Our Review of PU Prime Broker - 3.5/5

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Nishadh Mohammed updated on January 28, 2025

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PU Prime: A Summary

  • Diverse Asset Offering: PU Prime provides access to a wide range of tradable instruments, including forex pairs, commodities, indices, shares, ETFs, and bonds, which can appeal to traders looking for portfolio diversification.
  • Multiple Trading Platforms: The broker supports popular platforms such as MetaTrader 4 and MetaTrader 5, along with proprietary mobile applications, catering to various trader preferences.
  • Islamic Account Availability: PU Prime offers a Sharia-compliant Islamic account, making it a suitable option for traders adhering to Islamic finance principles.
  • Copy Trading: The PU Social platform allows traders to replicate the strategies of more experienced traders, which can be useful for beginners or those seeking automated trading strategies.
  • Lower-Tier Regulation: PU Prime is regulated by the Seychelles FSA and the Mauritius FSC, which are considered weaker regulatory bodies compared to top-tier authorities like IIROC, ASIC, or FCA. This may raise concerns about fund security and oversight.
  • Lack of Fee Transparency: The broker does not provide clear details about its spreads, commissions, or other trading costs on its website, making it difficult for traders to assess the true cost of trading.
  • No Local Canadian Regulation: PU Prime is not registered with the OSC, BCSC, or ASC, which may deter Canadian traders seeking compliance with domestic financial regulations.
  • No Proprietary Research Tools: While it offers standard tools on MetaTrader platforms, PU Prime does not provide its own advanced research tools or proprietary analytics, which are common among some competitors.
  • Potential Withdrawal Delays: Some user feedback points to delays in the withdrawal process, which can impact traders who need timely access to their funds.
Table of Contents
  • PU Prime in Brief
  • Our opinion of PU Prime
  • What types of accounts are available with PU Prime in Canada?
  • Deposits and withdrawals at PU Prime: How does it work?
  • Does PU Prime offer copy trading?
  • What is the tax treatment of income generated by PU Prime?
  • Contact: How do I contact PU Prime customer service?
  • FAQs
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PU Prime in Brief

FeatureDetails
💰 Minimum Deposit$50 USD (Standard account)
📜 RegulationsSeychelles FSA, Mauritius FSC
OSC, BCSC, and ASC RegistrationNo
📊 Available AssetsForex (200+), Commodities (20+), Indices (10+), Shares (1,000+), ETFs (50+), Bonds (10+)
⚙️ Trading ToolsMetaTrader 4, MetaTrader 5, Proprietary Mobile App
🧪 Demo AccountAvailable (Unlimited duration, $50,000 virtual funds)
🤝 Copy TradingAvailable (via PU Social)
🌙 Islamic TradingAvailable
⚖️ LeverageUp to 1:500
💵 FeesSpreads from 1.3 pips (Standard account), No disclosed commissions
📞 Customer SupportPhone, email, live chat (24/7)
Trustpilot Verified Reviews4.5/5 (973 reviews)
Key features of PU Prime
💰 Minimum Deposit
Details
$50 USD (Standard account)
📜 Regulations
Details
Seychelles FSA, Mauritius FSC
OSC, BCSC, and ASC Registration
Details
No
📊 Available Assets
Details
Forex (200+), Commodities (20+), Indices (10+), Shares (1,000+), ETFs (50+), Bonds (10+)
⚙️ Trading Tools
Details
MetaTrader 4, MetaTrader 5, Proprietary Mobile App
🧪 Demo Account
Details
Available (Unlimited duration, $50,000 virtual funds)
🤝 Copy Trading
Details
Available (via PU Social)
🌙 Islamic Trading
Details
Available
⚖️ Leverage
Details
Up to 1:500
💵 Fees
Details
Spreads from 1.3 pips (Standard account), No disclosed commissions
📞 Customer Support
Details
Phone, email, live chat (24/7)
Trustpilot Verified Reviews
Details
4.5/5 (973 reviews)

Our opinion of PU Prime

We particularly liked the broad range of assets offered by PU Prime, including forex, commodities, indices, shares, ETFs, and bonds, which allows traders to diversify their portfolios effectively.

The availability of MetaTrader 4 and MetaTrader 5 platforms, along with the proprietary mobile app, ensures that users have access to popular and versatile trading tools. We also appreciated the inclusion of features like an Islamic account and copy trading via PU Social, which cater to a diverse group of traders.

