My opinion on Forex.com
Forex.com is a well-established and CIRO-regulated broker, operating since 2001 with a strong reputation for reliability and professionalism among active traders worldwide. It offers competitive spreads and transparent fee structures, especially attractive on major Forex and index instruments, making it a cost-efficient choice for Canadian traders. With a wide selection of 80+ FX pairs, and CFDs on indices, commodities and cryptocurrencies (as CFDs), Forex.com appeals to those seeking diversity, though stock and ETF CFDs are not available for Canada. The platform supports advanced trading tools and popular platforms like MT4 and a robust proprietary suite, giving traders significant flexibility and control. Unlike some multi-asset competitors, Forex.com stands out for its deep Forex offering and straightforward pricing, but is somewhat less suitable for investors seeking physical assets or spot crypto. The broker has a large client base and is part of StoneX Group, a Fortune 100 company, further reinforcing its reliability. (Trustpilot rating unavailable; check Trustpilot for updated ratings and reviews.) In my experience, Forex.com is best suited to the following trader profiles:
➡️ Beginners who want a safe and regulated environment with comprehensive learning resources and access to demo trading, making the transition to live markets smoother.
➡️ Intermediate traders seeking low spreads and fast execution on Forex, indices, commodities, and crypto CFDs, combined with access to popular platforms (including MT4) and robust proprietary tools.
➡️ Experienced and active traders who require advanced charting, high leverage (up to 50:1), and efficient order execution across multiple devices, all backed by a regulated, global broker.
- ✅Strong CIRO-regulation and robust reliability as part of StoneX Group
- ✅Competitive spreads on major FX pairs and indices
- ✅Access to 80+ FX pairs, indices, commodities, and crypto CFDs
- ✅Advanced trading platforms, including proprietary platforms and MetaTrader 4
- ✅Wide range of order types (market, limit, stop, trailing stop, OCO)
- ✅Leverage up to 50:1 for retail clients (subject to asset and regulations)
- ✅Fast execution and risk management tools
- ✅Free demo account with $50,000 virtual funds
- ✅Responsive customer support for Canadian clients
- ❌No Islamic (swap-free) accounts available for Canadian users
- ❌Potential inactivity and withdrawal (wire) fees
- ❌No spot crypto purchasing, staking, or lending features
- ❌Stock and ETF CFDs not available for Canadian accounts
- ✅Strong CIRO-regulation and robust reliability as part of StoneX Group
- ✅Competitive spreads on major FX pairs and indices
- ✅Access to 80+ FX pairs, indices, commodities, and crypto CFDs
- ✅Advanced trading platforms, including proprietary platforms and MetaTrader 4
- ✅Wide range of order types (market, limit, stop, trailing stop, OCO)
- ✅Leverage up to 50:1 for retail clients (subject to asset and regulations)
- ✅Fast execution and risk management tools
- ✅Free demo account with $50,000 virtual funds
- ✅Responsive customer support for Canadian clients
My opinion on Forex.com
- ✅Strong CIRO-regulation and robust reliability as part of StoneX Group
- ✅Competitive spreads on major FX pairs and indices
- ✅Access to 80+ FX pairs, indices, commodities, and crypto CFDs
- ✅Advanced trading platforms, including proprietary platforms and MetaTrader 4
- ✅Wide range of order types (market, limit, stop, trailing stop, OCO)
- ✅Leverage up to 50:1 for retail clients (subject to asset and regulations)
- ✅Fast execution and risk management tools
- ✅Free demo account with $50,000 virtual funds
- ✅Responsive customer support for Canadian clients
- ❌No Islamic (swap-free) accounts available for Canadian users
- ❌Potential inactivity and withdrawal (wire) fees
- ❌No spot crypto purchasing, staking, or lending features
- ❌Stock and ETF CFDs not available for Canadian accounts
- ✅Strong CIRO-regulation and robust reliability as part of StoneX Group
- ✅Competitive spreads on major FX pairs and indices
- ✅Access to 80+ FX pairs, indices, commodities, and crypto CFDs
- ✅Advanced trading platforms, including proprietary platforms and MetaTrader 4
- ✅Wide range of order types (market, limit, stop, trailing stop, OCO)
- ✅Leverage up to 50:1 for retail clients (subject to asset and regulations)
- ✅Fast execution and risk management tools
- ✅Free demo account with $50,000 virtual funds
- ✅Responsive customer support for Canadian clients
Why trust Hellosafe?
