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My Review of Questrade Platform (July 2025)

Questrade
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My opinion on Questrade

Last update: July 2, 2025
QuestradeQuestrade
3.7
hellosafe-logoScore
P. Laurore
P. LauroreFinance expert

Questrade is a well-established Canadian broker, founded in 1999, and regulated by IIROC for strong investor protection.
With over 250,000 active Canadian traders, Questrade offers access to a broad range of assets, including Canadian and US stocks, ETFs (with free ETF purchases), forex (up to 20:1 leverage), options, mutual funds, bonds, GICs, and a limited selection of CFDs; direct spot crypto is not available.
Its transparent pricing structure of low-commission stock trading (from $4.95/trade) and no ETF purchase fees make it especially cost-effective compared to major Canadian competitors.
Questrade stands out for its advanced trading platforms, comprehensive account types (margin, TFSA, RRSP, RESP, etc.), and robust research tools, making it ideal for both active self-directed traders and long-term investors—though crypto access is limited to ETFs.
The broker’s reliability and security are reinforced by CIPF account protection and ongoing efforts to obtain a Canadian banking license.
Trustpilot user ratings are moderate (3.5/5, 5+ reviews), reflecting generally positive experiences with some criticism regarding customer support response times.
In my experience, this broker is best suited to the following trader profiles:

➡️ Beginners seeking an easy-to-use, reliable platform and low barriers to entry (including $0 minimum for self-directed accounts), looking to build ETF or stock portfolios within popular registered account types.

➡️ Intermediate/active traders who want low-trading fees, deep access to North American markets, powerful research tools, and leverage/margin options, but don't require advanced algo trading or spot crypto services.

➡️ Long-term investors or Canadians managing retirement/education savings (RRSP, TFSA, RESP), who value strong regulatory protection, low ETF costs, and a wide range of account choices.

  • Highly regulated and secure (IIROC membership, CIPF protection)
  • Free ETF purchases, low stock commissions ($4.95–$9.95) and no opening/withdrawal fees via EFT
  • Wide range of Canadian and US assets (stocks, ETFs, options, mutual funds, bonds, GICs, some CFDs)
  • Competitive forex spreads (as low as 0.8 pips) and up to 20:1 leverage for FX
  • User-friendly, powerful proprietary web and mobile trading platforms
  • Comprehensive account options, including TFSA, RRSP, RESP, individual/corporate accounts
  • Advanced research tools (TipRanks, real-time quotes, charting), with demo account access
  • Responsive local customer support for Canadian users
  • Limited CFD selection compared to international brokers
  • Cryptocurrencies only accessible via ETFs—no direct spot or crypto wallet/staking features
  • Quarterly inactivity fee unless a trade is made or $1,000+ is held
  • No native copy trading or automated social trading options
QuestradeQuestrade
3.7
hellosafe-logoScore
  • Highly regulated and secure (IIROC membership, CIPF protection)
  • Free ETF purchases, low stock commissions ($4.95–$9.95) and no opening/withdrawal fees via EFT
  • Wide range of Canadian and US assets (stocks, ETFs, options, mutual funds, bonds, GICs, some CFDs)
  • Competitive forex spreads (as low as 0.8 pips) and up to 20:1 leverage for FX
  • User-friendly, powerful proprietary web and mobile trading platforms
  • Comprehensive account options, including TFSA, RRSP, RESP, individual/corporate accounts
  • Advanced research tools (TipRanks, real-time quotes, charting), with demo account access
  • Responsive local customer support for Canadian users

My opinion on Questrade

Last update: July 2, 2025
P. Laurore
P. LauroreFinance expert
  • Highly regulated and secure (IIROC membership, CIPF protection)
  • Free ETF purchases, low stock commissions ($4.95–$9.95) and no opening/withdrawal fees via EFT
  • Wide range of Canadian and US assets (stocks, ETFs, options, mutual funds, bonds, GICs, some CFDs)
  • Competitive forex spreads (as low as 0.8 pips) and up to 20:1 leverage for FX
  • User-friendly, powerful proprietary web and mobile trading platforms
  • Comprehensive account options, including TFSA, RRSP, RESP, individual/corporate accounts
  • Advanced research tools (TipRanks, real-time quotes, charting), with demo account access
  • Responsive local customer support for Canadian users
  • Limited CFD selection compared to international brokers
  • Cryptocurrencies only accessible via ETFs—no direct spot or crypto wallet/staking features
  • Quarterly inactivity fee unless a trade is made or $1,000+ is held
  • No native copy trading or automated social trading options
QuestradeQuestrade
3.7
hellosafe-logoScore
  • Highly regulated and secure (IIROC membership, CIPF protection)
  • Free ETF purchases, low stock commissions ($4.95–$9.95) and no opening/withdrawal fees via EFT
  • Wide range of Canadian and US assets (stocks, ETFs, options, mutual funds, bonds, GICs, some CFDs)
  • Competitive forex spreads (as low as 0.8 pips) and up to 20:1 leverage for FX
  • User-friendly, powerful proprietary web and mobile trading platforms
  • Comprehensive account options, including TFSA, RRSP, RESP, individual/corporate accounts
  • Advanced research tools (TipRanks, real-time quotes, charting), with demo account access
  • Responsive local customer support for Canadian users
Questrade is a well-established Canadian broker, founded in 1999, and regulated by IIROC for strong investor protection.
With over 250,000 active Canadian traders, Questrade offers access to a broad range of assets, including Canadian and US stocks, ETFs (with free ETF purchases), forex (up to 20:1 leverage), options, mutual funds, bonds, GICs, and a limited selection of CFDs; direct spot crypto is not available.
Its transparent pricing structure of low-commission stock trading (from $4.95/trade) and no ETF purchase fees make it especially cost-effective compared to major Canadian competitors.
Questrade stands out for its advanced trading platforms, comprehensive account types (margin, TFSA, RRSP, RESP, etc.), and robust research tools, making it ideal for both active self-directed traders and long-term investors—though crypto access is limited to ETFs.
The broker’s reliability and security are reinforced by CIPF account protection and ongoing efforts to obtain a Canadian banking license.
Trustpilot user ratings are moderate (3.5/5, 5+ reviews), reflecting generally positive experiences with some criticism regarding customer support response times.
In my experience, this broker is best suited to the following trader profiles: ➡️ Beginners seeking an easy-to-use, reliable platform and low barriers to entry (including $0 minimum for self-directed accounts), looking to build ETF or stock portfolios within popular registered account types. ➡️ Intermediate/active traders who want low-trading fees, deep access to North American markets, powerful research tools, and leverage/margin options, but don't require advanced algo trading or spot crypto services. ➡️ Long-term investors or Canadians managing retirement/education savings (RRSP, TFSA, RESP), who value strong regulatory protection, low ETF costs, and a wide range of account choices.
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Why trust Hellosafe?

