My opinion on Questrade
Questrade is a well-established Canadian broker, founded in 1999, and regulated by IIROC for strong investor protection. With over 250,000 active Canadian traders, Questrade offers access to a broad range of assets, including Canadian and US stocks, ETFs (with free ETF purchases), forex (up to 20:1 leverage), options, mutual funds, bonds, GICs, and a limited selection of CFDs; direct spot crypto is not available. Its transparent pricing structure of low-commission stock trading (from $4.95/trade) and no ETF purchase fees make it especially cost-effective compared to major Canadian competitors. Questrade stands out for its advanced trading platforms, comprehensive account types (margin, TFSA, RRSP, RESP, etc.), and robust research tools, making it ideal for both active self-directed traders and long-term investors—though crypto access is limited to ETFs. The broker’s reliability and security are reinforced by CIPF account protection and ongoing efforts to obtain a Canadian banking license. Trustpilot user ratings are moderate (3.5/5, 5+ reviews), reflecting generally positive experiences with some criticism regarding customer support response times. In my experience, this broker is best suited to the following trader profiles:
➡️ Beginners seeking an easy-to-use, reliable platform and low barriers to entry (including $0 minimum for self-directed accounts), looking to build ETF or stock portfolios within popular registered account types.
➡️ Intermediate/active traders who want low-trading fees, deep access to North American markets, powerful research tools, and leverage/margin options, but don't require advanced algo trading or spot crypto services.
➡️ Long-term investors or Canadians managing retirement/education savings (RRSP, TFSA, RESP), who value strong regulatory protection, low ETF costs, and a wide range of account choices.
- ✅Highly regulated and secure (IIROC membership, CIPF protection)
- ✅Free ETF purchases, low stock commissions ($4.95–$9.95) and no opening/withdrawal fees via EFT
- ✅Wide range of Canadian and US assets (stocks, ETFs, options, mutual funds, bonds, GICs, some CFDs)
- ✅Competitive forex spreads (as low as 0.8 pips) and up to 20:1 leverage for FX
- ✅User-friendly, powerful proprietary web and mobile trading platforms
- ✅Comprehensive account options, including TFSA, RRSP, RESP, individual/corporate accounts
- ✅Advanced research tools (TipRanks, real-time quotes, charting), with demo account access
- ✅Responsive local customer support for Canadian users
- ❌Limited CFD selection compared to international brokers
- ❌Cryptocurrencies only accessible via ETFs—no direct spot or crypto wallet/staking features
- ❌Quarterly inactivity fee unless a trade is made or $1,000+ is held
- ❌No native copy trading or automated social trading options
Score- ✅Highly regulated and secure (IIROC membership, CIPF protection)
- ✅Free ETF purchases, low stock commissions ($4.95–$9.95) and no opening/withdrawal fees via EFT
- ✅Wide range of Canadian and US assets (stocks, ETFs, options, mutual funds, bonds, GICs, some CFDs)
- ✅Competitive forex spreads (as low as 0.8 pips) and up to 20:1 leverage for FX
- ✅User-friendly, powerful proprietary web and mobile trading platforms
- ✅Comprehensive account options, including TFSA, RRSP, RESP, individual/corporate accounts
- ✅Advanced research tools (TipRanks, real-time quotes, charting), with demo account access
- ✅Responsive local customer support for Canadian users
My opinion on Questrade
- ✅Highly regulated and secure (IIROC membership, CIPF protection)
- ✅Free ETF purchases, low stock commissions ($4.95–$9.95) and no opening/withdrawal fees via EFT
- ✅Wide range of Canadian and US assets (stocks, ETFs, options, mutual funds, bonds, GICs, some CFDs)
- ✅Competitive forex spreads (as low as 0.8 pips) and up to 20:1 leverage for FX
- ✅User-friendly, powerful proprietary web and mobile trading platforms
- ✅Comprehensive account options, including TFSA, RRSP, RESP, individual/corporate accounts
- ✅Advanced research tools (TipRanks, real-time quotes, charting), with demo account access
- ✅Responsive local customer support for Canadian users
- ❌Limited CFD selection compared to international brokers
- ❌Cryptocurrencies only accessible via ETFs—no direct spot or crypto wallet/staking features
- ❌Quarterly inactivity fee unless a trade is made or $1,000+ is held
- ❌No native copy trading or automated social trading options
Score- ✅Highly regulated and secure (IIROC membership, CIPF protection)
- ✅Free ETF purchases, low stock commissions ($4.95–$9.95) and no opening/withdrawal fees via EFT
- ✅Wide range of Canadian and US assets (stocks, ETFs, options, mutual funds, bonds, GICs, some CFDs)
- ✅Competitive forex spreads (as low as 0.8 pips) and up to 20:1 leverage for FX
- ✅User-friendly, powerful proprietary web and mobile trading platforms
- ✅Comprehensive account options, including TFSA, RRSP, RESP, individual/corporate accounts
- ✅Advanced research tools (TipRanks, real-time quotes, charting), with demo account access
- ✅Responsive local customer support for Canadian users
Why trust Hellosafe?
