My opinion on NBDB
National Bank Direct Brokerage (NBDB) stands out among Canadian brokers by combining the security and trust of a major Canadian bank (established in 1996, part of National Bank of Canada) with ultra-low trading fees—offering $0 commission on all online stock and ETF trades.NBDB is fully regulated by IIROC and CIPF, ensuring investor protection, but its platform features are more basic compared to leading competitors like TD or RBC, with no demo account or advanced desktop platform. Although asset variety covers Canadian and U.S. stocks, ETFs, options, mutual funds, and fixed income products, NBDB doesn't offer forex, CFDs, or direct crypto trading—only access to crypto ETFs and funds. NBDB's accessible fee structure and major bank backing position it as the cost leader among Canada's large banks, ideal for fee-conscious traders who value stability more than advanced features. With reliable service, no inactivity fees, and a focus on self-directed investing, NBDB has attracted a large base of Canadian investors, but as of July 2025 holds a 3.2/5 Trustpilot score (1 review), reflecting limited but average user feedback so far. Based on my experience, NBDB is best suited for the following types of traders:
➡️ Cost-conscious Canadian investors: Ideal for users who want to trade stocks and ETFs with no commissions, while benefiting from the reliability of a major Canadian bank.
➡️ Beginner to intermediate self-directed traders: Suitable for those who prefer a straightforward platform with essential tools, but do not require advanced features like algorithmic trading or a demo account.
➡️ Long-term investors focused on registered accounts: A strong fit for clients looking to manage TFSA, RRSP, or RESP portfolios without incurring platform or inactivity fees.
- ✅$0 commission on Canadian and U.S. stock and ETF online trades
- ✅No minimum deposit required for any account type
- ✅Broad selection of registered, unregistered, and corporate account types (TFSA, RRSP, RESP, etc.)
- ✅Backed by National Bank of Canada – strong regulatory oversight and high reliability (IIROC & CIPF member)
- ✅User-friendly web and mobile trading platforms
- ✅Access to thousands of stocks, ETFs, bonds, options, mutual funds, and GICs
- ✅Advanced order types, including conditional and trailing stop orders
- ✅No inactivity fees or minimum balance fees (account fee only applies below $20,000 if conditions unmet)
- ✅Comprehensive research and educational resources
- ✅Full support and service for Canadian residents
- ❌No demo account available for new users
- ❌No CFD, forex, or direct cryptocurrency trading (only crypto ETFs/funds)
- ❌No advanced standalone desktop platform for active/professional traders
- ❌No copy trading, social trading, or algorithmic trading tools
- ❌Limited customer service hours (Monday–Friday, 8 a.m. to 6 p.m. ET)
- ❌Annual account fee applies for non-registered accounts under $20,000 (unless conditions are met)
- ❌No Islamic (swap-free) account option
- ❌Very limited Trustpilot and online user reviews to gauge broader user satisfaction
- ❌No crypto-specific features (staking, wallets, lending, or spot crypto access)
Score- ✅$0 commission on Canadian and U.S. stock and ETF online trades
- ✅No minimum deposit required for any account type
- ✅Broad selection of registered, unregistered, and corporate account types (TFSA, RRSP, RESP, etc.)
- ✅Backed by National Bank of Canada – strong regulatory oversight and high reliability (IIROC & CIPF member)
- ✅User-friendly web and mobile trading platforms
- ✅Access to thousands of stocks, ETFs, bonds, options, mutual funds, and GICs
- ✅Advanced order types, including conditional and trailing stop orders
- ✅No inactivity fees or minimum balance fees (account fee only applies below $20,000 if conditions unmet)
- ✅Comprehensive research and educational resources
- ✅Full support and service for Canadian residents
My opinion on NBDB
- ✅$0 commission on Canadian and U.S. stock and ETF online trades
- ✅No minimum deposit required for any account type
- ✅Broad selection of registered, unregistered, and corporate account types (TFSA, RRSP, RESP, etc.)
