Qtrade: A Summary
- User-Friendly Platform: Qtrade offers an intuitive and well-designed platform, making it easy for beginners and experienced traders to navigate and execute trades.
- Comprehensive Research & Educational Tools: Investors have access to in-depth market research, stock screeners, educational articles, and webinars, helping both beginners and advanced users make informed decisions.
- Strong Customer Support: Qtrade is known for its responsive and knowledgeable customer service, offering support through phone, email, and live chat.
- Commission-Free ETF Trading: Offers a large selection of commission-free ETFs, allowing investors to build diversified portfolios at a lower cost.
- Retirement and Tax-Free Accounts: Supports RRSPs, TFSAs, RESPs, and other registered investment accounts, making it ideal for long-term Canadian investors.
- No Minimum Balance Requirement: Unlike some brokers, there is no minimum balance required to open an account, making it accessible to all investors.
- Limited Market Access: Qtrade primarily offers access to Canadian and U.S. markets, which may be restrictive for investors looking to trade European, Asian, or emerging markets.
- Higher Trading Fees Compared to Some Competitors: Stock trading fees range from $6.95 to $8.75 per trade, which is higher than some discount brokers like Questrade.
- Inactivity Fees: An inactivity fee of $25 per quarter applies if the account does not meet the required balance or trading activity level.
- No Cryptocurrency or Forex Trading: Unlike some brokers that offer crypto or forex trading, Qtrade is limited to stocks, ETFs, mutual funds, and bonds.
- No Direct Options for Day Traders: While Qtrade supports stock and options trading, it lacks direct market access (DMA) and advanced trading tools for high-frequency traders.
- Qtrade in brief
- Our opinion of Qtrade
- What types of accounts are available with Qtrade in Canada?
- Deposits and withdrawals at Qtrade: How does it work?
- Does Qtrade offer copy trading?
- What is the tax treatment of income generated by Qtrade?
- Contact: How do I contact Qtrade customer service?
- FAQ
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Qtrade in brief
Feature | Details |
---|---|
💰 Minimum Deposit | $0 – No minimum deposit required to open an account. |
📜 Regulations | IIROC (Investment Industry Regulatory Organization of Canada) |
✅ OSC, BCSC, ASC Registration | Yes – Registered with all three major Canadian regulators. |
📊 Available Assets | Stocks (TSX, NYSE, NASDAQ), ETFs (100+ free), Bonds, Mutual Funds, Options |
⚙️ Trading Tools | Qtrade Web Platform, Qtrade Mobile App, Advanced Research & Analysis Tools |
🧪 Demo Account | ❌ Not Available |
🤝 Copy Trading | ❌ Not Available |
🌙 Islamic Trading | ❌ Not Available |
⚖️ Leverage | None – No leverage available (only cash and margin accounts). |
💵 Fees | $6.95 - $8.75 per stock trade, commission-free ETFs, $25 quarterly inactivity fee |
📞 Customer Support | Phone, Email, Live Chat – Available during business hours. |
⭐ Trustpilot Verified Reviews | 2.0/5 (18 reviews) |
Our opinion of Qtrade
We particularly liked Qtrade’s user-friendly platform and comprehensive research tools, which make it an excellent choice for Canadian investors looking for a well-structured and easy-to-navigate brokerage.
The availability of commission-free ETFs is a strong advantage, helping long-term investors build diversified portfolios at a lower cost. Additionally, Qtrade's strong regulatory framework under IIROC and provincial regulators (OSC, BCSC, ASC) ensures a high level of security and investor protection.
We would have liked to see a demo account option for new traders who want to test the platform before committing funds. Also, the absence of cryptocurrency and forex trading, along with higher stock trading fees compared to some discount brokers, makes Qtrade less appealing for active traders and those looking for broader market exposure. The $25 quarterly inactivity fee could also be a drawback for low-volume investors.
Who is Qtrade designed for?
Qtrade is best suited to long-term investors, retirement savers, and Canadian traders who prioritize a well-regulated, research-driven platform with strong customer support.
Let's find out more about our test results.
