My opinion on IG
IG stands out as a globally recognized broker with a strong reputation for reliability, established in 1974 and now serving hundreds of thousands of traders worldwide.IG earns a solid score for its competitive pricing, including tight spreads from 0.6 pips on major forex pairs, low commissions for stocks and ETFs, and virtually zero deposit or withdrawal fees, though some inactivity and overnight charges may apply long-term.The platform offers a vast selection of 17,000+ instruments—ranging from forex, stocks, ETFs, indices, commodities, bonds, to a limited choice of crypto (CFDs only)—making IG one of the most diversified brokers versus its main competitors.IG’s regulatory oversight in Canada, under IGM Financial Inc. and The Canada Life Assurance Company, reinforces its trustworthiness and security for Canadian clients.Standout features include access to advanced trading tools (MT4, ProRealTime, L2 Dealer), high maximum leverage (up to 30:1 for forex), instant funding options, and responsive customer support.With a Trustpilot score of 3.9/5 from over 6,000 reviews, real users highlight IG’s ease of use, competitive spreads, fast withdrawals, and generally helpful support.In summary, IG competes strongly on market breadth, transparent pricing, and regulated reliability, making it a prime choice for Canadian traders wanting variety and robust platforms at fair costs.In my experience, Forex.com is best suited to the following trader profiles:
➡️ Beginners will appreciate IG’s user-friendly platforms, free unlimited demo account, comprehensive education resources, and responsive support, easing the learning curve for those new to online trading.➡️ Intermediate traders benefit from IG’s competitive spreads, broad access to global CFDs and forex pairs, flexible order types, and customizable analytic tools that support evolving trading strategies.➡️ Advanced or professional traders are well-served by IG’s access to advanced platforms like MT4, ProRealTime, and L2 Dealer, high leverage for major assets, and sophisticated risk management features, enabling efficient execution and nuanced market analysis.
- ✅Highly diversified asset selection: 17,000+ instruments across stocks, forex, indices, commodities, bonds, and crypto CFDs
- ✅Competitive fees: tight spreads from 0.6 pips (EUR/USD), low/no commissions on US shares, and no deposit/withdrawal fees
- ✅Advanced trading platforms: IG web trading, mobile app, MetaTrader 4, ProRealTime, and L2 Dealer
- ✅Powerful trading tools: real-time price alerts, technical indicators, advanced charting
- ✅User-friendly interface and quick onboarding
- ✅Leverage up to 30:1 on major forex pairs (for retail clients)
- ✅Free demo account with $20,000 virtual balance and no time limit
- ✅Regulated in Canada and globally, with strong investor protection standards
- ✅Fast deposit and withdrawal processing (cards, PayPal, bank wire)
- ❌No direct spot crypto trading, staking, or wallet services—crypto trading is only via CFDs
- ❌Islamic (swap-free) accounts not available for Canadian users
- ❌Inactivity fee of $12/month after 24 months of no trading activity
- ❌No native copy trading or social trading platform for Canadian residents
- ✅Highly diversified asset selection: 17,000+ instruments across stocks, forex, indices, commodities, bonds, and crypto CFDs
- ✅Competitive fees: tight spreads from 0.6 pips (EUR/USD), low/no commissions on US shares, and no deposit/withdrawal fees
- ✅Advanced trading platforms: IG web trading, mobile app, MetaTrader 4, ProRealTime, and L2 Dealer
- ✅Powerful trading tools: real-time price alerts, technical indicators, advanced charting
- ✅User-friendly interface and quick onboarding
- ✅Leverage up to 30:1 on major forex pairs (for retail clients)
- ✅Free demo account with $20,000 virtual balance and no time limit
- ✅Regulated in Canada and globally, with strong investor protection standards
- ✅Fast deposit and withdrawal processing (cards, PayPal, bank wire)
My opinion on IG
- ✅Highly diversified asset selection: 17,000+ instruments across stocks, forex, indices, commodities, bonds, and crypto CFDs
- ✅Competitive fees: tight spreads from 0.6 pips (EUR/USD), low/no commissions on US shares, and no deposit/withdrawal fees
- ✅Advanced trading platforms: IG web trading, mobile app, MetaTrader 4, ProRealTime, and L2 Dealer
- ✅Powerful trading tools: real-time price alerts, technical indicators, advanced charting
