My opinion on PU prime
PU Prime positions itself as a globally recognized brokerage, offering a compelling mix of competitive pricing, diverse asset selection, and responsive customer support. With a Trustpilot score of 4.8/5 from over 1,300 reviews, the broker earns high marks for its reliability and user satisfaction. Established in 2015 and serving hundreds of thousands of traders worldwide, PU Prime distinguishes itself by delivering tight spreads (from 0.0 pips on Prime accounts), tiered account options, and a transparent fee structure. It stands out from many offshore brokers by providing strong support, multiple advanced trading platforms including MT4/MT5, and a generous asset suite of 200+ instruments (forex, indices, commodities, shares, ETFs, crypto CFDs). While not regulated in Canada and offering only CFD access to stocks and crypto, PU Prime remains a robust choice for active and cost-conscious traders seeking high leverage, precise execution, and modern trading features. Overall, its low spreads, responsive customer service, and user-friendly platforms make it a top contender versus other international CFD brokers. According to my experience, PU Prime is best suited for the following trader profiles:
➡️ The cost-focused active trader: this profile prioritizes low trading costs and fast execution for frequent trading. PU Prime, with spreads from 0.0 pips on Prime accounts, tiered account choices, and competitive commission structures, provides an efficient environment for traders who value tight pricing and transparent fees.
➡️ The trader seeking high leverage and flexible instruments: this type of trader aims to access a wide variety of CFD markets with the possibility of magnifying exposure. PU Prime’s offering of high leverage, combined with over 200 instruments across forex, indices, commodities, shares, ETFs, and crypto CFDs, makes it well-suited to traders looking for flexibility and market diversity.
➡️ The platform-savvy trader using advanced tools: this trader takes advantage of sophisticated platforms like MT4 and MT5 to deploy complex strategies, indicators, or automated trading systems. PU Prime meets these needs by providing reliable execution, advanced order types, and compatibility with various trading tools and strategies.
- ✅Very competitive spreads (from 0.0 pips on Prime accounts)
- ✅No deposit fees and minimal withdrawal fees for most methods
- ✅Wide choice of assets: 200+ CFDs (forex, indices, commodities, stocks, ETFs, bonds, crypto)
- ✅High leverage up to 1:500 on forex and 1:100 on indices and commodities
- ✅Supports leading platforms: MT4, MT5, and proprietary WebTrader (desktop, web, mobile)
- ✅Advanced charting, automated trading, and multi-device access
- ✅Free demo account with unlimited access
- ✅Responsive 24/5 multilingual customer support
- ✅Fast processing for deposits and withdrawals
- ❌Not regulated by Canadian authorities (operates offshore under FSA Seychelles and FSC Mauritius)
- ❌Only CFD trading for stocks and crypto (no physical or spot crypto, no integrated crypto wallet)
- ❌Limited crypto and ETF offerings compared to some specialist platforms
- ❌Potential withdrawal and currency conversion fees depending on method
Score- ✅Very competitive spreads (from 0.0 pips on Prime accounts)
- ✅No deposit fees and minimal withdrawal fees for most methods
- ✅Wide choice of assets: 200+ CFDs (forex, indices, commodities, stocks, ETFs, bonds, crypto)
- ✅High leverage up to 1:500 on forex and 1:100 on indices and commodities
- ✅Supports leading platforms: MT4, MT5, and proprietary WebTrader (desktop, web, mobile)
- ✅Advanced charting, automated trading, and multi-device access
- ✅Free demo account with unlimited access
- ✅Responsive 24/5 multilingual customer support
- ✅Fast processing for deposits and withdrawals
My opinion on PU prime
- ✅Very competitive spreads (from 0.0 pips on Prime accounts)
- ✅No deposit fees and minimal withdrawal fees for most methods
- ✅Wide choice of assets: 200+ CFDs (forex, indices, commodities, stocks, ETFs, bonds, crypto)
- ✅High leverage up to 1:500 on forex and 1:100 on indices and commodities