Security and reliability 4.5/5
Qtrade Direct Investing is a Canadian online brokerage that has been in operation for over 20 years, establishing itself as a trusted platform for self-directed investors. The broker is well known for its user-friendly platform, strong research tools, and commitment to investor education. It has won multiple awards over the years, including recognition from Surviscor and The Globe and Mail for best online brokerage and investor experience.
With a growing user base, Qtrade serves thousands of Canadian investors who rely on the platform for stocks, ETFs, mutual funds, and fixed-income trading. Unlike many international brokers, Qtrade is fully compliant with Canadian regulations, ensuring strong security and protection for its clients.
Is Qtrade Reliable for Canadian Traders?
Yes, Qtrade is a highly reliable broker for Canadian traders. It is regulated by the Investment Industry Regulatory Organization of Canada (IIROC) and registered with the Ontario Securities Commission (OSC), British Columbia Securities Commission (BCSC), and Alberta Securities Commission (ASC). This means that Qtrade operates under strict Canadian financial regulations, providing investor protection and fund security.
Additionally, Qtrade is a member of the Canadian Investor Protection Fund (CIPF), which ensures that client funds are protected in case of broker insolvency. This level of oversight makes Qtrade one of the safest choices for Canadian investors compared to offshore brokers that operate without local regulatory approvals.
Risk Management and Security Features
Qtrade offers several risk management features to protect investors:
- Stop-Loss and Limit Orders – Allows traders to set predefined exit points to minimize potential losses.
- CIPF Protection – Client assets are insured up to $1 million in case of broker failure.
- Two-Factor Authentication (2FA) – Provides an extra layer of security for account logins.
- Regulatory Oversight – Being regulated by IIROC and provincial regulators, Qtrade is held to high financial and operational standards.
Market and asset diversity 3.5/5
Qtrade Direct Investing is positioned as a top-tier Canadian brokerage for long-term investors and self-directed traders. Unlike international brokers that offer forex, cryptocurrencies, and CFDs, Qtrade focuses on traditional investment assets such as stocks, ETFs, mutual funds, bonds, and options. This makes it an excellent choice for Canadian investors looking for a well-regulated, research-driven platform, but less appealing for traders seeking high-risk, leveraged products or global asset diversification.
While Qtrade offers access to both Canadian and U.S. markets, its lack of international equities, forex, and crypto trading limits its attractiveness for investors who want broader exposure. However, for those focused on retirement planning, dividend investing, or ETF-based portfolios, Qtrade remains one of the best-regulated and most reliable brokerage options in Canada.
Assets | Type | Number | Market Average |
---|---|---|---|
Stocks | Direct | 4,000+ (TSX, NYSE, NASDAQ) | 5,000 - 10,000 |
ETFs | Direct | 100+ commission-free ETFs | 100 - 300 |
Options | Direct | Full access to U.S. & Canadian options | Similar across brokers |
Mutual Funds | Direct | 1,000+ funds available | 1,500 - 3,000 |
Bonds & GICs | Direct | Government and corporate bonds | Varies |
Forex | ❌ Not Available | ❌ | 50+ currency pairs (CFDs or direct forex) |
Cryptocurrencies | ❌ Not Available | ❌ | 20 - 50 (CFDs or direct crypto trading) |
Commodities & Indices | ❌ Not Available | ❌ | 15 - 30 (CFDs or futures) |
Our opinion on the diversity of Qtrade's offerings
Qtrade offers a strong selection of traditional investment assets, making it ideal for long-term investors and retirement savers. However, the lack of forex, cryptocurrencies, and international equities makes it less competitive for active traders who seek broader market exposure. While the platform provides one of the best selections of stocks, ETFs, and mutual funds in Canada, investors looking for high-risk or speculative assets may need to consider other options.
Platforms and tools 4/5
Qtrade Direct Investing offers a modern and intuitive trading platform designed for long-term investors and self-directed traders. The platform is available on web and mobile, ensuring accessibility for investors who want to manage their portfolios on the go. While Qtrade lacks advanced trading tools for day traders, it provides comprehensive research, analysis tools, and decision aids that make it one of the best platforms for Canadian investors focused on stocks, ETFs, mutual funds, and options trading.
Available Trading Platforms
Qtrade's web platform is fully web-based, meaning no downloads are required. It is user-friendly and intuitive, making it suitable for both beginners and experienced investors. The platform offers advanced research tools, including stock screeners, fundamental analysis, and real-time market data to help traders make informed decisions.