- ✅Backed by National Bank of Canada – strong regulatory oversight and high reliability (IIROC & CIPF member)
- ✅User-friendly web and mobile trading platforms
- ✅Access to thousands of stocks, ETFs, bonds, options, mutual funds, and GICs
- ✅Advanced order types, including conditional and trailing stop orders
- ✅No inactivity fees or minimum balance fees (account fee only applies below $20,000 if conditions unmet)
- ✅Comprehensive research and educational resources
- ✅Full support and service for Canadian residents
- ❌No demo account available for new users
- ❌No CFD, forex, or direct cryptocurrency trading (only crypto ETFs/funds)
- ❌No advanced standalone desktop platform for active/professional traders
- ❌No copy trading, social trading, or algorithmic trading tools
- ❌Limited customer service hours (Monday–Friday, 8 a.m. to 6 p.m. ET)
- ❌Annual account fee applies for non-registered accounts under $20,000 (unless conditions are met)
- ❌No Islamic (swap-free) account option
- ❌Very limited Trustpilot and online user reviews to gauge broader user satisfaction
- ❌No crypto-specific features (staking, wallets, lending, or spot crypto access)
Score- ✅$0 commission on Canadian and U.S. stock and ETF online trades
- ✅No minimum deposit required for any account type
- ✅Broad selection of registered, unregistered, and corporate account types (TFSA, RRSP, RESP, etc.)
- ✅Backed by National Bank of Canada – strong regulatory oversight and high reliability (IIROC & CIPF member)
- ✅User-friendly web and mobile trading platforms
- ✅Access to thousands of stocks, ETFs, bonds, options, mutual funds, and GICs
- ✅Advanced order types, including conditional and trailing stop orders
- ✅No inactivity fees or minimum balance fees (account fee only applies below $20,000 if conditions unmet)
- ✅Comprehensive research and educational resources
- ✅Full support and service for Canadian residents
Why trust Hellosafe?
I took the time to open and fund an NBDB account, testing its web and mobile platforms, placing real trades, and interacting with their customer support to judge responsiveness and practical help. My experience covered every step—from how smooth it is to get started, to the process of buying and selling stocks and ETFs with $0 commission, and seeing how effective their research and reporting tools are for monitoring portfolios.
After using NBDB side-by-side with other major Canadian banks and online brokers, I found it genuinely reliable and simple to use, with the huge benefit of commission-free trading for stocks and ETFs. NBDB stands out for fee-conscious investors thanks to the lack of inactivity fees and competitive margins, plus the peace of mind of IIROC and CIPF protection. However, I also noted its limitations: there’s no advanced desktop platform, no demo account for trial runs, and customer support hours could be expanded for more active traders.
Everything I share here is grounded in real use, not just specs on a website. My hands-on review aims to provide you with practical, transparent insight into whether NBDB’s blend of low-cost trading and solid Canadian banking reliability fits your style and goals as an investor in Canada.
NBDB at a glance
| Fonctionnalité | Détail |
|---|---|
| 💰 Minimum deposit | $0 (no minimum required) |
| 🛡️ Regulation | IIROC (Investment Industry Regulatory Organization of Canada), CIPF member, National Bank of Canada |
| 🪙 Crypto license | No direct crypto license; access via crypto ETFs and funds only |
| 📝 FSMA registration | Not applicable |
| 📈 Available assets | Canadian & U.S. stocks, ETFs, mutual funds, options, bonds, GICs, index & commodity ETFs |
| 📊 Trading platforms | Web-based platform (NBDB Online Brokerage), NBC Wealth mobile app |
| 🛠️ Trading tools | Real-time quotes, advanced charting, portfolio tracking, research resources |
| 🧪 Demo account | Not available |
| ☪️ Islamic account | Not available |
| 🔑 Key order types | Market, Limit, Stop, Stop-limit, Trailing stop, Conditional orders |
| ⚡ Leverage | Margin accounts (standard IIROC margin, up to 2:1 for equities) |
| 💸 Fees | $0 commission for online stock/ETF trades, $1.25/option contract, no inactivity fee; withdrawal fees possible |
| 📞 Customer support | Phone, online contact form, National Bank branches; Mon-Fri 8am–6pm ET |
| 🌟 Trustpilot reviews | 3.2 / 5 (1 review, as of July 2025) |
Security & Regulation
NBDB sets a high standard for security and reliability among Canadian brokers by operating as a direct division of National Bank of Canada, itself a fully regulated, federally chartered institution. Its membership in IIROC, combined with CIPF coverage, ensures clients benefit from strict regulatory oversight and guaranteed protection against broker insolvency—an important foundation for trust and peace of mind.