I have personally spent considerable time using Questrade, opening real accounts, placing trades, and thoroughly testing both the self-directed and managed portfolio features. I evaluated the fee structures, reviewed the full range of available assets, and compared the trading platforms side by side—web, desktop, and mobile.

To truly answer whether Questrade is reliable, I looked beyond the surface promotions, testing customer support responsiveness and analyzing how the trading conditions stack up not just for beginners but also for more seasoned traders. I also benchmarked Questrade against other regulated brokers and platforms in Canada, including options for stocks, ETFs, forex, and CFDs, so I could compare strengths and weaknesses based on real-world experience.

My perspective isn’t based on marketing claims but on direct use and comparison with other trusted, regulated competitors. If you’re wondering about Questrade’s pros and cons, platform quality, or its fit for your trading needs, everything I share here comes from authentic, hands-on use rather than theory.

Questrade at a glance

FonctionnalitéDétail
💰 Dépôt minimum$0 (Self-Directed), $250 (Questwealth Portfolios)
🛡️ RégulationIIROC member, CIPF insurance (Canada)
🪙 Licence cryptoNo direct crypto trading; crypto exposure via ETFs/funds only
📄 Enregistrement FSMANot applicable (Canada-based, not EU regulated)
📈 Actifs disponiblesStocks, ETFs, options, mutual funds, bonds, GICs, forex, CFDs, IPOs, select internationals
📊 Plateformes de tradingQuestrade Trading (web), Questrade Edge (desktop/web), Questrade Mobile (iOS/Android)
🛠️ Outils de tradingReal-time quotes, advanced charting, research (TipRanks), extended hours, watchlists
🎮 Compte démoAvailable
🕌 Compte islamiqueNot available
📝 Ordres clésMarket, limit, stop loss, take profit, trailing stop, conditional
⚡ Effet de levierStocks: up to 3:1; Forex: up to 20:1; CFDs: varies
💸 Frais$0 ETF buys, $4.95–$9.95/trade stocks, $9.95+1$/contract options, $24.95/qtr inactivity (waivable), no deposit, free basic withdrawals, currency conversion 1.5–2%
📞 Support clientPhone, email, online chat; Mon–Fri 7:30AM–8:00PM ET
⭐ Avis Trustpilot3.5/5 (as of July 2025); average reviews
💰 Dépôt minimum
Détail
$0 (Self-Directed), $250 (Questwealth Portfolios)
🛡️ Régulation
Détail
IIROC member, CIPF insurance (Canada)
🪙 Licence crypto
Détail
No direct crypto trading; crypto exposure via ETFs/funds only
📄 Enregistrement FSMA
Détail
Not applicable (Canada-based, not EU regulated)
📈 Actifs disponibles
Détail
Stocks, ETFs, options, mutual funds, bonds, GICs, forex, CFDs, IPOs, select internationals
📊 Plateformes de trading
Détail
Questrade Trading (web), Questrade Edge (desktop/web), Questrade Mobile (iOS/Android)
🛠️ Outils de trading
Détail
Real-time quotes, advanced charting, research (TipRanks), extended hours, watchlists
🎮 Compte démo
Détail
Available
🕌 Compte islamique
Détail
Not available
📝 Ordres clés
Détail
Market, limit, stop loss, take profit, trailing stop, conditional
⚡ Effet de levier
Détail
Stocks: up to 3:1; Forex: up to 20:1; CFDs: varies
💸 Frais
Détail
$0 ETF buys, $4.95–$9.95/trade stocks, $9.95+1$/contract options, $24.95/qtr inactivity (waivable), no deposit, free basic withdrawals, currency conversion 1.5–2%
📞 Support client
Détail
Phone, email, online chat; Mon–Fri 7:30AM–8:00PM ET
⭐ Avis Trustpilot
Détail
3.5/5 (as of July 2025); average reviews

Security and Regulation

I consider Questrade one of the more robust choices for Canadian investors seeking a blend of asset access, regulatory security, and modern trading tools. The platform’s IIROC oversight and CIPF protection offer high confidence regarding regulatory compliance and the safeguarding of client assets.

