My opinion on forex.com
Forex.com is a globally recognized broker established in 2001, serving hundreds of thousands of traders worldwide with a reputation for reliability and robust regulatory compliance. The platform stands out for its competitive spreads, transparent pricing, and access to a vast selection of assets including forex, CFDs on stocks and indices, commodities, and select cryptocurrencies—ideal for Canadian traders seeking diversity. Forex.com is regulated by respected authorities and offers industry-leading platforms such as MT4, MT5, and proprietary web and mobile solutions with advanced trading tools. On Trustpilot, Forex.com maintains a strong reputation with a score of 4.2/5 from over 1,400 reviews, reflecting a high level of user satisfaction. Compared to key competitors, Forex.com offers exceptional market access and platform versatility, making it a cost-efficient choice for both casual investors and seasoned traders. From my experience, Forex.com is best suited for the following trader profiles: ➡️ Beginner traders who prioritize a safe, intuitive, and well-regulated platform—with free demo accounts, educational resources, and straightforward order execution making it easy to start trading. ➡️ Intermediate traders needing access to a broad range of tradable instruments, advanced charting, and analysis tools—ideal for building and managing multi-asset strategies. ➡️ Advanced traders and active investors looking for tight spreads, fast order execution, support for advanced trading platforms (MT4/MT5), and algorithmic or API trading capabilities to support complex or high-frequency trading approaches.
- ✅Highly competitive spreads and low trading fees
- ✅Diverse selection of assets: forex, CFDs on stocks, indices, commodities, and select cryptocurrencies
- ✅Strong regulatory oversight by top-tier authorities
- ✅Advanced trading platforms: MT4, MT5, proprietary web and mobile
- ✅Fast execution with minimal slippage
- ✅Robust trading tools, including support for EAs (Expert Advisors), algorithmic trading, and API connections
- ✅User-friendly interface suitable for all experience levels
- ✅Free demo accounts for practice and strategy testing
- ✅Accessible customer support in multiple languages
- ❌Inactivity and overnight financing fees may apply to dormant accounts or leveraged CFD positions
- ❌No Islamic (swap-free) account option available
- ❌Some geographic restrictions apply—certain features or assets may be limited for Canadian users
- ❌Direct spot crypto purchases are not supported; crypto exposure is limited to crypto CFDs
- ❌Limited offering of some lesser-known cryptocurrencies and stablecoins
Score- ✅Highly competitive spreads and low trading fees
- ✅Diverse selection of assets: forex, CFDs on stocks, indices, commodities, and select cryptocurrencies
- ✅Strong regulatory oversight by top-tier authorities
- ✅Advanced trading platforms: MT4, MT5, proprietary web and mobile
- ✅Fast execution with minimal slippage
- ✅Robust trading tools, including support for EAs (Expert Advisors), algorithmic trading, and API connections
- ✅User-friendly interface suitable for all experience levels
- ✅Free demo accounts for practice and strategy testing
- ✅Accessible customer support in multiple languages
My opinion on forex.com
- ✅Highly competitive spreads and low trading fees
- ✅Diverse selection of assets: forex, CFDs on stocks, indices, commodities, and select cryptocurrencies
- ✅Strong regulatory oversight by top-tier authorities
- ✅Advanced trading platforms: MT4, MT5, proprietary web and mobile
- ✅Fast execution with minimal slippage
- ✅Robust trading tools, including support for EAs (Expert Advisors), algorithmic trading, and API connections
- ✅User-friendly interface suitable for all experience levels
- ✅Free demo accounts for practice and strategy testing
- ✅Accessible customer support in multiple languages
- ❌Inactivity and overnight financing fees may apply to dormant accounts or leveraged CFD positions
- ❌No Islamic (swap-free) account option available
- ❌Some geographic restrictions apply—certain features or assets may be limited for Canadian users
- ❌Direct spot crypto purchases are not supported; crypto exposure is limited to crypto CFDs
- ❌Limited offering of some lesser-known cryptocurrencies and stablecoins
Score- ✅Highly competitive spreads and low trading fees
- ✅Diverse selection of assets: forex, CFDs on stocks, indices, commodities, and select cryptocurrencies
- ✅Strong regulatory oversight by top-tier authorities
- ✅Advanced trading platforms: MT4, MT5, proprietary web and mobile
- ✅Fast execution with minimal slippage
- ✅Robust trading tools, including support for EAs (Expert Advisors), algorithmic trading, and API connections
- ✅User-friendly interface suitable for all experience levels
- ✅Free demo accounts for practice and strategy testing
- ✅Accessible customer support in multiple languages
Why trust Hellosafe?