- ✅Supports leading platforms: MT4, MT5, and proprietary WebTrader (desktop, web, mobile)
- ✅Advanced charting, automated trading, and multi-device access
- ✅Free demo account with unlimited access
- ✅Responsive 24/5 multilingual customer support
- ✅Fast processing for deposits and withdrawals
- ❌Not regulated by Canadian authorities (operates offshore under FSA Seychelles and FSC Mauritius)
- ❌Only CFD trading for stocks and crypto (no physical or spot crypto, no integrated crypto wallet)
- ❌Limited crypto and ETF offerings compared to some specialist platforms
- ❌Potential withdrawal and currency conversion fees depending on method
Score- ✅Very competitive spreads (from 0.0 pips on Prime accounts)
- ✅No deposit fees and minimal withdrawal fees for most methods
- ✅Wide choice of assets: 200+ CFDs (forex, indices, commodities, stocks, ETFs, bonds, crypto)
- ✅High leverage up to 1:500 on forex and 1:100 on indices and commodities
- ✅Supports leading platforms: MT4, MT5, and proprietary WebTrader (desktop, web, mobile)
- ✅Advanced charting, automated trading, and multi-device access
- ✅Free demo account with unlimited access
- ✅Responsive 24/5 multilingual customer support
- ✅Fast processing for deposits and withdrawals
Why trust Hellosafe?
I spent real time opening an account and trading with PU prime, so my perspective comes from hands-on experience, not just research. I evaluated a wide range of factors: I checked how easy it was to navigate the platforms (MT4, MT5, and the web trader), compared spreads and commissions across different account types, and tested how responsive their customer service really was during both busy and off hours.
I also tried out different trade sizes and instruments, from forex to crypto CFDs, to see how execution speed, slippage, and pricing held up compared to other regulated brokers I’ve used. I made sure to look for both the strengths—like the low fees on some accounts and the fast account setup—and the weaknesses, such as not being regulated by Canadian authorities and some withdrawal fees.
My view is that PU prime can be a good fit for both new and experienced traders seeking flexible account options and high leverage, but it's important to weigh its international regulatory status and compare it directly with other trusted brokers before making a decision.
PU prime at a Glance
| Fonctionnalité | Détail |
|---|---|
| 💰 Dépôt minimum | $50 USD (Standard); $20 USD (Cent); $1,000 USD (Prime); no minimum for bank wire |
| 🛡️ Régulation | FSA Seychelles (SD050), FSC Mauritius (GB23202672); not regulated in Canada |
| 🪙 Licence crypto | No specific crypto license; crypto trading via CFDs only |
| 📝 Enregistrement FSMA | Not registered |
| 📈 Actifs disponibles | 200+ instruments: 40+ forex pairs, 20+ indices, 10+ commodities, 100+ shares (CFDs), 10+ crypto (CFDs), ETFs, bonds |
| 📊 Plateformes de trading | MetaTrader 4, MetaTrader 5, PU Prime WebTrader |
| 🛠️ Outils de trading | Advanced charting, automated trading, risk management tools, multi-device access |
| 📝 Compte démo | Yes, unlimited virtual capital, no time limit |
| ☪️ Compte islamique | Yes, swap-free option available for all accounts upon request |
| 🏁 Ordres clés | Market, limit, stop loss, take profit, trailing stop, conditional orders |
| ⚖️ Effet de levier | Up to 1:500 (forex), 1:100 (indices/commodities), 1:20 (crypto CFDs) |
| 💸 Frais | No account or deposit fees; withdrawal/FX conversion fees may apply; spreads from 1.3 pips (Standard) |
| 📞 Support client | Live chat, email, phone; 24/5 availability |
| 🌟 Avis Trustpilot | 4.8 / 5 (1,349 reviews) |
Security & Regulation
PU prime offers a fairly comprehensive trading environment with a variety of account types, multi-asset coverage, and advanced risk management tools. I view its reliability as satisfactory but not without reservations, particularly for Canadian residents. The broker is authorized by the FSA in Seychelles and the FSC in Mauritius, both of which have less stringent requirements than regulators in Canada, the UK, or Australia. The absence of oversight from Canadian authorities means investors do not benefit from local deposit insurance or recourse frameworks.