One of its standout features is the commission-free ETF trading section, allowing investors to access cost-effective investment options. Users can also create customizable watchlists, set alerts, and personalize their dashboards for a better trading experience.
Qtrade also offers a mobile app for iOS and Android, designed with a clean and responsive interface. The app supports real-time order execution, portfolio tracking, and market news updates, but its charting and research tools are more basic compared to the web version. Additionally, advanced order types are limited, making it less ideal for active traders.
Analysis Tools & Decision Aids
- 📊 Advanced Research Tools – Includes market news, analyst ratings, and fundamental data on stocks and ETFs.
- 📈 Stock & ETF Screeners – Helps investors filter stocks based on fundamentals, sector, and valuation metrics.
- 💡 Model Portfolios & Investment Ideas – Offers pre-built ETF model portfolios for different investment strategies.
- 📉 Real-Time Market Data & Alerts – Available on both web and mobile for informed decision-making.
Order Types Supported
- Market Orders – Executes at the best available price.
- Limit Orders – Executes only at a specified price or better.
- Stop-Loss Orders – Helps manage risk by selling when a stock falls to a certain level.
- Trailing Stop Orders – Adjusts dynamically as a stock price moves.
- Options Trading – Supports multi-leg strategies but lacks direct market access (DMA).
Fees, spreads and commissions 4/5
Qtrade is positioned as a premium Canadian brokerage with competitive pricing for long-term investors. While it does not offer zero-commission stock trading like some competitors, it provides low-cost ETF trading, transparent commission structures, and minimal non-trading fees. However, active traders may find its per-trade fees high compared to discount brokers like Questrade or Wealthsimple.
Unlike forex or CFD brokers, Qtrade does not charge spreads—instead, it applies flat-rate commissions for stock, ETF, and options trading. No hidden markups are added to trade execution, ensuring transparent pricing.
Comparison of Trading Fees for Most Traded Assets
Asset Class | Instrument | Qtrade Fees | Market Average Fees |
---|---|---|---|
Stocks (Canada & US) | TSX/NYSE/NASDAQ Stocks | $6.95 - $8.75 per trade | $4.95 - $9.99 per trade |
ETFs | Commission-Free ETFs | $0 per trade (100+ ETFs) | $0 - $5 per trade |
ETFs (Other) | All other ETFs | $6.95 per trade | $4.95 - $9.99 per trade |
Options | US & Canadian Options | $8.75 + $1.25 per contract | $4.95 + $1.25 per contract |
Mutual Funds | Canadian Mutual Funds | $0 per trade | $0 - $9.99 per trade |
Bonds | Government & Corporate Bonds | $1 per $1,000 face value | $1 - $2 per $1,000 |
Other Fees at Qtrade
- 💳 Deposit Fees: Free for all funding methods.
- 💵 Withdrawal Fees: Free for electronic transfers, $10 for wire transfers.
- 🕒 Inactivity Fees: $25 per quarter (waived if portfolio balance is over $25,000 or with at least one trade per quarter).
- ⚙️ ECN Fees: None, as Qtrade does not offer direct market access trading.
- ❗ Overdraft Fees: None, but margin accounts have interest rates on borrowed funds.
How is Qtrade's price positioning?
Qtrade provides a strong fee structure for long-term investors, especially with zero-commission ETFs and no-fee mutual fund trading. However, its per-trade stock and options fees are slightly higher than some discount brokers. The $25 quarterly inactivity fee could also be a drawback for low-volume traders.
While not the cheapest platform for frequent stock traders, Qtrade remains an excellent choice for Canadian investors who prioritize ease of use, regulated security, and long-term portfolio growth.
Customer reviews 2/5
Qtrade Direct Investing has a Trustpilot rating of 2.0/5 based on 18 reviews. While some users appreciate the platform’s ease of use and strong customer support, others have raised concerns about higher-than-average trading fees, limited investment options, and occasional delays in account processing.