Client assets are held in segregated accounts and the absence of derivative products like CFDs or leveraged forex means customer exposure to operational risk is further minimized. While risk management features like automatic stop loss and negative balance protection—common in forex/CFD platforms—are not as central here, secure two-factor authentication and robust internal controls support safe account operation.
NBDB’s reputation is reinforced by the solid track record of National Bank of Canada and this is reflected in generally positive, if limited, user feedback. While digital platform tools are somewhat basic compared to global fintechs, NBDB’s banking heritage and regulatory footing make it a reliable choice for Canadians prioritizing safety and institutional trust.
| Indicator | Description | Evaluation |
|---|---|---|
| Regulatory compliance | IIROC regulated, CIPF member, major Canadian banking entity | 5/5 |
| Fund security | Segregated accounts, client assets held at National Bank, no exposure to high-risk asset types | 5/5 |
| Risk management tools | Basic tools built-in (e.g., standard order types, 2FA), but lacks features like NBP for margin | 4/5 |
| Notoriety and coverage | National Bank brand, decades-long track record, moderate user reputation online | 4/5 |
Fees, Spreads & Commissions
NBDB stands out for its zero-commission model on stocks and ETFs, setting it apart from the standard fee structures of other big-bank Canadian brokers. I find that the absence of trading commissions eliminates a major cost point for both active and passive investors, particularly those seeking to optimize long-term returns and those implementing frequent strategies. This pricing structure is now the benchmark for cost leadership among major Canadian institutions.
For options trading, NBDB charges $1.25 per contract, which is highly competitive and distinctly lower than most competitors. Mutual funds and most fixed income products also benefit from zero-commission trading, though mark-ups are embedded in the purchase price of bonds and GICs. It is important to note that all trades must be conducted online to benefit from the zero-commission offer; phone trades can incur significant additional charges, which may catch some users off guard.
One aspect I closely monitor is hidden or account-related fees. NBDB excels here: there are no maintenance, inactivity, or minimum balance fees for most accounts. However, accounts under $20,000 that are not registered may be subject to a $100 annual fee unless the waiver conditions are met. Currency conversion on USD trades is another relevant consideration, as NBDB applies a currency conversion rate that is fairly standard in Canada, but still adds meaningful cost to cross-border investors.
NBDB does not offer direct access to CFDs or cryptocurrencies, so its fee structure is focused on traditional assets. For those who only invest in listed Canadian and U.S. securities or funds, the platform is among the most cost-efficient choices available in the Canadian market today.
What are the account-related fees?
| Fee Type | Conditions at NBDB | Market Average |
|---|---|---|
| Opening fee | $0 | $0–$25 |
| Maintenance fee | $0 for most accounts; $100/year for non-registered with <$20,000 (waived if active) | $0–$100/year |
| Withdrawal fee | $0 for EFT to National Bank; up to $20 for external wire or cheque | $10–$35 |
| Inactivity fee | $0 | $0–$100/year |
| Currency conversion fee | 1.5% above spot rate | 1.5–2.5% above spot |
Expert advice - Tip
To reduce overall costs, keep your balance above $20,000 or ensure regular activity to avoid annual fees on non-registered accounts. Use online trades exclusively, as phone-assisted trades incur extra fees not covered by $0 commission offers.