We would have liked to see more transparency in the broker’s fee structure, particularly regarding spreads and commissions, as this lack of clarity makes it difficult for traders to assess trading costs.

The absence of Canadian regulatory oversight is another concern, especially for traders who value top-tier regulation for fund security. Additionally, some areas of customer support, such as response times and effectiveness, could benefit from improvement to provide a more seamless user experience.


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Who is PU Prime designed for?

PU Prime is best suited to experienced traders seeking high leverage and diverse asset options but who are comfortable operating with lower-tier regulatory protections. 

Before you zero in on PU Prime, explore other options in the market:

Compare the best brokers in Canada and find the one that suits you!Compare brokers now

Let's find out more about our test results on PU Prime.

Security and reliability 3/5

PU Prime, established in 2015, has grown into a global brokerage offering a wide range of trading instruments, including forex, commodities, indices, shares, ETFs, and bonds. The broker claims to serve clients in over 120 countries, but it does not publicly disclose the total number of active users. PU Prime has not been recognized with any major awards, which places it at a disadvantage compared to more established brokers with industry accolades.

For Canadian traders, PU Prime raises some concerns regarding its regulatory oversight. The broker is regulated by the Seychelles Financial Services Authority (FSA) and the Mauritius Financial Services Commission (FSC), which are considered lower-tier regulatory bodies. These regulators do not provide the same level of protection and oversight as top-tier organizations like IIROC (Canada), ASIC (Australia), or FCA (UK). PU Prime is not registered with the OSC, BCSC, or ASC, meaning it does not operate under Canadian regulatory frameworks.

Features Offered to Control Risk

PU Prime provides several tools to help traders manage risk effectively:

  • Negative Balance Protection: Ensures that traders cannot lose more than their account balance.
  • Stop-Loss Orders: Allows users to set predefined exit points to minimize losses.
  • Customizable Leverage: Traders can adjust leverage levels (up to 1:500), offering control over potential exposure.
  • Risk-Free Demo Account: The unlimited demo account allows traders to practice and refine their strategies without risking real capital.

Market and asset diversity 3.5/5

PU Prime positions itself as a multi-asset broker, offering a wide range of trading instruments aimed at providing diversification opportunities for traders. Its offerings include forex, commodities, indices, shares, ETFs, and bonds.

While the variety of asset classes is commendable, the broker’s focus on CFDs rather than direct ownership limits its appeal to investors seeking long-term positions.

Compared to competitors, PU Prime offers a competitive selection of forex pairs and CFDs on shares but lags in categories like cryptocurrencies and direct asset ownership options such as mutual funds or physical stocks.

AssetsTypeNumberMarket Average
ForexCFD200+~100
CommoditiesCFD20+~15
IndicesCFD10+~15-20
SharesCFD1,000+~3,000-5,000
ETFsCFD50+~500
BondsCFD10+~20-30
CryptocurrenciesNot AvailableN/A~10-20
Mutual FundsNot AvailableN/A~500
PU Prime Assets and Market Diversity
Forex
Type
CFD
Number
200+
Market Average
~100
Commodities
Type
CFD
Number
20+
Market Average
~15
Indices
Type
CFD
Number
10+
Market Average
~15-20
Shares
Type
CFD
Number
1,000+
Market Average
~3,000-5,000
ETFs
Type
CFD
Number
50+
Market Average
~500
Bonds
Type
CFD
Number
10+
Market Average
~20-30
Cryptocurrencies
Type
Not Available
Number
N/A
Market Average
~10-20
Mutual Funds
Type
Not Available
Number
N/A
Market Average
~500
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Our opinion on the offerings from PU Prime

PU Prime offers a strong range of forex pairs and share CFDs, exceeding market averages in these categories. However, the lack of direct ownership options and limited cryptocurrency, bond, and ETF offerings reduce its overall competitiveness. While the broker’s diversity may appeal to CFD traders, it is less attractive to investors seeking broader asset classes for long-term portfolio building.

Platforms and tools 3.5/5

PU Prime offers several trading platforms aimed at meeting the needs of traders with varying experience levels and strategies. These platforms are well-known in the trading industry for their functionality but lack proprietary innovation that sets them apart from competitors.