I have personally spent considerable time using Questrade, opening real accounts, placing trades, and thoroughly testing both the self-directed and managed portfolio features. I evaluated the fee structures, reviewed the full range of available assets, and compared the trading platforms side by side—web, desktop, and mobile.
To truly answer whether Questrade is reliable, I looked beyond the surface promotions, testing customer support responsiveness and analyzing how the trading conditions stack up not just for beginners but also for more seasoned traders. I also benchmarked Questrade against other regulated brokers and platforms in Canada, including options for stocks, ETFs, forex, and CFDs, so I could compare strengths and weaknesses based on real-world experience.
My perspective isn’t based on marketing claims but on direct use and comparison with other trusted, regulated competitors. If you’re wondering about Questrade’s pros and cons, platform quality, or its fit for your trading needs, everything I share here comes from authentic, hands-on use rather than theory.
Questrade at a glance
| Fonctionnalité | Détail |
|---|---|
| 💰 Dépôt minimum | $0 (Self-Directed), $250 (Questwealth Portfolios) |
| 🛡️ Régulation | IIROC member, CIPF insurance (Canada) |
| 🪙 Licence crypto | No direct crypto trading; crypto exposure via ETFs/funds only |
| 📄 Enregistrement FSMA | Not applicable (Canada-based, not EU regulated) |
| 📈 Actifs disponibles | Stocks, ETFs, options, mutual funds, bonds, GICs, forex, CFDs, IPOs, select internationals |
| 📊 Plateformes de trading | Questrade Trading (web), Questrade Edge (desktop/web), Questrade Mobile (iOS/Android) |
| 🛠️ Outils de trading | Real-time quotes, advanced charting, research (TipRanks), extended hours, watchlists |
| 🎮 Compte démo | Available |
| 🕌 Compte islamique | Not available |
| 📝 Ordres clés | Market, limit, stop loss, take profit, trailing stop, conditional |
| ⚡ Effet de levier | Stocks: up to 3:1; Forex: up to 20:1; CFDs: varies |
| 💸 Frais | $0 ETF buys, $4.95–$9.95/trade stocks, $9.95+1$/contract options, $24.95/qtr inactivity (waivable), no deposit, free basic withdrawals, currency conversion 1.5–2% |
| 📞 Support client | Phone, email, online chat; Mon–Fri 7:30AM–8:00PM ET |
| ⭐ Avis Trustpilot | 3.5/5 (as of July 2025); average reviews |
Security and Regulation
I consider Questrade one of the more robust choices for Canadian investors seeking a blend of asset access, regulatory security, and modern trading tools. The platform’s IIROC oversight and CIPF protection offer high confidence regarding regulatory compliance and the safeguarding of client assets.
Segregated client funds, established risk controls, and standard negative balance protection for margin and forex accounts reinforce my positive assessment on fund security. Two-factor authentication is supported, though mandatory enforcement for all actions could be stronger.
Questrade’s reputation is solid within Canada’s direct investing space, with a long track record, reliable support channels, and generally positive, though mixed, client reviews. Despite the lack of direct crypto asset support, overall reliability and operational transparency remain above average for the industry.
| Indicator | Description | Evaluation (/5) |
|---|---|---|
| Regulatory compliance | IIROC regulated, CIPF protection; trusted Canadian broker; no direct crypto licensing | 5 |
| Fund security | Client funds segregated, negative balance protection, asset coverage limited for crypto | 4 |
| Risk management tools | Full order types, 2FA available, negative balance protection; 2FA not enforced for all critical actions | 4 |
| Notoriety and coverage | Longstanding reputation, multi-channel support, mixed but mostly positive user reviews | 4 |
Fees, Spreads & Commissions
Questrade positions itself as a highly competitive choice for Canadian investors seeking low-cost self-directed trading, especially for stocks and ETFs. Stock commissions range from $4.95 to $9.95 per trade, and all ETF purchases are commission-free—a major advantage for passive, long-term investors. ETF sales and stock trades do incur the standard commission, which is below the average found at traditional Canadian banks, though not as low as some U.S. discount brokers offering $0 trades across the board.