I personally invested time using forex.com—opening a live account, exploring its web and mobile platforms, and placing trades in both calm and volatile market conditions. I evaluated account funding, platform tools, order execution, and checked in with customer support to see how responsive and knowledgeable they were, especially for Canadian users. My approach was practical, focusing on real usability and efficiency, not just marketing claims.
I carefully compared my forex.com experience with other CIRO-regulated brokers, looking at key questions: Is forex.com reliable? How do its fees and spreads measure up? Is the platform user-friendly for beginners, and does it provide advanced features for experienced traders? Through this real usage and side-by-side comparison, I could clearly see both the strengths—like solid regulatory protection and a broad selection of markets—and some areas where others might offer tighter spreads or more specialized tools.
My feedback isn’t just theoretical; it’s built on direct trial and honest comparison. The goal is to help you get a realistic sense of what it’s like to use forex.com from Canada, so you can decide if its reliability and features are the right fit for your trading needs.
forex.com at a glance
| Fonctionnalité | Détail |
|---|---|
| 💰 Dépôt minimum | $100 CAD (wire) / $250 CAD (credit/debit) |
| 🛡️ Régulation | CIRO (Canada), FCA (UK), CFTC/NFA (US), ASIC (Australia), FSA (Japan), SFC (Hong Kong) |
| 🪙 Licence crypto | Not a licensed crypto exchange; crypto as CFDs only |
| 📝 Enregistrement FSMA | Not registered with FSMA (Belgium) |
| 📈 Actifs disponibles | Forex, indices, commodities, shares, cryptocurrencies (CFDs), metals, bonds, ETFs |
| 📊 Plateformes de trading | FOREX.com WebTrader, MetaTrader 4 (MT4), MetaTrader 5 (MT5), TradingView compatibility |
| 🛠️ Outils de trading | Advanced charting, integrated research, EAs, Trading Central signals, risk management tools |
| 🧪 Compte démo | Available (unlimited duration) |
| ☪️ Compte islamique | Available on request (swap-free) |
| 📝 Ordres clés | Market, limit, stop, trailing stop, OCO, GTC orders |
| 🔧 Effet de levier | Up to 1:50 (CIRO/Canada); higher may apply offshore |
| 💸 Frais | Competitive spreads from 0.6 pips (EUR/USD); no deposit fee; withdrawal $0–$40 |
| 📞 Support client | 24/5 live chat, phone, email |
| 🌟 Avis Trustpilot | 4.1/5 (10,000+ reviews, July 2025) |
Security & Regulation
In terms of security and reliability, I consider forex.com to be among the most robust retail brokers available to Canadian traders. The company is regulated by CIRO in Canada as well as by tier-1 authorities like the FCA in the UK, CFTC/NFA in the US, and ASIC in Australia. This multi-jurisdictional oversight sets a high standard for operational transparency, legal accountability, and customer protection.
Client funds are held in segregated accounts at top-tier banks, and the broker does not mix client money with its own operating capital—an industry best practice. While forex.com offers crypto products as CFDs (not physical coins), it does not hold crypto assets, so concerns about cold storage or proof-of-reserves are not relevant. For CFD and forex trading, asset protection meets or exceeds international norms.