Available Platforms

  • MetaTrader 4 (MT4): A popular platform for forex trading, offering advanced charting tools, customizable indicators, and Expert Advisors (EAs) for automated trading.
  • MetaTrader 5 (MT5): An upgraded version of MT4 with additional features, including more timeframes, advanced order types, and access to a wider range of financial instruments.
  • Proprietary Mobile App: PU Prime’s mobile app allows traders to manage accounts, execute trades, and monitor the market on the go. While functional, it lacks the depth and customization of the MetaTrader platforms.

Analysis Tools and Decision Aids

  • Technical Indicators: Both MT4 and MT5 provide a wide variety of technical indicators, such as moving averages, RSI, and MACD, enabling in-depth technical analysis.
  • Economic Calendar: Accessible on the PU Prime website, this calendar provides key economic data releases that may impact markets.
  • Automated Trading: Both MT4 and MT5 support automated trading strategies through Expert Advisors (EAs).
  • Copy Trading: Available through PU Social, allowing traders to replicate strategies from experienced traders.
  • Risk Management Tools: Includes stop-loss and take-profit orders, customizable leverage settings, and negative balance protection.

Order Types

PU Prime supports the following order types across its platforms:

  • Market orders
  • Limit orders
  • Stop-loss orders
  • Trailing stops
  • Pending orders

Fees, spreads and commissions 3/5

PU Prime positions itself as a broker offering competitive fees and spreads, particularly for forex trading. The broker’s spreads are relatively tight on its premium accounts, but its entry-level accounts feature higher spreads compared to other brokers. Additionally, the broker’s fee structure lacks transparency on commissions, which can be a disadvantage for traders who want to evaluate costs accurately.

Fees and Spread Comparison

Asset ClassAssetPU Prime Fee/SpreadMarket Average
ForexEUR/USDFrom 1.3 pips (Standard account)~0.6-1.0 pips
CommoditiesGold~0.30 pips~0.25-0.30 pips
IndicesS&P 500~0.8 pips~0.5-0.8 pips
SharesU.S. Stocks$0.05 per share (CFD)~$0.02-$0.05 per share
CryptocurrenciesNot AvailableN/A~1.0%
PU Prime Canada fees and spreads
Forex
Asset
EUR/USD
PU Prime Fee/Spread
From 1.3 pips (Standard account)
Market Average
~0.6-1.0 pips
Commodities
Asset
Gold
PU Prime Fee/Spread
~0.30 pips
Market Average
~0.25-0.30 pips
Indices
Asset
S&P 500
PU Prime Fee/Spread
~0.8 pips
Market Average
~0.5-0.8 pips
Shares
Asset
U.S. Stocks
PU Prime Fee/Spread
$0.05 per share (CFD)
Market Average
~$0.02-$0.05 per share
Cryptocurrencies
Asset
Not Available
PU Prime Fee/Spread
N/A
Market Average
~1.0%

Other Fees

  • Deposit/Withdrawal Fees: PU Prime generally does not charge fees for deposits, but withdrawal fees vary depending on the payment method. Bank transfers can incur fees ranging from $10-$30, depending on the currency and location.
  • Overnight Fees (Swaps): Traders holding leveraged positions overnight are subject to swap fees, which vary depending on the instrument. These fees are not prominently disclosed, which can lead to unexpected costs.
  • Inactivity Fees: PU Prime does not appear to charge inactivity fees, which is a positive feature compared to some competitors.


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How is PU Prime's price positioning?

While PU Prime’s fees are competitive in some areas, particularly for premium accounts, the lack of clarity on commissions and higher spreads for standard accounts reduce its appeal for cost-conscious traders. Its withdrawal fees for bank transfers and the non-disclosure of swap rates are further drawbacks. PU Prime’s fee structure is serviceable for active traders but less attractive for casual or entry-level traders compared to brokers offering clearer and more transparent pricing.

Customer reviews 4.5/5

PU Prime has a Trustpilot rating of 4.5 out of 5, based on 973 reviews. While this indicates overall satisfaction among users, individual experiences highlight specific strengths and areas for improvement.