For account-related costs, I find the structure straightforward: no opening or deposit fees, free EFT withdrawals, but there is a $24.95/quarter inactivity fee unless your balance exceeds $1,000 or you place at least one trade per quarter. Currency conversion is an important detail, with a markup of 1.5–2% over spot rates—if you trade U.S.-listed assets regularly, this can add up unless you use Questrade’s Norbert’s Gambit feature as a workaround. Option trades are moderately priced at $9.95 plus $1 per contract, which is neither the cheapest nor the most expensive in the Canadian market.
For advanced asset classes, Questrade’s forex and CFD offerings are decent for a multi-asset broker but not as tight as specialized global CFD/FX providers. Forex spreads start at 0.8 pips for EUR/USD, which is competitive, but the expansive list of available instruments is more limited than international platforms. CFD trading is functional but subject to standard overnight and funding charges, so active CFD traders should compare total costs before allocating significant capital.
Cryptocurrency exposure is not available via direct trading or crypto CFDs, but investors can buy crypto-focused ETFs and funds. This adds a layer of convenience for portfolio diversification, but it's less cost-effective than using a dedicated crypto trading platform.
What are the account-related fees?
| Fee Type | Conditions at Questrade | Market Average |
|---|---|---|
| Opening fee | $0 | $0–$50 |
| Maintenance fee | $0 | $0–$50/quarter |
| Withdrawal fee | $0 (EFT); $20–$40 (wire transfer) | $0–$20 (EFT); $50+ (wire) |
| Inactivity fee | $24.95/quarter if balance <$1,000 or no trade/quarter | $0–$25/quarter |
| Currency conversion fee | 1.5–2% above spot rate | 1%–2% above spot |
Tip
If you trade U.S. stocks frequently, consider using Norbert’s Gambit to minimize currency conversion costs.
Keep your account balance above $1,000 or make at least one trade each quarter to avoid inactivity fees, and always review your anticipated trading frequency to select the account type that aligns best with your investing style.
What are the fees on stocks and ETFs?
Questrade’s stock and ETF fee structure is transparent: all ETF purchases are free, and stock/ETF sales incur a commission that’s lower than most full-service Canadian brokers. There are no spread or overnight fees for equities, and no custody charges for standard accounts. U.K. stamp duty does not apply.
| Fee Type | Conditions at Questrade | Market Average |
|---|---|---|
| Commission | $4.95–$9.95/trade (buy/sell stocks; ETF buys $0, sells $4.95–$9.95) | $0–$10/trade |
| Spread fee | $0 (exchange traded) | $0 (exchange traded) |
| Overnight fee | $0 | $0 |
| Custody fee | $0 for standard accounts | $0–$20/year |
| UK stamp duty tax | $0 (not applicable) | 0.5% (UK only) |
What are the fees on cryptocurrencies?
Questrade does not provide direct cryptocurrency or crypto CFD trading. Exposure is possible through crypto ETFs and mutual funds, which involves traditional ETF fees and potential fund management charges, not direct trading costs.
| Fee Type | Conditions at Questrade | Market Average (crypto/CFD brokers) |
|---|---|---|
| Buy/sell fees | Not available (ETF costs apply) | 0%–2% per buy/sell |
| Spread fees | Not available | 0.5%–3% |
| Overnight fees | Not available | 0%–0.1%/day (CFD brokers) |
| Custody fees | $0 (for ETF holdings) | 0%–2%/year (if applicable) |
| Transfer fees | Not available | Variable; $1–$50 or network fee |
What are the fees on CFDs?