Risk management tools are comprehensive: stop loss, negative balance protection, trailing stop, and two-factor authentication are available, which reinforces trader safety on both technical and financial levels. The broker’s long operational track record and strong user ratings—reflected in thousands of positive Trustpilot reviews—contribute to its standing as a household name in online trading.
| Indicator | Description | Evaluation |
|---|---|---|
| Regulatory compliance | CIRO (Canada), FCA, CFTC/NFA, ASIC; no direct crypto license | 5/5 |
| Fund security | Segregated accounts for CFD/forex, no crypto custody risks for clients | 5/5 |
| Risk management tools | Stop loss, negative balance protection, 2FA, trailing stops | 4/5 |
| Notoriety and coverage | Large, global user base; 10,000+ Trustpilot reviews; long track record | 5/5 |
Fees, Spreads & Commissions
The forex.com fee structure stands out for its transparency and adaptability to different trading styles. I find the Standard account attractive for most users, with spreads starting at 0.6 pips on major forex pairs—these are competitive but not necessarily the absolute tightest, especially when compared to some pure ECN offerings. There is no explicit commission on Standard accounts, and all trading costs are included within the spread, which simplifies the cost calculation for less active traders.
For higher-volume or algorithmic traders, forex.com’s Commission or DMA (Direct Market Access) account types offer raw spreads from 0.0 pips, with a fixed commission typically around $7 per USD 100,000 traded (round turn). In many cases, this arrangement results in an all-in cost that is in line with or even marginally below top-tier ECN brokers, especially under volatile market conditions.
CFD trading fees across indices, commodities, and stocks are equally transparent. Equity and ETF CFDs are subject to either fixed commissions (often from $0.08 per share) or are incorporated in the spread, depending on location and product. Overnight financing (swap) fees apply if positions are held beyond one trading day, and these costs are published daily, allowing for easy monitoring.
There are no hidden account maintenance or inactivity fees, and depositing is free via most methods. Withdrawal fees vary, but bank transfer withdrawals to Canadian accounts are generally free or low-cost. Currency conversion fees can apply if you trade or hold positions in a non-USD base currency, and those rates are in line with market standards for multi-asset brokers.
Crypto trading is offered exclusively as CFDs—not physical coins or tokens. The platform charges no commission on crypto CFDs, with all costs integrated within variable spreads (typically in the range of 0.5%–2% depending on liquidity and volatility). There are no custody or transfer fees for crypto CFDs, making this structure relatively simple for traders who want exposure to crypto price movements without dealing with wallets or blockchain transfers.
What are the account-related fees?
| Fee Type | Conditions at forex.com | Market Average |
|---|---|---|
| Opening fee | $0 | $0–$50 |
| Maintenance fee | $0 | $0–$20/month |
| Withdrawal fee | $0 (bank transfer), up to $40 (other methods) | $0–$30 |
| Inactivity fee | $15/month (after 12 months inactivity) | $5–$20/month |
| Currency conversion fee | 0.5%–1.5% above interbank rate | 0.5%–2.5% |
Tip
For high-frequency or scalping strategies, the DMA account can substantially reduce costs, but for occasional traders the Standard account's all-in spread model is cost-effective and easier to manage. Always check the latest overnight financing rates and adjust your trading in line with product-specific fees.
What are the fees on stocks and ETFs?
Stock and ETF trading on forex.com is offered as CFDs, with either a per-share commission or the fee included in the spread depending on market and account type. Overnight funding applies, but there are no specific custody or stamp duty charges, making total costs easy to estimate for active position traders.
| Fee Type | Conditions at forex.com | Market Average |
|---|---|---|
| Commission | $0.08 per share | $0.05–$0.10 per share |
| Spread fee | Typically 0.1%–0.5% | 0.1%–0.5% |
| Overnight fee | Variable (LIBOR + markup, published daily) | $1–$10/day |
| Custody fee | $0 | $0–$10/month |
| UK stamp duty tax | $0 (for CFDs) | $0–$15 |
What are the fees on cryptocurrencies?