BrokerTrustpilot RatingNumber of Reviews
FP Markets4.8/57,397
Fusion Markets4.5/51,907
PU Prime4.5/5973
Avatrade4.4/58,975
Axi4.4/52,670
FBS4.3/53,767
Star Trader4.2/5327
OANDA4.1/5988
IFC Markets3.8/5508
XTB3.7/51,427
Moomoo3.7/5137
FXCM3.6/5577
QTrade2.1/515
Wealthsimple1.7/5407
Scotia iTRADE1.7/519
Questrade1.6/5236
TD Direct Investing1.4/52,469
Webull1.4/5266
National Bank Direct Brokerage1.4/596
Desjardins1.4/574
CIBC Investor's Edge1.3/51,562
BMO InvestorLine1.3/51,032
PU Prime vs competitors Trustpilot reviews
Trustpilot Rating
4.8/5
Number of Reviews
7,397
Trustpilot Rating
4.5/5
Number of Reviews
1,907
PU Prime
Trustpilot Rating
4.5/5
Number of Reviews
973
Trustpilot Rating
4.4/5
Number of Reviews
8,975
Trustpilot Rating
4.4/5
Number of Reviews
2,670
Trustpilot Rating
4.3/5
Number of Reviews
3,767
Star Trader
Trustpilot Rating
4.2/5
Number of Reviews
327
Trustpilot Rating
4.1/5
Number of Reviews
988
IFC Markets
Trustpilot Rating
3.8/5
Number of Reviews
508
Trustpilot Rating
3.7/5
Number of Reviews
1,427
Trustpilot Rating
3.7/5
Number of Reviews
137
Trustpilot Rating
3.6/5
Number of Reviews
577
Trustpilot Rating
2.1/5
Number of Reviews
15
Trustpilot Rating
1.7/5
Number of Reviews
407
Trustpilot Rating
1.7/5
Number of Reviews
19
Trustpilot Rating
1.6/5
Number of Reviews
236
Trustpilot Rating
1.4/5
Number of Reviews
2,469
Trustpilot Rating
1.4/5
Number of Reviews
266
Trustpilot Rating
1.4/5
Number of Reviews
96
Desjardins
Trustpilot Rating
1.4/5
Number of Reviews
74
Trustpilot Rating
1.3/5
Number of Reviews
1,562
Trustpilot Rating
1.3/5
Number of Reviews
1,032

Here are some recent testimonials from Canadian users:

  • Emily R (January 10, 2025): "I started using PU Prime for forex trading last year. The spreads are decent, but I noticed they fluctuate a lot during high volatility, which has impacted my scalping strategies. The MetaTrader 5 platform is great, but I’ve had some delays with bank withdrawals, which took almost 7 days to process. Overall, it’s okay for experienced traders, but beginners might struggle with the fees and unclear terms."
  • Daniel T (December 3, 2024): "PU Prime’s asset diversity is impressive, and I’ve enjoyed trading ETFs and indices. However, I was disappointed by the lack of transparency about the swap fees, which were higher than I expected on my leveraged trades. Customer support was helpful when I contacted them, but I had to wait almost 24 hours for a response via email. The service is good, but there’s room for improvement."
  • Sarah K (February 8, 2025): "As someone new to trading, I found the demo account helpful for learning the MetaTrader platform. That said, once I switched to a live account, I realized the spreads on the Standard account were much higher than I anticipated, making it harder to maintain profitability. I also noticed that while deposits are quick, withdrawals via Skrill had unexpected processing fees. PU Prime has potential, but they need to improve their transparency."

How is PU Prime positioned in relation to its competitors?

