
🤝 Copy TradingNot Available❌ Not Available✅ Available (via Myfxbook, DupliTrade)❌ Not Available
🧪 Demo Account❌ Not Available✅ Available✅ Available✅ Available
📜 RegulationIIROC, OSC, BCSC, ASC (Canada)IIROC, SEC, FINRA (US, Canada)ASIC, VFSC (Australia, Offshore)IIROC (Canada)
Qtrade vs. Competitors: Comparison Table
📊 Assets
Qtrade
Stocks, ETFs, Mutual Funds, Bonds, Options
Moomoo
Stocks, ETFs, Options
Fusion Markets
Forex, Stocks, Commodities, Indices, Crypto CFDs
Questrade
Stocks, ETFs, Options, Forex, Mutual Funds
💰 Minimum Deposit
Qtrade
$0
Moomoo
$0
Fusion Markets
$0
Questrade
$1,000 CAD
⚙️ Platforms
Qtrade
Qtrade Web & Mobile App
Moomoo
Moomoo Web & Mobile
Fusion Markets
MetaTrader 4 & 5, WebTrader
Questrade
Questrade Edge, IQ Web & Mobile
💵 Fees
Qtrade
$6.95 - $8.75 per stock trade, commission-free ETFs
Moomoo
$0 commission on stocks & ETFs
Fusion Markets
$4.50 per standard lot on forex, low spreads
Questrade
$4.95 - $9.95 per stock trade
🤝 Copy Trading
Qtrade
Not Available
Moomoo
❌ Not Available
Fusion Markets
✅ Available (via Myfxbook, DupliTrade)
Questrade
❌ Not Available
🧪 Demo Account
Qtrade
❌ Not Available
Moomoo
✅ Available
Fusion Markets
✅ Available
Questrade
✅ Available
📜 Regulation
Qtrade
IIROC, OSC, BCSC, ASC (Canada)
Moomoo
IIROC, SEC, FINRA (US, Canada)
Fusion Markets
ASIC, VFSC (Australia, Offshore)
Questrade
IIROC (Canada)
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Conclusion of our review on Qtrade

Qtrade positions itself as a strong choice for Canadian investors who prioritize security, regulated investment accounts, and commission-free ETFs. The platform is user-friendly and well-suited for long-term investing, with strong research tools and a solid regulatory framework under IIROC and provincial regulators.

However, compared to some competitors, Qtrade lacks copy trading, forex, and crypto trading options, making it less attractive for traders seeking broader market exposure. Additionally, its stock trading fees are higher than some discount brokers, though the commission-free ETF selection helps offset costs for passive investors. The absence of a demo account may also be a downside for beginners who want to test the platform before committing funds.

Overall, Qtrade remains an excellent option for Canadian investors looking for a secure, well-regulated platform with strong investment research. However, those seeking lower trading fees, advanced trading features, or broader asset diversity may need to explore other options.

Before opening a Qtrade account, take the time to compare the best brokers in Canada.

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What types of accounts are available with Qtrade in Canada?

Qtrade Direct Investing offers a variety of accounts tailored for Canadian investors, including registered investment accounts (RRSP, TFSA, RESP) and non-registered cash and margin accounts. Unlike some brokers, Qtrade does not offer a demo account or an Islamic (swap-free) account.