- ✅User-friendly interface and quick onboarding
- ✅Leverage up to 30:1 on major forex pairs (for retail clients)
- ✅Free demo account with $20,000 virtual balance and no time limit
- ✅Regulated in Canada and globally, with strong investor protection standards
- ✅Fast deposit and withdrawal processing (cards, PayPal, bank wire)
- ❌No direct spot crypto trading, staking, or wallet services—crypto trading is only via CFDs
- ❌Islamic (swap-free) accounts not available for Canadian users
- ❌Inactivity fee of $12/month after 24 months of no trading activity
- ❌No native copy trading or social trading platform for Canadian residents
- ✅Highly diversified asset selection: 17,000+ instruments across stocks, forex, indices, commodities, bonds, and crypto CFDs
- ✅Competitive fees: tight spreads from 0.6 pips (EUR/USD), low/no commissions on US shares, and no deposit/withdrawal fees
- ✅Advanced trading platforms: IG web trading, mobile app, MetaTrader 4, ProRealTime, and L2 Dealer
- ✅Powerful trading tools: real-time price alerts, technical indicators, advanced charting
- ✅User-friendly interface and quick onboarding
- ✅Leverage up to 30:1 on major forex pairs (for retail clients)
- ✅Free demo account with $20,000 virtual balance and no time limit
- ✅Regulated in Canada and globally, with strong investor protection standards
- ✅Fast deposit and withdrawal processing (cards, PayPal, bank wire)
➡️ Beginners will appreciate IG’s user-friendly platforms, free unlimited demo account, comprehensive education resources, and responsive support, easing the learning curve for those new to online trading.➡️ Intermediate traders benefit from IG’s competitive spreads, broad access to global CFDs and forex pairs, flexible order types, and customizable analytic tools that support evolving trading strategies.➡️ Advanced or professional traders are well-served by IG’s access to advanced platforms like MT4, ProRealTime, and L2 Dealer, high leverage for major assets, and sophisticated risk management features, enabling efficient execution and nuanced market analysis.
Why trust Hellosafe?
I spent significant time testing IG’s trading platforms and services as a real user from Canada. I opened and funded a live account, used both the web platform and mobile app, and closely monitored their fees, spreads, and the quality of their support. I also explored the range of tradable assets to assess IG’s offer compared to other regulated brokers.
From my personal experience, IG stands out for its large choice of markets, professional trading tools, and the transparency of its pricing. Customer service was generally responsive, though sometimes response times were a bit long during peak hours. One limitation for Canadians is that there are no Islamic accounts, and you’re trading mainly CFDs, not direct assets.
When I compare IG to other regulated crypto and CFD brokers I’ve used, I find it delivers reliability and competitive fees for both beginners and experienced traders, with a platform that’s easy to use and offers strong risk management tools. My review is based on real trading and direct comparison, providing an honest perspective to help you choose confidently.
IG at a glance
Fonctionnalité | Détail |
---|---|
💰 Dépôt minimum | $250 (cards/PayPal); no minimum (bank transfer) |
🛡️ Régulation | Federally regulated in Canada (trust company); multiple international licenses |
🪙 Licence crypto | Not available (crypto trading via CFDs only, not physical coins) |
🏛️ Enregistrement FSMA | Not registered with FSMA |
📈 Actifs disponibles | 17,000+ (forex, stocks CFDs, ETFs, indices, commodities, options, crypto CFDs, bonds) |
📊 Plateformes de trading | IG web platform, IG app (iOS/Android), MetaTrader 4, ProRealTime, L2 Dealer |
🛠️ Outils de trading | Advanced charting, technical indicators, price alerts, risk tools, news |
🧪 Compte démo | Available, $20,000 virtual funds, no expiry |
☪️ Compte islamique | Not available |
📝 Ordres clés | Market, limit, stop loss, take profit, trailing stop, guaranteed stop, conditional orders |
⚖️ Effet de levier | Up to 30:1 (forex), 20:1 (indices/commodities), 5:1 (shares), 2:1 (crypto CFDs) |
💸 Frais | No deposit or withdrawal fees, $12/month inactivity after 24 months, spreads from 0.6 pips |
📞 Support client | Phone, email; Mon–Fri 8am–5pm CT |
🌟 Avis Trustpilot | 3.9/5 (6,000+ reviews) |
Security & Regulation
IG ranks as one of the more robust brokers available to Canadian clients in terms of security and reliability.