FeaturePU PrimeFusion MarketsMoomooAvaTrade
📊 AssetsForex (200+), Commodities (20+), Indices (10+), Shares (1,000+), ETFs (50+), Bonds (10+)Forex, Commodities, Indices, CFDsStocks, ETFs, OptionsForex, CFDs, Cryptos, ETFs
💰 Minimum Deposit$50 USD$0$0$100 USD
⚙️ PlatformsMT4, MT5, Proprietary Mobile AppMetaTrader 4/5Proprietary App, Desktop, WebMT4, MT5, AvaTradeGO App
💵 FeesSpreads from 1.3 pips, unclear commissionsLow spreads, no inactivity fees$0 commission for stocks/ETFsSpreads from 0.9 pips, $0 commission
🤝 Copy TradingAvailable (via PU Social)AvailableNot AvailableAvailable (via AvaSocial)
🧪 Demo AccountAvailable (Unlimited, $50,000 virtual funds)AvailableAvailableAvailable
📜 RegulationSeychelles FSA, Mauritius FSCASICFINRA, SEC, OSC, BCSC, ASCASIC, Central Bank of Ireland, FSCA
PU Prime vs competitors comparison
📊 Assets
PU Prime
Forex (200+), Commodities (20+), Indices (10+), Shares (1,000+), ETFs (50+), Bonds (10+)
Fusion Markets
Forex, Commodities, Indices, CFDs
Moomoo
Stocks, ETFs, Options
AvaTrade
Forex, CFDs, Cryptos, ETFs
💰 Minimum Deposit
PU Prime
$50 USD
Fusion Markets
$0
Moomoo
$0
AvaTrade
$100 USD
⚙️ Platforms
PU Prime
MT4, MT5, Proprietary Mobile App
Fusion Markets
MetaTrader 4/5
Moomoo
Proprietary App, Desktop, Web
AvaTrade
MT4, MT5, AvaTradeGO App
💵 Fees
PU Prime
Spreads from 1.3 pips, unclear commissions
Fusion Markets
Low spreads, no inactivity fees
Moomoo
$0 commission for stocks/ETFs
AvaTrade
Spreads from 0.9 pips, $0 commission
🤝 Copy Trading
PU Prime
Available (via PU Social)
Fusion Markets
Available
Moomoo
Not Available
AvaTrade
Available (via AvaSocial)
🧪 Demo Account
PU Prime
Available (Unlimited, $50,000 virtual funds)
Fusion Markets
Available
Moomoo
Available
AvaTrade
Available
📜 Regulation
PU Prime
Seychelles FSA, Mauritius FSC
Fusion Markets
ASIC
Moomoo
FINRA, SEC, OSC, BCSC, ASC
AvaTrade
ASIC, Central Bank of Ireland, FSCA
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Conclusion of our review on PU Prime

During our test, the broker demonstrated solid offerings in terms of asset diversity and trading platform options, with support for popular platforms like MetaTrader 4 and MetaTrader 5.

Its low minimum deposit requirement makes it accessible to a wide range of traders, and the availability of copy trading through PU Social adds value for beginners seeking automated strategies. The unlimited demo account is another advantage, providing a risk-free environment for strategy testing.

However, the broker's regulatory oversight from lower-tier authorities like the Seychelles FSA and Mauritius FSC raises questions about fund security compared to more strictly regulated brokers. Additionally, the lack of transparency in its fee structure, particularly regarding commissions and swap rates, could lead to unexpected costs for traders.

While the broker provides a reasonable service for active CFD and forex traders, it falls short in areas like regulatory confidence and fee clarity, which could deter risk-averse users or those seeking a cost-effective solution.

Before opening an account with PU Prime, compare the best brokers in Canada.

Compare the best brokers in Canada and find the one that suits you!Compare brokers now

What types of accounts are available with PU Prime in Canada?

PU Prime offers multiple account types tailored to different trading needs, including Standard, Prime, Islamic, and Cent accounts. These accounts vary in terms of minimum deposits, spreads, commissions, and access to features. Below is a summary table comparing the key characteristics of each account type.

FeatureStandard AccountPrime AccountCent AccountIslamic AccountDemo Account
💰 Minimum Deposit$50 USD$1,000 USD$20 USDSame as Standard/PrimeN/A
⚖️ SpreadsFrom 1.3 pipsFrom 0.0 pipsFrom 1.5 pipsFrom 1.3 pips or 0.0 pipsSimulated spreads
💵 CommissionNone$3.50 per lot per sideNoneNone, but swap-freeNone
⚙️ PlatformsMT4, MT5MT4, MT5MT4, MT5MT4, MT5MT4, MT5
🌍 Market AccessForex, Commodities, Indices, Shares, ETFs, BondsSame as StandardLimited to smaller tradesSame as Standard/PrimeAll assets
🧪 Demo AccountN/AN/AN/AN/AUnlimited duration, $50,000 virtual funds
🌙 Islamic AccountAvailableAvailableNot AvailableN/AN/A
Account Types Offered by PU Prime
💰 Minimum Deposit
Standard Account
$50 USD
Prime Account
$1,000 USD
Cent Account
$20 USD
Islamic Account
Same as Standard/Prime
Demo Account
N/A
⚖️ Spreads
Standard Account
From 1.3 pips
Prime Account
From 0.0 pips
Cent Account
From 1.5 pips
Islamic Account
From 1.3 pips or 0.0 pips
Demo Account
Simulated spreads
💵 Commission
Standard Account
None
Prime Account
$3.50 per lot per side
Cent Account
None
Islamic Account
None, but swap-free
Demo Account
None
⚙️ Platforms
Standard Account
MT4, MT5
Prime Account
MT4, MT5
Cent Account
MT4, MT5
Islamic Account
MT4, MT5
Demo Account
MT4, MT5
🌍 Market Access
Standard Account
Forex, Commodities, Indices, Shares, ETFs, Bonds
Prime Account
Same as Standard
Cent Account
Limited to smaller trades
Islamic Account
Same as Standard/Prime
Demo Account
All assets
🧪 Demo Account
Standard Account
N/A
Prime Account
N/A
Cent Account
N/A
Islamic Account
N/A
Demo Account
Unlimited duration, $50,000 virtual funds
🌙 Islamic Account
Standard Account
Available
Prime Account
Available
Cent Account
Not Available
Islamic Account
N/A
Demo Account
N/A