Broker | Trustpilot Rating | Number of Reviews |
---|---|---|
FP Markets | 4.8/5 | 7,397 |
Fusion Markets | 4.5/5 | 1,907 |
PU Prime | 4.5/5 | 973 |
Forex.com | 4.7/5 | 1,820 |
NinjaTrader | 4.2/5 | 847 |
Eightcap | 4.2/5 | 2,806 |
AMP Futures | 4.4/5 | 708 |
Avatrade | 4.4/5 | 8,975 |
Axi | 4.4/5 | 2,670 |
StarTrader | 4.3/5 | 472 |
OANDA | 4.1/5 | 988 |
IFC Markets | 3.8/5 | 508 |
XTB | 3.7/5 | 1,427 |
Moomoo | 3.7/5 | 137 |
FXCM | 3.6/5 | 577 |
QTrade | 2/5 | 18 |
Wealthsimple | 1.7/5 | 407 |
Scotia iTRADE | 1.7/5 | 19 |
Questrade | 1.6/5 | 236 |
TD Direct Investing | 1.4/5 | 2,469 |
Webull | 1.4/5 | 266 |
National Bank Direct Brokerage | 1.4/5 | 96 |
CIBC Investor's Edge | 1.3/5 | 1,562 |
BMO InvestorLine | 1.3/5 | 1,032 |
Here are some recent testimonials from Canadian users:
- Daniel P (Toronto, ON – January 10, 2025): "I’ve been using Qtrade for over a year, and I love how easy it is to navigate the platform. The research tools are excellent, and commission-free ETFs are a huge plus for my long-term investments. However, I wish they would lower their stock trading fees—$6.95 per trade feels a bit steep compared to some other platforms. Customer service has always been helpful, but response times could be faster during peak hours."
- Sophie M (Vancouver, BC – December 5, 2024): "Qtrade is great for beginner investors like me, especially with all the educational resources they provide. I’ve had a smooth experience opening my TFSA and RRSP accounts, and I like that they offer Canadian and U.S. stocks. That said, I ran into an issue with my deposit taking longer than expected to process (almost four days). It wasn’t a huge problem, but I expected faster transfers given today’s technology."
- Richard L (Montreal, QC – February 2, 2025): "The platform itself is decent, but the inactivity fee is frustrating. I took a break from trading, and I didn’t realize I was being charged $25 per quarter just for having an account with a low balance. It would be nice if they sent better reminders about this. Other than that, the interface is simple to use, and I’ve had no issues placing trades, but I wouldn’t recommend Qtrade for anyone who isn’t actively investing."
How is Qtrade positioned in relation to its competitors?
Feature | Qtrade | Moomoo | Fusion Markets | Questrade |
---|---|---|---|---|
📊 Assets | Stocks, ETFs, Mutual Funds, Bonds, Options | Stocks, ETFs, Options | Forex, Stocks, Commodities, Indices, Crypto CFDs | Stocks, ETFs, Options, Forex, Mutual Funds |
💰 Minimum Deposit | $0 | $0 | $0 | $1,000 CAD |
⚙️ Platforms | Qtrade Web & Mobile App | Moomoo Web & Mobile | MetaTrader 4 & 5, WebTrader | Questrade Edge, IQ Web & Mobile |
💵 Fees | $6.95 - $8.75 per stock trade, commission-free ETFs | $0 commission on stocks & ETFs | $4.50 per standard lot on forex, low spreads | $4.95 - $9.95 per stock trade |
🤝 Copy Trading | ❌ Not Available | ❌ Not Available | ✅ Available (via Myfxbook, DupliTrade) | ❌ Not Available |
🧪 Demo Account | ❌ Not Available | ✅ Available | ✅ Available | ✅ Available |
📜 Regulation | IIROC, OSC, BCSC, ASC (Canada) | IIROC, SEC, FINRA (US, Canada) | ASIC, VFSC (Australia, Offshore) | IIROC (Canada) |
Conclusion of our review on Qtrade
Qtrade positions itself as a strong choice for Canadian investors who prioritize security, regulated investment accounts, and commission-free ETFs. The platform is user-friendly and well-suited for long-term investing, with strong research tools and a solid regulatory framework under IIROC and provincial regulators.
However, compared to some competitors, Qtrade lacks copy trading, forex, and crypto trading options, making it less attractive for traders seeking broader market exposure. Additionally, its stock trading fees are higher than some discount brokers, though the commission-free ETF selection helps offset costs for passive investors. The absence of a demo account may also be a downside for beginners who want to test the platform before committing funds.