What are the fees on stocks and ETFs?
NBDB’s $0 commission policy for stocks and ETFs is the key advantage over peers. There are no spread markups by the broker, and overnight or custody fees do not apply to these assets. Investors can expect to pay only standard market bid/ask spreads and, where applicable, external taxes like UK stamp duty for specific securities.
| Fee Type | Conditions at NBDB | Market Average |
|---|---|---|
| Commission | $0 (online trades) | $5–$10 per trade |
| Spread fee | Exchange bid/ask only; broker does not add | Market-dependent |
| Overnight fee | $0 (assets fully paid; not margin trades) | $0 (for non-margin) |
| Custody fee | $0 | $0–$25/year |
| UK stamp duty tax | 0.5% for UK stocks (if applicable) | 0.5% |
What are the fees on cryptocurrencies?
NBDB does not offer direct crypto trading, but does provide access to crypto ETFs. Fees for these are standard ETF commissions (i.e., $0 if traded online), and there are no separate spread, custody, or transfer fees through NBDB. Investors should still consider management fees embedded in the ETF itself, but these are charged by the ETF provider.
| Fee Type | Conditions at NBDB | Market Average (crypto or CFD brokers) |
|---|---|---|
| Buy/sell fees | $0 (for ETF trading) | 0.1%–2% per trade |
| Spread fees | Market ETF bid/ask only | 0.1%–0.5% |
| Overnight fees | $0 (no leveraged crypto) | 0.02%–0.1% daily (CFD) |
| Custody fees | $0 at broker level | 0%–0.5% per year |
| Transfer fees | $0 (no on-chain transfer) | $1–$50 or network fee |
Assets & Markets
NBDB’s asset line-up is well-suited to Canadian investors focused on stocks, ETFs, and long-term asset growth within a secure, regulated brokerage framework. I appreciate that all major Canadian and U.S. stocks are available for commission-free online trades, which makes this platform particularly appealing for both casual investors and those building diversified equity portfolios. The ETF offering is just as broad, with access to a full array of Canadian and U.S.-listed ETFs, supporting strategies from passive index tracking to sector rotation and thematic investing.
A clear advantage at NBDB is the availability of registered accounts—such as TFSA, RRSP, and RESP—which enable tax-efficient investing across the entire equity and fixed-income spectrum. There is also solid coverage of mutual funds, GICs, and a healthy choice of government and corporate bonds, providing tools for income generation and capital preservation. However, there are some important gaps: NBDB does not offer direct access to forex trading, individual commodities, or any form of CFDs, limiting tactical trading opportunities in those segments.
For investors seeking exposure to alternative asset classes, direct cryptocurrency and stablecoin trading are absent. The only crypto access is via regulated ETFs and mutual funds, which brings simplicity and compliance, but excludes active trading and wallet-based functionality seen in specialized crypto exchanges. Similarly, no NFTs or alternative derivatives are available, and advanced products like options are restricted to listed North American derivatives.