FeatureCash AccountMargin AccountRRSP/TFSARESP
💰 Minimum Deposit$0$0$0$0
🔄 Trading AssetsStocks, ETFs, Options, Bonds, Mutual FundsStocks, ETFs, Options, Bonds, Mutual FundsStocks, ETFs, Bonds, Mutual FundsStocks, ETFs, Mutual Funds
📉 Leverage Available❌ Not Available✅ Available❌ Not Available❌ Not Available
📜 Tax Benefits❌ None❌ None✅ Tax-Deferred/Tax-Free Growth✅ Tax-Free Growth for Education
🏦 Retirement Savings❌ Not Eligible❌ Not Eligible✅ Eligible for RRSP/TFSA Benefits✅ Eligible for RESP Contributions
💸 Withdrawal Restrictions❌ None❌ None✅ Subject to RRSP/TFSA rules✅ Must be used for education
Comparison of Qtrade Account Types
💰 Minimum Deposit
Cash Account
$0
Margin Account
$0
RRSP/TFSA
$0
RESP
$0
🔄 Trading Assets
Cash Account
Stocks, ETFs, Options, Bonds, Mutual Funds
Margin Account
Stocks, ETFs, Options, Bonds, Mutual Funds
RRSP/TFSA
Stocks, ETFs, Bonds, Mutual Funds
RESP
Stocks, ETFs, Mutual Funds
📉 Leverage Available
Cash Account
❌ Not Available
Margin Account
✅ Available
RRSP/TFSA
❌ Not Available
RESP
❌ Not Available
📜 Tax Benefits
Cash Account
❌ None
Margin Account
❌ None
RRSP/TFSA
✅ Tax-Deferred/Tax-Free Growth
RESP
✅ Tax-Free Growth for Education
🏦 Retirement Savings
Cash Account
❌ Not Eligible
Margin Account
❌ Not Eligible
RRSP/TFSA
✅ Eligible for RRSP/TFSA Benefits
RESP
✅ Eligible for RESP Contributions
💸 Withdrawal Restrictions
Cash Account
❌ None
Margin Account
❌ None
RRSP/TFSA
✅ Subject to RRSP/TFSA rules
RESP
✅ Must be used for education

Cash Account

A cash account allows investors to buy and sell stocks, ETFs, options, bonds, and mutual funds without leverage. Since this account does not involve borrowing money, investors must have sufficient funds available before placing a trade. There are no tax benefits, but withdrawals are unrestricted. This account is best for beginners and passive investors who do not require margin trading.

Margin Account

A margin account enables investors to borrow money to trade, increasing buying power. This account is ideal for active traders looking to use leverage. However, borrowed funds are subject to interest charges, and there are no tax benefits. While margin trading can amplify gains, it also increases risk, making this account more suitable for experienced traders.

RRSP & TFSA Accounts

Qtrade offers Registered Retirement Savings Plans (RRSPs) and Tax-Free Savings Accounts (TFSAs), which provide tax advantages for long-term investors. With an RRSP, contributions are tax-deductible, and investments grow tax-deferred until withdrawal. A TFSA allows investments to grow tax-free, making it a flexible savings option. Both accounts are best suited for long-term retirement investors.

RESP (Registered Education Savings Plan)

The RESP account is designed to help Canadians save for their children’s post-secondary education. Contributions grow tax-free, and investors can access government education grants to increase their savings. Withdrawals must be used for eligible educational expenses. This account is best for parents planning for future education costs.

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No demo or Islamic account

Qtrade does not offer a demo account, meaning investors cannot test the platform with virtual funds before committing real money. Qtrade does not offer an Islamic account, as it does not provide forex trading or swap-free trading conditions. Investors following Shariah-compliant investing may need to consider alternative brokers that support halal trading options.

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Deposits and withdrawals at Qtrade: How does it work?

MethodSupported CurrenciesProcessing TimeFees
💳 Credit/Debit Card❌ Not Available❌ Not Available❌ Not Supported
🔄 Bank Transfer (EFT)CAD1-2 business days✅ Free
🏦 Wire TransferCAD, USD2-3 business days$10 withdrawal fee
📑 Pre-Authorized DepositCAD2-3 business days✅ Free
📱 Bill PaymentCAD1-2 business days✅ Free
🔗 Direct Deposit/Pension TransfersCADVaries✅ Free
Qtrade Deposit and Withdrawal Methods
💳 Credit/Debit Card
Supported Currencies
❌ Not Available
Processing Time
❌ Not Available
Fees
❌ Not Supported
🔄 Bank Transfer (EFT)
Supported Currencies
CAD
Processing Time
1-2 business days
Fees
✅ Free
🏦 Wire Transfer
Supported Currencies
CAD, USD
Processing Time
2-3 business days
Fees
$10 withdrawal fee
📑 Pre-Authorized Deposit
Supported Currencies
CAD
Processing Time
2-3 business days
Fees
✅ Free
📱 Bill Payment
Supported Currencies
CAD
Processing Time
1-2 business days
Fees
✅ Free
🔗 Direct Deposit/Pension Transfers
Supported Currencies
CAD
Processing Time
Varies
Fees
✅ Free

