My opinion on NBDB
National Bank Direct Brokerage (NBDB) stands out as a reliable, bank-backed platform for Canadian investors looking for low-cost, self-directed trading. NBDB is regulated by IIROC and protected by CIPF, ensuring strong investor security. Its main appeal is $0 commission on Canadian and U.S. stocks and ETFs, with a broad selection of registered and non-registered account types and a user-friendly platform. Compared to its major Canadian competitors, NBDB excels thanks to zero-commission stock and ETF trading, wide account availability, and strong national banking support. Established as part of National Bank of Canada, it caters to tens of thousands of users seeking a safe, cost-effective investment platform. On Trustpilot, NBDB has a 2.9/5 rating from 2 reviews, reflecting a generally average user experience. In my experience, NBDB is best suited to the following trader profiles:
➡️ Beginner investors will appreciate NBDB’s commission-free trades, easy-to-navigate platforms, and extensive educational resources, all without minimum deposit requirements. ➡️ Intermediate self-directed traders benefit from a robust spread of asset classes (stocks, ETFs, options, mutual funds, bonds), as well as flexible account types suited to sophisticated Canadian tax planning. ➡️ Long-term investors and retirement savers can take advantage of the wide range of registered accounts (TFSA, RRSP, RESP, etc.) and commission-free model to maximize portfolio growth in a secure environment.
- ✅Regulated by IIROC and CIPF, ensuring high safety and reliability
- ✅Backed by National Bank of Canada, part of the Big Six banks
- ✅Zero commission on Canadian and U.S. stocks and ETFs
- ✅Wide selection of account types (cash, margin, TFSA, RRSP, RESP, joint, corporate)
- ✅Broad access to Canadian and U.S. equities, ETFs, options, mutual funds, fixed income products, and IPOs
- ✅User-friendly web platform and mobile app
- ✅No minimum deposit required
- ✅No annual or inactivity fees for most accounts
- ✅Bilingual customer support (English and French)
- ✅Fast deposit and withdrawal processing (1-2 business days)
- ❌No access to forex, commodities, or cryptocurrency trading
- ❌No demo account available
- ❌No advanced features such as copy trading or algorithmic/API trading
- ❌Transfer out fee of $150 for full account transfers
Score- ✅Regulated by IIROC and CIPF, ensuring high safety and reliability
- ✅Backed by National Bank of Canada, part of the Big Six banks
- ✅Zero commission on Canadian and U.S. stocks and ETFs
- ✅Wide selection of account types (cash, margin, TFSA, RRSP, RESP, joint, corporate)
- ✅Broad access to Canadian and U.S. equities, ETFs, options, mutual funds, fixed income products, and IPOs
- ✅User-friendly web platform and mobile app
- ✅No minimum deposit required
- ✅No annual or inactivity fees for most accounts
- ✅Bilingual customer support (English and French)
- ✅Fast deposit and withdrawal processing (1-2 business days)
My opinion on NBDB
- ✅Regulated by IIROC and CIPF, ensuring high safety and reliability
- ✅Backed by National Bank of Canada, part of the Big Six banks
- ✅Zero commission on Canadian and U.S. stocks and ETFs
- ✅Wide selection of account types (cash, margin, TFSA, RRSP, RESP, joint, corporate)
- ✅Broad access to Canadian and U.S. equities, ETFs, options, mutual funds, fixed income products, and IPOs
- ✅User-friendly web platform and mobile app
- ✅No minimum deposit required
- ✅No annual or inactivity fees for most accounts
- ✅Bilingual customer support (English and French)
- ✅Fast deposit and withdrawal processing (1-2 business days)
- ❌No access to forex, commodities, or cryptocurrency trading
- ❌No demo account available
- ❌No advanced features such as copy trading or algorithmic/API trading
- ❌Transfer out fee of $150 for full account transfers
Score- ✅Regulated by IIROC and CIPF, ensuring high safety and reliability
- ✅Backed by National Bank of Canada, part of the Big Six banks
- ✅Zero commission on Canadian and U.S. stocks and ETFs
- ✅Wide selection of account types (cash, margin, TFSA, RRSP, RESP, joint, corporate)
- ✅Broad access to Canadian and U.S. equities, ETFs, options, mutual funds, fixed income products, and IPOs
- ✅User-friendly web platform and mobile app
- ✅No minimum deposit required
- ✅No annual or inactivity fees for most accounts
- ✅Bilingual customer support (English and French)
- ✅Fast deposit and withdrawal processing (1-2 business days)
➡️ Beginner investors will appreciate NBDB’s commission-free trades, easy-to-navigate platforms, and extensive educational resources, all without minimum deposit requirements. ➡️ Intermediate self-directed traders benefit from a robust spread of asset classes (stocks, ETFs, options, mutual funds, bonds), as well as flexible account types suited to sophisticated Canadian tax planning. ➡️ Long-term investors and retirement savers can take advantage of the wide range of registered accounts (TFSA, RRSP, RESP, etc.) and commission-free model to maximize portfolio growth in a secure environment.