I am reassured by its regulatory coverage: IG operates under the umbrella of IGM Financial Inc. in Canada, and is a globally established brand with oversight from multiple tier-1 authorities across key financial jurisdictions.
This translates to high standards in operational security, regular audits, and strong compliance protocols.
Fund security is also clearly prioritized.
Client funds are kept segregated from company assets for CFD and forex trading, reducing counterparty risk—a best practice among leading brokers.
For crypto CFDs, while IG does not offer direct coin custody,
the firm’s avoidance of spot crypto handling further reduces exposure to external digital asset risks.
Risk management tools provided are extensive, including negative balance protection, several types of stop orders (including guaranteed stops), and mandatory two-factor authentication (2FA) for account security.
This set of features offers credible peace of mind during volatile markets.
IG’s track record spans decades,
and the broker benefits from positive regard on independent review platforms, though some users cite occasional customer support bottlenecks.
Its presence and reputation globally, backed by a nearly four-star Trustpilot average, make it a credible and established choice for Canadian traders.
Indicator | Description | Evaluation |
---|---|---|
Regulatory compliance | Regulated by global tier-1 authorities, member of IGM Financial in Canada, comprehensive cross-jurisdictional oversight | 5/5 |
Fund security | Segregated client funds for CFDs/forex, no direct custody of crypto, strong asset protection | 4.5/5 |
Risk management tools | Offers negative balance protection, a suite of stop-loss options, 2FA account protection | 4.5/5 |
Notoriety and coverage | Multi-decade history, thousands of assets, 6,000+ reviews, 3.9/5 rating on Trustpilot, widely recognized in the industry | 4/5 |
Fees, Spreads and Commissions
IG delivers competitive pricing across its range of products, particularly for major forex pairs, indices, and commodities. The spreads start from 0.6 pips on EUR/USD, 0.7 pips for USD/JPY, and 0.3 points for gold, which outperforms many other multi-asset brokers in terms of spread tightness, especially during liquid market hours. Stock and ETF CFDs are charged from 0.10% commission (minimum $10 per trade), which is average for the industry, but may be less cost-effective on small transactions due to the flat minimum.
Account-related fees at IG are transparent and generally favorable. There is no cost to open, fund, or withdraw from your account, and no regular maintenance charges. The only notable penalty is a $12/month inactivity fee, but this does not apply until 24 months of no activity—a grace period significantly longer than most competitors. Currency conversion fees are set at 0.5%, which is close to the lower bound among brokers, but can add up if you regularly trade products denominated in a different currency from your base account.
For cryptocurrency CFDs, IG charges a spread from 0.20%, and there are no custody, deposit, or withdrawal fees for crypto positions since these are strictly CFD trades (no physical coins held or transferred). While this structure is straightforward and market-aligned, keep in mind that overnight funding charges apply to leveraged positions; these costs can accumulate for long-term holds but are manageable for active or short-term traders.
On share and ETF trading, IG offers commission-free trading on select US shares, depending on region eligibility. For most global equities via CFDs, the 0.10% commission (minimum $10) applies, with no custody or overnight fees for intraday positions, but standard swap rates apply overnight. UK stamp duty—applicable to relevant UK-listed stocks—is typically passed on at 0.5%, matching the prevailing local tax law.