Qtrade offers limited deposit and withdrawal options compared to some brokers. While bank transfers, bill payments, and direct deposits are free, the lack of credit/debit card deposits and e-wallets (such as PayPal or Skrill) makes funding less convenient. Withdrawals via wire transfer also come with a $10 fee, whereas some competitors offer free withdrawals for electronic transfers.

Processing times are fairly standard (1-3 business days), but Qtrade lacks instant funding options available at some brokers. Overall, Qtrade's funding system is best suited for Canadian investors using bank accounts but may not be ideal for those looking for quick and flexible deposit methods.

Does Qtrade offer copy trading?

Qtrade does not offer copy trading or social trading features. Unlike some international brokers that provide social trading networks or copy trading platforms, Qtrade focuses on self-directed investing, where traders and investors manage their own portfolios.

Qtrade is designed for long-term investors and self-managed portfolios, rather than active traders looking to copy strategies from other investors. The platform emphasizes fundamental research, ETF investing, and retirement savings, making it ideal for investors who prefer to make independent decisions rather than relying on automated trade copying.

What is the tax treatment of income generated by Qtrade?

The taxation of investment income on Qtrade Direct Investing depends on the type of account and type of income earned. Here’s how it applies:

Taxation Based on Account Type

  • TFSA (Tax-Free Savings Account): No tax on capital gains, dividends, or withdrawals. All investment income is completely tax-free.
  • RRSP (Registered Retirement Savings Plan): No tax while funds remain in the account, but withdrawals are fully taxed as regular income.
  • RESP (Registered Education Savings Plan): Growth is tax-free, but withdrawals are taxed in the hands of the student (often at a lower rate).
  • Non-Registered Accounts: All profits, including capital gains, dividends, and interest, are subject to taxation and must be reported to the CRA.

Taxation Based on Investment Income Type

  • Capital Gains: Only 50% of the gain is taxable at the investor’s personal tax rate.
  • Canadian Dividends: Eligible for a dividend tax credit, reducing the total tax liability.
  • Foreign Dividends: Fully taxable at the investor’s personal tax rate, and subject to foreign withholding taxes.
  • Interest Income (Bonds, GICs, Cash Balances): Fully taxable as personal income, making it less tax-efficient.

Business Income from Frequent Trading

  • If an investor is actively trading stocks or other assets frequently, the CRA may classify them as a trading business.
  • 100% of profits will be taxed as business income rather than being eligible for the 50% capital gains inclusion rate.
  • Business income from trading must be reported under self-employment income rather than investment income.

How to declare your trading income in Canada

  • Capital Gains & Dividends: Reported on Schedule 3 of the T1 General Income Tax Return.
  • Business Income (for frequent traders): Declared on Form T2125 (Statement of Business or Professional Activities).
  • Foreign Investments (if total holdings exceed $100,000 CAD): Requires filing of Form T1135 (Foreign Income Verification Statement).
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Points to remember on filing your taxes

  • ✅ TFSA investments grow tax-free, making them ideal for long-term capital gains.
  • ✅ RRSP withdrawals are taxed as income, so it's best used for retirement planning.
  • ✅ Dividends from Canadian stocks get a tax credit, lowering overall tax liability.
  • ❌ Interest income is fully taxable, making it less efficient than capital gains.
  • ❌ Frequent trading in a non-registered account may be considered business income, meaning 100% of profits are taxable.

Contact: How do I contact Qtrade customer service?