Why trust Hellosafe?
I personally spent significant time testing NBDB’s platform, using it for real trades and account management instead of relying just on promotional claims. I compared its tools, fee structure, and support side by side with other regulated Canadian brokers, looking for both its strengths and limitations in everyday use.
My review involved checking how intuitive the site and mobile app feel, how long transfers and withdrawals take, and how responsive customer service is—especially during busy periods. I looked beyond the $0 commissions to examine platform stability, available assets, and whether it’s suitable for beginners as well as more seasoned traders.
These insights are based on firsthand experience, not just marketing materials. This approach helps answer: Is NBDB reliable? What stands out compared to other Canadian brokers or major global platforms? I share both pros and cons so you can decide whether NBDB fits your own trading needs.
NBDB at a glance
| Fonctionnalité | Détail |
|---|---|
| 💰 Dépôt minimum | No minimum deposit |
| 🛡️ Régulation | IIROC regulated, CIPF member; backed by National Bank of Canada |
| 🪙 Licence crypto | Not available; no direct crypto trading |
| 📄 Enregistrement FSMA | Not applicable (Canada-based, not EU regulated) |
| 📈 Actifs disponibles | Canadian/U.S. stocks, ETFs, options, mutual funds, GICs, bonds, IPOs; no forex or crypto |
| 📊 Plateformes de trading | Proprietary web platform, mobile app (iOS/Android) |
| 🛠️ Outils de trading | Real-time quotes, advanced charting, watchlists, research tools, education |
| 🎮 Compte démo | Not available |
| 🕌 Compte islamique | Not available |
| 📝 Ordres clés | Market, limit, stop loss/limit, trailing stop, conditional orders |
| ⚡ Effet de levier | Margin accounts supported; leverage as per IIROC, varies by security |
| 💸 Frais | $0 commission stocks/ETFs, $0 mutual funds, $1.25/contract options (min $6.25), $150 transfer out, no inactivity fees |
| 📞 Support client | Phone, contact form, in-branch; Mon-Fri 8am-6pm ET; English & French |
| ⭐ Avis Trustpilot | 2.9/5 (as of July 2025); limited reviews |
Security & Regulation
NBDB stands out as a particularly robust platform for Canadian investors when it comes to security and reliability. As a division of National Bank of Canada, NBDB benefits from extensive oversight and the credibility that comes with being part of a major chartered bank. Regulation by IIROC and CIPF membership ensure investor protection, and Canadian client assets are held separately from brokerage funds, minimizing counterparty risk even in extreme scenarios.
The risk management toolkit is modern and includes stop loss and conditional order types alongside two-factor authentication for logins. While NBDB does not offer direct access to crypto or forex, its coverage of stocks, ETFs, options, and mutual funds is broad, and the platform emphasizes transparency on commission-free trading. User reputation is generally positive, with the main critiques focusing on customer service responsiveness and app improvements rather than safety or operational reliability.