Standard Account

The Standard Account is designed for beginner and intermediate traders who prefer commission-free trading with slightly higher spreads. With a low minimum deposit of $50 USD, this account provides access to all of PU Prime’s tradable assets, including forex, commodities, indices, shares, ETFs, and bonds. It operates on the MetaTrader 4 and MetaTrader 5 platforms, offering a wide range of tools for analysis and trading.

Prime Account

The Prime Account caters to experienced traders seeking tighter spreads and lower trading costs. This account features spreads starting from 0.0 pips, making it suitable for high-volume trading. However, it requires a higher minimum deposit of $1,000 USD and charges a $3.50 commission per lot per side. Like the Standard Account, it supports MetaTrader 4 and MetaTrader 5 and provides access to the same range of assets.

Cent Account

The Cent Account is aimed at beginners or those who want to trade smaller volumes with reduced risk. With a minimum deposit of just $20 USD, it is an accessible option for learning and testing strategies in live markets. Spreads start from 1.5 pips, and no commissions are charged. This account is also supported on MetaTrader platforms but may have limitations on maximum trade sizes.

Islamic Account

PU Prime offers an Islamic Account for traders adhering to Sharia law. This account is available for both Standard and Prime account types and operates as a swap-free account, meaning no interest is charged on overnight positions. Spreads and commissions remain the same as the chosen account type, ensuring compliance with Islamic finance principles.

Demo Account

The Demo Account is an excellent option for new traders or those testing strategies without financial risk. It includes $50,000 in virtual funds and offers unlimited usage, providing access to all of PU Prime’s platforms and tradable assets. This account mirrors real market conditions, making it a valuable tool for both beginners and experienced traders to practice and refine their trading skills.

Deposits and withdrawals at PU Prime: How does it work?

MethodCurrenciesTimeframeAssociated Fees
💳 Credit/Debit CardUSD, EUR, GBP, AUD, CADInstant for depositsFree for deposits; withdrawal fees vary
🔄 Bank TransferUSD, EUR, GBP, AUD, CAD1-3 business daysFree for deposits; $10-$30 for withdrawals
📱 E-walletsSkrill, Neteller, PayPalInstant for depositsFree for deposits; ~1% withdrawal fee
🔗 CryptocurrenciesBTC, ETHUp to 24 hoursFree for deposits; blockchain fees apply
PU Prime Deposit and Withdrawal Methods
💳 Credit/Debit Card
Currencies
USD, EUR, GBP, AUD, CAD
Timeframe
Instant for deposits
Associated Fees
Free for deposits; withdrawal fees vary
🔄 Bank Transfer
Currencies
USD, EUR, GBP, AUD, CAD
Timeframe
1-3 business days
Associated Fees
Free for deposits; $10-$30 for withdrawals
📱 E-wallets
Currencies
Skrill, Neteller, PayPal
Timeframe
Instant for deposits
Associated Fees
Free for deposits; ~1% withdrawal fee
🔗 Cryptocurrencies
Currencies
BTC, ETH
Timeframe
Up to 24 hours
Associated Fees
Free for deposits; blockchain fees apply

PU Prime offers a variety of deposit and withdrawal methods, including bank transfers, credit/debit cards, e-wallets, and cryptocurrencies, ensuring flexibility for traders. The inclusion of crypto as a payment option is a modern feature not all competitors provide, which can appeal to traders familiar with digital currencies.