CFD trading costs on major indices and commodities are among IG’s strongest points. With spreads from 0.4 points (S&P 500) or 1 point (Nasdaq 100), and no additional commission on index or commodity CFDs, the all-in cost is direct and predictable, enhancing transparency for both high- and low-volume traders. On the downside, leveraged overnight positions attract standard swap charges consistent with market norms.
What are the account-related fees?
Fee Type | Conditions at IG | Market Average |
---|---|---|
Opening fee | $0 | $0–$50 |
Maintenance fee | $0 | $0–$100/year |
Withdrawal fee | $0 | $0–$25 |
Inactivity fee | $12/month after 24 months inactivity | $10–$25/month (after 6–12 months) |
Currency conversion fee | 0.5% | 0.5%–2% per transaction |
Tip
Minimize currency conversion costs by keeping your account in the primary currency you trade most often.
If you are mainly a US stock or commodity CFD trader, consider opening or funding your account in USD to avoid recurring 0.5% currency conversion charges.
What are the fees on stocks and ETFs?
Charges for trading stocks and ETFs on IG depend on product type and region. CFD shares carry a 0.10% commission per trade, subject to a $10 minimum; there are no custody or maintenance fees, and overnight fees are only charged when positions are left open after the market closes. US shares may be commission-free depending on your region, but UK stamp duty applies at market standard.
Fee Type | Conditions at IG | Market Average |
---|---|---|
Commission | 0.10% (min $10) for most share/ETF CFDs; $0 for select US shares | 0.10%–0.15% (min $5–$15) |
Spread fee | Included in market price | $0.01–$0.10/share |
Overnight fee | Standard swap (applies on leveraged/CFD holdings) | $0.01–$5/day depending on asset |
Custody fee | $0 | $0–$25/year |
UK stamp duty tax | 0.5% for UK stocks | 0.5% for UK stocks |
What are the fees on cryptocurrencies?
Crypto trading on IG is via CFDs, not direct coins, so no blockchain transaction or custody fees apply. Spreads start from 0.20%, and overnight funding fees are charged on leveraged positions, which should be noted by longer-term traders. There are no transfer or withdrawal fees since all trades settle within the CFD environment rather than on-chain.
Fee Type | Conditions at IG | Market Average (crypto/CFD brokers) |
---|---|---|
Buy/sell fees | Spread only (from 0.20%) | 0.1%–2% (spread or commission-based) |
Spread fees | From 0.20% | 0.2%–1% |
Overnight fees | Standard swap (if position open overnight) | Standard swap (usually 0.05%–0.1%/day) |
Custody fees | $0 | $0–$50/year (varies; usually $0 for CFDs) |
Transfer fees | $0 | $0–$20 (where applicable) |
What are the fees on CFDs?
IG covers a broad array of CFDs—costs are mostly embedded in spreads, with no additional commissions on index or commodity CFDs; only stock and ETF CFDs attract the standard commission. Overnight swap rates apply if leveraged positions are carried.
Underlying Asset | Maximum Leverage | Spread at IG | Overnight Fee | Market Average (CFD brokers) |
---|---|---|---|---|
CFD Stocks | 5:1 | 0.10% (min $10) | Standard swap | 0.10%–0.15% (min $5–$15) |
Gold (XAU/USD) | 20:1 | from $0.30 | Standard swap | $0.30–$0.50 |
Silver (XAG/USD) | 20:1 | from $2.00 | Standard swap | $0.03–$0.07 |
Oil (WTI) | 20:1 | from $2.80 | Standard swap | $0.03–$0.06 |
EUR/USD | 30:1 | from 0.6 pips | Standard swap | 0.6–1.5 pips |
EUR/GBP | 30:1 | from 0.9 pips | Standard swap | 0.7–2.0 pips |
USD/JPY | 30:1 | from 0.7 pips | Standard swap | 0.7–1.6 pips |
GBP/USD | 30:1 | from 0.9 pips | Standard swap | 0.8–2.0 pips |
BEL 20 | 20:1 | from 2.00 points | Standard swap | $2–$5 |
BTC/USD | 2:1 | from 0.20% spread | Standard swap | 0.20%–2% |
Assets & Markets
IG provides one of the most comprehensive multi-asset offerings in the industry, delivering access to more than 12,000 stock CFDs from major global exchanges, alongside thousands of ETFs and a broad set of indices, commodities, forex pairs, and even bond and interest rate instruments. The platform’s depth is a major asset for those seeking true diversification or exposure to specific regional or sectoral themes, all managed from a single account.