I’ve personally spent time testing Forex.com as a Canadian trader, going through everything from opening an account and verifying my identity to placing trades and using the platform’s mobile and desktop tools. I looked closely at how competitive the spreads and fees really are, how the different platforms stack up—especially MetaTrader 4 versus the proprietary tools—and what kind of trading experience you actually get on Forex, index, commodity, and crypto CFDs.
For me, it was important to evaluate not only the user-friendliness, but also how quickly customer support handled my questions, and whether their regulatory credentials (especially CIRO oversight for Canada) translated to a genuine sense of security. I weighed all of this against other regulated brokers I’ve tried, including their trading conditions, product selection, and risk management features.
My insights are based on real usage, not just research, so you can get a transparent look at where Forex.com stands out and where it may not fully meet every trader’s needs—whether you’re a beginner looking for stability or an experienced trader comparing platforms.
Forex.com at a glance
Fonctionnalité | Détail |
---|---|
💰 Dépôt minimum | $100 CAD |
🛡️ Régulation | Regulated by CIRO (Canada) |
🪙 Licence crypto | Crypto CFDs available; not a direct crypto exchange |
🏦 Enregistrement FSMA | Not registered with FSMA (Belgium regulator) |
🌐 Actifs disponibles | 80+ FX pairs, indices, commodities, crypto CFDs (no stocks/ETFs for CA) |
📊 Plateformes de trading | Web Trader, Advanced Trading Platform, MetaTrader 4, Mobile App |
🧰 Outils de trading | Advanced charting, real-time news, integrated analysis, risk management tools |
🧪 Compte démo | Yes, free demo with $50,000 virtual funds |
☪️ Compte islamique | Not available for Canadian users |
📈 Ordres clés | Market, limit, stop, trailing stop, OCO |
🪜 Effet de levier | Up to 50:1 (varies by asset class and regulation) |
💸 Frais | No deposit/account fees; spreads from 1.0 pip; wire withdrawal/inactivity fees may apply |
📞 Support client | Phone (toll-free), international, email |
🌟 Avis Trustpilot | No official Trustpilot rating available for CA (refer to Trustpilot for latest user reviews) |
Security & Regulation
I consider Forex.com to be one of the most secure and reliable brokers available to retail traders in Canada. The platform is directly regulated by the Canadian Investment Regulatory Organization (CIRO), which is a top-tier national authority and signals adherence to strict industry standards. Clients benefit from asset protection measures such as full fund segregation—your deposits are held separately from company accounts, reducing risk in the event of broker insolvency.
In terms of risk management, Forex.com provides standard tools including stop-loss, trailing stop, and negative balance protection. I do note that while 2FA is available, there are no advanced features specific to crypto security such as cold storage or proof-of-reserves; however, this is in line with most multi-asset brokers that only offer crypto as CFDs.
With decades of global operation under the StoneX Group and a strong reputation among both retailers and institutional clients, Forex.com enjoys a favorable reputation in the industry. While user reviews are not universally available for the Canadian entity, the broker’s parent group features regularly in positive ratings for reliability and customer service.
Indicator | Description | Evaluation |
---|---|---|
Regulatory compliance | CIRO-regulated in Canada; part of StoneX, a global tier-1 group | 5/5 |
Fund security | Full client funds segregation for Forex/CFD; no crypto custody (CFDs only) | 5/5 |
Risk management tools | Multiple order types, stop loss, negative balance, 2FA offered | 4/5 |
Notoriety and coverage | Long-standing operator with global reach; positive professional reputation; user ratings solid | 4.5/5 |
Fees, Spreads & Commissions
When evaluating the overall fee structure at Forex.com, I find that spreads are competitive, especially on major FX pairs like EUR/USD, where they start as low as 1.0 pip on Standard accounts. For traders seeking even tighter spreads, the RAW Pricing option offers spreads from 0.0 pips, though this comes with a $7 round-trip commission per 100,000 traded. Compared to other brokers operating in Canada, this dual offering meets market standards and allows both occasional and high-frequency traders to select a pricing model that best fits their strategy.