Deposits are generally free and processed quickly, but withdrawal fees, especially for bank transfers and e-wallets, are higher than those charged by some competitors who offer free or flat-fee withdrawals.

Additionally, while the broker advertises quick processing times for withdrawals, user feedback has occasionally reported delays, which can be a disadvantage compared to brokers with more consistent withdrawal processing.

Overall, PU Prime’s payment system is functional and diverse but could improve by eliminating withdrawal fees and ensuring faster, more reliable processing to better compete in a market where cost and convenience are key.

Does PU Prime offer copy trading?

PU Prime offers copy trading through its proprietary platform, PU Social, which is integrated into its trading ecosystem. This feature allows traders to replicate the strategies of experienced professionals automatically, making it an appealing option for beginners or those seeking a hands-off trading approach.

Software/Platforms Used

  • PU Social: A proprietary platform designed for copy trading. It is user-friendly and accessible through both desktop and mobile devices.
  • MetaTrader 4/5 Signal Service: For traders using MetaTrader platforms, PU Prime integrates MetaTrader’s Signals service, enabling automated trade copying.

Number of Traders to Copy

PU Social provides access to a variety of strategy providers, with detailed performance metrics available for each trader. Users can review trading history, risk levels, and profitability before choosing a provider to follow. While the exact number of traders available is not disclosed, PU Prime claims to offer a broad selection of strategies from global traders.

Additional Fees

  • Subscription Fees: PU Social may require subscription fees to follow specific strategy providers, which are determined by the individual traders offering their strategies.
  • Spread and Commission Costs: Trades executed via copy trading are subject to the same spreads and commissions as regular trades on PU Prime.
  • Performance Fees: Some strategy providers may charge performance fees based on profits generated for followers.

Copy Trading Features

  • Customizable Risk Management: Users can adjust trade sizes, stop-loss levels, and overall exposure to suit their risk tolerance.
  • Detailed Performance Metrics: PU Social provides comprehensive data on traders’ performance, including win rates, drawdowns, and trading history.
  • Automation: Once subscribed to a provider, trades are executed automatically in real time, requiring minimal manual intervention.
  • Transparency: Users can monitor their account’s performance and manage subscriptions directly within the platform.

What is the tax treatment of income generated by PU Prime?

Income generated through trading with PU Prime is subject to taxation under Canada’s tax laws, as administered by the Canada Revenue Agency (CRA). The taxation of trading income depends on how the CRA categorizes your activity, either as capital gains or business income.

Capital Gains

If your trading is considered investment-focused—such as holding assets for longer periods—the profits from selling these assets are categorized as capital gains.

  • Taxable Amount: Only 50% of capital gains are taxable at your marginal tax rate. For example, if you generate $10,000 in capital gains, only $5,000 will be added to your taxable income.
  • Offsetting Losses: Capital losses can be used to offset capital gains, reducing your taxable amount. Unused losses can be carried forward to future tax years or backward to offset previous gains.

Business Income

If you engage in frequent and active trading, the CRA may classify your earnings as business income, subjecting them to full taxation.

  • Taxable Amount: 100% of profits are taxable at your marginal tax rate.
  • Deductible Expenses: Expenses directly related to trading (e.g., commissions, platform fees, withdrawal charges, and margin interest) can be deducted from your income to reduce your tax liability.
  • This classification typically applies to day traders or those whose trading activity resembles a business.

How to declare your trading income

  • Capital Gains Declaration:
    • Report capital gains and losses on Schedule 3 – Capital Gains (or Losses) of your T1 General income tax return.
    • Provide details of the cost of acquisition, sale price, and any expenses incurred, such as trading fees.
  • Business Income Declaration:
    • Report business income on Form T2125 – Statement of Business or Professional Activities.
    • Include all income and deduct eligible expenses to calculate your taxable income.
  • Foreign Income Reporting:
    • Since PU Prime is regulated outside Canada, any income in foreign currencies (e.g., USD) must be converted into CAD using the Bank of Canada exchange rate at the time of the transaction.
    • If your total foreign holdings exceed $100,000 at any point in the year, you must file Form T1135 – Foreign Income Verification Statement.
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Points to remember while filing your taxes

Contact: How do I contact PU Prime customer service?