Segregated client funds, established risk controls, and standard negative balance protection for margin and forex accounts reinforce my positive assessment on fund security. Two-factor authentication is supported, though mandatory enforcement for all actions could be stronger.

Questrade’s reputation is solid within Canada’s direct investing space, with a long track record, reliable support channels, and generally positive, though mixed, client reviews. Despite the lack of direct crypto asset support, overall reliability and operational transparency remain above average for the industry.

IndicatorDescriptionEvaluation (/5)
Regulatory complianceIIROC regulated, CIPF protection; trusted Canadian broker; no direct crypto licensing5
Fund securityClient funds segregated, negative balance protection, asset coverage limited for crypto4
Risk management toolsFull order types, 2FA available, negative balance protection; 2FA not enforced for all critical actions4
Notoriety and coverageLongstanding reputation, multi-channel support, mixed but mostly positive user reviews4
Broker Evaluation Summary
Regulatory compliance
Description
IIROC regulated, CIPF protection; trusted Canadian broker; no direct crypto licensing
Evaluation (/5)
5
Fund security
Description
Client funds segregated, negative balance protection, asset coverage limited for crypto
Evaluation (/5)
4
Risk management tools
Description
Full order types, 2FA available, negative balance protection; 2FA not enforced for all critical actions
Evaluation (/5)
4
Notoriety and coverage
Description
Longstanding reputation, multi-channel support, mixed but mostly positive user reviews
Evaluation (/5)
4
Broker Evaluation Summary

Fees, Spreads & Commissions

Questrade positions itself as a highly competitive choice for Canadian investors seeking low-cost self-directed trading, especially for stocks and ETFs. Stock commissions range from $4.95 to $9.95 per trade, and all ETF purchases are commission-free—a major advantage for passive, long-term investors. ETF sales and stock trades do incur the standard commission, which is below the average found at traditional Canadian banks, though not as low as some U.S. discount brokers offering $0 trades across the board.

For account-related costs, I find the structure straightforward: no opening or deposit fees, free EFT withdrawals, but there is a $24.95/quarter inactivity fee unless your balance exceeds $1,000 or you place at least one trade per quarter. Currency conversion is an important detail, with a markup of 1.5–2% over spot rates—if you trade U.S.-listed assets regularly, this can add up unless you use Questrade’s Norbert’s Gambit feature as a workaround. Option trades are moderately priced at $9.95 plus $1 per contract, which is neither the cheapest nor the most expensive in the Canadian market.

For advanced asset classes, Questrade’s forex and CFD offerings are decent for a multi-asset broker but not as tight as specialized global CFD/FX providers. Forex spreads start at 0.8 pips for EUR/USD, which is competitive, but the expansive list of available instruments is more limited than international platforms. CFD trading is functional but subject to standard overnight and funding charges, so active CFD traders should compare total costs before allocating significant capital.

Cryptocurrency exposure is not available via direct trading or crypto CFDs, but investors can buy crypto-focused ETFs and funds. This adds a layer of convenience for portfolio diversification, but it's less cost-effective than using a dedicated crypto trading platform.

What are the account-related fees?

Fee TypeConditions at QuestradeMarket Average
Opening fee$0$0–$50
Maintenance fee$0$0–$50/quarter
Withdrawal fee$0 (EFT); $20–$40 (wire transfer)$0–$20 (EFT); $50+ (wire)
Inactivity fee$24.95/quarter if balance <$1,000 or no trade/quarter$0–$25/quarter
Currency conversion fee1.5–2% above spot rate1%–2% above spot
Comparison of Questrade fees with market averages.
Opening fee
Conditions at Questrade
$0
Market Average
$0–$50
Maintenance fee
Conditions at Questrade
$0
Market Average
$0–$50/quarter
Withdrawal fee
Conditions at Questrade
$0 (EFT); $20–$40 (wire transfer)
Market Average
$0–$20 (EFT); $50+ (wire)
Inactivity fee
Conditions at Questrade
$24.95/quarter if balance <$1,000 or no trade/quarter
Market Average
$0–$25/quarter
Currency conversion fee
Conditions at Questrade
1.5–2% above spot rate
Market Average
1%–2% above spot
Comparison of Questrade fees with market averages.
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Tip

If you trade U.S. stocks frequently, consider using Norbert’s Gambit to minimize currency conversion costs.

Keep your account balance above $1,000 or make at least one trade each quarter to avoid inactivity fees, and always review your anticipated trading frequency to select the account type that aligns best with your investing style.

What are the fees on stocks and ETFs?

Questrade’s stock and ETF fee structure is transparent: all ETF purchases are free, and stock/ETF sales incur a commission that’s lower than most full-service Canadian brokers. There are no spread or overnight fees for equities, and no custody charges for standard accounts. U.K. stamp duty does not apply.

Fee TypeConditions at QuestradeMarket Average
Commission$4.95–$9.95/trade (buy/sell stocks; ETF buys $0, sells $4.95–$9.95)$0–$10/trade
Spread fee$0 (exchange traded)$0 (exchange traded)
Overnight fee$0$0
Custody fee$0 for standard accounts$0–$20/year
UK stamp duty tax$0 (not applicable)0.5% (UK only)
Questrade fees compared to the market average.
Commission
Conditions at Questrade
$4.95–$9.95/trade (buy/sell stocks; ETF buys $0, sells $4.95–$9.95)
Market Average
$0–$10/trade
Spread fee
Conditions at Questrade
$0 (exchange traded)
Market Average
$0 (exchange traded)
Overnight fee
Conditions at Questrade
$0
Market Average
$0
Custody fee
Conditions at Questrade
$0 for standard accounts
Market Average
$0–$20/year
UK stamp duty tax
Conditions at Questrade
$0 (not applicable)
Market Average
0.5% (UK only)
Questrade fees compared to the market average.