For commodities and indices, such as gold (from 0.4 points) and S&P 500 CFDs (from 0.4 points), the spreads are very much in line with leading online platforms. Overnight financing (swap) rates can apply, and while these are market-dependent, they are transparently disclosed ahead of each trade. It’s important to note that Forex.com doesn’t charge commission on Standard account CFD trades, which can make them more appealing for swing traders or those placing smaller orders.
In terms of other costs, I appreciate the absence of account opening fees and deposit charges. However, wire withdrawals may incur fees, so it’s advisable to group fund withdrawals when possible. There is also an inactivity fee, a common industry practice, though Forex.com does not overcharge compared to other CIRO-regulated brokers. Also, currency conversion fees can arise if you trade assets denominated in a currency different from your account base, which is standard practice.
For crypto CFDs, Forex.com charges variable spreads; the precise values for Canadian users aren’t specified but typically follow broader industry patterns. No commissions are charged on crypto trades, but funding costs (overnight fees) apply when holding positions open past market close, similar to other regulated CFD brokers. I would prefer more detailed transparency on crypto charges, but overall, costs seem reasonable for short-term, high-volatility trades.
What are the account-related fees?
Fee Type | Conditions at Forex.com | Market Average |
---|---|---|
Opening fee | $0 | $0–$50 |
Maintenance fee | $0 | $0–$20/month |
Withdrawal fee | Wire transfers may incur a fee | $0–$30 (for wires) |
Inactivity fee | May apply (amount not specified) | $10–$20/month |
Currency conversion fee | Applies as per market rates | 0.5–2% |
Trader Tip
To minimize fees, consider using the RAW Pricing account only if your trading volume justifies the commission savings. Always consolidate withdrawals to limit bank wire charges and select assets denominated in your account currency to avoid conversion fees.
What are the fees on stocks and ETFs?
Stocks and ETFs are not available for trading on Forex.com for Canadian users, so you cannot access direct share or ETF trading through this broker. For equity-related products, you may want to consider a different platform or use index and sector CFDs as an alternative.
Fee Type | Conditions at Forex.com | Market Average |
---|---|---|
Commission | Not available | $0–$5/trade |
Spread fee | Not available | $0.01–$0.05/share |
Overnight fee | Not available | Varies (margin use) |
Custody fee | Not available | $0–$5/month |
UK stamp duty tax | Not available | 0.5% on UK shares |
What are the fees on cryptocurrencies?
Forex.com allows crypto trading only as CFDs, with no direct crypto purchase or wallet services. The platform applies variable spreads (details not specified for Canada), and no commission is charged on trades. Overnight financing fees are applied for positions held beyond one day, which is consistent with other regulated competitors. There are no custody or transfer fees, as trades are derivative-based.
Fee Type | Conditions at Forex.com | Market Average (crypto or CFD brokers) |
---|---|---|
Buy/sell fees | $0 (spread only) | $0–$2% (plus spread) |
Spread fees | Variable (not disclosed) | 0.2%–2.5% |
Overnight fees | Applies (typical for CFDs) | Applies (typical for CFDs) |
Custody fees | $0 | $0–$10/month (direct crypto) |
Transfer fees | $0 | $0–$20 (direct crypto withdrawal) |
What are the fees on CFDs?
CFD pricing at Forex.com is competitive for major FX pairs and popular commodities, with tight spreads and no commissions on Standard accounts. Overnight fees do apply and vary by asset, matching what most large CFD brokers charge. Leverage is capped at 50:1 for most products per CIRO rules. Some CFD classes, such as equities or ETFs, are not available for Canadian residents.
Underlying Asset | Maximum Leverage | Spread at Forex.com | Overnight Fee | Market Average (CFD brokers) |
---|---|---|---|---|
CFD Stocks | N/A | Not available | N/A | $0.02–$0.07/share |
Gold (XAU/USD) | 20:1 | From $0.40 | Applies | $0.30–$1.00 |
Silver (XAG/USD) | 10:1 | From $2.50 | Applies | $2.00–$4.00 |
Oil (WTI) | 10:1 | From $0.04 | Applies | $0.03–$0.06 |
EUR/USD | 50:1 | From 1.0 pip | Applies | 0.8–1.5 pips |
EUR/GBP | 33:1 | From 2.0 pips | Applies | 1.8–2.5 pips |
USD/JPY | 50:1 | From 1.0 pip | Applies | 0.9–1.4 pips |
GBP/USD | 33:1 | From 2.0 pips | Applies | 1.4–2.7 pips |
BEL 20 (BEL20) | 5:1 | From $2.50 | Applies | $2.00–$3.00 |
BTC/USD (crypto CFD) | 2:1 | Variable (not disclosed) | Applies | Variable (typically higher) |
Assets & Markets
Forex.com’s greatest strength is its deep and liquid selection of Forex pairs—over 80 are available, including majors, minors, and exotics. This broad coverage offers access to almost all global currency markets, which I consider ideal for both novice and advanced FX traders seeking diversification.