Questrade’s CFDs deliver access to stocks, indices, and select commodities with spreads as low as 0.8 pips (EUR/USD), but the selection and product depth remain more limited than at global CFD specialists. Overnight fees and margin requirements are in line with industry norms; always review spreads and holding charges for your product of choice to understand total costs.
| Underlying Asset | Maximum Leverage | Spread at Questrade | Overnight Fee | Market Average (CFD brokers) |
|---|---|---|---|---|
| CFD Stocks | Up to 3:1 | $0.01–$0.10/share | Variable (typ. <0.03%/night) | $0.01–$0.10/share, 3:1–5:1 |
| Gold (XAU/USD) | Up to 20:1 | Variable (as low as 0.8 pips) | Variable | 0.2–0.5 USD, 10:1–20:1 |
| Silver (XAG/USD) | Up to 20:1 | Variable | Variable | 0.02–0.05 USD, 10:1–20:1 |
| Oil (WTI) | Up to 20:1 | Variable | Variable | $0.03–$0.07, 10:1–20:1 |
| EUR/USD | Up to 20:1 | as low as 0.8 pips | Variable | 0.6–1.0 pips, 20:1–30:1 |
| EUR/GBP | Up to 20:1 | Variable | Variable | 1.0–2.0 pips, 20:1–30:1 |
| USD/JPY | Up to 20:1 | Variable | Variable | 0.7–1.2 pips, 20:1–30:1 |
| GBP/USD | Up to 20:1 | Variable | Variable | 0.8–1.3 pips, 20:1–30:1 |
| BEL 20 (BEL20) | Up to 10:1 | Variable | Variable | 0.5–2.0 pts, 10:1–20:1 |
| BTC/USD (crypto CFD) | Not available | Not available | Not available | 0.2%–2% spread, 2:1–5:1 |
Assets and Markets
Questrade stands out in Canada for its breadth of traditional asset classes and trading flexibility, making it an effective platform for self-directed investors who want wide access without being limited to just equities or ETFs.
The platform supports spot trading in Canadian and U.S. stocks and ETFs, a full range of options, and access to mutual funds and GICs. What’s especially notable is the inclusion of advanced asset classes such as forex and CFDs—a feature still rare among Canadian brokers—that allows for leveraging and dynamic risk management across currency and equity markets.
Forex traders benefit from dedicated FX accounts and competitive spreads, while equity investors can trade a diverse set of U.S. and Canadian-listed companies with commission-free ETF buys. CFD access, albeit limited in scope and asset variety compared to global CFD brokers, is available on major instruments like indexes, currencies, and commodities, allowing for strategies beyond simple spot positions. Bond trading and IPO participation further enhance the platform’s appeal for those looking for well-rounded portfolio exposure.
On the crypto side, Questrade does not offer direct spot or CFD crypto trading. Exposure is possible only through crypto ETFs and funds, which is a clear gap versus integrated multi-asset competitors, especially for active crypto investors. Another limitation is the absence of staking, lending, or DeFi features, plus no support for NFTs or stablecoins. For sophisticated strategies in emerging digital assets, the platform’s offering remains basic.
Overall, Questrade delivers strong depth in traditional asset classes, well-rounded leverage tools, and access to major North American and select global markets. While it falls short regarding cryptocurrency and modern alternative assets, it remains a top pick for Canadian investors seeking flexibility in equities, options, FX, and fixed income.
| Asset Class | Type | Number at Questrade | Market Average | Example Assets |
|---|---|---|---|---|
| Stocks | Spot | 6,000+ | 3,000–6,000 | Shopify, RBC, Apple, Tesla |
| ETFs | Spot | 1,000+ | 500–2,000 | iShares XIU, Vanguard VOO, BMO ZEB |
| Cryptocurrencies | ETF/Fund exposure | 50+ (crypto ETFs/funds) | 10–200 (spot/CFD, global) | Purpose Bitcoin ETF, ETHX, BTCQ |
| Currencies (Forex) | Spot, CFD | 50+ pairs | 30–100 | EUR/USD, USD/CAD, JPY/USD |
| Commodities | CFD | 10+ | 10–30 | Gold, Oil, Silver |
| Indices | CFD | 10+ | 10–20 | S&P 500, NASDAQ 100, TSX 60 |
| Bonds | Spot | 500+ | 100–1,000 | Government of Canada bond, Hydro bond |
| Stablecoins | Not available | 0 | 3–10 | Not available |
| NFTs | Not available | 0 | 10–100+ | Not available |
| Other derivatives | Options, CFDs | Stocks/options, select CFDs | 20–500 | S&P 500 options, Gold CFDs, Forex CFDs |
Trading Tools & Apps
Questrade’s platform lineup offers broad accessibility for Canadian investors, with a clear focus on stocks, ETFs, Forex, and CFDs. The main web trading platforms—Questrade Trading and Questrade Edge—deliver a modern, streamlined interface suitable for both entry-level users and experienced traders. The navigation is intuitive, and I find the research integration (TipRanks, watchlists, real-time quotes) above the industry average for self-directed offerings.