What are the fees on cryptocurrencies?

Questrade does not provide direct cryptocurrency or crypto CFD trading. Exposure is possible through crypto ETFs and mutual funds, which involves traditional ETF fees and potential fund management charges, not direct trading costs.

Fee TypeConditions at QuestradeMarket Average (crypto/CFD brokers)
Buy/sell feesNot available (ETF costs apply)0%–2% per buy/sell
Spread feesNot available0.5%–3%
Overnight feesNot available0%–0.1%/day (CFD brokers)
Custody fees$0 (for ETF holdings)0%–2%/year (if applicable)
Transfer feesNot availableVariable; $1–$50 or network fee
Fee Comparison: Questrade vs. Market Average
Buy/sell fees
Conditions at Questrade
Not available (ETF costs apply)
Market Average (crypto/CFD brokers)
0%–2% per buy/sell
Spread fees
Conditions at Questrade
Not available
Market Average (crypto/CFD brokers)
0.5%–3%
Overnight fees
Conditions at Questrade
Not available
Market Average (crypto/CFD brokers)
0%–0.1%/day (CFD brokers)
Custody fees
Conditions at Questrade
$0 (for ETF holdings)
Market Average (crypto/CFD brokers)
0%–2%/year (if applicable)
Transfer fees
Conditions at Questrade
Not available
Market Average (crypto/CFD brokers)
Variable; $1–$50 or network fee
Fee Comparison: Questrade vs. Market Average

What are the fees on CFDs?

Questrade’s CFDs deliver access to stocks, indices, and select commodities with spreads as low as 0.8 pips (EUR/USD), but the selection and product depth remain more limited than at global CFD specialists. Overnight fees and margin requirements are in line with industry norms; always review spreads and holding charges for your product of choice to understand total costs.

Underlying AssetMaximum LeverageSpread at QuestradeOvernight FeeMarket Average (CFD brokers)
CFD StocksUp to 3:1$0.01–$0.10/shareVariable (typ. <0.03%/night)$0.01–$0.10/share, 3:1–5:1
Gold (XAU/USD)Up to 20:1Variable (as low as 0.8 pips)Variable0.2–0.5 USD, 10:1–20:1
Silver (XAG/USD)Up to 20:1VariableVariable0.02–0.05 USD, 10:1–20:1
Oil (WTI)Up to 20:1VariableVariable$0.03–$0.07, 10:1–20:1
EUR/USDUp to 20:1as low as 0.8 pipsVariable0.6–1.0 pips, 20:1–30:1
EUR/GBPUp to 20:1VariableVariable1.0–2.0 pips, 20:1–30:1
USD/JPYUp to 20:1VariableVariable0.7–1.2 pips, 20:1–30:1
GBP/USDUp to 20:1VariableVariable0.8–1.3 pips, 20:1–30:1
BEL 20 (BEL20)Up to 10:1VariableVariable0.5–2.0 pts, 10:1–20:1
BTC/USD (crypto CFD)Not availableNot availableNot available0.2%–2% spread, 2:1–5:1
Questrade CFD Trading Conditions Comparison
CFD Stocks
Maximum Leverage
Up to 3:1
Spread at Questrade
$0.01–$0.10/share
Overnight Fee
Variable (typ. <0.03%/night)
Market Average (CFD brokers)
$0.01–$0.10/share, 3:1–5:1
Gold (XAU/USD)
Maximum Leverage
Up to 20:1
Spread at Questrade
Variable (as low as 0.8 pips)
Overnight Fee
Variable
Market Average (CFD brokers)
0.2–0.5 USD, 10:1–20:1
Silver (XAG/USD)
Maximum Leverage
Up to 20:1
Spread at Questrade
Variable
Overnight Fee
Variable
Market Average (CFD brokers)
0.02–0.05 USD, 10:1–20:1
Oil (WTI)
Maximum Leverage
Up to 20:1
Spread at Questrade
Variable
Overnight Fee
Variable
Market Average (CFD brokers)
$0.03–$0.07, 10:1–20:1
EUR/USD
Maximum Leverage
Up to 20:1
Spread at Questrade
as low as 0.8 pips
Overnight Fee
Variable
Market Average (CFD brokers)
0.6–1.0 pips, 20:1–30:1
EUR/GBP
Maximum Leverage
Up to 20:1
Spread at Questrade
Variable
Overnight Fee
Variable
Market Average (CFD brokers)
1.0–2.0 pips, 20:1–30:1
USD/JPY
Maximum Leverage
Up to 20:1
Spread at Questrade
Variable
Overnight Fee
Variable
Market Average (CFD brokers)
0.7–1.2 pips, 20:1–30:1
GBP/USD
Maximum Leverage
Up to 20:1
Spread at Questrade
Variable
Overnight Fee
Variable
Market Average (CFD brokers)
0.8–1.3 pips, 20:1–30:1
BEL 20 (BEL20)
Maximum Leverage
Up to 10:1
Spread at Questrade
Variable
Overnight Fee
Variable
Market Average (CFD brokers)
0.5–2.0 pts, 10:1–20:1
BTC/USD (crypto CFD)
Maximum Leverage
Not available
Spread at Questrade
Not available
Overnight Fee
Not available
Market Average (CFD brokers)
0.2%–2% spread, 2:1–5:1
Questrade CFD Trading Conditions Comparison

Assets and Markets

Questrade stands out in Canada for its breadth of traditional asset classes and trading flexibility, making it an effective platform for self-directed investors who want wide access without being limited to just equities or ETFs.