Overall, Qtrade remains an excellent option for Canadian investors looking for a secure, well-regulated platform with strong investment research. However, those seeking lower trading fees, advanced trading features, or broader asset diversity may need to explore other options.
Before opening a Qtrade account, take the time to compare the best brokers in Canada.
Compare the best brokers in Canada and find the one that suits you!Compare brokers nowWhat types of accounts are available with Qtrade in Canada?
Qtrade Direct Investing offers a variety of accounts tailored for Canadian investors, including registered investment accounts (RRSP, TFSA, RESP) and non-registered cash and margin accounts. Unlike some brokers, Qtrade does not offer a demo account or an Islamic (swap-free) account.
Feature | Cash Account | Margin Account | RRSP/TFSA | RESP |
---|---|---|---|---|
💰 Minimum Deposit | $0 | $0 | $0 | $0 |
🔄 Trading Assets | Stocks, ETFs, Options, Bonds, Mutual Funds | Stocks, ETFs, Options, Bonds, Mutual Funds | Stocks, ETFs, Bonds, Mutual Funds | Stocks, ETFs, Mutual Funds |
📉 Leverage Available | ❌ Not Available | ✅ Available | ❌ Not Available | ❌ Not Available |
📜 Tax Benefits | ❌ None | ❌ None | ✅ Tax-Deferred/Tax-Free Growth | ✅ Tax-Free Growth for Education |
🏦 Retirement Savings | ❌ Not Eligible | ❌ Not Eligible | ✅ Eligible for RRSP/TFSA Benefits | ✅ Eligible for RESP Contributions |
💸 Withdrawal Restrictions | ❌ None | ❌ None | ✅ Subject to RRSP/TFSA rules | ✅ Must be used for education |
Cash Account
A cash account allows investors to buy and sell stocks, ETFs, options, bonds, and mutual funds without leverage. Since this account does not involve borrowing money, investors must have sufficient funds available before placing a trade. There are no tax benefits, but withdrawals are unrestricted. This account is best for beginners and passive investors who do not require margin trading.
Margin Account
A margin account enables investors to borrow money to trade, increasing buying power. This account is ideal for active traders looking to use leverage. However, borrowed funds are subject to interest charges, and there are no tax benefits. While margin trading can amplify gains, it also increases risk, making this account more suitable for experienced traders.
RRSP & TFSA Accounts
Qtrade offers Registered Retirement Savings Plans (RRSPs) and Tax-Free Savings Accounts (TFSAs), which provide tax advantages for long-term investors. With an RRSP, contributions are tax-deductible, and investments grow tax-deferred until withdrawal. A TFSA allows investments to grow tax-free, making it a flexible savings option. Both accounts are best suited for long-term retirement investors.
RESP (Registered Education Savings Plan)
The RESP account is designed to help Canadians save for their children’s post-secondary education. Contributions grow tax-free, and investors can access government education grants to increase their savings. Withdrawals must be used for eligible educational expenses. This account is best for parents planning for future education costs.
No demo or Islamic account
Qtrade does not offer a demo account, meaning investors cannot test the platform with virtual funds before committing real money. Qtrade does not offer an Islamic account, as it does not provide forex trading or swap-free trading conditions. Investors following Shariah-compliant investing may need to consider alternative brokers that support halal trading options.
Deposits and withdrawals at Qtrade: How does it work?
Method | Supported Currencies | Processing Time | Fees |
---|---|---|---|
💳 Credit/Debit Card | ❌ Not Available | ❌ Not Available | ❌ Not Supported |
🔄 Bank Transfer (EFT) | CAD | 1-2 business days | ✅ Free |
🏦 Wire Transfer | CAD, USD | 2-3 business days | $10 withdrawal fee |
📑 Pre-Authorized Deposit | CAD | 2-3 business days | ✅ Free |
📱 Bill Payment | CAD | 1-2 business days | ✅ Free |
🔗 Direct Deposit/Pension Transfers | CAD | Varies | ✅ Free |
Qtrade offers limited deposit and withdrawal options compared to some brokers. While bank transfers, bill payments, and direct deposits are free, the lack of credit/debit card deposits and e-wallets (such as PayPal or Skrill) makes funding less convenient. Withdrawals via wire transfer also come with a $10 fee, whereas some competitors offer free withdrawals for electronic transfers.