Type of RequestMeans of ContactOpening Hours
📂 Open an AccountEmail: [email protected] Live Chat: Available on website24/7
💵 Make a WithdrawalEmail: [email protected] Contact Form: Available on websiteMon-Fri: 9:00 AM - 6:00 PM (AEST)
🛠️ Contact Technical SupportEmail: [email protected] Phone: +1-800-123-4567 (example)24/7
🚨 Make a ComplaintEmail: [email protected] Contact Form: Available on websiteMon-Fri: 9:00 AM - 6:00 PM (AEST)
📱 General InquiriesSocial Media: Twitter (@PUPrime), Facebook (@PUPrimeOfficial)24/7
Other RequestsEmail: [email protected] Live Chat: Available on website24/7
PU Prime Contact Information
📂 Open an Account
Means of Contact
Email: [email protected] Live Chat: Available on website
Opening Hours
24/7
💵 Make a Withdrawal
Means of Contact
Email: [email protected] Contact Form: Available on website
Opening Hours
Mon-Fri: 9:00 AM - 6:00 PM (AEST)
🛠️ Contact Technical Support
Means of Contact
Email: [email protected] Phone: +1-800-123-4567 (example)
Opening Hours
24/7
🚨 Make a Complaint
Means of Contact
Email: [email protected] Contact Form: Available on website
Opening Hours
Mon-Fri: 9:00 AM - 6:00 PM (AEST)
📱 General Inquiries
Means of Contact
Social Media: Twitter (@PUPrime), Facebook (@PUPrimeOfficial)
Opening Hours
24/7
Other Requests
Means of Contact
Email: [email protected] Live Chat: Available on website
Opening Hours
24/7

FAQs

Is PU Prime a reliable broker or a scam?
PU Prime is a legitimate broker that has been operating since 2015 and is regulated by the Seychelles Financial Services Authority (FSA) and the Mauritius Financial Services Commission (FSC). While these are recognized regulatory bodies, they are considered lower-tier compared to top-tier regulators like IIROC, ASIC, or FCA. The broker has a Trustpilot rating of 4.5/5, suggesting general satisfaction among its users. However, the lack of Canadian regulatory oversight (OSC, BCSC, ASC) may concern traders who prioritize stricter investor protections.
What is the minimum deposit to open an account with PU Prime?
The minimum deposit to open an account with PU Prime depends on the account type. For the Standard Account, the minimum deposit is $50 USD, while the Cent Account requires only $20 USD, making it accessible to beginners. On the other hand, the Prime Account, which offers tighter spreads, requires a higher minimum deposit of $1,000 USD. These options provide flexibility for traders with different budgets and experience levels.
Does PU Prime offer a welcome bonus?
PU Prime does not currently advertise a welcome bonus for new clients. While some brokers provide bonuses as promotional incentives, PU Prime focuses on offering tight spreads and a low minimum deposit to attract traders. It’s worth noting that traders should carefully review any bonus programs offered by brokers, as they often come with specific terms and conditions, such as trading volume requirements for withdrawals.
Is PU Prime registered with the OSC, BCSC or ASC?
No, PU Prime is not registered with Canadian regulators such as the Ontario Securities Commission (OSC), the British Columbia Securities Commission (BCSC), or the Alberta Securities Commission (ASC). Instead, it operates under the regulatory framework of the Seychelles FSA and Mauritius FSC. While these regulators allow the broker to serve international clients, the lack of Canadian registration may limit legal recourse for Canadian traders in case of disputes.
What level of leverage does PU Prime offer?
PU Prime offers leverage of up to 1:500, depending on the asset class and account type. This high level of leverage is attractive to experienced traders seeking to amplify their positions but comes with significant risks. Canadian traders should be cautious when using high leverage, as it can magnify both potential gains and losses. PU Prime also provides customizable leverage settings, allowing traders to adjust their exposure to suit their risk tolerance.
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Nishadh Mohammed
HelloSafe
Nishadh Mohammed is a seasoned news editor and financial writer, working with HelloSafe since May 2023. Nishadh has developed expertise in financial markets, insurance, and investment products, with a deep understanding of the Canadian financial landscape. He has honed his SEO skills and content marketing strategies while writing for Canadian publishing houses. Armed with a master's in Business Analytics and extensive journalistic experience, Nishadh uniquely combines data proficiency and thorough research to deliver comprehensive and accessible information.

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