The platform supports spot trading in Canadian and U.S. stocks and ETFs, a full range of options, and access to mutual funds and GICs. What’s especially notable is the inclusion of advanced asset classes such as forex and CFDs—a feature still rare among Canadian brokers—that allows for leveraging and dynamic risk management across currency and equity markets.

Forex traders benefit from dedicated FX accounts and competitive spreads, while equity investors can trade a diverse set of U.S. and Canadian-listed companies with commission-free ETF buys. CFD access, albeit limited in scope and asset variety compared to global CFD brokers, is available on major instruments like indexes, currencies, and commodities, allowing for strategies beyond simple spot positions. Bond trading and IPO participation further enhance the platform’s appeal for those looking for well-rounded portfolio exposure.

On the crypto side, Questrade does not offer direct spot or CFD crypto trading. Exposure is possible only through crypto ETFs and funds, which is a clear gap versus integrated multi-asset competitors, especially for active crypto investors. Another limitation is the absence of staking, lending, or DeFi features, plus no support for NFTs or stablecoins. For sophisticated strategies in emerging digital assets, the platform’s offering remains basic.

Overall, Questrade delivers strong depth in traditional asset classes, well-rounded leverage tools, and access to major North American and select global markets. While it falls short regarding cryptocurrency and modern alternative assets, it remains a top pick for Canadian investors seeking flexibility in equities, options, FX, and fixed income.

Asset ClassTypeNumber at QuestradeMarket AverageExample Assets
StocksSpot6,000+3,000–6,000Shopify, RBC, Apple, Tesla
ETFsSpot1,000+500–2,000iShares XIU, Vanguard VOO, BMO ZEB
CryptocurrenciesETF/Fund exposure50+ (crypto ETFs/funds)10–200 (spot/CFD, global)Purpose Bitcoin ETF, ETHX, BTCQ
Currencies (Forex)Spot, CFD50+ pairs30–100EUR/USD, USD/CAD, JPY/USD
CommoditiesCFD10+10–30Gold, Oil, Silver
IndicesCFD10+10–20S&P 500, NASDAQ 100, TSX 60
BondsSpot500+100–1,000Government of Canada bond, Hydro bond
StablecoinsNot available03–10Not available
NFTsNot available010–100+Not available
Other derivativesOptions, CFDsStocks/options, select CFDs20–500S&P 500 options, Gold CFDs, Forex CFDs
A comparison of asset classes available at Questrade versus the market average, including types, numbers, and examples.
Stocks
Type
Spot
Number at Questrade
6,000+
Market Average
3,000–6,000
Example Assets
Shopify, RBC, Apple, Tesla
ETFs
Type
Spot
Number at Questrade
1,000+
Market Average
500–2,000
Example Assets
iShares XIU, Vanguard VOO, BMO ZEB
Cryptocurrencies
Type
ETF/Fund exposure
Number at Questrade
50+ (crypto ETFs/funds)
Market Average
10–200 (spot/CFD, global)
Example Assets
Purpose Bitcoin ETF, ETHX, BTCQ
Currencies (Forex)
Type
Spot, CFD
Number at Questrade
50+ pairs
Market Average
30–100
Example Assets
EUR/USD, USD/CAD, JPY/USD
Commodities
Type
CFD
Number at Questrade
10+
Market Average
10–30
Example Assets
Gold, Oil, Silver
Indices
Type
CFD
Number at Questrade
10+
Market Average
10–20
Example Assets
S&P 500, NASDAQ 100, TSX 60
Bonds
Type
Spot
Number at Questrade
500+
Market Average
100–1,000
Example Assets
Government of Canada bond, Hydro bond
Stablecoins
Type
Not available
Number at Questrade
0
Market Average
3–10
Example Assets
Not available
NFTs
Type
Not available
Number at Questrade
0
Market Average
10–100+
Example Assets
Not available
Other derivatives
Type
Options, CFDs
Number at Questrade
Stocks/options, select CFDs
Market Average
20–500
Example Assets
S&P 500 options, Gold CFDs, Forex CFDs
A comparison of asset classes available at Questrade versus the market average, including types, numbers, and examples.

Trading Tools & Apps

Questrade’s platform lineup offers broad accessibility for Canadian investors, with a clear focus on stocks, ETFs, Forex, and CFDs. The main web trading platforms—Questrade Trading and Questrade Edge—deliver a modern, streamlined interface suitable for both entry-level users and experienced traders. The navigation is intuitive, and I find the research integration (TipRanks, watchlists, real-time quotes) above the industry average for self-directed offerings.

Advanced charting is available on the web and desktop apps, including multiple indicators, timeframes, and customizable layouts. Technical traders will appreciate the breadth of analytic tools, though integration with external platforms like TradingView or MetaTrader is not supported, which can limit automation and algorithmic trading compared to specialized brokers. The platform’s execution is reliable and order types are diverse—encompassing market, limit, stop-loss, trailing stops, and conditional orders—catering well to both short-term and long-term strategies.