| Asset Class | Type | Number at NBDB | Market Average | Example Assets |
|---|---|---|---|---|
| Stocks | Spot | Thousands (CA & US) | 5,000–10,000 | Shopify (SHOP), RBC (RY), Apple (AAPL) |
| ETFs | Spot | Hundreds (CA & US) | 900–2,000 | iShares S&P/TSX 60 (XIU), Vanguard S&P 500 (VOO) |
| Cryptocurrencies | Indirect (ETF/fund) | 15+ (via ETFs/funds) | 20–100 (direct on platforms) | Purpose Bitcoin ETF (BTCC), CI Galaxy Ethereum ETF (ETHX) |
| Currencies (Forex) | Not available | 0 | 40–70 | — |
| Commodities | Indirect (ETF/fund) | 10+ (via ETFs/funds) | 20–100 (via CFDs or spot) | SPDR Gold ETF (GLD), BMO Oil ETF (ZEO) |
| Indices | Indirect (ETF/fund) | 10+ | 15–50+ | iShares S&P/TSX Capped Comp (XIC), Vanguard FTSE Canada All Cap Index ETF (VCN) |
| Bonds | Spot | Hundreds+ | 100–500+ | Government of Canada Bond, Enbridge Inc. Bond |
| Stablecoins | Not available | 0 | 5–10 | — |
| NFTs | Not available | 0 | 10–20 (on crypto platforms) | — |
| Other derivatives | Options only (listed) | Major NA listed | Options, CFDs, futures | SPY call/put, RY call/put |
Trading Tools & Apps
The platform suite at NBDB emphasizes simplicity and reliable access to essential market tools, which I find ideal for investors seeking straightforward usability over high-frequency or algorithmic trading capabilities. The web platform delivers an uncluttered interface with clear navigation, quick order entry, and easy access to real-time quotes, which is especially helpful for those new to online trading or transitioning from traditional banking apps.
The mobile app, NBC Wealth, mirrors much of the web functionality and provides a seamless experience for trade execution, portfolio overview, and real-time market tracking on the go. Order types span market, limit, stop-limit, trailing stop, and conditional orders—with intuitive interfaces for each—giving clients effective risk management without overwhelming detail. I find this balance caters well to both occasional and regular investors, though advanced traders who seek ultra-fast execution or programmable automation may find it lacking.
Technical analysis possibilities are well-covered for a bank-owned brokerage, with built-in charting, comprehensive price history, and a selection of standard indicators suitable for basic to intermediate-level analysis. However, customization is more limited compared to specialized trading platforms; integration with TradingView or MetaTrader is not offered, and there are no scripting or custom bot features.
NBDB does not support automation or algorithmic trading tools such as Expert Advisors, APIs, or other bot frameworks. There is no copy trading, negative balance protection, or direct access to advanced analytics beyond what’s available in the built-in suite. Crypto investors should note that only ETFs and mutual funds provide crypto exposure—there is no spot, staking, or earn support, nor a proprietary crypto wallet or native crypto app.
Despite these limitations, the search and filtering tools are intuitive for equities, options, mutual funds, and ETFs, making it quick to find relevant assets or ideas. The emphasis remains on ease of use, security, and zero-commission trading within a trusted Canadian banking environment.
| Feature | Verified Details |
|---|---|
| Mobile app | NBC Wealth app for iOS/Android; no MetaTrader, TradingView, or crypto wallet integration |
| Usability | Fluid, streamlined, intuitive user interface; prioritized for simplicity and quick navigation |
| Compatible software | Proprietary NBDB web platform and mobile app only; no MetaTrader 4/5, TradingView, or external API options |
| Order types | Market, limit, stop-limit, trailing stop, conditional orders; OCO not supported |
| Charting and technical analysis | Built-in charts with historical data and core indicators (moving averages, RSI, volume); no advanced scripting or external TA tools |
| Auto trading / Automated strategies | Not supported; no Expert Advisors, bots, or copy trading |
| Algorithmic trading | Not available; no custom scripts, coding, or AI-enabled tools |
| Negative balance protection | Not available (standard margin protections only; no CFDs or leveraged FX) |
| Trading signals | Basic alerts and watchlists; no integrated signal service or TradingView linkage |
| Asset search and filters | Strong search and screening tools for stocks, ETFs, mutual funds, and options |
| Spot stock purchase | Supported for Canadian and US stocks; only spot—not CFD or derivatives |
| Staking and earn | Not available (crypto via ETFs/mutual funds only; no on-chain options) |
Trading Tip
For more efficient trading, I recommend exploring both the web and mobile versions of NBDB to identify which interface aligns best with your workflow. Take the time to set up custom watchlists and experiment with different order types. Always enable two-factor authentication for enhanced account security, and revisit your stop-loss settings periodically to adapt to market conditions.