On the security side, PU prime ensures that client funds are held in segregated accounts, aligning with best practices for CFD and forex brokers. However, I note the lack of advanced crypto security protocols (such as cold storage or proof-of-reserves), which is worth considering if crypto CFDs are a core interest.
Risk management features meet industry expectations, with negative balance protection, two-factor authentication, and a full suite of order controls available on all platforms. The broker garners a strong reputation among global users, reflected in its high Trustpilot score and positive feedback for customer service and platform transparency. Still, as with any offshore broker, I recommend weighing these benefits against the limitations posed by the international regulatory framework.
| Indicator | Description | Evaluation |
|---|---|---|
| Regulatory compliance | Regulated by FSA (Seychelles) and FSC (Mauritius); no Canadian or tier-1 regulation | 3/5 |
| Fund security | Segregated accounts for all client funds, standard protection, no advanced crypto custody | 3.5/5 |
| Risk management tools | Negative balance protection, 2FA, stop loss, take profit, trailing stop available | 4/5 |
| Notoriety and coverage | High Trustpilot rating (4.8/5), broad international client base, mostly positive customer support reviews | 4.5/5 |
Fees, Spreads & Commissions
PU prime offers three main account types—Standard, Prime, and Cent—which cater to a range of trader profiles. The Standard account is accessible, with no commissions and spreads from 1.3 pips on major FX pairs. The Prime account is clearly targeted at more active or experienced traders, offering raw spreads starting at 0.0 pips, at the cost of a competitive commission and a higher minimum deposit. This dual structure lets me align my costs with my strategy, which I consider an advantage compared to brokers who only offer wide-spread, commission-free models.
For CFD trading on stocks, indices, and commodities, PU prime applies variable spreads and, for equities, a minimum commission based on a small percentage of trade notional. Spreads on gold, silver, and oil are notably tighter on the Prime account, which can be substantial for high-volume or short-term traders. Overnight swap rates are transparently applied, consistent with global CFD broker standards, and the overall pricing on core indices and commodities is competitive—though not always the lowest on the market.
Crypto trading is provided through CFDs, which means there are no blockchain or custody fees, but the trading costs are entirely embedded in the spreads (starting at 0.20% of notional value on major tokens). This is in line with peers offering CFD-only crypto access, and remains appreciably lower than some less-regulated offshore platforms, but higher than pure spot exchanges. There are no hidden “maintenance” fees or costs on deposit, but withdrawal fees may arise depending on the provider.
The transparency of PU prime’s fee information, the absence of inactivity and administration fees, and the lack of funding costs for most funding methods are positives for long-term or occasional traders. Currency conversion costs apply for accounts not denominated in USD, which is common in the industry and should be considered if you intend to trade non-USD assets frequently.
What are the account-related fees?
| Fee Type | Conditions at PU prime | Market Average |
|---|---|---|
| Opening fee | $0 | $0–$50 |
| Maintenance fee | $0 | $0–$10/month |
| Withdrawal fee | Varies by method, typically $0–$25 | $0–$35 |
| Inactivity fee | $0 (not specified, currently absent) | $5–$30/month |
| Currency conversion fee | May apply (0.5%–1% typical) | 0.3%–1% |
Tip
If your average trade size or volume is significant, the Prime account’s raw spread and low commission model typically delivers better pricing than commission-free accounts. Compare total costs, not just spreads, across several products on your actual trade volume each month.
What are the fees on stocks and ETFs?
PU prime offers stock and ETF trading exclusively through CFDs. Commission rates start from about 0.1% of notional value, which is competitive for global equity CFDs. Spreads are generally tight, but overnight funding fees apply to positions held past the trading session close. There are no custody fees, and UK stamp duty does not apply since these are synthetic positions.
| Fee Type | Conditions at PU prime | Market Average |
|---|---|---|
| Commission | From 0.1% of notional per trade | 0.05%–0.1%/trade |
| Spread fee | From 0.1% of notional value | 0.1%–0.4% (CFD brokers) |
| Overnight fee | Yes, variable | Yes, variable |
| Custody fee | $0 (CFDs only) | $0–$10/month |
| UK stamp duty tax | $0 (CFDs only) | 0–0.5% (if applicable) |
What are the fees on cryptocurrencies?