For mobile, the Questrade app provides a unified experience but doesn’t match the desktop platform’s level of technical depth. It excels in portfolio monitoring, easy order placement, and basic charting, making it a strong option for monitoring and executing trades on the go, yet it lacks some of the advanced automations and integrations of dedicated MetaTrader or TradingView mobile apps.

Questrade’s support for automated and algorithmic trading is relatively limited. There’s no native support for Expert Advisors, robots, or API-based custom trading for retail users, and copy trading is not available. This limits the appeal for algorithmic traders but simplifies the experience for hands-on investors who value clarity and control. For crypto, Questrade does not provide direct trading, wallets, or staking—only indirect exposure via ETFs.

Overall, Questrade stands out for its robust order execution, user-friendly platform, and strong research features, but automation, crypto tools, and advanced integrations are not its strengths.

FeatureVerified Details
Mobile appQuestrade Mobile (iOS & Android); no MetaTrader, TradingView, or crypto apps/wallets
UsabilityHighly fluid and modern interface; accessible for beginners; advanced tools in Edge platform
Compatible softwareQuestrade Trading (web), Questrade Edge (desktop/web); No MetaTrader 4/5 or TradingView integration
Order typesMarket, limit, stop-loss, take-profit, trailing stop, conditional (no OCO); all supported
Charting and technical analysisAdvanced built-in indicators and charting tools; research via TipRanks; no external chart platform support
Auto trading / Automated strategiesNot supported (no EAs/robots, no copy trading, no open API for retail)
Algorithmic tradingNot supported; custom scripts or AI trading not available
Negative balance protectionNot explicitly stated for CFD/Forex; margin requirements enforced per IIROC
Trading signalsVia TipRanks and in-platform news; no signals from TradingView or crypto tools
Asset search and filtersRobust in-platform screening and filters for stocks, ETFs, other instruments
Spot stock purchaseAvailable for all supported equities (not CFD-only)
Staking and earnNot available (no crypto/staking services)
Mobile app
Verified Details
Questrade Mobile (iOS & Android); no MetaTrader, TradingView, or crypto apps/wallets
Usability
Verified Details
Highly fluid and modern interface; accessible for beginners; advanced tools in Edge platform
Compatible software
Verified Details
Questrade Trading (web), Questrade Edge (desktop/web); No MetaTrader 4/5 or TradingView integration
Order types
Verified Details
Market, limit, stop-loss, take-profit, trailing stop, conditional (no OCO); all supported
Charting and technical analysis
Verified Details
Advanced built-in indicators and charting tools; research via TipRanks; no external chart platform support
Auto trading / Automated strategies
Verified Details
Not supported (no EAs/robots, no copy trading, no open API for retail)
Algorithmic trading
Verified Details
Not supported; custom scripts or AI trading not available
Negative balance protection
Verified Details
Not explicitly stated for CFD/Forex; margin requirements enforced per IIROC
Trading signals
Verified Details
Via TipRanks and in-platform news; no signals from TradingView or crypto tools
Asset search and filters
Verified Details
Robust in-platform screening and filters for stocks, ETFs, other instruments
Spot stock purchase
Verified Details
Available for all supported equities (not CFD-only)
Staking and earn
Verified Details
Not available (no crypto/staking services)
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Tip

Take full advantage of Questrade Edge’s advanced order types (like trailing stops and conditional orders) to automate discipline and optimize entries/exits. For technical analysis, maximize the platform’s built-in charting and supplement your research by toggling between mobile and desktop interfaces—each offers unique convenience for active monitoring.

Account Opening and Deposits

Account opening

Opening an account with Questrade starts online and is straightforward. Begin by completing a digital registration form, selecting your preferred account type (such as self-directed or managed portfolio), and answering the required regulatory questions about your financial profile. You will need to provide identification by uploading a government-issued photo ID and a proof of address (like a utility bill or bank statement). After submitting your application and documents, Questrade’s compliance team will verify your information—typically within 1–3 business days. You will then receive a confirmation email when your account is approved and ready for funding.

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Good to know

If you plan to trade in both CAD and USD, choose a dual-currency account during setup to avoid unnecessary conversion fees later.

ItemDetails
Opening procedureOnline form, upload government ID and proof of address, answer regulatory and suitability questionnaire
Validation time1–3 business days for most applications
Accepted deposit methodsEFT, wire transfer, bill payment, Interac Online
Minimum required deposit$0 for self-directed; $250 for Questwealth portfolios
Required documentsGovernment-issued photo ID, proof of address (utility bill, bank statement), social insurance number (SIN)
Practical tipUse the same name and address as your bank account to avoid funding or verification issues
Account opening requirements and key information.
Opening procedure
Details
Online form, upload government ID and proof of address, answer regulatory and suitability questionnaire
Validation time
Details
1–3 business days for most applications
Accepted deposit methods
Details
EFT, wire transfer, bill payment, Interac Online
Minimum required deposit
Details
$0 for self-directed; $250 for Questwealth portfolios
Required documents
Details
Government-issued photo ID, proof of address (utility bill, bank statement), social insurance number (SIN)
Practical tip
Details
Use the same name and address as your bank account to avoid funding or verification issues
Account opening requirements and key information.

