CIBC Investor’s Edge

Our CIBC Investor’s Edge Broker Review 2025 2/5

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Nishadh Mohammed updated on January 27, 2025

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CIBC Investor’s Edge: A Summary

  • Low Trading Fees for Stocks and ETFs: CIBC Investor's Edge offers competitive fees on stock and ETF trades, which may appeal to cost-conscious Canadian traders.
  • Integration with CIBC Accounts: Clients who already bank with CIBC benefit from seamless integration between their banking and trading accounts, making fund transfers easier and faster.
  • Comprehensive Research Tools: The platform provides access to a range of research tools, including analyst reports, screeners, and market data, aiding in informed decision-making.
  • Access to Registered Accounts: CIBC Investor's Edge supports popular registered accounts such as RRSPs, TFSAs, and RESPs, which are tax-advantaged options for Canadian investors.
  • Outdated Trading Platform: The platform’s design is not user-friendly and lacks the modern interface and advanced features available with competitors, making navigation cumbersome.
  • High Fees for Non-Stock Trades: Options, fixed income, and mutual fund trades come with higher-than-average commissions, reducing its attractiveness for diversified investors.
  • No Access to Forex or Crypto Trading: The platform is heavily limited to traditional assets, excluding forex, cryptocurrencies, and a broader range of global markets, which restricts diversification options.
  • Lack of Advanced Tools for Active Traders: CIBC Investor's Edge does not provide advanced trading features such as real-time market depth or sophisticated algorithmic tools, limiting its appeal for day traders and professionals.
  • No Demo Account: The absence of a demo account makes it less ideal for beginners who wish to practice trading without risking real money.
Table of Contents
  • CIBC Investor’s Edge in Brief
  • Our opinion of CIBC Investor’s Edge
  • What types of accounts are available with CIBC Investor’s Edge in Canada?
  • Deposits and withdrawals at CIBC Investor’s Edge: How does it work?
  • Does CIBC Investor’s Edge offer copy trading?
  • What is the tax treatment of income generated by CIBC Investor’s Edge?
  • Contact: How do I contact CIBC Investor’s Edge customer service?
  • FAQs
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CIBC Investor’s Edge in Brief

FeatureDetails
📉 Minimum Deposit$0 (No minimum deposit)
📜 RegulationsIIROC (Investment Industry Regulatory Organization of Canada), CIPF
✅ OSC, BCSC and ASC RegistrationYes
📊 Available AssetsStocks (10,000+), ETFs (2,000+), Mutual Funds (500+), Bonds, GICs
⚙️ Trading ToolsDesktop and mobile platforms; no advanced tools
🎮 Demo AccountNot Available
🤝 Copy TradingNot Available
🕌 Islamic TradingNot Available
📈 LeverageNo leverage offered
💰 Fees$6.95 per stock/ETF trade; higher for mutual funds and options
📞 Customer SupportPhone, Email, Secure Messaging (No live chat)
⭐ Trustpilot Verified Reviews1.3/5 (1,562 reviews)
Key features of CIBC Investor's Edge
📉 Minimum Deposit
Details
$0 (No minimum deposit)
📜 Regulations
Details
IIROC (Investment Industry Regulatory Organization of Canada), CIPF
✅ OSC, BCSC and ASC Registration
Details
Yes
📊 Available Assets
Details
Stocks (10,000+), ETFs (2,000+), Mutual Funds (500+), Bonds, GICs
⚙️ Trading Tools
Details
Desktop and mobile platforms; no advanced tools
🎮 Demo Account
Details
Not Available
🤝 Copy Trading
Details
Not Available
🕌 Islamic Trading
Details
Not Available
📈 Leverage
Details
No leverage offered
💰 Fees
Details
$6.95 per stock/ETF trade; higher for mutual funds and options
📞 Customer Support
Details
Phone, Email, Secure Messaging (No live chat)
⭐ Trustpilot Verified Reviews
Details
1.3/5 (1,562 reviews)

Our opinion of CIBC Investor’s Edge

We particularly liked the integration between CIBC Investor’s Edge and other CIBC banking services, which makes fund transfers seamless for existing clients. The competitive fees for stock and ETF trades are also appealing for cost-conscious investors focused on these asset classes. Additionally, access to registered accounts such as RRSPs and TFSAs is a solid advantage for Canadian traders looking to leverage tax-advantaged investment options.