The range of equity and ETF CFDs is impressive, covering blue chips, emerging market names, and sector-specific baskets. Forex traders benefit from 80+ currency pairs, including major, minor, and exotic crosses, with competitive spreads and high liquidity. Commodities—spanning metals, energies, and agricultural markets—allow for tactical trading across multiple market cycles, while 80+ global index CFDs offer efficient access to stock market benchmarks from North America, Europe, Asia-Pacific, and beyond.
For those interested in digital assets, IG’s crypto CFD range includes major coins but is decidedly narrower than some specialist exchanges. There’s no facility for direct crypto purchase, stablecoin trading, staking, or custody. Bond and interest rate derivatives are available for hedging or macro strategies, yet direct spot bond investing is not provided. NFTs and similar innovative asset types are not yet supported.
All trading is through CFDs rather than physical assets (outside of UK shares for some regions), which is efficient for leveraged or short-term speculation but not suitable for those seeking outright asset ownership. There are no true spot markets for Canadian stocks, and no means of direct asset transfer or on-platform yield generation.
Asset Class | Type | Number at IG | Market Average | Example Assets |
---|---|---|---|---|
Stocks | CFD | 12,000+ | 1,000–4,000 | Amazon, RBC, Alibaba, Samsung |
ETFs | CFD | 2,000+ | 100–2,000 | SPDR S&P 500 ETF, iShares Core MSCI EM |
Cryptocurrencies | CFD | 10+ | 20–50 | BTC/USD, ETH/USD, LTC/USD |
Currencies | Spot (Forex) | 80+ | 40–80 | EUR/USD, USD/CAD, GBP/JPY |
Commodities | CFD | 35+ | 10–30 | Gold, Silver, Brent Oil, Coffee |
Indices | CFD | 80+ | 10–20 | S&P 500, Nasdaq 100, Nikkei 225, DAX |
Bonds | CFD/Interest rate CFD | 10+ | 5–20 | US 10Y Treasury, German Bund, UK Gilt |
Stablecoins | Not available | Not available | 2–10 | Not offered |
NFTs | Not available | Not available | 0–5 | Not offered |
Other derivatives | Options, interest rates | 20+ | 10–30 | S&P 500 options, EUR/USD options, SONIA |
Trading Tools & Apps
IG's platform suite impresses with its breadth and depth, especially for traders seeking exposure to a global array of CFDs, forex pairs, and indices.
The browser-based IG web platform is well-organized, with an uncluttered interface that makes navigation intuitive—whether finding an asset or managing active orders.
Customizable layouts and easy access to watchlists, price alerts, and economic calendar features help users maintain focus on real-time opportunity.
MetaTrader 4 is included for those who require established automation and technical analysis capabilities, supporting algorithmic trading via Expert Advisors, custom scripts, and indicator integration.
For advanced charting, ProRealTime stands out: over 100 built-in indicators, backtesting, and programmable strategies cater to users who want granular control and advanced analytics.
The IG mobile app matches desktop features, offering seamless charting, alerts, and fast order execution.
Although crypto trading is limited to CFDs, not spot or wallets, the execution is solid, with standard order types like market, limit, stop, trailing stop, and guaranteed stops available.
Navigation and UX are user-friendly, and beginners can confidently use the demo account to familiarize themselves with the platform’s functionality.
While there is no built-in copy trading, direct API connections enable advanced users to develop custom trading solutions or integrate external trading tools.