Deposits and withdrawals on Questrade

Questrade supports funding via Electronic Funds Transfer (EFT), wire transfer, bill payment, and Interac Online—all in Canadian dollars, with linked bank accounts. EFT, bill payment, and Interac are free of charge and usually credited within 1–2 business days (Interac can be instant), while wire transfers may incur a small fee. The typical minimum deposit is $50. Withdrawals are handled through EFT (free, up to 5 business days) or wire (fee applies, faster). Questrade does not provide an integrated crypto wallet or direct fiat-to-crypto conversion; crypto exposure is available through ETFs/funds, not physical coins.

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Good to know

Double-check your bank details before requesting withdrawals and use EFT for cost efficiency, as wire transfers have a fee and may be faster only in urgent cases.

Payment methodAccepted currenciesMinimum amountProcessing timePossible fees
Credit cardNot supportedN/AN/AN/A
Bank transfer (EFT)CAD$501–2 business days (deposit); up to 5 days (withdrawal)None
Wire transferCAD, USD$501–2 business days (deposit); usually 1–2 days (withdrawal)Yes (small fee)
E-walletsNot supportedN/AN/AN/A
Stablecoins or cryptosNot supportedN/AN/AN/A
Other local optionsBill payment, Interac Online$50Instant–1 dayNone
Details of accepted payment methods.
Credit card
Accepted currencies
Not supported
Minimum amount
N/A
Processing time
N/A
Possible fees
N/A
Bank transfer (EFT)
Accepted currencies
CAD
Minimum amount
$50
Processing time
1–2 business days (deposit); up to 5 days (withdrawal)
Possible fees
None
Wire transfer
Accepted currencies
CAD, USD
Minimum amount
$50
Processing time
1–2 business days (deposit); usually 1–2 days (withdrawal)
Possible fees
Yes (small fee)
E-wallets
Accepted currencies
Not supported
Minimum amount
N/A
Processing time
N/A
Possible fees
N/A
Stablecoins or cryptos
Accepted currencies
Not supported
Minimum amount
N/A
Processing time
N/A
Possible fees
N/A
Other local options
Accepted currencies
Bill payment, Interac Online
Minimum amount
$50
Processing time
Instant–1 day
Possible fees
None
Details of accepted payment methods.

Account Types

Questrade is a Canadian-regulated hybrid broker supporting both self-directed investing and active trading in stocks, ETFs, options, FX, and CFDs. The platform does not directly offer crypto trading, staking, or cold storage accounts, but it covers a broad selection of securities account types, including tax-advantaged options for Canadian residents. With multiple platform options and a transparent fee structure, Questrade accommodates both beginners and advanced traders, though neither Islamic (swap-free) nor professional accounts are explicitly available for the retail segment.

Account TypeAvailableMain Features
Demo accountTry platform features risk-free; ideal for new users
Standard accountCore cash and margin accounts; no minimum for self-directed investing
Raw ECN accountNot offered; no direct institutional ECN order routing
Islamic accountNo swap-free or Shariah-compliant account option for Canadian retail clients
Professional accountNot available for retail users
CFD accountLimited CFD products (indices, FX, commodities) with margin and leverage
Classic securities accountTrade stocks/ETFs/options/bonds/funds; individual, joint, corporate & family accounts
Staking/earn accountNot supported; crypto exposure only via ETFs or funds
Cold storage accountNot offered; no client-side crypto custody or wallet option
Tax-advantaged accountSupport for TFSA, RRSP, RESP, FHSA, LIRA, LIF, etc. for Canadian users
Accepted base currenciesCAD and USD; separate balances available in most account types
Account Types, Availability, and Main Features
Demo account
Available
Main Features
Try platform features risk-free; ideal for new users
Standard account
Available
Main Features
Core cash and margin accounts; no minimum for self-directed investing
Raw ECN account
Available
Main Features
Not offered; no direct institutional ECN order routing
Islamic account
Available
Main Features
No swap-free or Shariah-compliant account option for Canadian retail clients
Professional account
Available
Main Features
Not available for retail users
CFD account
Available
Main Features
Limited CFD products (indices, FX, commodities) with margin and leverage
Classic securities account
Available
Main Features
Trade stocks/ETFs/options/bonds/funds; individual, joint, corporate & family accounts
Staking/earn account
Available
Main Features
Not supported; crypto exposure only via ETFs or funds
Cold storage account
Available
Main Features
Not offered; no client-side crypto custody or wallet option
Tax-advantaged account
Available
Main Features
Support for TFSA, RRSP, RESP, FHSA, LIRA, LIF, etc. for Canadian users
Accepted base currencies
Available
Main Features
CAD and USD; separate balances available in most account types
Account Types, Availability, and Main Features
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Tip

Consider opening both CAD and USD sub-accounts to avoid costly currency conversion fees when trading U.S. stocks or ETFs on Questrade—this can make a significant difference in your long-term returns.

Customer reviews

As of July 2025, Questrade holds a Trustpilot rating of 3.5 out of 5, based on 5 reviews on the main domain.

Les utilisateurs mettent en avant plusieurs aspects positifs de la plateforme, notamment :

  • Easy process for account opening
  • Wide choice of Canadian and US stocks, ETFs, and managed portfolios
  • User-friendly platforms for beginners
  • Competitive fees on ETF purchases
  • Helpful research tools and real-time quotes

En revanche, plusieurs points négatifs sont régulièrement évoqués dans les avis :

  • Technical frustrations with deposit and transfer times
  • Occasional slow response from customer service
  • Additional fees for frequent traders
  • No direct crypto trading or advanced crypto features
  • Platform downtime or order delays during peak periods

Voici quelques exemples représentatifs d’avis publiés sur Trustpilot :

  • J.E. – 05/06/2025 : “Easy to use for beginners, but fees can add up if you trade frequently.”
  • C.M. – 27/02/2025 : “This company is all false advertisement, to put it nicely, mostly lies. Opened an account made a deposit, told interac takes 30 min.”
  • S.P. – 12/01/2025 : “Average experience, platform is okay but customer service can be slow.”