However, we would have liked to see a more modern and intuitive trading platform. The current interface feels outdated and lacks advanced tools that could benefit active traders or professionals.

The limited asset range, which excludes forex, cryptocurrencies, and direct access to international markets, further restricts its appeal for investors seeking diversified opportunities. The absence of a demo account also puts beginners at a disadvantage, as they are unable to practice without risking real money.

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Who is CIBC Investor's Edge designed for?

CIBC Investor’s Edge is best suited for long-term, buy-and-hold investors who are primarily interested in Canadian stocks, ETFs, or registered accounts.

Before you zero in on CIBC Investor's Edge, explore other options in the market.

Compare the best brokers in Canada and find the one that suits you!Compare brokers now

Let's find out more about our test results on CIBC Investor's Edge.

Security and reliability 3/5

CIBC Investor’s Edge is the self-directed investing platform offered by the Canadian Imperial Bank of Commerce (CIBC), one of Canada’s largest financial institutions. The platform has been in business for over two decades, leveraging CIBC’s long-standing reputation in the financial services industry. While specific user numbers are not disclosed, the platform primarily caters to Canadian clients, especially those who already bank with CIBC.

Despite being a well-established brokerage, CIBC Investor’s Edge has not received significant industry awards or recognitions in recent years, indicating a lack of innovation or competitive differentiation in the market.

CIBC Investor’s Edge is regulated by the Investment Industry Regulatory Organization of Canada (IIROC) and is a member of the Canadian Investor Protection Fund (CIPF), providing additional security to clients’ funds up to $1 million in case of broker insolvency. The broker is registered with the OSC, BCSC, and ASC, ensuring compliance with Canadian securities laws.

Risk Management Features

  • Account Protection: Funds are protected through CIPF membership.
  • Trading Limits: Clients can set specific trade limits to help manage their exposure.
  • Lack of Advanced Risk Tools: The platform does not offer advanced features like guaranteed stop-loss orders or two-factor authentication, which are standard among many competitors.

Market and asset diversity 2.5/5

CIBC Investor’s Edge positions itself as a platform tailored for long-term Canadian investors, focusing on traditional asset classes such as stocks, ETFs, mutual funds, bonds, and GICs. While the platform offers a solid selection of assets for registered accounts like RRSPs and TFSAs, its overall market and asset diversity fall short compared to industry competitors.

The exclusion of forex, cryptocurrencies, and global market access further limits its appeal for investors seeking diversification beyond Canadian and US markets.

AssetsTypeNumber (CIBC Investor's Edge)Market Average
StocksDirect10,000+12,000+
ETFsDirect2,000+3,000+
Mutual FundsDirect500+1,000+
BondsDirectExtensive rangeExtensive range
Guaranteed Investment Certificates (GICs)DirectVariety of termsVariety of terms
CIBC Investor's Edge market diversity and assets
Stocks
Type
Direct
Number (CIBC Investor's Edge)
10,000+
Market Average
12,000+
ETFs
Type
Direct
Number (CIBC Investor's Edge)
2,000+
Market Average
3,000+
Mutual Funds
Type
Direct
Number (CIBC Investor's Edge)
500+
Market Average
1,000+
Bonds
Type
Direct
Number (CIBC Investor's Edge)
Extensive range
Market Average
Extensive range
Guaranteed Investment Certificates (GICs)
Type
Direct
Number (CIBC Investor's Edge)
Variety of terms
Market Average
Variety of terms


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Our opinion on CIBC Investor Edge's offerings

While CIBC Investor’s Edge provides an adequate selection of core asset classes, the lower number of available ETFs and mutual funds compared to competitors, along with the absence of modern asset classes like cryptocurrencies or international options, limits its competitiveness in terms of diversity. This makes it more suitable for Canadian investors focused on traditional investments rather than those looking for broader exposure.

Platforms and tools 2/5

CIBC Investor’s Edge offers both desktop and mobile platforms designed to cater to long-term investors and those trading core asset classes like stocks, ETFs, and mutual funds. While functional, the platforms lack advanced features and fail to compete with the more modern, intuitive interfaces offered by industry leaders.