Negative balance protection is a notable risk control feature for all CFD and forex accounts.
Stock and ETF trading is CFD-only—there is no direct spot stock purchase or staking for crypto, making the platform ideal for active speculators rather than traditional investors.
Feature | Verified Details |
---|---|
Mobile app (MetaTrader, TradingView, crypto app, mobile wallet) | IG proprietary app (iOS/Android), MetaTrader 4 mobile, no crypto wallet |
Usability (fluid or technical interface) | Fluid, intuitive on web and mobile; advanced and customizable on MT4 and ProRealTime |
Compatible software (MetaTrader 4/5, TradingView, proprietary platform, API for crypto) | MT4, proprietary IG web platform, ProRealTime, L2 Dealer, API; TradingView not natively integrated |
Order types | Market, limit, stop-loss, take-profit, trailing stop, guaranteed stop, conditional orders, OCO not listed |
Charting and technical analysis (built-in indicators, advanced tools via TradingView or crypto platform) | 100+ built-in indicators (ProRealTime), advanced charting; full technical suite on desktop and mobile |
Auto trading / Automated strategies (Expert Advisors, bots, copy trading, API) | EAs on MT4, API access, backtesting on ProRealTime, no direct copy trading for Canada |
Algorithmic trading (custom scripts, coded strategies or AI) | Supported via MT4, ProRealTime, and API |
Negative balance protection (for CFD/Forex) | Yes, for all CFD and forex accounts |
Trading signals (via TradingView or crypto tools) | Integrated news and signal feeds in IG platform, not from TradingView |
Asset search and filters (for crypto and CFD/Forex) | Powerful multi-asset search, filtering by sector, performance, volatility, etc. |
Spot stock purchase (if available or CFD-only) | CFD-only for stocks/ETFs; no direct spot purchases |
Staking and earn (for crypto brokers) | Not available |
Tip
Use the IG demo account to compare order execution speeds and platform ergonomics between the web, mobile app, and MT4.
Set price alerts and try guaranteed stops to manage risk during major economic events—IG’s risk tools are a major asset when volatility is high.
Account Opening & Deposits
Account opening
To open an account with IG, start by completing their online registration form where you’ll provide your personal and contact details. You’ll then undergo identity verification, uploading documents such as a passport or driver’s license and proof of address like a utility bill or bank statement. As part of the regulatory process, you’ll answer a short questionnaire regarding your trading knowledge and financial background. Once these materials are submitted, IG usually reviews your application in one to two business days. After approval, you will receive a confirmation email allowing you to access your account, make your initial deposit, and begin trading.
Minimize Conversion Fees
Selecting your preferred account base currency during registration will help minimize future conversion fees when funding or withdrawing.
Item | Details |
---|---|
Opening procedure | Online application with KYC, ID, proof of address, regulatory questionnaire |
Validation time | 1–2 business days after documents are received |
Accepted deposit methods | Credit/debit card, PayPal, bank transfer |
Minimum required deposit | $250 (CAD) for card/PayPal; no minimum for bank transfer |
Required documents | Passport or driver’s license, recent proof of address |
Practical tip | Use consistent personal details on your documents and bank account for smoother approval |
Deposits and withdrawals on IG
Deposits and withdrawals on IG are available via credit/debit card, bank wire transfer, and PayPal. Supported account currencies include CAD, USD, and others. Card and PayPal deposits are processed instantly with a minimum of $250, while bank transfers have no minimum and clear in one to three business days. There are generally no fees for deposits or withdrawals, but banking partners may charge their own fees or currency conversion. Withdrawals typically require a $100 minimum and are processed within one to three business days. IG does not provide an integrated wallet or fiat-to-crypto conversion—crypto trading occurs via CFDs only.
Funding and Withdrawal Considerations
Double-check your funding and withdrawal currencies to minimize conversion costs, and be aware of minimum transaction thresholds for cards and PayPal.