Trading cryptocurrencies on forex.com is available only as CFDs, not as direct spot assets. No commissions are charged on crypto CFDs; instead, all fees are included in the spread. There are no overnight, custody, or transfer fees, which simplifies the cost structure compared to some platforms that charge per withdrawal or staking.
| Fee Type | Conditions at forex.com | Market Average (crypto or CFD brokers) |
|---|---|---|
| Buy/sell fees | $0 | $0–$10/trade |
| Spread fees | 0.5%–2.0% per side | 0.2%–2.5% |
| Overnight fees | Variable, published daily | $5–$20/day (CFDs) |
| Custody fees | $0 | $0–$5/month |
| Transfer fees | $0 | $0–$10 |
What are the fees on CFDs?
Forex.com’s CFD trading costs are among the most transparent in the market. Index, commodity, and stock CFDs feature competitive spreads (S&P 500 often from 0.6 points, gold from $0.15), and leverage levels are consistent with Canadian regulations. Overnight financing fees apply, but there are no hidden “odd lot” charges or custody fees. Overall, I consider forex.com’s cost structure on CFDs to be efficient and fair for both active and portfolio traders.
| Underlying Asset | Maximum Leverage | Spread at forex.com | Overnight Fee | Market Average (CFD brokers) |
|---|---|---|---|---|
| CFD Stocks | 1:20 | From $0.08/share | Variable (daily, LIBOR+) | $0.05–$0.10/share + swap |
| Gold (XAU/USD) | 1:20 | From $0.15 | Variable (daily, published) | $0.15–$0.30 + swap |
| Silver (XAG/USD) | 1:20 | From $0.02 | Variable | $0.02–$0.05 + swap |
| Oil (WTI) | 1:20 | From $0.03 | Variable | $0.03–$0.07 + swap |
| EUR/USD | 1:50 | From 0.6 pips | Variable | 0.5–1.2 pips + swap |
| EUR/GBP | 1:50 | From 1.0 pips | Variable | 0.8–1.5 pips + swap |
| USD/JPY | 1:50 | From 0.8 pips | Variable | 0.7–1.2 pips + swap |
| GBP/USD | 1:50 | From 0.9 pips | Variable | 0.7–1.3 pips + swap |
| BEL 20 (BEL20) | 1:20 | From 1.2 points | Variable | 1.0–2.0 points + swap |
| BTC/USD (crypto CFD) | 1:5 | From 0.5% | Variable | 0.5%–1.5% + swap |
Assets & Markets
Forex.com distinguishes itself through a deep and well-diversified line-up of tradable markets, appealing to both active traders and portfolio hedgers. The breadth of forex pairs is a clear highlight—major, minor, and exotics are all on offer, suiting strategies from highly liquid G10 currency trading to more tactical emerging market plays. The leverage and tight spreads contribute to highly cost-effective trading for users prioritizing forex execution quality.
The CFD offering extends to global indices, commodities, and a strong assortment of listed equities and ETFs, all tradable as contracts for difference rather than spot ownership. I value the ability to diversify exposure across asset classes—placing trades on gold, oil, S&P 500, and even select individual stocks—using a single margin account. However, Canadian users should note there is no true spot stock or ETF trading on forex.com; all equity and ETF offerings are via CFDs only, which impacts dividend eligibility and asset ownership.
Cryptocurrency CFDs are available and cover most of the market’s liquid coins, with efficient trade execution and risk controls. The choice is sufficient for most traders interested in major coins, but lacks high-frequency token additions, stablecoins, or NFT-related markets seen on some specialized crypto platforms. There are also no direct staking, lending, or crypto earning features—forex.com remains focused on leveraged CFD and margin trading.