Platform Overview

  • Desktop Platform: The desktop interface is relatively basic, focusing on order placement and portfolio monitoring. However, its navigation feels outdated, making it less efficient for active traders or those managing multiple accounts.
  • Mobile App: The mobile application offers the essential features needed for trading on the go. Users can access account summaries, monitor holdings, and execute basic trades. Despite its utility, the app’s limited customization options and slower performance reduce its effectiveness compared to competitors.

Analysis Tools and Decision Aids

  • Research Reports: The platform provides access to third-party analyst reports and market data, which can assist in making informed investment decisions.
  • Basic Screeners: Investors can filter stocks, ETFs, and mutual funds using simple screening tools, though these lack the sophistication required for in-depth analysis.
  • Limited Technical Analysis: Charting tools and technical indicators are minimal, offering only the basics for casual traders.
  • Order Types: CIBC Investor’s Edge supports standard order types, including limit, market, and stop orders. However, it does not provide advanced order options like conditional orders or bracket orders.

Fees, spreads and commissions 2.5/5

CIBC Investor’s Edge positions itself as a cost-effective option for Canadian traders, particularly for stock and ETF trades. However, its fees for options, mutual funds, and bonds are higher than many competitors, limiting its appeal for those trading a more diversified portfolio.

Asset ClassCIBC Investor's Edge FeesMarket Average Fees
Stocks (Canadian & US)$6.95 per trade$5-$10 per trade
ETFs$6.95 per trade$0-$10 per trade
Options$6.95 + $1.25 per contract$5 + $1 per contract
Mutual Funds$6.95 per transaction$0-$10 per transaction
Bonds$25 per trade or negotiated rates$15-$25 per trade
CIBC Investor's Edge fees, spreads, and commissions
Stocks (Canadian & US)
CIBC Investor's Edge Fees
$6.95 per trade
Market Average Fees
$5-$10 per trade
ETFs
CIBC Investor's Edge Fees
$6.95 per trade
Market Average Fees
$0-$10 per trade
Options
CIBC Investor's Edge Fees
$6.95 + $1.25 per contract
Market Average Fees
$5 + $1 per contract
Mutual Funds
CIBC Investor's Edge Fees
$6.95 per transaction
Market Average Fees
$0-$10 per transaction
Bonds
CIBC Investor's Edge Fees
$25 per trade or negotiated rates
Market Average Fees
$15-$25 per trade

Other Fees

  • Deposit Fees: Free
  • Withdrawal Fees: Free for standard methods; international fees may apply
  • Inactivity Fees: $100 annually for accounts with less than $10,000 and no trades in 12 months
  • Overnight Fees: Not applicable, as leverage is not offered
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How is CIBC Investor's Edge price positioning?

While CIBC Investor’s Edge offers competitive pricing for stock and ETF trades, its high fees for options, mutual funds, and bonds reduce its overall value compared to other brokers in the Canadian market. Additionally, the inactivity fee can penalize less active traders, making it less favourable for casual investors.

Customer reviews 1.3/5

CIBC Investor’s Edge holds a Trustpilot rating of 1.3/5 based on 1,562 reviews, reflecting widespread customer dissatisfaction with the platform’s functionality, fees, and customer support.

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AvaTrade4.4/58,975
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OANDA4.1/5988
IFC Markets3.8/5508
XTB3.7/51,427
Moomoo3.7/5137
FXCM3.6/5577
QTrade2.1/515
Wealthsimple1.7/5407
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Questrade1.6/5236
Webull1.4/5266
National Bank Direct Brokerage1.4/596
Desjardins1.4/574
BMO InvestorLine1.3/51,032
CIBC Investor's Edge1.3/51,562
CIBC Investor's Edge vs competitors Trustpilot reviews
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4.4/5
Number of Reviews
8,975
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4.5/5
Number of Reviews
1,907
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4.4/5
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Star Trader
Trustpilot Rating
4.2/5
Number of Reviews
327
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4.1/5
Number of Reviews
988
IFC Markets
Trustpilot Rating
3.8/5
Number of Reviews
508
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3.7/5
Number of Reviews
1,427
Moomoo
Trustpilot Rating
3.7/5
Number of Reviews
137
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3.6/5
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577
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2.1/5
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15
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407
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1.7/5
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19
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1.6/5
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236
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1.4/5
Number of Reviews
266
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1.4/5
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96
Desjardins
Trustpilot Rating
1.4/5
Number of Reviews
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Trustpilot Rating
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Number of Reviews
1,032
CIBC Investor's Edge
Trustpilot Rating
1.3/5
Number of Reviews
1,562