Payment method | Accepted currencies | Minimum amount | Processing time | Possible fees |
---|---|---|---|---|
Credit card | CAD, USD, others | $250 | Instant | None from IG |
Bank transfer | CAD, USD, others | None | 1–3 business days | None from IG (bank may charge) |
PayPal | CAD, USD, others | $250 | Instant | None from IG |
E-wallets | Not supported (apart from PayPal) | – | – | – |
Stablecoins/cryptos | Not supported | – | – | – |
Other local options | Not available | – | – | – |
Account Types
IG is a leading global CFD and forex broker, offering Canadian clients access to thousands of markets including stocks, indices, commodities, forex pairs, and cryptocurrencies—all traded via CFDs. Designed primarily for active traders and investors, IG supports both beginners and professionals with a robust suite of trading platforms, including its proprietary platform, mobile app, MetaTrader 4, and ProRealTime. While demo and standard CFD accounts are available, IG does not currently offer Raw ECN, Islamic, staking, or crypto wallet accounts. Tax-advantaged accounts and cold storage options are also not supported.
Account type | Available | Main features |
---|---|---|
Demo account | ✅ | Free practice, $20,000 virtual funds, no time limit |
Standard account | ✅ | Access to all tradable markets via CFDs; suitable for most retail traders |
Raw ECN account | ❌ | Not available; all CFD trading is through IG’s own execution |
Islamic account | ❌ | Not available; swap-free not offered for CA clients |
Professional account | ✅ | Available for eligible clients (requirements apply); higher leverage possible |
CFD account | ✅ | Full-featured, includes CFDs on equities, indices, forex, commodities, cryptos |
Classic securities account | ❌ | Not available; all non-forex/crypto assets traded as CFDs |
Staking/earn account | ❌ | Not available; no crypto staking or earn features |
Cold storage account | ❌ | Not available; crypto access is CFD-only, not physical |
Tax-advantaged account | ❌ | Not available |
Accepted base currencies | CAD, USD, EUR, GBP | Multiple base currencies offered; choose when opening your account |
Testing Platforms and Understanding Risks
Use a demo account to test IG’s platforms and trading conditions before committing real capital. If you are an experienced trader and qualify for professional status, compare leverage and margin requirements carefully—higher leverage increases risk as well as potential returns.
Customer reviews
IG holds a Trustpilot rating of 3.9 out of 5, based on more than 6,000 reviews. Les utilisateurs mettent en avant plusieurs aspects positifs de la plateforme, notamment :
- Easy-to-use and intuitive trading platform, suitable for both beginners and experienced traders
- Wide range of markets including CFDs on stocks, forex, indices, commodities, and some cryptocurrencies
- Competitive spreads and transparent fee structure
- Fast withdrawal processing times
- Responsive and knowledgeable customer support
En revanche, plusieurs points négatifs sont régulièrement évoqués dans les avis :
- Occasional difficulty reaching customer support during peak hours
- Platform stability issues during high market volatility
- No physical crypto, wallet, or staking features (CFDs only)
- Inactivity fee after 24 months without trading activity
Voici quelques exemples représentatifs d’avis publiés sur Trustpilot :
- S.M. – 11/06/2024 : “Used IG for 8 years. Never had a problem. They have some excellent support and sometimes they may have average support – more often than not excellent – never had a major issue.”
- K.L. – 17/05/2024 : “The platform is easy to use and the spreads are competitive. Withdrawals are processed quickly.”
- T.B. – 08/03/2024 : “Customer service is responsive, but sometimes it takes a while to get through during busy periods.”
FAQ
Is IG regulated in CA?
IG Wealth Management is part of IGM Financial Inc. and is federally regulated as a trust company in Canada. However, the global IG trading platform used for CFDs and forex is not regulated by IIROC but operates under various international licenses for Canadian users.
What is the minimum deposit on IG?
The minimum deposit for Canadian users is $250 CAD or the equivalent if you are funding your account using a credit card, debit card, or PayPal. There is no minimum deposit if you choose to fund your account via bank wire transfer.