FAQ

Is Questrade regulated in CA?

Yes, Questrade is fully regulated by the Investment Industry Regulatory Organization of Canada (IIROC). Client accounts with Questrade are also protected by the Canadian Investor Protection Fund (CIPF), providing additional security for Canadian traders and investors.

What is the minimum deposit on Questrade?

For self-directed investing accounts, there is no minimum deposit required. However, if you choose Questwealth Portfolios, a robo-advisor service, the minimum deposit is $250 CAD. Most basic account types can be opened with any amount.

Does Questrade offer a welcome bonus?

Questrade does not have a standard welcome bonus, but occasional promotions or referral bonuses may be available. It’s recommended to check the official website or platform for current offers when opening a new account.

How does leverage work on Questrade?

Leverage on Questrade varies by product type. For stocks, margin accounts offer up to 3:1 leverage. For forex trading, leverage can reach up to 20:1, depending on the instrument. CFD leverage also varies; eligibility and risk tolerance must be considered.

How does Questrade make money?

Questrade earns revenue from trading commissions, currency conversion fees, account-related fees like inactivity charges, and spreads on forex and CFD trades. There are also small charges for some withdrawals via wire transfer and certain advanced trading features.

Who is behind Questrade?

Questrade is a privately-owned Canadian company founded in 1999, headquartered in Toronto. The firm is led by a professional management team and has become one of Canada’s largest independent online brokers for retail investors.

When was Questrade launched?

Questrade was launched in 1999 and has since expanded its service offerings to include stocks, ETFs, options, forex, mutual funds, bonds, and limited CFDs, serving a broad base of Canadian investors.

Does Questrade offer copy trading or social trading?

No, Questrade does not provide copy trading, social trading, or PAMM account services. All trades must be executed directly by the account holder using the available platforms and tools.

How can I contact Questrade’s customer service?

Questrade customer service can be reached by phone, email, and online chat during business hours (Monday to Friday, 7:30 AM to 8:00 PM ET). They provide full support to Canadian users for account, trading, and platform inquiries.

Does Questrade offer any promotions or referral programs?

Questrade frequently offers referral programs, allowing clients to earn bonuses when they refer friends who open funded accounts. Periodic promotional campaigns may also be available, so it’s best to review the website for the latest details.

Is Questrade regulated in CA?

Yes, Questrade is fully regulated by the Investment Industry Regulatory Organization of Canada (IIROC). Client accounts with Questrade are also protected by the Canadian Investor Protection Fund (CIPF), providing additional security for Canadian traders and investors.

What is the minimum deposit on Questrade?

For self-directed investing accounts, there is no minimum deposit required. However, if you choose Questwealth Portfolios, a robo-advisor service, the minimum deposit is $250 CAD. Most basic account types can be opened with any amount.

Does Questrade offer a welcome bonus?

Questrade does not have a standard welcome bonus, but occasional promotions or referral bonuses may be available. It’s recommended to check the official website or platform for current offers when opening a new account.

How does leverage work on Questrade?

Leverage on Questrade varies by product type. For stocks, margin accounts offer up to 3:1 leverage. For forex trading, leverage can reach up to 20:1, depending on the instrument. CFD leverage also varies; eligibility and risk tolerance must be considered.

How does Questrade make money?

Questrade earns revenue from trading commissions, currency conversion fees, account-related fees like inactivity charges, and spreads on forex and CFD trades. There are also small charges for some withdrawals via wire transfer and certain advanced trading features.

Who is behind Questrade?

Questrade is a privately-owned Canadian company founded in 1999, headquartered in Toronto. The firm is led by a professional management team and has become one of Canada’s largest independent online brokers for retail investors.

When was Questrade launched?

Questrade was launched in 1999 and has since expanded its service offerings to include stocks, ETFs, options, forex, mutual funds, bonds, and limited CFDs, serving a broad base of Canadian investors.

Does Questrade offer copy trading or social trading?

No, Questrade does not provide copy trading, social trading, or PAMM account services. All trades must be executed directly by the account holder using the available platforms and tools.

How can I contact Questrade’s customer service?

Questrade customer service can be reached by phone, email, and online chat during business hours (Monday to Friday, 7:30 AM to 8:00 PM ET). They provide full support to Canadian users for account, trading, and platform inquiries.

Does Questrade offer any promotions or referral programs?

Questrade frequently offers referral programs, allowing clients to earn bonuses when they refer friends who open funded accounts. Periodic promotional campaigns may also be available, so it’s best to review the website for the latest details.

P. Laurore
P. Laurore
Finance expert
HelloSafe
Co-founder of HelloSafe and holder of a Master's degree in finance, Pauline has recognised expertise in personal finance, which she uses to help users better understand and optimise their financial choices. At HelloSafe, Pauline plays a key role in designing clear, educational content on savings, investments and personal finance. Passionate about financial education, Pauline strives, with every piece of content she oversees, to provide reliable, transparent and unbiased information for independent and informed financial management. To this end, she has tested over 100 trading platforms to help internet users make the right choices.

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