Cryptocurrency trading at PU prime is conducted via CFDs, so there are no coin custody or blockchain transfer fees. Spreads start from 0.20% of trade notional, making them more competitive than direct crypto CFDs at some offshore competitors but higher than large centralized spot exchanges. As with other leveraged CFD products, overnight fees apply if you hold positions beyond one day.
| Fee Type | Conditions at PU prime | Market Average (crypto or CFD brokers) |
|---|---|---|
| Buy/sell fees | Included in the spread, from 0.20% | 0.1%–2.0% |
| Spread fees | From 0.20% | 0.2%–2.0% |
| Overnight fees | Yes, see platform for details | Yes, variable |
| Custody fees | $0 (CFD only, no coin storage) | $0 for CFD; varies for spot brokers |
| Transfer fees | $0 (CFDs, not on blockchain) | $0 (CFD); blockchain fees for spot |
What are the fees on CFDs?
CFDs on major asset classes are available with competitive pricing across all accounts. The tightest spreads and lowest commissions are accessed via the Prime account. Holding positions past 5 pm New York results in overnight swap charges, which are clearly published on the trading platform. PU prime’s overall fee structure for high-volume forex, metals, and indices is competitive, but spreads on less liquid symbols may widen during off-peak hours.
| Underlying Asset | Maximum Leverage | Spread at PU prime | Overnight Fee | Market Average (CFD brokers) |
|---|---|---|---|---|
| CFD Stocks | Up to 1:20 | From 0.1% of notional | Variable | 0.05%–0.1% per side + funding |
| Gold (XAU/USD) | Up to 1:100 | From 0.18 pips (Prime) | Variable | 0.2–1.0 pips |
| Silver (XAG/USD) | Up to 1:100 | From 0.2 pips (Prime) | Variable | 0.05–0.25 pips |
| Oil (WTI) | Up to 1:100 | From 0.2 pips (Prime) | Variable | 0.1–0.5 pips |
| EUR/USD | Up to 1:500 | From 0.0 pips (Prime), 1.3 pips (Standard) | Variable | 0.7–1.5 pips |
| EUR/GBP | Up to 1:500 | From 0.2 pips (Prime), 1.6 pips (Standard) | Variable | 1.0–2.0 pips |
| USD/JPY | Up to 1:500 | From 0.2 pips (Prime), 1.5 pips (Standard) | Variable | 0.7–1.5 pips |
| GBP/USD | Up to 1:500 | From 0.3 pips (Prime), 1.7 pips (Standard) | Variable | 1.0–2.0 pips |
| BEL 20 (BEL20) | Up to 1:100 | Variable | Variable | 1–3 points |
| BTC/USD (crypto CFD) | Up to 1:20 | From 0.20% of notional | Variable | 0.2%–2.0% (CFD brokers) |
Assets & Markets
PU prime’s range of tradable assets covers all the core categories I expect from a multi-asset CFD provider, including forex, indices, commodities, shares, ETFs, and cryptocurrencies. The selection of more than 40 forex pairs and maximum leverage up to 1:500 allows for both major and exotic currency strategies, giving active traders plenty of flexibility in the FX markets.
The CFD equity offering is strong, with over 100 global shares and a handful of the most popular ETFs available for leveraged trading. While this enables diverse directional trading and hedging, the absence of spot share or ETF purchase means PU prime is not suited for clients looking to build a buy-and-hold portfolio of physical assets.
Cryptocurrency coverage includes a small but targeted list of major crypto pairs available as CFDs. This allows access to leveraged trading on assets like Bitcoin and Ethereum, but token choice is limited and no spot crypto, wallet, or staking/earn solutions are supported. For speculative short-term trading, this is practical, but crypto enthusiasts may want more breadth and a richer product set.