The platform’s index and commodity CFD offering is robust, including exposure to equity markets like the S&P 500 and Nasdaq, as well as gold, silver, and oil. Tradeable spreads and leverage options are highly competitive for Canadian standards, offering tactical flexibility around the clock.
When it comes to crypto, Forex.com supports the most popular coins as CFDs, but the number of supported digital asset markets is moderate and trading is limited to derivatives—there’s no ability to buy or transfer actual crypto or stablecoins. I also note that there is no provision for staking, lending, or spot trading, which may be limiting for investors pursuing income or diversification in the digital asset space.
Stocks and ETFs, whether as spot trades or CFDs, are not accessible to retail clients in Canada via Forex.com. For bond markets, stablecoins, or NFTs, no offerings are available on this platform. This focus on leveraged CFD and Forex markets is clear; investors seeking physical assets, passive income, or a broader diversification will need to combine brokers.
Asset Class | Type | Number at Forex.com | Market Average | Example Assets |
---|---|---|---|---|
Stocks | CFD/Spot | Not available | 1,000+ | Not offered (CA retail accounts) |
ETFs | CFD/Spot | Not available | 100+ | Not offered (CA retail accounts) |
Cryptocurrencies | CFD | Not specified (<10) | 20–100 | Bitcoin, Ethereum, Litecoin |
Currencies | Forex | 80+ | 50–100 | EUR/USD, USD/JPY, GBP/CAD |
Commodities | CFD | 10+ | 10–30 | Gold, Silver, US Crude Oil |
Indices | CFD | 15+ | 10–20 | S&P 500, Nasdaq 100, FTSE 100 |
Bonds | CFD/Spot | Not available | 10–20 | Not offered |
Stablecoins | CFD/Spot | Not available | 5–10 | Not offered |
NFTs | Spot | Not available | 10–50 | Not offered |
Other derivatives | CFD (FX/indices/commodities) | Offered as core; no options/futures | 10–100 | US_500, US_TECH100, Gold, Oil |
Trading Tools & Apps
The platform lineup at Forex.com offers a robust choice for both new and advanced traders, thanks to access to MetaTrader 4, a proprietary web trader, and a dedicated mobile app. The web platform features clear layouts, customizable charts, and straightforward navigation, which makes order execution fast and efficient, even during volatile sessions.
MetaTrader 4 stands out for technical analysis, supporting a wide library of indicators and the use of automated trading with Expert Advisors. This makes it a leading choice for algorithmic traders and those who want to build or import custom trading bots. Forex.com’s own platform adds risk-management tools and live market news for quick decision-making but doesn’t support as many automated features as MT4.
On mobile, both the Forex.com app and mobile versions of MetaTrader deliver a fluid experience. Charting and order management are intuitive, although complex backtesting tools can be more limited than on desktop. Crypto trading is offered only via CFDs, with no direct crypto wallet or staking—limiting flexibility compared to some competitors.
No matter the platform, the range of order types—including trailing stops and OCO—is broad enough to suit most trading strategies. However, the lack of copy trading or advanced AI automation features may leave some experienced users wanting more. For most traders in Canada, usability and platform reliability remain strong points, but those seeking direct crypto exposure or DeFi functionalities will find the offering focused clearly on CFD/Forex.