| Indicator | Description | Evaluation (/5) |
|---|---|---|
| Regulatory compliance | Fully IIROC regulated, CIPF member, backed by National Bank of Canada | 5 |
| Fund security | Client fund segregation, robust bank-level asset protection for all accounts | 5 |
| Risk management tools | Stop loss and conditional orders, 2FA available, negative balance not relevant (no margin FX/CFD) | 4 |
| Notoriety and coverage | Strong brand via National Bank, mostly favorable reviews with minor service complaints | 4 |
Fees, Spreads & Commissions
NBDB delivers one of the most competitive fee structures among Canadian brokers. The standout is truly zero-commission online trades for Canadian and U.S. stocks and ETFs—a significant cost advantage that appeals to both new and seasoned investors looking to control costs over time. There are no hidden markups or platform surcharges on these trades, which positions NBDB very favourably against traditional discount and full-service brokers.
I find the account-related fees to be refreshingly transparent: there are no account opening, maintenance, or inactivity charges for almost all accounts. Withdrawals performed through standard electronic transfer are free, and additional wire or transfer-out fees are clearly disclosed upfront. This absence of “surprise” costs aligns with market best practices and makes the platform attractive for long-term investors.
Options and mutual fund trades also benefit from a cost-efficient model, with no base commission and only a minor per-contract fee for options. Bond and GIC purchases are also commission-free for most cases, with compensation managed through a visible spread on fixed-income instruments; this is standard industry practice and the lack of additional markups is appreciated. I do note, however, that NBDB does not currently support forex, CFDs, commodities, or direct crypto trading, which limits advanced cost-sensitive strategies available to more sophisticated traders.
Currency conversion is the main cost consideration. NBDB applies a typical retail FX spread (averaging 1.5%) each time you buy or sell U.S. securities in a CAD account. While this is in line with most Canadian competitors, large-volume U.S. trading or frequent cross-border repositioning can make FX an important cost driver to monitor.
What are the account-related fees?
| Fee Type | Conditions at NBDB | Market Average |
|---|---|---|
| Opening fee | $0 | $0 – $50 |
| Maintenance fee | $0 | $0 – $50/year |
| Withdrawal fee | $0 (EFT & cheque); $10–$115 (wire/transfer-out) | $0 – $30 ($150 transfer) |
| Inactivity fee | $0 | $0 – $25/quarter |
| Currency conversion fee | ~1.5% per FX transaction (CAD/USD pairs) | 1–1.5% per trade |
Tip
Reduce FX costs by converting large amounts less frequently, or open a multi-currency account if you trade U.S. securities regularly.
For large portfolios, compare transfer-out fees in case you consider switching brokers in the future.
What are the fees on stocks and ETFs?
NBDB is industry-leading with $0 commission for online trades of Canadian and U.S. stocks/ETFs—no minimum account size or trading activity needed. There are no custody, overnight, or spread fees for these instruments, making NBDB an excellent choice for long-term Canadian equity investors and passive ETF strategies. UK stamp duty and international exchange fees do not apply.
| Fee Type | Conditions at NBDB | Market Average |
|---|---|---|
| Commission | $0 (online); $60 (agent-assisted) | $0 – $10 |
| Spread fee | $0 (stocks/ETFs direct) | $0 – $0.01/share |
| Overnight fee | $0 | $0 (stocks); $0.50–$1 CFD |
| Custody fee | $0 | $0 – $20/year |
| UK stamp duty tax | $0 (not applicable for CA clients) | 0.5% (UK only) |
What are the fees on cryptocurrencies?
NBDB does not currently offer any direct or indirect (CFD/ETF) cryptocurrency trading. There are no buy/sell, spread, overnight, custody, or transfer fees for crypto, and users seeking exposure to digital assets will need to use another regulated crypto platform.
| Fee Type | Conditions at NBDB | Market Average (crypto or CFD brokers) |
|---|---|---|
| Buy/sell fees | Not available | 0.5% – 2.0% per trade |
| Spread fees | Not available | 0.2% – 2.0% per trade |
| Overnight fees | Not available | 0% – 0.1%/day (CFD brokers) |
| Custody fees | Not available | 0 – 2%/year |
| Transfer fees | Not available | $0 – $50 (varies) |
What are the fees on CFDs?