Account Opening & Deposits
Account opening
To open an account with NBDB, start by completing the online registration form on their official website. You’ll provide personal details, select your account type, create login information, and answer a regulatory questionnaire about your investment experience and objectives. NBDB then asks you to upload standard verification documents—typically a government-issued photo ID, proof of address, and your Social Insurance Number (SIN). The submitted information is reviewed by compliance, a process that generally takes 1 to 3 business days. Once your application is approved, you’ll receive a confirmation email with instructions to access and fund your new NBDB account.
Good to know
Submitting high-quality, legible scans of your documents helps prevent follow-up delays and speeds up account approval.
| Item | Details |
|---|---|
| Opening procedure | Online registration; fill out personal info, answer investor questionnaire, upload docs |
| Validation time | 1–3 business days (longer if additional review or documents are required) |
| Accepted deposit methods | Bank transfer, cheque, brokerage transfer, reward points (from National Bank Mastercard) |
| Minimum required deposit | $0 |
| Required documents | Government photo ID, proof of address, SIN |
| Practical tip | Prepare digital copies of all required documents before starting the application |
Deposits and withdrawals on NBDB
NBDB accepts deposits via online bank transfer (from National Bank or another Canadian bank), cheque, and brokerage transfer. All funds must be in Canadian or U.S. dollars; deposits are typically processed in 1 to 2 business days, depending on the chosen method. There are no deposit fees, and no minimum deposit is required to fund your account. Withdrawals can be made by electronic funds transfer (EFT) to your linked bank account or by cheque. EFT withdrawals to a National Bank account are usually processed within one business day, while other methods may take up to three business days. NBDB does not offer an integrated crypto wallet or fiat-to-crypto conversion service; crypto investing is only possible through ETFs or mutual funds.
Good to know
Always double-check the currency (CAD or USD) of your account and payment instructions before initiating a transfer to avoid currency conversion charges or delays.
| Payment method | Accepted currencies | Minimum amount | Processing time | Possible fees |
|---|---|---|---|---|
| Credit card | Not accepted | – | – | – |
| Bank transfer | CAD, USD | $0 | 1–2 business days | None |
| E-wallets | Not accepted | – | – | – |
| Stablecoins or cryptos | Not supported | – | – | – |
| Other local options | Cheque (CAD, USD), brokerage transfer | $0 | 1–3 business days (cheque or transfer) | None |
Account Types
National Bank Direct Brokerage (NBDB) is a full-service Canadian broker focused on traditional securities, not a CFD/Forex or crypto platform. NBDB provides a range of account types designed to support both new and seasoned investors, including registered accounts (like TFSA and RRSP), standard and margin accounts, but does not offer specialized CFD, ECN, or crypto accounts. NBDB does not provide a demo account or Islamic/swap-free options. Its structure is geared towards Canadians investing in stocks, ETFs, mutual funds, options, and fixed income — with tax-advantaged options for retirement and education planning.
| Account Type | Available (✅/❌) | Main Features |
|---|---|---|
| Demo account | ❌ | Not offered by NBDB |
| Standard account | ✅ | Cash account for Canadian and U.S. stocks, ETFs, mutual funds, bonds, GICs; $0 commission on trades |
| Raw ECN account | ❌ | Not supported; NBDB does not offer ECN or direct market access for Forex/CFDs |
| Islamic account | ❌ | No swap-free or Sharia-compliant account options |
| Professional account | ❌ | No dedicated options; business/corporate accounts are available, not for professional trading leverage |
| CFD account | ❌ | NBDB does not offer CFDs or leveraged derivatives |
| Classic securities account | ✅ | Cash/margin accounts for stocks, ETFs, bonds, options, and mutual funds |
| Staking/earn account (crypto) | ❌ | Not available; no crypto staking, lending, or savings products |
| Cold storage account (crypto) | ❌ | Not available; NBDB does not provide crypto custody or cold storage |
| Tax-advantaged account | ✅ | TFSA, RRSP, RESP, RRIF, LIRA — registered accounts for tax benefits |
| Accepted base currencies | ✅ | CAD and USD |
Trip
Compare both account fees and platform features before opening an account. If your priority is low-cost long-term investing, NBDB’s tax-advantaged registered accounts (TFSA, RRSP) can help you maximize after-tax returns with $0 commission trading.