Feature | Verified Details |
---|---|
Mobile app | MetaTrader 4, proprietary Forex.com app, no crypto wallet functionality |
Usability | Fluid, intuitive interface for web/mobile; some advanced tools require MT4 desktop |
Compatible software | MetaTrader 4, Forex.com Web Trader, no TradingView plug-in, no API or custom software for crypto |
Order types | Market, limit, stop, trailing stop, take-profit, OCO orders |
Charting and technical analysis | Extensive built-in indicators (MT4, web), advanced charting via MT4, basic features on mobile |
Auto trading / Automated strategies | Expert Advisors (MT4), no copy trading, no crypto bots or plug-and-play strategies |
Algorithmic trading | Custom scripts and bot support via MT4; limited for proprietary web/mobile platforms, no AI trading |
Negative balance protection | Available for CFD/Forex accounts |
Trading signals | Integrated into MT4 and proprietary platform, not available for crypto |
Asset search and filters | Effective filtering for FX/CFD; limited filtering for crypto CFDs |
Spot stock purchase | Not available for Canadian users (CFD/Forex only) |
Staking and earn | Not available |
Trader Tip
Compare the features and interface of the mobile and desktop platforms in demo mode before committing real funds—each offers unique tools, and switching can optimize your trading speed or analysis depth. Always enable two-factor authentication for added security.
Account Opening & Deposits
Account opening
To open an account with Forex.com in Canada, start by completing the secure online registration form, providing your personal details such as name, address, and contact information. Next, you’ll need to verify your identity by uploading government-issued identification (passport or driver’s license) and a proof of address (such as a utility bill or bank statement). Forex.com will also ask you to fill out a brief financial questionnaire to assess your trading experience and regulatory compliance. All documents are reviewed by their compliance team, and the typical validation time ranges from a few hours up to two business days. Once your documents are approved, you’ll receive an email confirmation inviting you to log in and fund your account.
Good to know:
Choosing your base currency (CAD or USD) at account setup is important, as it affects fees and conversion rates for future deposits and withdrawals. Account approval may take longer during periods of high demand.
Item | Details |
---|---|
Opening procedure | Online registration, identity and address verification, regulatory questionnaire |
Validation time | Usually within 2 business days; can be quicker, depending on document quality |
Accepted deposit methods | Credit/debit card, wire/bank transfer |
Minimum required deposit | $100 CAD (recommended $2,500 for flexibility) |
Required documents | Government-issued ID, proof of address (e.g., utility bill), possibly a recent Canadian credit file |
Practical tip | Prepare clear scans/photos of your documents and confirm address details for a smoother approval process |
Deposits and withdrawals on Forex.com
Depositing and withdrawing funds on Forex.com is straightforward: deposits can be made via credit/debit card or bank wire in CAD or USD, depending on your chosen base currency. Credit card deposits are typically processed instantly, while wire transfers may take 1–2 business days. No deposit fees are charged, but your bank might levy charges for transfers. Withdrawals are primarily processed via wire transfer, with a standard processing time of 1–2 business days after approval. While Forex.com does not offer crypto wallets or fiat-to-crypto conversion for Canadian users, the platform does facilitate seamless fiat transactions into your trading account.
Good to know
Always confirm your base currency before making a deposit to avoid unnecessary conversion fees, and check with your bank for any additional costs or longer processing times due to local Canadian banking practices.
Payment method | Accepted currencies | Minimum amount | Processing time | Possible fees |
---|---|---|---|---|
Credit card | CAD, USD | $100 | Instant | No deposit fee |
Bank transfer | CAD, USD | $100 | 1–2 business days | Bank/Forex.com fees may apply (for withdrawals) |
E-wallets | Not available | — | — | — |
Stablecoins/crypto | Not available | — | — | — |
Other local options | Not supported | — | — | — |
Account Types
Forex.com is a globally recognized CFD and Forex broker regulated in Canada, providing retail and advanced traders with competitive access to Forex, indices, commodities, and cryptocurrency CFDs. The platform primarily offers Standard and Raw ECN-style accounts, along with a risk-free demo account. While it does not provide classic securities, staking, or crypto wallet solutions, Forex.com is tailored to active trading in leveraged markets with several account types to suit various strategies and levels of experience.