Here are some recent testimonials from Canadian users:

  • Mark T (March 12, 2024): "I've been using CIBC Investor's Edge for over a year, and while the fees for stock trading are reasonable, the platform itself is outdated and hard to navigate. Transferring funds between accounts takes longer than expected, and I often experience delays during peak trading hours. Customer support was not helpful when I reported the issue."
  • Sarah M (August 7, 2024): "As a beginner investor, I found the lack of a demo account frustrating. I wanted to practice trading before risking real money, but this feature wasn’t available. The platform is also not very intuitive for new users, and it took a long time for me to figure out how to place trades. Support staff were polite but couldn’t provide the guidance I needed."
  • Daniel C (January 15, 2025): "I’ve had multiple issues with the platform over the past few months. Most recently, I encountered a problem when trying to withdraw funds; the process took almost two weeks despite repeated follow-ups. It’s disappointing to see a major bank like CIBC offering such a poor online trading experience. I’ve started looking for alternatives."

How is CIBC Investor's Edge positioned in relation to its competitors?

FeatureCIBC Investor's EdgeQuestradeXTBFusion Markets
📊 AssetsStocks, ETFs, Bonds, Mutual Funds, GICsStocks, ETFs, Bonds, Options, ForexForex, CFDs on Stocks, Indices, CommoditiesForex, CFDs on Stocks, Indices, Commodities
📉 Minimum Deposit$0$1,000 CAD$0$0
⚙️ PlatformsDesktop, Mobile (basic)Desktop, Mobile, WebTraderWebTrader, xStationMetaTrader 4, MetaTrader 5
💰 Fees$6.95 per stock/ETF trade$4.95 - $9.95 per stock/ETF tradeCompetitive spreads, no commissions on ETFsUltra-low spreads, no commissions
🤝 Copy TradingNot AvailableNot AvailableAvailable via xSocialAvailable via Myfxbook
🎮 Demo AccountNot AvailableAvailableAvailableAvailable
📜 RegulationIIROC, CIPFIIROC, CIPFFCA, CySEC, KNFASIC, VFSC
CIBC Investor's Edge vs competitors
📊 Assets
CIBC Investor's Edge
Stocks, ETFs, Bonds, Mutual Funds, GICs
Questrade
Stocks, ETFs, Bonds, Options, Forex
XTB
Forex, CFDs on Stocks, Indices, Commodities
Fusion Markets
Forex, CFDs on Stocks, Indices, Commodities
📉 Minimum Deposit
CIBC Investor's Edge
$0
Questrade
$1,000 CAD
XTB
$0
Fusion Markets
$0
⚙️ Platforms
CIBC Investor's Edge
Desktop, Mobile (basic)
Questrade
Desktop, Mobile, WebTrader
XTB
WebTrader, xStation
Fusion Markets
MetaTrader 4, MetaTrader 5
💰 Fees
CIBC Investor's Edge
$6.95 per stock/ETF trade
Questrade
$4.95 - $9.95 per stock/ETF trade
XTB
Competitive spreads, no commissions on ETFs
Fusion Markets
Ultra-low spreads, no commissions
🤝 Copy Trading
CIBC Investor's Edge
Not Available
Questrade
Not Available
XTB
Available via xSocial
Fusion Markets
Available via Myfxbook
🎮 Demo Account
CIBC Investor's Edge
Not Available
Questrade
Available
XTB
Available
Fusion Markets
Available
📜 Regulation
CIBC Investor's Edge
IIROC, CIPF
Questrade
IIROC, CIPF
XTB
FCA, CySEC, KNF
Fusion Markets
ASIC, VFSC
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Conclusion of our review on CIBC Investor’s Edge

CIBC Investor’s Edge caters primarily to Canadian investors with a focus on traditional assets like stocks, ETFs, and mutual funds. While it offers competitive fees for stock and ETF trades and integration with other CIBC accounts, it struggles to match the flexibility, advanced tools, and modern features offered by global competitors. The absence of a demo account, copy trading, and advanced trading platforms limits its appeal for active and professional traders.