Through index and commodity CFDs, I’m able to diversify exposure into global indices and physical assets such as gold, silver, oil, and other major instruments. These products provide tactical options for risk management and macro strategies, although I note that bonds are present only as CFDs (not as direct investments) and there is no support for stablecoins, NFTs, or advanced crypto derivatives.
For retail traders seeking leveraged access to the world’s most traded markets in a single account, PU prime’s lineup is concise but effective. The platform does have limitations for those requiring deep spot, DeFi, or alternative asset exposure.
| Asset Class | Type | Number at PU prime | Market Average | Example Assets |
|---|---|---|---|---|
| Stocks | CFD | 100+ | 100–2,000+ | Apple, Shopify, Alibaba |
| ETFs | CFD | 10+ | 10–100+ | SPY, QQQ, iShares MSCI EAFE |
| Cryptocurrencies | CFD | 10+ | 10–100+ | BTC/USD, ETH/USD, LTC/USD |
| Currencies | Forex (CFD) | 40+ | 30–70 | EUR/USD, USD/CAD, GBP/JPY |
| Commodities | CFD | 10+ | 10–20 | Gold, Silver, US Crude Oil |
| Indices | CFD | 20+ | 10–25 | S&P 500, Nasdaq 100, Nikkei 225 |
| Bonds | CFD | 5+ | 2–10 | US 10-Year, Euro Bund |
| Stablecoins | Not available | 0 | 2–5 | – |
| NFTs | Not available | 0 | 0–2 | – |
| Other derivatives | Not specified | Not specified | Variable | – |
Trading Tools and Apps
PU prime delivers a platform environment that blends versatility and high performance across MetaTrader 4, MetaTrader 5, and its in-house WebTrader. Both MT4 and MT5 are accessible on desktop, web, and mobile, ensuring that functionality on the go matches the experience on larger screens. The mobile and web platforms are fluid, with a clear order panel and rapid execution, making them suitable for monitoring, fast entry/exit, and risk control even when away from a trading desk.
The user experience on PU prime reflects a solid approach to ergonomics—platform navigation is intuitive whether you’re analyzing charts, executing trades, or setting automated strategies. Built-in charting tools provide depth, with a wide suite of indicators and multiple timeframe overlays. MT5, in particular, stands out for advanced charting and asset handling, making it a strong choice for active traders looking to manage a broad range of CFDs or apply finer analytical tools.
Automation is a strong point, with both EAs and custom scripts supported on MT4 and MT5. This opens doors for strategy testing, algorithmic deployment, and personalized notifications. The proprietary WebTrader offers a streamlined alternative for those preferring to avoid software installations, with real-time risk and order management. For users prioritizing automation or strategy optimization, the compatibility with third-party bots and trading APIs is a significant advantage.
Order types go beyond the basics—market, limit, stop-loss, take-profit, and trailing stop are standard, with advanced conditions available for more precise management of risk and entry triggers. While the platforms cater well to experienced users, the straightforward layout and educational content also make PU prime accessible to ambitious beginners, especially given the low minimum deposit requirements for entry-level accounts.
A core limitation is that all stock, ETF, and crypto products are available as CFDs only; there’s no option for direct spot asset purchase. Staking and “earn” features for crypto are not present, reflecting a pure trading approach rather than investment or DeFi integration. Signal services and asset filtering tools are robust, especially for forex and indices, but users seeking direct staking or wallet functionality will need to look elsewhere.
