My Review of the Alvexo Platform (April 2025)

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Alvexo, launched in 2014, is a broker specializing in CFD trading on a wide range of assets, including Forex, indices, stocks, commodities and cryptocurrencies. Regulated by CySEC (Cyprus), it has an average rating of 4.2/5 on Trustpilot, based on over 1,300 reviews, which indicates a certain level of user satisfaction internationally.

I have spent the last 6 months thoroughly testing the Alvexo platform, comparing its tools, brokerage fees, account types, and the quality of its customer support compared to other well-established online brokers in Canada.

In summary, I was trying to answer questions such as: Can Alvexo be trusted? Is the platform suitable for beginners as well as more experienced traders? What are the real costs associated with actively using Alvexo? Is the asset offering sufficient to diversify effectively? And do the available tools allow for real control of one's positions?

So I looked at everything closely: account opening process, management and trading fees, available financial instruments, functionalities, simplicity of the platform (desktop and mobile) and trading tools, etc. Below is my in-depth analysis of the Alvexo broker (compared to other platforms tested).

What to think of Alvexo?

My general opinion on Alvexo

After several weeks of testing, I can say that Alvexo is a serious platform, but one that is primarily aimed at well-informed profiles. The offer is only in CFDs, which means that you never own the underlying assets, but it allows you to access a diverse range of over 450 instruments on Forex, stocks, indices, commodities and cryptocurrencies.

The proprietary WebTrader platform is simple to use, even though it remains fairly basic for advanced traders. I also tested MetaTrader 4, which remains a benchmark for technical analysis and conditional orders, but the absence of MetaTrader 5 or compatibility with TradingView is regrettable. As for tools, Alvexo offers trading signals, an economic calendar and accessible training, which is appreciated, especially for beginners.

Regarding fees, the model varies considerably depending on the account type, and spreads are sometimes high on smaller accounts. The lack of transparency regarding withdrawal fees is a real weak point. However, there are no fees on deposits, and the platform offers a demo account with $50,000 CAD virtual money to get started.

Finally, from a security standpoint, Alvexo is regulated by CySEC in Cyprus. This is a European regulation and, therefore relatively reliable, even if the broker is not registered with the Canadian authorities. This remains a safe framework for Canadian clients, with protection against negative balance and segregation of client funds.

Who is Alvexo for?

=> For beginner traders who want to discover the basics of CFD trading in a supervised environment. Alvexo offers a $50,000 demo account, a comprehensive educational space (eBooks, webinars, videos), and personalized support via account managers, which allows you to gradually train without being completely left to your own devices.

=> For Forex-oriented traders, with over 50 currency pairs available, leverage up to 1:30 for retail clients (1:300 for professionals), and execution via MT4. Spreads may vary depending on the account type, but the integrated tools allow for good market analysis and effective position monitoring.

=> For traders who appreciate trading signals and market analysis. The platform offers daily signals, economic alerts, and a macro calendar. While these tools do not replace a personal strategy, they can serve as a basis for making decisions, especially for semi-autonomous profiles.

However, Alvexo will not be suitable for long-term or wealth-building investors, as the platform does not allow buying stocks outright, subscribing to physical ETFs, or holding assets in a TFSA. The entire offering is based on CFDs, with fees and taxes associated with derivative products.

What is Alvexo at a glance?

My review of the security and reliability of the Alvexo broker

As a trader, I consider Alvexo to be a generally reliable broker thanks to its European regulation and a security structure that meets industry standards. Although it is not registered with the Canadian Securities Administrators (CSA. Client funds are segregated, and risk management tools are readily available on the platform.)

My review of the fees, spreads and commissions applied on Alvexo

Alvexo offers a fee structure that varies depending on the type of account chosen: Classic, Gold, Prime, or Elite. Each level provides access to tighter spreads and additional features, but the fees are not the most competitive on the market. On the Classic account, for example, spreads start at 2.9 pips on EUR/USD, which remains high for an active trader.

Superior accounts (starting from Gold) allow for reduced spreads, but require larger deposits, which limits accessibility for smaller portfolios. However, Alvexo does not charge management or withdrawal fees, which partially compensates for the spread structure.

Let's now look in detail at the broker's fee schedule.

What are the account fees?

Alvexo stands out due to the absence of opening, management, or withdrawal fees, which is quite rare. The only negative point is the inactivity fee, which starts at CA$10 per month after 3 months without a transaction. It's best to stay active, even occasionally, to avoid these passive fees.

The minimum deposit to open a Classic account is CA$500, which is relatively high compared to other CFD brokers. Note that Gold, Prime, or Elite accounts require much larger amounts, up to several tens of thousands of Canadian dollars to benefit from the best conditions.

Trader Tip

Consider using an external service like Revolut for your currency conversions before sending funds if your account is in EUR and you are depositing from a CAD account. This allows you to avoid Alvexo's automatic conversion fees, which can quickly add up. Another tip: set a quarterly calendar alert to avoid inactivity fees.

What are the fees on stocks and ETFs in Canada?

At Alvexo, trading stocks and ETFs is done exclusively via CFDs. Therefore, it is not possible to invest directly, without leverage. Fees are integrated into the spread, which makes the overall cost less transparent than a fixed commission, but the platform remains accessible to active investors looking for short- or medium-term exposure.

What are the fees on cryptocurrencies?

Compared to other brokers, Alvexo remains average in terms of fees associated with cryptocurrency trading. Spreads are competitive starting with the Gold account, but overnight fees can impact your results if you hold your positions for several days. Unlike platforms like Binance or Kraken, there is no staking, nor the possibility of withdrawing cryptos to an external wallet, which limits long-term strategies.