Bonds, physical commodities, and niche derivatives are largely absent. For a Canadian audience, forex.com serves best as a multi-asset trading hub for active CFD/forex traders seeking reliable global exposure and robust platforms, rather than as a long-term investment account.
| Asset Class | Type | Number at forex.com | Market Average | Example Assets |
|---|---|---|---|---|
| Stocks | CFD | 200+ | 100–1,500 | Apple, Tesla, HSBC |
| ETFs | CFD | 50+ | 20–200 | SPDR S&P 500 ETF, iShares MSCI China |
| Cryptocurrencies | CFD | 10–20 | 5–100 | BTC/USD, ETH/USD, LTC/USD |
| Currencies | Forex (spot) | 80+ | 40–100 | EUR/USD, USD/CAD, GBP/JPY |
| Commodities | CFD | 15+ | 8–30 | Gold, Silver, WTI Oil |
| Indices | CFD | 20+ | 10–50 | S&P 500, FTSE 100, DAX 40 |
| Bonds | Not available | 0 | 1–20 | – |
| Stablecoins | Not available | 0 | 2–10 | – |
| NFTs | Not available | 0 | 0–3 | – |
| Other derivatives | Not available | 0 | 1–10 | – |
Trading Tools & Apps
Forex.com provides a comprehensive platform suite tailored to different trading needs, whether you are a discretionary trader or you automate your strategies. The web-based trading experience brings together real-time data, powerful charting, and intuitive navigation. Order management is smooth, and trade tickets are highly customizable, providing the flexibility needed for fast-paced environments.
The MetaTrader 4 and MetaTrader 5 integrations offer deep technical analysis features, including dozens of default indicators, multi-chart layouts, and support for custom scripts or Expert Advisors. MT4 is a staple for those who prioritize reliability and community plugins, while MT5 stands out when more asset classes and improved order types are required. Both versions are available on desktop and as robust mobile apps, making position management accessible from anywhere.
Forex.com’s proprietary mobile app is remarkably user-friendly yet doesn’t sacrifice analytical power. Charting tools are responsive and comprehensive, allowing you to draw, annotate, and compare assets. The app supports all major order types, from OCO and trailing stops to take profit and stop loss, and even offers integrated research, economic calendars, and price alerts.
Automated trading is well-supported: MetaTrader users have access to EAs and can build or install advanced strategies, while API access is offered for those who wish to engineer fully customized systems. Negative balance protection provides a layer of security to manage risk in volatile markets.
The main limitation is that buying spot stocks or holding physical crypto is not available—trading is exclusively through CFDs and margin products. Copy trading and direct staking/earn features are not built into the core platform, but the breadth and depth of analytical, charting, and order execution tools remain a competitive strength.
| Feature | Verified Details |
|---|---|
| Mobile app (MetaTrader, etc.) | Proprietary forex.com app (iOS/Android); MetaTrader 4/5; no mobile wallet |
| Usability | Fluid, modern UI (forex.com & app); classic, technical interface in MT4/MT5 |
| Compatible software | MetaTrader 4/5, forex.com proprietary platform, REST API |
| Order types | Market, limit, stop-loss, take-profit, trailing stop, OCO |
| Charting and technical analysis | 70+ built-in indicators, drawing tools, templates, multi-timeframe support |
| Auto trading / Automated strategies | EAs (MetaTrader), REST API access for custom automation |
| Algorithmic trading | Full support via MT4/MT5 custom scripts, EA code, and API |
| Negative balance protection | Yes (for FX/CFD clients) |
| Trading signals | Integrated in platforms; Trading Central tools; no crypto-specific signals |
| Asset search and filters | Advanced filters across all asset classes |
| Spot stock purchase | Not available (CFD only) |
| Staking and earn | Not available |
Tip
Test your workflow by switching between the forex.com desktop, web, and mobile apps to find the optimal fit—mobile is ideal for real-time monitoring and execution, but the full web or desktop platform is better for deep analysis and strategy design. Always activate two-factor authentication and use demo mode to familiarize yourself with platform tools risk-free.