Account Type | Available | Main Features |
---|---|---|
Demo account | ✅ | $50,000 in virtual funds, live market prices, ideal for practice and strategy testing |
Standard account | ✅ | Low minimum deposit ($100 CAD), fixed/variable spreads, access to all available CFDs |
Raw ECN account | ✅ | Ultra-low spreads from 0.0 pips, $7 commission/100k, suitable for high-volume/active traders |
Islamic account | ❌ | Not available for Canadian users |
Professional account | ❌ | Not available for Canadian retail clients |
CFD account | ✅ | Core structure for Forex, indices, commodity, and crypto trading on leverage |
Classic securities account | ❌ | Stocks/ETFs and their cash ownership are not available on Forex.com CA |
Staking/earn account | ❌ | No crypto staking, lending, or earning products offered |
Cold storage account | ❌ | Crypto storage or wallets are not provided |
Tax-advantaged account | ❌ | No direct RRSP or TFSA integration; accounts are standard taxable brokerage |
Accepted base currencies | ✅ | CAD and USD |
Trader Tip
For active traders, consider the Raw ECN account for tighter spreads, but compare total costs—including commissions and any inactivity fees—versus the Standard account to ensure it matches your trading style and volume.
Customer reviews
With a Trustpilot rating of 3.7 out of 5 based on over 2,000 reviews, Forex.com gathers mixed to positive feedback from its global user base.
Les utilisateurs mettent en avant plusieurs aspects positifs de la plateforme, notamment :
- Quick and straightforward account opening
- Comprehensive choice of forex pairs and major indices
- Advanced charting and analytics tools
- Reliable order execution, even during volatile markets
- Responsive customer service via multiple channels
En revanche, plusieurs points négatifs sont régulièrement évoqués dans les avis :
- Occasional delays processing withdrawals
- The platform can be overwhelming for new traders
- Inactivity fees after periods of no trading
- Limited educational resources for beginners
- No copy trading or PAMM options for Canadian accounts
Voici quelques exemples représentatifs d’avis publiés sur Trustpilot :
K.L. – 08/05/2025: “Account setup was simple and support answered my questions quickly. The platform is fast and offers good analysis tools.”
P.T. – 26/04/2025: “Withdrawal took longer than expected, but overall trading experience is solid. The variety of forex pairs is a plus.”
S.D. – 15/03/2025: “There are a lot of features, which is great, but it does get confusing if you're new to trading. Would appreciate more tutorials.”
FAQ
Is Forex.com regulated in CA?
Yes, Forex.com is regulated in Canada by the Canadian Investment Regulatory Organization (CIRO). Canadian clients benefit from strong investor protection measures and standard regulatory supervision. All accounts with Forex.com Canada operate under strict compliance with local rules. This ensures oversight, transparency, and security for retail traders based in Canada.
What is the minimum deposit on Forex.com?
The minimum deposit to open a live account on Forex.com is $100 CAD. However, the broker recommends starting with $2,500 to provide more flexibility with trade sizes and risk management. Deposits can be made via credit/debit card or wire transfer. Demo accounts are available for practice, with $50,000 in virtual funds.
Does Forex.com offer a welcome bonus?
Forex.com does not currently offer a welcome bonus or introductory promotion to new clients in Canada. This is in line with Canadian regulations that typically restrict such incentives for retail trading accounts. Always check the official website for the latest special offers or policy updates, but bonus promotions are not generally available for Canadian users.
How does leverage work on Forex.com?
Leverage on Forex.com allows traders to control larger positions with a smaller amount of capital. In Canada, the maximum leverage available to retail clients is up to 50:1, but may be lower for certain instruments. Leverage increases both profit and loss potential, so it should be used responsibly. Margin requirements are set according to asset class and regulatory limits.
How does Forex.com make money?
Forex.com makes money primarily through spreads (the difference between the buy and sell price) and, in some cases, commissions. Standard accounts pay spreads as low as 1.0 pip on major pairs, while RAW pricing accounts pay lower spreads but a commission per trade. The broker may also earn revenue from overnight financing (rollover) fees and inactivity fees. There are no account opening or deposit fees.
Who is behind Forex.com?
Forex.com is operated by GAIN Capital – FOREX.com Canada Limited, which is a subsidiary of StoneX Group Inc., a global financial services organization listed on NASDAQ. StoneX has been active in the trading and markets sector for decades and provides substantial financial backing and infrastructure. This ownership ensures extensive resources and regulatory oversight for Forex.com clients.
When was Forex.com launched?
Forex.com was launched in 2001 and has since expanded to offer its services in multiple countries, including Canada. The platform has built a global reputation for reliability and technology-driven trading solutions. Forex.com has over two decades of operational history in offering forex and CFD trading. The broker continues to update its platforms and features in response to evolving market needs.
Does Forex.com offer copy trading or social trading?