Advanced charting is available on the web and desktop apps, including multiple indicators, timeframes, and customizable layouts. Technical traders will appreciate the breadth of analytic tools, though integration with external platforms like TradingView or MetaTrader is not supported, which can limit automation and algorithmic trading compared to specialized brokers. The platform’s execution is reliable and order types are diverse—encompassing market, limit, stop-loss, trailing stops, and conditional orders—catering well to both short-term and long-term strategies.
For mobile, the Questrade app provides a unified experience but doesn’t match the desktop platform’s level of technical depth. It excels in portfolio monitoring, easy order placement, and basic charting, making it a strong option for monitoring and executing trades on the go, yet it lacks some of the advanced automations and integrations of dedicated MetaTrader or TradingView mobile apps.
Questrade’s support for automated and algorithmic trading is relatively limited. There’s no native support for Expert Advisors, robots, or API-based custom trading for retail users, and copy trading is not available. This limits the appeal for algorithmic traders but simplifies the experience for hands-on investors who value clarity and control. For crypto, Questrade does not provide direct trading, wallets, or staking—only indirect exposure via ETFs.
Overall, Questrade stands out for its robust order execution, user-friendly platform, and strong research features, but automation, crypto tools, and advanced integrations are not its strengths.
| Feature | Verified Details |
|---|---|
| Mobile app | Questrade Mobile (iOS & Android); no MetaTrader, TradingView, or crypto apps/wallets |
| Usability | Highly fluid and modern interface; accessible for beginners; advanced tools in Edge platform |
| Compatible software | Questrade Trading (web), Questrade Edge (desktop/web); No MetaTrader 4/5 or TradingView integration |
| Order types | Market, limit, stop-loss, take-profit, trailing stop, conditional (no OCO); all supported |
| Charting and technical analysis | Advanced built-in indicators and charting tools; research via TipRanks; no external chart platform support |
| Auto trading / Automated strategies | Not supported (no EAs/robots, no copy trading, no open API for retail) |
| Algorithmic trading | Not supported; custom scripts or AI trading not available |
| Negative balance protection | Not explicitly stated for CFD/Forex; margin requirements enforced per IIROC |
| Trading signals | Via TipRanks and in-platform news; no signals from TradingView or crypto tools |
| Asset search and filters | Robust in-platform screening and filters for stocks, ETFs, other instruments |
| Spot stock purchase | Available for all supported equities (not CFD-only) |
| Staking and earn | Not available (no crypto/staking services) |
Tip
Take full advantage of Questrade Edge’s advanced order types (like trailing stops and conditional orders) to automate discipline and optimize entries/exits. For technical analysis, maximize the platform’s built-in charting and supplement your research by toggling between mobile and desktop interfaces—each offers unique convenience for active monitoring.
Account Opening and Deposits
Account opening
Opening an account with Questrade starts online and is straightforward. Begin by completing a digital registration form, selecting your preferred account type (such as self-directed or managed portfolio), and answering the required regulatory questions about your financial profile. You will need to provide identification by uploading a government-issued photo ID and a proof of address (like a utility bill or bank statement). After submitting your application and documents, Questrade’s compliance team will verify your information—typically within 1–3 business days. You will then receive a confirmation email when your account is approved and ready for funding.
Good to know
If you plan to trade in both CAD and USD, choose a dual-currency account during setup to avoid unnecessary conversion fees later.
| Item | Details |
|---|---|
| Opening procedure | Online form, upload government ID and proof of address, answer regulatory and suitability questionnaire |
| Validation time | 1–3 business days for most applications |
| Accepted deposit methods | EFT, wire transfer, bill payment, Interac Online |
| Minimum required deposit | $0 for self-directed; $250 for Questwealth portfolios |
| Required documents | Government-issued photo ID, proof of address (utility bill, bank statement), social insurance number (SIN) |
| Practical tip | Use the same name and address as your bank account to avoid funding or verification issues |
Deposits and withdrawals on Questrade
Questrade supports funding via Electronic Funds Transfer (EFT), wire transfer, bill payment, and Interac Online—all in Canadian dollars, with linked bank accounts. EFT, bill payment, and Interac are free of charge and usually credited within 1–2 business days (Interac can be instant), while wire transfers may incur a small fee. The typical minimum deposit is $50. Withdrawals are handled through EFT (free, up to 5 business days) or wire (fee applies, faster). Questrade does not provide an integrated crypto wallet or direct fiat-to-crypto conversion; crypto exposure is available through ETFs/funds, not physical coins.