Account Opening and Deposits
Account opening
The account opening process on forex.com is designed for efficiency and regulatory compliance. Start by completing the online registration form, where you provide personal and financial details and set your preferred account credentials. Next, forex.com requires you to verify your identity by uploading a government-issued photo ID and proof of address, such as a bank statement or utility bill.
A regulatory questionnaire follows, assessing your trading background and financial profile to ensure product suitability under Canadian regulation. Submit all required documents through the secure portal. The compliance team then reviews your application, usually within 1–2 business days. Once your account is approved, you will receive a confirmation email, after which you can proceed to fund your account and begin trading.
Choosing Your Base Account Currency
Choose your base account currency when registering; changing it later can involve administrative procedures and may result in unnecessary conversion costs for deposits and withdrawals.
| Item | Details |
|---|---|
| Opening procedure | Online registration, KYC verification, regulatory questionnaire, document upload |
| Validation time | 1–2 business days (may vary during periods of high demand) |
| Accepted deposit methods | Credit/debit card, bank transfer, selected e-wallets |
| Minimum required deposit | $100 CAD (standard for Canadian users; may vary by method) |
| Required documents | Government-issued photo ID, proof of address (bank statement, utility bill) |
| Practical tip | Ensure documents are clear and match your registration details to avoid processing delays |
Deposits and withdrawals on forex.com
Deposits and withdrawals with forex.com are straightforward and built to support Canadian users smoothly. You can fund your account using credit/debit cards, bank wires, or popular e-wallets; CAD is supported, minimizing FX fees for local clients. Deposits via card or e-wallet are processed almost instantly, while bank transfers may take 1–2 days. Typically, there are no fees from forex.com for funding or withdrawing your account, though your bank may still apply its own transaction fees.
Withdrawals are made through the same channels. Processing for e-wallets and cards usually completes within 1–2 business days, while bank wires can take up to several days depending on your financial institution. Forex.com does not offer crypto deposit, stablecoin support, or an integrated crypto wallet—trading remains focused on fiat-based CFD and forex products.
Withdrawal Details and Fees
Always confirm your withdrawal details—funds are typically sent back using your original deposit method. Check if your issuing bank or payment provider charges additional fees, as these are outside forex.com’s control.
| Payment method | Accepted currencies | Minimum amount | Processing time | Possible fees |
|---|---|---|---|---|
| Credit card | CAD, USD, others | $100 CAD | Instant–30 minutes (deposit) | None from forex.com; card fees possible |
| Bank transfer | CAD, USD, others | $100 CAD | 1–2 business days | None from forex.com; bank fees possible |
| E-wallets | CAD, USD, others | $100 CAD | Instant–1 hour (deposit) | None from forex.com; wallet fees possible |
| Stablecoins/crypto | Not supported | — | — | — |
| Other local options | CAD | $100 CAD | Varies by provider | May incur provider’s own fees |
Account Types
forex.com is an established CFD and forex broker catering to both new and experienced traders. The platform offers a range of account types that are well-suited to individual needs, including accounts for standard trading, advanced ECN access, Islamic (swap-free) requirements, and institutional or professional users. For those who want to practise before trading for real, a full-featured demo account is also available. While forex.com focuses exclusively on CFDs and traditional forex—without spot crypto, staking, or cold storage—it provides accounts that are adaptable for Canadian traders seeking regulated, competitive access to global markets.