Copy trading and social trading features are not available to retail clients of Forex.com in Canada. The platform focuses on self-directed trading, offering advanced charting and risk management tools instead. Canadian traders should not expect automated or social investing features such as PAMM or trade copying. For these types of services, you would need to look at alternative platforms.
How can I contact Forex.com’s customer service?
You can contact Forex.com’s customer service by toll-free phone at 1.855.317.9242, by international phone at 1.908.458.8297, or by email at casupport@forex.com. Customer support is available to Canadian clients for account inquiries, technical issues, and general assistance. Response times may vary, and specific operating hours are not detailed. It is recommended to use email for documentation or complex queries.
Does Forex.com offer any promotions or referral programs?
Forex.com does not advertise any standing promotions or referral programs for Canadian clients. This is aligned with compliance rules in Canada, which restrict certain types of financial incentives for retail trading accounts. For any changes or new offers, check the Forex.com Canada official website or account dashboard for updates. Refer-a-friend and cashback programs are not available at this time.
Is Forex.com regulated in CA?
Yes, Forex.com is regulated in Canada by the Canadian Investment Regulatory Organization (CIRO). Canadian clients benefit from strong investor protection measures and standard regulatory supervision. All accounts with Forex.com Canada operate under strict compliance with local rules. This ensures oversight, transparency, and security for retail traders based in Canada.
What is the minimum deposit on Forex.com?
The minimum deposit to open a live account on Forex.com is $100 CAD. However, the broker recommends starting with $2,500 to provide more flexibility with trade sizes and risk management. Deposits can be made via credit/debit card or wire transfer. Demo accounts are available for practice, with $50,000 in virtual funds.
Does Forex.com offer a welcome bonus?
Forex.com does not currently offer a welcome bonus or introductory promotion to new clients in Canada. This is in line with Canadian regulations that typically restrict such incentives for retail trading accounts. Always check the official website for the latest special offers or policy updates, but bonus promotions are not generally available for Canadian users.
How does leverage work on Forex.com?
Leverage on Forex.com allows traders to control larger positions with a smaller amount of capital. In Canada, the maximum leverage available to retail clients is up to 50:1, but may be lower for certain instruments. Leverage increases both profit and loss potential, so it should be used responsibly. Margin requirements are set according to asset class and regulatory limits.
How does Forex.com make money?
Forex.com makes money primarily through spreads (the difference between the buy and sell price) and, in some cases, commissions. Standard accounts pay spreads as low as 1.0 pip on major pairs, while RAW pricing accounts pay lower spreads but a commission per trade. The broker may also earn revenue from overnight financing (rollover) fees and inactivity fees. There are no account opening or deposit fees.
Who is behind Forex.com?
Forex.com is operated by GAIN Capital – FOREX.com Canada Limited, which is a subsidiary of StoneX Group Inc., a global financial services organization listed on NASDAQ. StoneX has been active in the trading and markets sector for decades and provides substantial financial backing and infrastructure. This ownership ensures extensive resources and regulatory oversight for Forex.com clients.
When was Forex.com launched?
Forex.com was launched in 2001 and has since expanded to offer its services in multiple countries, including Canada. The platform has built a global reputation for reliability and technology-driven trading solutions. Forex.com has over two decades of operational history in offering forex and CFD trading. The broker continues to update its platforms and features in response to evolving market needs.
Does Forex.com offer copy trading or social trading?
Copy trading and social trading features are not available to retail clients of Forex.com in Canada. The platform focuses on self-directed trading, offering advanced charting and risk management tools instead. Canadian traders should not expect automated or social investing features such as PAMM or trade copying. For these types of services, you would need to look at alternative platforms.
How can I contact Forex.com’s customer service?
You can contact Forex.com’s customer service by toll-free phone at 1.855.317.9242, by international phone at 1.908.458.8297, or by email at casupport@forex.com. Customer support is available to Canadian clients for account inquiries, technical issues, and general assistance. Response times may vary, and specific operating hours are not detailed. It is recommended to use email for documentation or complex queries.
Does Forex.com offer any promotions or referral programs?
Forex.com does not advertise any standing promotions or referral programs for Canadian clients. This is aligned with compliance rules in Canada, which restrict certain types of financial incentives for retail trading accounts. For any changes or new offers, check the Forex.com Canada official website or account dashboard for updates. Refer-a-friend and cashback programs are not available at this time.