| Feature | Verified Details |
|---|---|
| Mobile app | MT4 & MT5 apps (iOS/Android), PU Prime WebTrader (mobile/web); no crypto wallet app |
| Usability | Fluid interface across platforms; combination of technical power and accessible navigation |
| Compatible software | MetaTrader 4, MetaTrader 5, PU Prime WebTrader; API integrations, no TradingView direct integration |
| Order types | Market, limit, stop-loss, take-profit, trailing stop, conditional orders |
| Charting and technical analysis | 30+ built-in indicators, advanced charting (especially on MT5), multi-timeframe views |
| Auto trading / Automated strategies | Full support for EAs, custom bots, API for automation |
| Algorithmic trading | Available via MetaTrader (coded scripts/EAs); open for third-party bot integration |
| Negative balance protection | Provided for CFD/Forex accounts |
| Trading signals | Yes: built-in via MT signals/authors; no TradingView or in-app crypto signals |
| Asset search and filters | Comprehensive search and filtering for all listed markets |
| Spot stock purchase | Not available—CFD only for stocks, ETFs, indices, crypto |
| Staking and earn | Not available |
Tip
Use MT5 for a broader instrument range and more advanced analytics, but always cross-check execution speed and order types on both mobile and desktop. Test out new EAs or automated strategies in the free demo environment first—this minimizes risk and familiarizes you with margin and leverage behaviors particular to PU prime’s infrastructure.
Account Opening and Deposits
Account opening
Opening an account with PU prime is completed entirely online and is designed to be accessible for both new and experienced traders. Start by filling out the registration form on the PU prime website or app, selecting your preferred account type (Standard, Prime, Cent, or Islamic/swap-free if needed). During registration, you’ll provide basic personal details and move on to the verification (KYC) stage, which requires uploading a government-issued ID and recent proof of address (such as a utility bill or bank statement). You’ll also be asked to complete a regulatory questionnaire regarding your financial experience and trading knowledge.
Once your documents are uploaded, the PU prime compliance team reviews your application. Account validation times can range from a few hours to one business day, depending on volume and the clarity of your documents. When approved, you’ll receive a confirmation email granting access to your trading portal and funding options.
Good to know
Choose your account’s base currency carefully when signing up. This minimizes conversion fees for deposits/withdrawals and simplifies your trading statements.
| Item | Details |
|---|---|
| Opening procedure | Online registration, account choice, KYC (ID & address upload), regulatory questionnaire, compliance review |
| Validation time | Typically a few hours to 1 business day |
| Accepted deposit methods | Credit/debit card, bank transfer, e-wallets, local/international bank wire |
| Minimum required deposit | $50 USD (Standard), $1,000 USD (Prime), $20 USD (Cent), no minimum for international wire |
| Required documents | Government-issued ID, proof of address (e.g., utility bill or bank statement) |
| Practical tip | Prepare clear photos/scans of your documents and double-check your personal information for errors |
Deposits and withdrawals on PU prime
With PU prime, Canadian users can fund and withdraw from their accounts using a variety of secure channels: credit or debit cards, major e-wallets, local or international bank transfers, and several local payment solutions. Supported currencies typically include USD and other major global currencies, but your base currency is set during account opening. Deposits processed by card or e-wallet are usually instant or completed within an hour, while bank transfers may require up to a business day.
Withdrawals are handled via the same main channels and usually take 1–3 business days. PU prime does not charge deposit fees for most methods; some withdrawal fees may apply depending on your provider and method chosen. There is no integrated fiat or crypto wallet and no fiat-to-crypto conversion—crypto trading is available solely through CFDs.
Good to know
Always review the minimums and fees for your chosen payment method, especially when wiring funds internationally or when withdrawing. Using the same bank account for deposits and withdrawals reduces delays and potential verification steps.
| Payment method | Accepted currencies | Minimum amount | Processing time | Possible fees |
|---|---|---|---|---|
| Credit card | USD, other majors | $50 | Instant to 1 hour | None for deposit; withdrawal fees vary |
| Bank transfer | USD, other majors | $50 (local); none (international) | 1 business day (deposit); 1–3 business days (withdrawal) | Bank fees possible |
| E-wallets (Skrill, Neteller, etc.) | USD, other majors | $50 | Instant to 1 hour | Variable withdrawal fee, none for deposit |
| Stablecoins/cryptos (CFD trading only) | Not applicable | – | – | – |
| Other local options | Varies by provider | Varies | Up to 1 business day | Provider fees possible |
Account Types
PU prime is an international CFD and Forex broker providing a range of account types suitable for both beginners and experienced traders. With flexible minimum deposits, access to hundreds of financial instruments—including forex, stocks, indices, commodities, and cryptocurrencies (all as CFDs)—and advanced trading platforms like MT4 and MT5, PU prime enables retail traders in Canada to tailor their trading experience. No direct spot trading or crypto custody features are provided.