NBDB offers no CFDs, forex, or leveraged index/commodity products. There is no fee or margin schedule available for these asset classes, placing NBDB firmly in the traditional equity brokerage category.
| Underlying Asset | Maximum Leverage | Spread at NBDB | Overnight Fee | Market Average (CFD brokers) |
|---|---|---|---|---|
| CFD Stocks | N/A | N/A | N/A | $0.01 – $0.10/share, 3x–5x |
| Gold (XAU/USD) | N/A | N/A | N/A | $0.20 – $0.50, 20x–30x |
| Silver (XAG/USD) | N/A | N/A | N/A | $0.02 – $0.05, 20x–30x |
| Oil (WTI) | N/A | N/A | N/A | $0.03 – $0.08, 20x–30x |
| EUR/USD | N/A | N/A | N/A | 0.6 – 1.2 pips, 20x–30x |
| EUR/GBP | N/A | N/A | N/A | 1.0 – 2.0 pips, 20x–30x |
| USD/JPY | N/A | N/A | N/A | 0.7 – 1.2 pips, 20x–30x |
| GBP/USD | N/A | N/A | N/A | 0.8 – 1.3 pips, 20x–30x |
| BEL 20 (BEL20) | N/A | N/A | N/A | 0.5 – 2.0 pts, 10x–20x |
| BTC/USD (crypto CFD) | N/A | N/A | N/A | 0.2% – 2% spread, 2x–5x |
Assets & Markets
NBDB’s asset range is highly effective if you focus on Canadian or U.S. stocks and ETFs. The commission-free trading on these core securities makes it attractive for both new and active investors who want to keep costs minimal, especially when building a diversified equity portfolio. The platform also offers a comprehensive selection of mutual funds, fixed income products like bonds and GICs, and index-related options.
The availability of options trading on both Canadian and U.S. exchanges adds flexibility and caters to more advanced strategies. Bond and GIC access is a notable advantage for conservative investors seeking income and portfolio stability, but the lack of structured products or complex derivatives may disappoint those looking for more sophisticated exposure.
Where NBDB falls short is in market breadth beyond traditional assets. There is no access to forex, commodities, or direct cryptocurrency trading, nor are there opportunities for staking, lending, or DeFi-related assets. NFTs and stablecoins aren’t supported at all. This limits the platform’s appeal for traders who want a seamless multi-asset experience or exposure to alternative digital assets.
Despite these gaps, NBDB’s integration with the National Bank’s infrastructure ensures reliable account funding, strong regulatory backing, and robust platform functionality. For Canadian investors seeking no-frills access to stocks, ETFs, bonds, mutual funds, and options, NBDB remains a strong choice.
| Asset Class | Type | Number at NBDB | Market Average | Example Assets |
|---|---|---|---|---|
| Stocks | Spot | 5,000+ | 3,000–6,000 | RBC, Shopify, TD Bank, Apple, Tesla |
| ETFs | Spot | 1,000+ | 500–2,000 | iShares XIU, Vanguard VOO, BMO ZEB |
| Cryptocurrencies | Not available | 0 | 10–200 (spot/CFD global) | Not available |
| Currencies (Forex) | Not available | 0 | 30–100 | Not available |
| Commodities | Not available | 0 | 10–30 | Not available |
| Indices | Indirect (via ETFs/options) | Indirect | 10–20 (CFD brokers) | S&P 500 ETF, NASDAQ 100 ETF, TSX 60 ETF |
| Bonds | Spot | 500+ | 100–1,000 | Government of Canada bonds, Provincial bonds |
| Stablecoins | Not available | 0 | 3–10 | Not available |
| NFTs | Not available | 0 | 10–100+ | Not available |
| Other derivatives | Options | 200+ | 20–500 | S&P 500 options, Apple options, XIU ETF options |
Trading Tools & Apps
NBDB provides a proprietary web-based trading platform and an accompanying mobile app optimized for Canadian equity investors. The user interface is clean and intuitive, with simple navigation that makes order placement, quote tracking, and portfolio review seamless, even for beginners. Customizable watchlists and responsive search functions are particularly useful for following both Canadian and U.S. stocks.