| Account type | Available | Main features |
|---|---|---|
| Demo account | ✅ | Virtual capital, real market environment, unlimited use |
| Standard account | ✅ | Classic CFD/forex account, variable spreads, no commission, suitable for most users |
| Raw ECN account | ✅ | Direct market access, ultra-low spreads, commission per trade—ideal for high-volume or active traders |
| Islamic account | ✅ | Swap-free for Sharia-compliant trading, no interest charged/paid |
| Professional account | ✅ | Higher leverage, premium services, higher eligibility requirements |
| CFD account | ✅ | Access to global forex, indices, commodities, and more via CFDs |
| Classic securities account | ❌ | Not available—forex.com does not provide direct stock/ETF dealing, CFDs only |
| Staking/earn account | ❌ | Not available—no staking, interest, or DeFi functionality |
| Cold storage account | ❌ | Not available—no wallet or crypto custody services |
| Tax-advantaged account | ❌ | Not available—no RRSP, TFSA, or similar options |
| Accepted base currencies | ✅ | CAD, USD, EUR, GBP, JPY, AUD, others (depending on platform version and funding method) |
Tip
If you’re just starting out, use the demo account to get familiar with platform tools and trading conditions. More active or cost-sensitive traders should compare the Standard and Raw ECN accounts—while the Raw ECN has lower spreads, remember to factor in commission fees to find your true trading cost.
How does forex.com compare to its competitors?
| forex.com | IG | Libertex | ActivTrades | |
|---|---|---|---|---|
| Minimum deposit | $100 CAD | $250 CAD (card) / $0 (wire) | $10 USD | $0 |
| Number of instruments | 80+ FX pairs, 220+ CFDs | 17,000+ | 250+ CFDs | 1,000+ CFDs |
| Spreads (examples) | EUR/USD: from 0.6 pips; GBP/USD: from 0.8 pips; Gold: from 0.3 pts | EUR/USD: from 0.6 pips; GBP/USD: from 0.9 pips; Gold: from 0.4 pts | EUR/USD: from 0.0 pips + commission; BTC/USD: from 0.05% | EUR/USD: from 0.5 pips; GBP/USD: from 0.7 pips; Gold: from 0.2 pts |
| Trading platforms | Proprietary Web/Desktop, MT4 | Proprietary platform, MT4, ProRealTime, L2 Dealer | Proprietary Web & Mobile, MT4, MT5 | ActivTrader, MT4, MT5 |
| Regulation | CIRO (Canada, formerly IIROC) | IIROC (Canada), FCA (UK) | CySEC (offshore for CA) | FCA (UK), SCB (offshore for CA) |
| Demo account | ✅ | ✅ | ✅ | ✅ |
| Copy trading | ❌ | ❌ | ✅ | Not explicitly advertised |
| Read the review | Read the review IG | Read the review Libertex | Read the review ActivTrades |
Customer reviews
forex.com holds a Trustpilot score of 4.1 out of 5, based on over 8,000 reviews.
Les utilisateurs mettent en avant plusieurs aspects positifs de la plateforme, notamment :
- Fast and straightforward account opening process
- Responsive and knowledgeable customer support
- Wide selection of forex pairs and CFD assets
- User-friendly trading platforms, especially for desktop
- Reliable execution and advanced charting tools
En revanche, plusieurs points négatifs sont régulièrement évoqués dans les avis :
- Occasional technical issues with trade execution during high volatility
- Platform downtime or slow performance during major market events
- Higher spreads on certain exotic pairs and indices
- Absence of copy trading or social trading features
- Withdrawal times are sometimes longer than expected
Voici quelques exemples représentatifs d’avis publiés sur Trustpilot :
*A.B. – 03/14/2025 : “Account setup was easy, and I appreciate the quick responses from customer support when I have questions.”* *M.K. – 01/27/2025 : “The platform works well most of the time but can lag or kick me out during busy trading hours. Still, I find the charts and order tools very good.”* *J.S. – 12/02/2024 : “The spreads are competitive for major forex pairs but can be expensive for indices. I wish they offered copy trading.”*
FAQ
Is forex.com regulated in CA?
forex.com is fully regulated in Canada by the Canadian Investment Regulatory Organization (CIRO, formerly IIROC). The platform is also a member of the Canadian Investor Protection Fund (CIPF), ensuring a high level of investor protection for Canadian clients.
What is the minimum deposit on forex.com?
The minimum deposit to open an account with forex.com in Canada is $100 CAD. This entry requirement may vary for other account types or funding methods, but $100 CAD is the standard threshold for most Canadian retail traders.