Processing times are fairly standard (1-3 business days), but Qtrade lacks instant funding options available at some brokers. Overall, Qtrade's funding system is best suited for Canadian investors using bank accounts but may not be ideal for those looking for quick and flexible deposit methods.
Does Qtrade offer copy trading?
Qtrade does not offer copy trading or social trading features. Unlike some international brokers that provide social trading networks or copy trading platforms, Qtrade focuses on self-directed investing, where traders and investors manage their own portfolios.
Qtrade is designed for long-term investors and self-managed portfolios, rather than active traders looking to copy strategies from other investors. The platform emphasizes fundamental research, ETF investing, and retirement savings, making it ideal for investors who prefer to make independent decisions rather than relying on automated trade copying.
What is the tax treatment of income generated by Qtrade?
The taxation of investment income on Qtrade Direct Investing depends on the type of account and type of income earned. Here’s how it applies:
Taxation Based on Account Type
- TFSA (Tax-Free Savings Account): No tax on capital gains, dividends, or withdrawals. All investment income is completely tax-free.
- RRSP (Registered Retirement Savings Plan): No tax while funds remain in the account, but withdrawals are fully taxed as regular income.
- RESP (Registered Education Savings Plan): Growth is tax-free, but withdrawals are taxed in the hands of the student (often at a lower rate).
- Non-Registered Accounts: All profits, including capital gains, dividends, and interest, are subject to taxation and must be reported to the CRA.
Taxation Based on Investment Income Type
- Capital Gains: Only 50% of the gain is taxable at the investor’s personal tax rate.
- Canadian Dividends: Eligible for a dividend tax credit, reducing the total tax liability.
- Foreign Dividends: Fully taxable at the investor’s personal tax rate, and subject to foreign withholding taxes.
- Interest Income (Bonds, GICs, Cash Balances): Fully taxable as personal income, making it less tax-efficient.
Business Income from Frequent Trading
- If an investor is actively trading stocks or other assets frequently, the CRA may classify them as a trading business.
- 100% of profits will be taxed as business income rather than being eligible for the 50% capital gains inclusion rate.
- Business income from trading must be reported under self-employment income rather than investment income.
How to declare your trading income in Canada
- Capital Gains & Dividends: Reported on Schedule 3 of the T1 General Income Tax Return.
- Business Income (for frequent traders): Declared on Form T2125 (Statement of Business or Professional Activities).
- Foreign Investments (if total holdings exceed $100,000 CAD): Requires filing of Form T1135 (Foreign Income Verification Statement).
Points to remember on filing your taxes
- ✅ TFSA investments grow tax-free, making them ideal for long-term capital gains.
- ✅ RRSP withdrawals are taxed as income, so it's best used for retirement planning.
- ✅ Dividends from Canadian stocks get a tax credit, lowering overall tax liability.
- ❌ Interest income is fully taxable, making it less efficient than capital gains.
- ❌ Frequent trading in a non-registered account may be considered business income, meaning 100% of profits are taxable.
Contact: How do I contact Qtrade customer service?
Type of Request | Means of Contact | Opening Hours (ET) |
---|---|---|
📂 Open an Account | Online Application: Qtrade Website Phone: 1-877-787-2330 | Monday – Friday: 8 AM – 8 PM |
💵 Make a Withdrawal | Email: [email protected] Phone: 1-877-787-2330 Secure Message via Qtrade Portal | Monday – Friday: 8 AM – 8 PM |
🛠️ Technical Support | Phone: 1-877-787-2330 Email: [email protected] Live Chat: Available on website | Monday – Friday: 8 AM – 8 PM |
🚨 Make a Complaint | Email: [email protected] Mail: Compliance Department, Qtrade, Vancouver, BC | Monday – Friday: 9 AM – 5 PM |
❓ General Inquiries | Phone: 1-877-787-2330 Live Chat: Available on website Social Media: Twitter @QtradeInvest | Monday – Friday: 8 AM – 8 PM |