Does IG offer a welcome bonus?
IG does not provide a welcome bonus or rewards program for new clients in Canada. The platform emphasizes competitive spreads and a comprehensive suite of tradable assets rather than promotional offers.
How does leverage work on IG?
Leverage at IG varies by asset class. Forex trading offers up to 30:1 leverage, indices and commodities up to 20:1, shares up to 5:1, and cryptocurrency CFDs up to 2:1. These ratios allow you to take larger market positions with a smaller initial margin, but also increase risk.
How does IG make money?
IG generates revenue through spreads on trades, commissions on certain products such as stocks and ETFs, currency conversion fees, and an inactivity fee after 24 months of account dormancy. The platform does not charge deposit or withdrawal fees for most methods.
Who is behind IG?
IG was established in 1974 and is part of IG Group Holdings plc, a major global provider of online trading services headquartered in London. The company is publicly listed and regulated by top financial authorities in multiple jurisdictions.
When was IG launched?
IG was founded in 1974, making it one of the longest-established online trading brokers in the world. The firm has a multi-decade history in financial markets and serves clients globally.
Does IG offer copy trading or social trading?
IG does not currently provide copy trading or social trading features for its Canadian clients. The platform focuses on individual trading with a strong suite of proprietary tools and third-party integrations such as MetaTrader 4.
How can I contact IG’s customer service?
You can reach IG’s customer service by phone at 1-866-800-7984 or by email. Support is available for Canadian users Monday to Friday, from 8 am to 5 pm Central Time, providing assistance with accounts and trading questions.
Does IG offer any promotions or referral programs?
IG does not promote referral programs or bonus incentives for Canadian users at this time. The value proposition is centered on market access, reliable execution, and robust trading tools rather than marketing campaigns.
Is IG regulated in CA?
IG Wealth Management is part of IGM Financial Inc. and is federally regulated as a trust company in Canada. However, the global IG trading platform used for CFDs and forex is not regulated by IIROC but operates under various international licenses for Canadian users.
What is the minimum deposit on IG?
The minimum deposit for Canadian users is $250 CAD or the equivalent if you are funding your account using a credit card, debit card, or PayPal. There is no minimum deposit if you choose to fund your account via bank wire transfer.
Does IG offer a welcome bonus?
IG does not provide a welcome bonus or rewards program for new clients in Canada. The platform emphasizes competitive spreads and a comprehensive suite of tradable assets rather than promotional offers.
How does leverage work on IG?
Leverage at IG varies by asset class. Forex trading offers up to 30:1 leverage, indices and commodities up to 20:1, shares up to 5:1, and cryptocurrency CFDs up to 2:1. These ratios allow you to take larger market positions with a smaller initial margin, but also increase risk.
How does IG make money?
IG generates revenue through spreads on trades, commissions on certain products such as stocks and ETFs, currency conversion fees, and an inactivity fee after 24 months of account dormancy. The platform does not charge deposit or withdrawal fees for most methods.
Who is behind IG?
IG was established in 1974 and is part of IG Group Holdings plc, a major global provider of online trading services headquartered in London. The company is publicly listed and regulated by top financial authorities in multiple jurisdictions.
When was IG launched?
IG was founded in 1974, making it one of the longest-established online trading brokers in the world. The firm has a multi-decade history in financial markets and serves clients globally.
Does IG offer copy trading or social trading?
IG does not currently provide copy trading or social trading features for its Canadian clients. The platform focuses on individual trading with a strong suite of proprietary tools and third-party integrations such as MetaTrader 4.
How can I contact IG’s customer service?
You can reach IG’s customer service by phone at 1-866-800-7984 or by email. Support is available for Canadian users Monday to Friday, from 8 am to 5 pm Central Time, providing assistance with accounts and trading questions.
Does IG offer any promotions or referral programs?
IG does not promote referral programs or bonus incentives for Canadian users at this time. The value proposition is centered on market access, reliable execution, and robust trading tools rather than marketing campaigns.