Does forex.com offer a welcome bonus?
forex.com does not usually offer a welcome bonus to Canadian clients due to strict Canadian regulations on trading promotions. Any special offers or campaigns are limited and should be verified directly on the official website.
How does leverage work on forex.com?
forex.com provides leverage based on CIRO regulations, which generally allow up to 50:1 leverage on major forex pairs for Canadian residents. Leverage levels differ according to the asset being traded and retail regulation, helping to manage trading risk.
How does forex.com make money?
forex.com primarily earns revenue from spreads on forex pairs, as well as commissions on certain account types and instruments. Additional income can arise from overnight financing charges (rollover/swap fees) and currency conversion on non-CAD trades.
Who is behind forex.com?
forex.com is a trading name of GAIN Capital Group LLC, which is part of StoneX Group Inc., a large US-based global financial services company that is listed on NASDAQ and serves millions of clients worldwide.
When was forex.com launched?
forex.com was established in 2001. With more than two decades in the industry, it has built a strong reputation for reliability and comprehensive trading services across the globe.
Does forex.com offer copy trading or social trading?
forex.com does not offer copy trading or social trading features for Canadian clients. The platform focuses on self-directed trading, advanced charts, and robust research tools rather than social or automated copy solutions.
How can I contact forex.com’s customer service?
You can contact forex.com’s customer service in Canada via telephone, live chat, or email. Support is available both during local market hours and extended hours, with a dedicated help centre and multilingual assistance for clients.
Does forex.com offer any promotions or referral programs?
Promotions, bonuses, and referral programs are generally not offered to Canadian clients due to regulatory restrictions. Any campaigns or special incentives would be time-limited and subject to current compliance guidelines, so it is best to check directly with forex.com for updates.
Is forex.com regulated in CA?
forex.com is fully regulated in Canada by the Canadian Investment Regulatory Organization (CIRO, formerly IIROC). The platform is also a member of the Canadian Investor Protection Fund (CIPF), ensuring a high level of investor protection for Canadian clients.
What is the minimum deposit on forex.com?
The minimum deposit to open an account with forex.com in Canada is $100 CAD. This entry requirement may vary for other account types or funding methods, but $100 CAD is the standard threshold for most Canadian retail traders.
Does forex.com offer a welcome bonus?
forex.com does not usually offer a welcome bonus to Canadian clients due to strict Canadian regulations on trading promotions. Any special offers or campaigns are limited and should be verified directly on the official website.
How does leverage work on forex.com?
forex.com provides leverage based on CIRO regulations, which generally allow up to 50:1 leverage on major forex pairs for Canadian residents. Leverage levels differ according to the asset being traded and retail regulation, helping to manage trading risk.
How does forex.com make money?
forex.com primarily earns revenue from spreads on forex pairs, as well as commissions on certain account types and instruments. Additional income can arise from overnight financing charges (rollover/swap fees) and currency conversion on non-CAD trades.
Who is behind forex.com?
forex.com is a trading name of GAIN Capital Group LLC, which is part of StoneX Group Inc., a large US-based global financial services company that is listed on NASDAQ and serves millions of clients worldwide.
When was forex.com launched?
forex.com was established in 2001. With more than two decades in the industry, it has built a strong reputation for reliability and comprehensive trading services across the globe.
Does forex.com offer copy trading or social trading?
forex.com does not offer copy trading or social trading features for Canadian clients. The platform focuses on self-directed trading, advanced charts, and robust research tools rather than social or automated copy solutions.
How can I contact forex.com’s customer service?
You can contact forex.com’s customer service in Canada via telephone, live chat, or email. Support is available both during local market hours and extended hours, with a dedicated help centre and multilingual assistance for clients.
Does forex.com offer any promotions or referral programs?
Promotions, bonuses, and referral programs are generally not offered to Canadian clients due to regulatory restrictions. Any campaigns or special incentives would be time-limited and subject to current compliance guidelines, so it is best to check directly with forex.com for updates.
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