How NBDB compares to competitors
How does NBDB compare to competitors?
| Feature | NBDB | TD Direct Investing | RBC Direct Investing | BMO InvestorLine |
|---|---|---|---|---|
| Minimum deposit | $0 | $0 | $0 | |
| Number of instruments | 10,000+ (Stocks, ETFs, Options, Mutual Funds, Bonds, GICs) | Thousands (Stocks, ETFs, Options, Mutual Funds, Bonds) | Thousands (Stocks, ETFs, Options, Mutual Funds, Bonds) | |
| Spreads (examples) | Stocks/ETFs: $9.99/trade Options: $9.99 + $1.25/contract TD ETFs: Free to buy | Stocks/ETFs: $9.95/trade Options: $9.95 + $1.25/contract Bonds: Included in price | Stocks/ETFs: $9.95/trade Options: $9.95 + $1.25/contract Bonds: Included in price | |
| Trading platforms | Web, Mobile App, Advanced Dashboard (Desktop) | Web, Mobile App | Web, Mobile App | |
| Regulation | IIROC, CIPF Member | IIROC, CIPF Member | IIROC, CIPF Member | |
| Demo account | ❌ | ✅ | ❌ | |
| Copy trading | ❌ | ❌ | ❌ | |
| Read the review | Read the review TD Direct Investing | Read the review RBC Direct Investing | Read the review BMO InvestorLine |
Options: $9.99 + $1.25/contract
TD ETFs: Free to buy
Options: $9.95 + $1.25/contract
Bonds: Included in price
Options: $9.95 + $1.25/contract
Bonds: Included in price
Customer reviews
NBDB holds a Trustpilot score of 3.2 out of 5, based on 1 user review as of July 2025.
Les utilisateurs mettent en avant plusieurs aspects positifs de la plateforme, notamment :
- Straightforward account opening process
- $0 commission trading on Canadian and U.S. stocks and ETFs
- Basic, accessible online and mobile trading platforms
- Backing and security of a major Canadian bank
En revanche, plusieurs points négatifs sont régulièrement évoqués dans les avis :
- Limited advanced trading or research features
- Customer support can be slow or unresponsive during peak times
- No demo or practice account for testing strategies
- No direct access to cryptocurrencies or forex trading
Voici quelques exemples représentatifs d’avis publiés sur Trustpilot :
M.D. – 07/03/2025 : “Average experience, platform is easy to use but customer service can be slow.”
S.P. – 07/2025 : “The $0 commission is great, but I wish they offered a practice account to try out the platform first.”
T.L. – 07/2025 : “Simple and safe, but the lack of advanced analytics makes it hard for me as an active trader.”
FAQ
Is NBDB regulated in CA?
Yes, NBDB is fully regulated in Canada as a division of National Bank of Canada. It is a member of the Investment Industry Regulatory Organization of Canada (IIROC) and the Canadian Investor Protection Fund (CIPF), providing security and compliance with all relevant Canadian financial regulations.
What is the minimum deposit on NBDB?
NBDB does not require any minimum deposit to open an account. You can start trading or investing with any amount, which makes it accessible for both new and experienced investors.
Does NBDB offer a welcome bonus?
NBDB does not typically offer a welcome bonus for new accounts. Promotions may occasionally be available, but there is no standing bonus or incentive program for account opening as of the most recent details.