The quality of technical analysis is solid, with integrated charting, a reasonable selection of built-in indicators, and real-time quotes. While the tools support most investors’ needs, advanced charting and in-depth analysis features (like those available on TradingView or MetaTrader) are not present. Automation features are not offered—there are no options for deploying trading scripts or bots, no algorithmic trading, and copy trading is missing entirely.
Order execution tools include all standard order types: market, limit, stop-loss, stop-limit, trailing stop, and conditional orders, giving control over risk and execution. However, traders expecting direct access to MetaTrader 4/5, API integration, or advanced automation will find these options unavailable. The platform’s focus is firmly on classic cash equity and ETF investing—CFD/forex and cryptocurrency trading, as well as associated features like staking or mobile wallets, are not supported.
The mobile experience provides most desktop features, including quote monitoring, portfolio management, and order placement, yet some advanced charting capabilities are limited compared to the desktop version. By design, NBDB appeals more to traditional stock and ETF investors than to active day traders, systematic traders, or crypto enthusiasts. There is no demo mode, and the absence of negative balance protection reflects the product focus on unleveraged securities rather than high-leverage instruments.
| Feature | Verified Details |
|---|---|
| Mobile app | Proprietary NBDB app for iOS/Android; no MetaTrader, TradingView, or crypto wallet integration |
| Usability | Clean, fluid, and accessible interface; suitable for beginners but lacks custom advanced modules |
| Compatible software | Proprietary web and mobile platforms only; no MetaTrader 4/5, TradingView, or API compatibility |
| Order types | Market, limit, stop-loss, stop-limit, trailing stop, conditional orders |
| Charting and technical analysis | Built-in charting tools, real-time quotes, basic indicators; no advanced TradingView-style tools |
| Auto trading / Automated strategies | Not available; no support for bots, EAs, or third-party automated tools |
| Algorithmic trading | Not available; no scripting or advanced execution engines |
| Negative balance protection | Not applicable (no leveraged CFD/forex) |
| Trading signals | Not available; relies on proprietary research tools and educational content only |
| Asset search and filters | Responsive search and custom watchlists for stocks and ETFs; no crypto or forex screeners |
| Spot stock purchase | Fully supported for Canadian and U.S. equities and ETFs |
| Staking and earn | Not available; platform does not support crypto assets |
Trader Tip:
If you frequently switch between desktop and mobile, tailor your workflow by using the desktop version for in-depth research and technical analysis, then use the mobile app for quick trade execution and portfolio monitoring. Always double-check order parameters when placing trades from your phone to minimize errors.
Account Opening & Deposits
Account opening
Opening an account with NBDB is a streamlined, fully online process. Start by completing a registration form where you choose your account type (individual, joint, registered, or corporate) and enter basic personal and financial information. You will then answer a regulatory questionnaire assessing your investment knowledge and objectives. Next, NBDB requires uploading supporting documents, including a government-issued photo ID, proof of address, and your Social Insurance Number. The KYC process is mandatory for all clients. Most accounts are reviewed and validated within 1–2 business days. Once approved, you will receive a confirmation email allowing you to log in and fund your account.
Good to know
If you plan to open a registered account (TFSA, RRSP, RESP), double-check your eligibility and ensure Canada Revenue Agency information matches your application data to avoid processing delays.
| Item | Details |
|---|---|
| Opening procedure | Online form, regulatory questionnaire, upload ID, address proof, and SIN, select account type |
| Validation time | 1–2 business days for most accounts |
| Accepted deposit methods | Electronic funds transfer, online bill payment, cheque, wire transfer |
| Minimum required deposit | None |
| Required documents | Government-issued photo ID, proof of address, Social Insurance Number (SIN) |
| Practical tip | Prepare a recent utility bill or bank statement for address verification to speed up processing |
Deposits and withdrawals on NBDB
Deposits into NBDB accounts can be made via electronic funds transfer (EFT) from a linked Canadian bank account, online bill payment, cheque deposit (by mail or in branch), or wire transfer. All deposits must be in CAD or USD, and there are no deposit fees for most methods (wire transfers may incur a fee). Most deposit and withdrawal transactions are completed within 1–2 business days, with no minimum amounts required. Withdrawals are processed via EFT to your linked bank account, by cheque, or by wire transfer. NBDB does not offer an integrated wallet or facilitate fiat-to-crypto conversion; direct crypto trading is not available.