| Account type | Available | Main features |
|---|---|---|
| Demo account | ✅ | Unlimited risk-free trading simulation, practice with virtual capital |
| Standard account | ✅ | $50 minimum deposit, spreads from 1.3 pips, most popular for all traders |
| Raw ECN account | ✅ | "Prime" account, $1,000 minimum, 0.0 pip spreads (+commission), fast execution, ideal for active traders |
| Islamic account | ✅ | Swap-free option on request for all accounts, complies with Shariah law |
| Professional account | ❌ | Not explicitly available for retail/individual clients in Canada |
| CFD account | ✅ | All accounts can trade forex, stocks, indices, commodities, and crypto CFDs |
| Classic securities account | ❌ | Not available; no direct stocks, ETFs, or spot trading |
| Staking/earn account | ❌ | Not available; no earning/yield or DeFi features |
| Cold storage account | ❌ | Not available; no physical crypto or wallet services |
| Tax-advantaged account | ❌ | Not available; no RRSP, TFSA, or similar wrappers for Canadian residents |
| Accepted base currencies | – | USD, EUR, GBP, AUD, CAD, SGD, NZD, JPY, and others (varies by platform and deposit method) |
Tip: Choosing Between Standard and Prime Accounts
If you trade frequently, compare the all-in cost per trade between the Standard and Prime accounts. The Prime (Raw ECN) account may have lower spreads but includes a commission, making it better for high-volume or FX-focused traders, while the Standard is simpler for beginners.
Customer reviews
PU prime has an overall Trustpilot rating of 4.8 out of 5, based on 1,349 reviews. Les utilisateurs mettent en avant plusieurs aspects positifs de la plateforme, notamment :
- Easy and fast account opening process
- Responsive and helpful customer support, available 24/5
- Wide range of CFD and forex assets, including crypto CFDs
- Transparent fee structure and competitive spreads
- User-friendly trading platforms (MT4/MT5 and webtrader)
En revanche, plusieurs points négatifs sont régulièrement évoqués dans les avis :
- Occasional delays or issues with deposits and withdrawals
- Limited availability of in-depth educational resources
- No staking, crypto wallet, or lending features for digital assets
- No trading of real stocks or spot cryptocurrencies (CFDs only)
- Platform interface may be less intuitive for complete beginners
Voici quelques exemples représentatifs d’avis publiés sur Trustpilot :
S.M. – 19/06/2024 : “Excellent customer service and fast withdrawals. Highly recommended for forex trading.”
L.T. – 11/05/2024 : “The spreads are competitive and the platform is easy to use. I appreciate the transparency.”
P.D. – 06/03/2024 : “Had an issue with my deposit, but support resolved it quickly. Good experience overall.”
FAQ
Is PU prime regulated in CA?
PU prime is not directly regulated in Canada and does not hold licenses from Canadian financial authorities such as IIROC or CSA. It operates internationally under licenses from the Financial Services Authority of Seychelles and the Financial Services Commission of Mauritius.
What is the minimum deposit on PU prime?
The minimum deposit to open a Standard account with PU prime is $50 USD, while Cent accounts require $20 and Prime accounts $1,000. Depositing by international bank wire has no minimum, but it’s important to check the specific requirements for each payment method.
Does PU prime offer a welcome bonus?
PU prime occasionally offers welcome bonuses or promotional campaigns, which may change based on region and regulatory conditions. Potential clients should consult the PU prime promotions page or contact support for the latest active offers available in Canada.
How does leverage work on PU prime?
Leverage on PU prime depends on the asset class and account type. It can reach up to 1:500 for forex trading, up to 1:100 for indices and commodities, and up to 1:20 for cryptocurrency CFDs. Remember that higher leverage increases both potential gains and risks.
How does PU prime make money?
PU prime makes money through spreads on trading instruments, commissions on certain account types and assets, and fees on specific services such as withdrawals or currency conversion. There are no account opening or maintenance fees, and most deposit methods are free.