Type of RequestMeans of ContactOpening Hours (ET)
📂 Open an AccountOnline Application: Qtrade Website Phone: 1-877-787-2330Monday – Friday: 8 AM – 8 PM
💵 Make a WithdrawalEmail: [email protected] Phone: 1-877-787-2330 Secure Message via Qtrade PortalMonday – Friday: 8 AM – 8 PM
🛠️ Technical SupportPhone: 1-877-787-2330 Email: [email protected] Live Chat: Available on websiteMonday – Friday: 8 AM – 8 PM
🚨 Make a ComplaintEmail: [email protected] Mail: Compliance Department, Qtrade, Vancouver, BCMonday – Friday: 9 AM – 5 PM
General InquiriesPhone: 1-877-787-2330 Live Chat: Available on website Social Media: Twitter @QtradeInvestMonday – Friday: 8 AM – 8 PM
Qtrade Contact Information
📂 Open an Account
Means of Contact
Online Application: Qtrade Website Phone: 1-877-787-2330
Opening Hours (ET)
Monday – Friday: 8 AM – 8 PM
💵 Make a Withdrawal
Means of Contact
Email: [email protected] Phone: 1-877-787-2330 Secure Message via Qtrade Portal
Opening Hours (ET)
Monday – Friday: 8 AM – 8 PM
🛠️ Technical Support
Means of Contact
Phone: 1-877-787-2330 Email: [email protected] Live Chat: Available on website
Opening Hours (ET)
Monday – Friday: 8 AM – 8 PM
🚨 Make a Complaint
Means of Contact
Email: [email protected] Mail: Compliance Department, Qtrade, Vancouver, BC
Opening Hours (ET)
Monday – Friday: 9 AM – 5 PM
General Inquiries
Means of Contact
Phone: 1-877-787-2330 Live Chat: Available on website Social Media: Twitter @QtradeInvest
Opening Hours (ET)
Monday – Friday: 8 AM – 8 PM

FAQ

Is Qtrade a reliable broker or a scam?
Qtrade is a fully regulated and legitimate Canadian broker, operating for over 20 years. It is regulated by IIROC (Investment Industry Regulatory Organization of Canada) and is a member of the Canadian Investor Protection Fund (CIPF), ensuring client fund security. Qtrade is trusted by thousands of Canadian investors and has won multiple industry awards.
What is the minimum deposit to open an account with Qtrade?
Qtrade does not require a minimum deposit to open an account. Investors can start with any amount, making it accessible for beginners and those looking to invest small amounts. However, a $25 quarterly inactivity fee applies if the account balance is under $25,000 and no trades are made.
Does Qtrade offer a welcome bonus?
Qtrade occasionally offers promotional bonuses, such as cashback incentives or free trades for new clients who deposit a certain amount. However, these promotions vary and are not always available. Investors should check the Qtrade website for current offers before signing up.
Is Qtrade registered with the OSC, BCSC or ASC?
Yes, Qtrade is registered with all three major Canadian regulators—the Ontario Securities Commission (OSC), British Columbia Securities Commission (BCSC), and Alberta Securities Commission (ASC). This ensures that Qtrade operates under strict Canadian financial regulations to protect investors.
What level of leverage does Qtrade offer?
Qtrade does not offer leveraged trading for forex or CFDs, as it focuses on stocks, ETFs, bonds, and mutual funds. However, margin accounts allow borrowing against investments, which provides some level of leverage for stock trading. Unlike some brokers, Qtrade does not support high-risk leveraged products such as forex or crypto CFDs.
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Nishadh Mohammed
HelloSafe
Nishadh Mohammed is a seasoned news editor and financial writer, working with HelloSafe since May 2023. Nishadh has developed expertise in financial markets, insurance, and investment products, with a deep understanding of the Canadian financial landscape. He has honed his SEO skills and content marketing strategies while writing for Canadian publishing houses. Armed with a master's in Business Analytics and extensive journalistic experience, Nishadh uniquely combines data proficiency and thorough research to deliver comprehensive and accessible information.

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