Good to know
Always verify the currency of your NBDB account before transferring funds (CAD or USD) to avoid conversion fees. Note that cheque and wire transfers may take longer, and wire transfers may incur additional bank fees.
| Payment method | Accepted currencies | Minimum amount | Processing time | Possible fees |
|---|---|---|---|---|
| Credit card | Not supported | N/A | N/A | N/A |
| Bank transfer (EFT) | CAD, USD | None | 1–2 business days | None |
| E-wallets | Not supported | N/A | N/A | N/A |
| Stablecoins or cryptos | Not supported | N/A | N/A | N/A |
| Wire transfer | CAD, USD | None | 1–2 business days | Outgoing wire fees may apply |
| Cheque | CAD, USD | None | 1–3 business days | None |
| Online bill payment | CAD | None | 1–2 business days | None |
| Other local options | In-branch deposit | None | Instant to 1 business day | None |
Account Types
NBDB (National Bank Direct Brokerage) is a leading Canadian online broker, offering a wide range of accounts focused on self-directed investing in stocks, ETFs, options, mutual funds, and fixed income securities. NBDB is not a CFD/Forex broker or a crypto platform—it is best suited for clients interested in classic securities trading in Canada and the U.S., with no direct access to forex, CFDs, or cryptocurrencies. All accounts feature no minimum deposit requirements and commission-free trading on stocks and ETFs, appealing to both novice and experienced Canadian investors.
| Account Type | Available | Main Features |
|---|---|---|
| Demo account | ❌ | No simulated trading; all trades are with real funds |
| Standard account | ✅ | Cash (non-registered) account; no minimum deposit; commission-free trades |
| Raw ECN account | ❌ | Not supported; direct-to-market/ECN access not available |
| Islamic account | ❌ | No swap-free account or Shariah-compliant solutions offered |
| Professional account | ❌ | No segmented account for professionals/institutional clients |
| CFD account | ❌ | NBDB does not offer CFDs or Forex trading |
| Classic securities account | ✅ | Trade stocks, ETFs, options, mutual funds, bonds, GICs; robust investor and joint account options |
| Staking/earn account | ❌ | Not available; no crypto staking feature |
| Cold storage account | ❌ | No crypto wallet or cold storage features |
| Tax-advantaged account | ✅ | Full suite: TFSA, RRSP, RESP, RRIF, LIRA, LIF, etc.; commission-free trading remains |
| Accepted base currencies | ✅ | CAD and USD accounts available |
Tip
Review whether you need a tax-advantaged account (like TFSA or RRSP) based on your investment goals—NBDB’s flexible registered accounts help you invest tax-efficiently while accessing broad Canadian and U.S. markets.
Customer reviews
With a Trustpilot rating of 2.9 out of 5 based on 2 reviews as of July 2025, NBDB receives a mixed reaction from clients. Les utilisateurs mettent en avant plusieurs aspects positifs de la plateforme, notamment :
- Easy-to-use trading interface
- Straightforward commission-free trading for stocks and ETFs
- Simple and reliable transfer process between accounts
En revanche, plusieurs points négatifs sont régulièrement évoqués dans les avis :
- Customer service responsiveness can be slow at times
- Limited selection of investment products beyond stocks and ETFs
- Mobile app is seen as basic and could be improved for more advanced needs
Voici quelques exemples représentatifs d’avis publiés sur Trustpilot :
- J.S. – 06/07/2025: “The platform is easy to use, but customer service can be slow to respond.”
- A.F. – 05/28/2025: “Commission-free trading is great, but I wish they offered more investment options.”
- N.M. – 04/14/2025: “Transfers between accounts are straightforward, but the mobile app could be improved.”
FAQ
Is NBDB regulated in CA?
Yes, NBDB (National Bank Direct Brokerage) is regulated by the Investment Industry Regulatory Organization of Canada (IIROC) and is a member of the Canadian Investor Protection Fund (CIPF). This ensures a high standard of client protection and regulatory compliance for Canadian investors.