Good to know
Double-check your bank details before requesting withdrawals and use EFT for cost efficiency, as wire transfers have a fee and may be faster only in urgent cases.
| Payment method | Accepted currencies | Minimum amount | Processing time | Possible fees |
|---|---|---|---|---|
| Credit card | Not supported | N/A | N/A | N/A |
| Bank transfer (EFT) | CAD | $50 | 1–2 business days (deposit); up to 5 days (withdrawal) | None |
| Wire transfer | CAD, USD | $50 | 1–2 business days (deposit); usually 1–2 days (withdrawal) | Yes (small fee) |
| E-wallets | Not supported | N/A | N/A | N/A |
| Stablecoins or cryptos | Not supported | N/A | N/A | N/A |
| Other local options | Bill payment, Interac Online | $50 | Instant–1 day | None |
Account Types
Questrade is a Canadian-regulated hybrid broker supporting both self-directed investing and active trading in stocks, ETFs, options, FX, and CFDs. The platform does not directly offer crypto trading, staking, or cold storage accounts, but it covers a broad selection of securities account types, including tax-advantaged options for Canadian residents. With multiple platform options and a transparent fee structure, Questrade accommodates both beginners and advanced traders, though neither Islamic (swap-free) nor professional accounts are explicitly available for the retail segment.
| Account Type | Available | Main Features |
|---|---|---|
| Demo account | ✅ | Try platform features risk-free; ideal for new users |
| Standard account | ✅ | Core cash and margin accounts; no minimum for self-directed investing |
| Raw ECN account | ❌ | Not offered; no direct institutional ECN order routing |
| Islamic account | ❌ | No swap-free or Shariah-compliant account option for Canadian retail clients |
| Professional account | ❌ | Not available for retail users |
| CFD account | ✅ | Limited CFD products (indices, FX, commodities) with margin and leverage |
| Classic securities account | ✅ | Trade stocks/ETFs/options/bonds/funds; individual, joint, corporate & family accounts |
| Staking/earn account | ❌ | Not supported; crypto exposure only via ETFs or funds |
| Cold storage account | ❌ | Not offered; no client-side crypto custody or wallet option |
| Tax-advantaged account | ✅ | Support for TFSA, RRSP, RESP, FHSA, LIRA, LIF, etc. for Canadian users |
| Accepted base currencies | ✅ | CAD and USD; separate balances available in most account types |
Tip
Consider opening both CAD and USD sub-accounts to avoid costly currency conversion fees when trading U.S. stocks or ETFs on Questrade—this can make a significant difference in your long-term returns.
Customer reviews
As of July 2025, Questrade holds a Trustpilot rating of 3.5 out of 5, based on 5 reviews on the main domain.
Les utilisateurs mettent en avant plusieurs aspects positifs de la plateforme, notamment :
- Easy process for account opening
- Wide choice of Canadian and US stocks, ETFs, and managed portfolios
- User-friendly platforms for beginners
- Competitive fees on ETF purchases
- Helpful research tools and real-time quotes
En revanche, plusieurs points négatifs sont régulièrement évoqués dans les avis :
- Technical frustrations with deposit and transfer times
- Occasional slow response from customer service
- Additional fees for frequent traders
- No direct crypto trading or advanced crypto features
- Platform downtime or order delays during peak periods
Voici quelques exemples représentatifs d’avis publiés sur Trustpilot :
- J.E. – 05/06/2025 : “Easy to use for beginners, but fees can add up if you trade frequently.”
- C.M. – 27/02/2025 : “This company is all false advertisement, to put it nicely, mostly lies. Opened an account made a deposit, told interac takes 30 min.”
- S.P. – 12/01/2025 : “Average experience, platform is okay but customer service can be slow.”
FAQ
Is Questrade regulated in CA?