Who is behind PU prime?
PU prime is operated by Pacific Union Group, an international brokerage firm with headquarters outside Canada. It holds regulatory licenses in Seychelles and Mauritius, focusing on providing CFD and forex trading services to a global client base.
When was PU prime launched?
PU prime was founded in 2015 and has since grown to offer access to more than 200 financial instruments for clients around the world, including forex, indices, commodities, shares, and cryptocurrencies as CFDs.
Does PU prime offer copy trading or social trading?
PU prime does not directly advertise copy trading or PAMM accounts on its website. Clients interested in such features should contact customer support to verify if any options or third-party integrations are available with PU prime.
How can I contact PU prime’s customer service?
You can reach PU prime’s customer service by email at [email protected], by phone at +248 4373 105, or through their live chat service. Support is available 24/5 from Monday to Friday and during limited hours on weekends for Canadian users.
Does PU prime offer any promotions or referral programs?
PU prime frequently runs various promotions, trading contests, and referral bonuses. The availability and specifics of these programs can change, so it’s a good idea to visit their official website or reach out to support to learn about current offers for Canadian residents.
Does PU prime provide insurance or proof-of-reserve for customer funds?
PU prime does not provide client fund insurance or proof-of-reserve attestations similar to what is sometimes offered by locally regulated brokers or crypto exchanges. Funds are held in segregated accounts, but investor protection programs do not apply for Canadians.
Is PU prime regulated in CA?
PU prime is not directly regulated in Canada and does not hold licenses from Canadian financial authorities such as IIROC or CSA. It operates internationally under licenses from the Financial Services Authority of Seychelles and the Financial Services Commission of Mauritius.
What is the minimum deposit on PU prime?
The minimum deposit to open a Standard account with PU prime is $50 USD, while Cent accounts require $20 and Prime accounts $1,000. Depositing by international bank wire has no minimum, but it’s important to check the specific requirements for each payment method.
Does PU prime offer a welcome bonus?
PU prime occasionally offers welcome bonuses or promotional campaigns, which may change based on region and regulatory conditions. Potential clients should consult the PU prime promotions page or contact support for the latest active offers available in Canada.
How does leverage work on PU prime?
Leverage on PU prime depends on the asset class and account type. It can reach up to 1:500 for forex trading, up to 1:100 for indices and commodities, and up to 1:20 for cryptocurrency CFDs. Remember that higher leverage increases both potential gains and risks.
How does PU prime make money?
PU prime makes money through spreads on trading instruments, commissions on certain account types and assets, and fees on specific services such as withdrawals or currency conversion. There are no account opening or maintenance fees, and most deposit methods are free.
Who is behind PU prime?
PU prime is operated by Pacific Union Group, an international brokerage firm with headquarters outside Canada. It holds regulatory licenses in Seychelles and Mauritius, focusing on providing CFD and forex trading services to a global client base.
When was PU prime launched?
PU prime was founded in 2015 and has since grown to offer access to more than 200 financial instruments for clients around the world, including forex, indices, commodities, shares, and cryptocurrencies as CFDs.
Does PU prime offer copy trading or social trading?
PU prime does not directly advertise copy trading or PAMM accounts on its website. Clients interested in such features should contact customer support to verify if any options or third-party integrations are available with PU prime.
How can I contact PU prime’s customer service?
You can reach PU prime’s customer service by email at [email protected], by phone at +248 4373 105, or through their live chat service. Support is available 24/5 from Monday to Friday and during limited hours on weekends for Canadian users.
Does PU prime offer any promotions or referral programs?
PU prime frequently runs various promotions, trading contests, and referral bonuses. The availability and specifics of these programs can change, so it’s a good idea to visit their official website or reach out to support to learn about current offers for Canadian residents.
Does PU prime provide insurance or proof-of-reserve for customer funds?
PU prime does not provide client fund insurance or proof-of-reserve attestations similar to what is sometimes offered by locally regulated brokers or crypto exchanges. Funds are held in segregated accounts, but investor protection programs do not apply for Canadians.