What is the minimum deposit on NBDB?
There is no minimum deposit required to open a cash, margin, or registered account with NBDB. Investors can start trading with any amount, making the platform accessible for both beginners and experienced traders.
Does NBDB offer a welcome bonus?
NBDB does not have a standard welcome bonus for new account holders. Promotions may be available periodically, so it is recommended to check their website for current offers when you open an account.
How does leverage work on NBDB?
Leverage at NBDB is only available through margin accounts in compliance with IIROC regulations. Leverage ratios depend on the individual stock or security and are set by regulatory requirements. NBDB does not offer forex or CFD trading and therefore does not provide high leverage instruments.
How does NBDB make money?
NBDB makes money mainly through option contract fees, spreads on certain fixed-income products, and charges for additional services like wire transfers or agent-assisted trades. Stock and ETF trades are commission-free, which is a major cost advantage for investors.
Who is behind NBDB?
NBDB is the online brokerage arm of the National Bank of Canada, one of the country’s six largest banks. As a wholly-owned subsidiary, NBDB leverages its parent company’s financial stability and resources.
When was NBDB launched?
NBDB was established in 1987 and has evolved with the industry, now offering a robust online and mobile trading experience for Canadian investors across a wide range of securities and account types.
Does NBDB offer copy trading or social trading?
No, NBDB does not provide copy trading, social trading, or PAMM services. All investment decisions and trades must be executed by the account holder directly.
How can I contact NBDB’s customer service?
NBDB customer service can be reached by phone, online contact form, or in person at any National Bank branch. Support is available Monday to Friday, 8 a.m. to 6 p.m. (ET), and is offered in both English and French.
Does NBDB offer any promotions or referral programs?
NBDB may run promotions or referral programs on a limited basis, but these are not ongoing or guaranteed. For the latest details, visit the NBDB official website or contact customer service.
Is NBDB regulated in CA?
Yes, NBDB (National Bank Direct Brokerage) is regulated by the Investment Industry Regulatory Organization of Canada (IIROC) and is a member of the Canadian Investor Protection Fund (CIPF). This ensures a high standard of client protection and regulatory compliance for Canadian investors.
What is the minimum deposit on NBDB?
There is no minimum deposit required to open a cash, margin, or registered account with NBDB. Investors can start trading with any amount, making the platform accessible for both beginners and experienced traders.
Does NBDB offer a welcome bonus?
NBDB does not have a standard welcome bonus for new account holders. Promotions may be available periodically, so it is recommended to check their website for current offers when you open an account.
How does leverage work on NBDB?
Leverage at NBDB is only available through margin accounts in compliance with IIROC regulations. Leverage ratios depend on the individual stock or security and are set by regulatory requirements. NBDB does not offer forex or CFD trading and therefore does not provide high leverage instruments.
How does NBDB make money?
NBDB makes money mainly through option contract fees, spreads on certain fixed-income products, and charges for additional services like wire transfers or agent-assisted trades. Stock and ETF trades are commission-free, which is a major cost advantage for investors.
Who is behind NBDB?
NBDB is the online brokerage arm of the National Bank of Canada, one of the country’s six largest banks. As a wholly-owned subsidiary, NBDB leverages its parent company’s financial stability and resources.
When was NBDB launched?
NBDB was established in 1987 and has evolved with the industry, now offering a robust online and mobile trading experience for Canadian investors across a wide range of securities and account types.
Does NBDB offer copy trading or social trading?
No, NBDB does not provide copy trading, social trading, or PAMM services. All investment decisions and trades must be executed by the account holder directly.
How can I contact NBDB’s customer service?
NBDB customer service can be reached by phone, online contact form, or in person at any National Bank branch. Support is available Monday to Friday, 8 a.m. to 6 p.m. (ET), and is offered in both English and French.
Does NBDB offer any promotions or referral programs?
NBDB may run promotions or referral programs on a limited basis, but these are not ongoing or guaranteed. For the latest details, visit the NBDB official website or contact customer service.