Yes, Questrade is fully regulated by the Investment Industry Regulatory Organization of Canada (IIROC). Client accounts with Questrade are also protected by the Canadian Investor Protection Fund (CIPF), providing additional security for Canadian traders and investors.
What is the minimum deposit on Questrade?
For self-directed investing accounts, there is no minimum deposit required. However, if you choose Questwealth Portfolios, a robo-advisor service, the minimum deposit is $250 CAD. Most basic account types can be opened with any amount.
Does Questrade offer a welcome bonus?
Questrade does not have a standard welcome bonus, but occasional promotions or referral bonuses may be available. It’s recommended to check the official website or platform for current offers when opening a new account.
How does leverage work on Questrade?
Leverage on Questrade varies by product type. For stocks, margin accounts offer up to 3:1 leverage. For forex trading, leverage can reach up to 20:1, depending on the instrument. CFD leverage also varies; eligibility and risk tolerance must be considered.
How does Questrade make money?
Questrade earns revenue from trading commissions, currency conversion fees, account-related fees like inactivity charges, and spreads on forex and CFD trades. There are also small charges for some withdrawals via wire transfer and certain advanced trading features.
Who is behind Questrade?
Questrade is a privately-owned Canadian company founded in 1999, headquartered in Toronto. The firm is led by a professional management team and has become one of Canada’s largest independent online brokers for retail investors.
When was Questrade launched?
Questrade was launched in 1999 and has since expanded its service offerings to include stocks, ETFs, options, forex, mutual funds, bonds, and limited CFDs, serving a broad base of Canadian investors.
Does Questrade offer copy trading or social trading?
No, Questrade does not provide copy trading, social trading, or PAMM account services. All trades must be executed directly by the account holder using the available platforms and tools.
How can I contact Questrade’s customer service?
Questrade customer service can be reached by phone, email, and online chat during business hours (Monday to Friday, 7:30 AM to 8:00 PM ET). They provide full support to Canadian users for account, trading, and platform inquiries.
Does Questrade offer any promotions or referral programs?
Questrade frequently offers referral programs, allowing clients to earn bonuses when they refer friends who open funded accounts. Periodic promotional campaigns may also be available, so it’s best to review the website for the latest details.
Is Questrade regulated in CA?
Yes, Questrade is fully regulated by the Investment Industry Regulatory Organization of Canada (IIROC). Client accounts with Questrade are also protected by the Canadian Investor Protection Fund (CIPF), providing additional security for Canadian traders and investors.
What is the minimum deposit on Questrade?
For self-directed investing accounts, there is no minimum deposit required. However, if you choose Questwealth Portfolios, a robo-advisor service, the minimum deposit is $250 CAD. Most basic account types can be opened with any amount.
Does Questrade offer a welcome bonus?
Questrade does not have a standard welcome bonus, but occasional promotions or referral bonuses may be available. It’s recommended to check the official website or platform for current offers when opening a new account.
How does leverage work on Questrade?
Leverage on Questrade varies by product type. For stocks, margin accounts offer up to 3:1 leverage. For forex trading, leverage can reach up to 20:1, depending on the instrument. CFD leverage also varies; eligibility and risk tolerance must be considered.
How does Questrade make money?
Questrade earns revenue from trading commissions, currency conversion fees, account-related fees like inactivity charges, and spreads on forex and CFD trades. There are also small charges for some withdrawals via wire transfer and certain advanced trading features.
Who is behind Questrade?
Questrade is a privately-owned Canadian company founded in 1999, headquartered in Toronto. The firm is led by a professional management team and has become one of Canada’s largest independent online brokers for retail investors.
When was Questrade launched?
Questrade was launched in 1999 and has since expanded its service offerings to include stocks, ETFs, options, forex, mutual funds, bonds, and limited CFDs, serving a broad base of Canadian investors.
Does Questrade offer copy trading or social trading?
No, Questrade does not provide copy trading, social trading, or PAMM account services. All trades must be executed directly by the account holder using the available platforms and tools.
How can I contact Questrade’s customer service?
Questrade customer service can be reached by phone, email, and online chat during business hours (Monday to Friday, 7:30 AM to 8:00 PM ET). They provide full support to Canadian users for account, trading, and platform inquiries.
Does Questrade offer any promotions or referral programs?
Questrade frequently offers referral programs, allowing clients to earn bonuses when they refer friends who open funded accounts. Periodic promotional campaigns may also be available, so it’s best to review the website for the latest details.