What are the CFD fees in Canada?

The spreads at Alvexo are clearly higher than at brokers specializing in scalping or day trading. For example, a spread of 2.9 pips on EUR/USD can weigh heavily on costs if you open many positions. The leverage offered remains in compliance with Canadian regulations for individuals (up to 1:50), which limits the risk but also the potential gains. To limit the impact of overnight fees, I recommend prioritizing intraday positions, especially on cryptos and Forex.

My review of the assets & markets available on Alvexo

The range of assets at Alvexo is focused on trading via CFDs. There is a good selection of currencies, commodities, and indices, with a range of cryptocurrencies that is rather standard but sufficient for simple market exposure. Stocks are only available via CFDs, with a choice of approximately 450 titles, which remains limited compared to other brokers that exceed 1000 or 2000 references.

No ETFs available, nor direct or fractional investment, so the broker is clearly not aimed at long-term investors. On the other hand, for short-term trading with leverage, the coverage of the main markets remains effective. I would have liked a slightly wider offer on international stocks and an integration of ETFs to balance a more diversified portfolio.

My opinion on the platform

I tested the two platforms offered by Alvexo: WebTrader and MetaTrader 4. The experience is smooth on WebTrader, with a simplified interface that is well-suited for beginners, while MT4 offers more technical tools for experienced traders. However, it lacks some modern features such as integrations with TradingView or no-code automation tools.

Trader Tip

Use MetaTrader 4 if you want to customize your indicators or backtest complex strategies. It's the best option at Alvexo for refining your signals and automating your trading via Expert Advisors.

Customer Reviews: What Users Think of Alvexo

Alvexo displays an average rating of 4.1/5 on Trustpilot, based on over 1,700 reviews. This is a generally positive score that places the broker in the upper average of the market. This rating reflects a good level of customer satisfaction, even though several reviews diverge sharply between positive experiences and very critical feedback.

Regarding positive feedback, users frequently mention the quality of personalized support, the responsiveness of advisors, and the educational aspect offered by the platform. Many appreciate the telephone follow-up and the presence of English-speaking advisors who take the time to explain the procedures. Some also praise the accessibility of the service for beginners.

On the criticism side, many users denounce commercial practices deemed insistent or aggressive, with frequent calls to encourage depositing more funds. Customers also mention a lack of transparency regarding fees or the difficulty in closing their account or withdrawing their funds. These points come up regularly in the most negative reviews.

Examples of customer reviews:
Jean-Louis R. (September 27, 2023): « Very good contact with the financial coach, available and clear. Very good support. »
Yohann (February 12, 2024): « Top-notch customer service. I was well-advised and trained from the start. »
Christian M. (January 15, 2024): « A disastrous experience, they push you to invest more and more. I feel trapped. »

Account Opening, Deposits and Withdrawals on Alvexo

Account Opening

I tested the sign-up process with Alvexo, and the experience was smooth: the online form is quick to fill out, and the documents were validated within 24 hours. The opening of the demo account is immediate after validation, which allows you to test the interface before committing funds.

Here are the steps to follow:

• Fill out the registration form on the site (name, email, phone, password).
• Answer the KYC questionnaire (investment knowledge, objectives, financial situation).
• Upload a valid piece of identification and proof of address.
• Wait for document verification (generally quick).
• Access the client area to start using the platform in demo or real mode.

✅ Good to know

The minimum deposit is high compared to other brokers (CA$500), but Alvexo offers personalized support, which may compensate for some beginner profiles. Don't hesitate to ask your questions before making a first deposit.

Alvexo Deposits and Withdrawals

The deposit and withdrawal system at Alvexo is relatively standard, but effective. The minimum deposit of $500 CAD is higher than the market average, making it a broker geared towards motivated profiles or those with some starting capital. Withdrawals are made using the same method as the deposit, which is consistent with anti-money laundering standards.

✅ Good to know

Consider depositing directly in the currency of your account to avoid conversion fees. If you use an account in Euros, avoid deposits in dollars or pounds: the fees can add up quickly. Personally, I use a Revolut account to convert my currencies at the best rate before depositing.

Account Types Available on Alvexo

Alvexo offers several account types tailored to various profiles, whether you are a beginner, retail investor, or active trader. Its offering remains focused on CFD trading, without the possibility of investing via a traditional brokerage account or a Registered Retirement Savings Plan (RRSP).

✅ Good to know

Alvexo offers five levels of real accounts (Classic, Gold, Prime, ECN, Elite) depending on your initial deposit, with evolving conditions (spreads, access to training, dedicated customer service, etc.). The ECN account offers the best spreads, but requires a high deposit.

Conclusion: Should You Invest with Alvexo?

After several months of testing, I can say that Alvexo is a serious platform that is primarily aimed at motivated investors, with solid support and well-structured educational services.

It is not the most competitive broker on spreads or fees, but the customer support, educational resources, and regular webinars help to progress and structure one's approach.

The diversity of accounts, the copy trading offer via AlvexoPlus, and the compatibility with MetaTrader 4 are assets for building a coherent trading strategy. For profiles that favour support and personalized follow-up rather than ultra-fast execution or rock-bottom fees, Alvexo is a reliable option for online investing.

P. Laurore

Finance expert

Co-founder of HelloSafe and holder of a Master's degree in finance, Pauline has recognised expertise in personal finance, which she uses to help users better understand and optimise their financial choices. At HelloSafe, Pauline plays a key role in designing clear, educational content on savings, investments and personal finance. Passionate about financial education, Pauline strives, with every piece of content she oversees, to provide reliable, transparent and unbiased information for independent and informed financial management. To this end, she has tested over 100 trading platforms to help internet users make the right choices.