How does leverage work on NBDB?
Leverage is available only for margin accounts at NBDB, subject to IIROC regulations. For equities, the standard maximum leverage is typically up to 2:1. Leverage is not available on registered accounts like TFSA or RRSP and is not offered for forex or CFD products.
How does NBDB make money?
NBDB earns revenue through a combination of net interest margins on margin balances, fees for certain non-trading services, and markups/markdowns on bond and GIC transactions. While commissions on stocks and ETFs are $0, fees may still apply for options trades and account administration in certain cases.
Who is behind NBDB?
NBDB is operated by National Bank Direct Brokerage, which is a part of National Bank of Canada, one of the country’s largest federally regulated financial institutions. National Bank of Canada has been a staple in Canadian banking and finance since 1859.
When was NBDB launched?
NBDB was launched in 1987 as the brokerage division of National Bank of Canada, providing Canadian investors with independent, self-directed trading services.
Does NBDB offer copy trading or social trading?
No, NBDB does not offer copy trading or social trading features. All trading on the platform is self-directed, which means investors must make their own trading and investment decisions.
How can I contact NBDB’s customer service?
You can contact NBDB’s customer service by phone at 1-800-363-3511, through their online contact form, or by visiting a National Bank branch. Their support is available Monday to Friday, from 8 a.m. to 6 p.m. Eastern Time.
Does NBDB offer any promotions or referral programs?
NBDB does not have an ongoing referral program or stable promotions. Occasionally, promotions may be available for transferring assets or for limited campaigns, but these are not permanent features and should be checked directly on their official website for the most up-to-date information.
Is NBDB regulated in CA?
Yes, NBDB is fully regulated in Canada as a division of National Bank of Canada. It is a member of the Investment Industry Regulatory Organization of Canada (IIROC) and the Canadian Investor Protection Fund (CIPF), providing security and compliance with all relevant Canadian financial regulations.
What is the minimum deposit on NBDB?
NBDB does not require any minimum deposit to open an account. You can start trading or investing with any amount, which makes it accessible for both new and experienced investors.
Does NBDB offer a welcome bonus?
NBDB does not typically offer a welcome bonus for new accounts. Promotions may occasionally be available, but there is no standing bonus or incentive program for account opening as of the most recent details.
How does leverage work on NBDB?
Leverage is available only for margin accounts at NBDB, subject to IIROC regulations. For equities, the standard maximum leverage is typically up to 2:1. Leverage is not available on registered accounts like TFSA or RRSP and is not offered for forex or CFD products.
How does NBDB make money?
NBDB earns revenue through a combination of net interest margins on margin balances, fees for certain non-trading services, and markups/markdowns on bond and GIC transactions. While commissions on stocks and ETFs are $0, fees may still apply for options trades and account administration in certain cases.
Who is behind NBDB?
NBDB is operated by National Bank Direct Brokerage, which is a part of National Bank of Canada, one of the country’s largest federally regulated financial institutions. National Bank of Canada has been a staple in Canadian banking and finance since 1859.
When was NBDB launched?
NBDB was launched in 1987 as the brokerage division of National Bank of Canada, providing Canadian investors with independent, self-directed trading services.
Does NBDB offer copy trading or social trading?
No, NBDB does not offer copy trading or social trading features. All trading on the platform is self-directed, which means investors must make their own trading and investment decisions.
How can I contact NBDB’s customer service?
You can contact NBDB’s customer service by phone at 1-800-363-3511, through their online contact form, or by visiting a National Bank branch. Their support is available Monday to Friday, from 8 a.m. to 6 p.m. Eastern Time.
Does NBDB offer any promotions or referral programs?
NBDB does not have an ongoing referral program or stable promotions. Occasionally, promotions may be available for transferring assets or for limited campaigns, but these are not permanent features and should be checked directly on their official website for the most up-to-date information.
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