For investors looking for diversified global exposure, access to modern tools, and features like copy trading or ultra-low fees, other brokers provide more comprehensive offerings. CIBC Investor’s Edge is best suited for long-term, conservative investors focusing on Canadian markets and registered accounts.

Before opening an account with CIBC Investor’s Edge, compare the best brokers in Canada:

Compare the best brokers in Canada and find the one that suits you!Compare brokers now

What types of accounts are available with CIBC Investor’s Edge in Canada?

CIBC Investor’s Edge offers a limited range of account types designed to cater primarily to Canadian investors seeking traditional investment options. These include individual accounts, joint accounts, and tax-advantaged registered accounts. Below is a summary table comparing the main characteristics of these accounts.

Account TypeIndividual AccountJoint AccountRegistered Accounts (RRSP, TFSA, RESP)
EligibilityAny individual over 18Two or more account holdersCanadian residents eligible for registered plans
PurposeGeneral investing and tradingShared ownership for spouses or partnersTax-advantaged savings and investments
Asset AccessStocks, ETFs, Bonds, Mutual Funds, GICsStocks, ETFs, Bonds, Mutual Funds, GICsStocks, ETFs, Bonds, Mutual Funds, GICs
Account FeesNo monthly feesNo monthly feesRRSP: $100/year (waived under conditions)
Tax BenefitsNoneNoneTax-free growth or deferred tax contributions
Additional FeaturesBasic research toolsBasic research toolsEligible for government grants (RESP)
Account Types Offered by CIBC Investor’s Edge
Eligibility
Individual Account
Any individual over 18
Joint Account
Two or more account holders
Registered Accounts (RRSP, TFSA, RESP)
Canadian residents eligible for registered plans
Purpose
Individual Account
General investing and trading
Joint Account
Shared ownership for spouses or partners
Registered Accounts (RRSP, TFSA, RESP)
Tax-advantaged savings and investments
Asset Access
Individual Account
Stocks, ETFs, Bonds, Mutual Funds, GICs
Joint Account
Stocks, ETFs, Bonds, Mutual Funds, GICs
Registered Accounts (RRSP, TFSA, RESP)
Stocks, ETFs, Bonds, Mutual Funds, GICs
Account Fees
Individual Account
No monthly fees
Joint Account
No monthly fees
Registered Accounts (RRSP, TFSA, RESP)
RRSP: $100/year (waived under conditions)
Tax Benefits
Individual Account
None
Joint Account
None
Registered Accounts (RRSP, TFSA, RESP)
Tax-free growth or deferred tax contributions
Additional Features
Individual Account
Basic research tools
Joint Account
Basic research tools
Registered Accounts (RRSP, TFSA, RESP)
Eligible for government grants (RESP)

Individual Account

The Individual Account is the standard offering for investors looking to trade stocks, ETFs, mutual funds, and other assets. It is accessible to anyone over 18 and comes with no monthly fees. This account is ideal for those who do not need tax-advantaged features or shared ownership.

Joint Account

The Joint Account is suitable for couples, families, or partners who wish to share investment ownership. Like the Individual Account, it has no monthly fees and allows access to the same range of assets. This account is particularly useful for shared financial goals.

Registered Accounts (RRSP, TFSA, RESP)

CIBC Investor’s Edge provides access to registered accounts such as RRSPs (Registered Retirement Savings Plans), TFSAs (Tax-Free Savings Accounts), and RESPs (Registered Education Savings Plans). These accounts offer significant tax benefits:

  • RRSP: Contributions are tax-deductible, and growth is tax-deferred.
  • TFSA: Investment growth is tax-free.
  • RESP: Contributions may be eligible for government grants to help save for education.
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No demo or Islamic account

CIBC Investor’s Edge does not offer a demo account. This lack of a practice platform can be a disadvantage for beginners who wish to learn and test trading strategies without risking real money. CIBC Investor’s Edge also does not provide an Islamic account making it unsuitable for traders seeking Sharia-compliant investment options.

Deposits and withdrawals at CIBC Investor’s Edge: How does it work?

MethodSupported CurrenciesProcessing TimeframeFees
Bank TransferCAD, USD1-3 business daysFree
Online Bill PaymentCAD1-2 business daysFree
Cheque DepositCADUp to 5 business daysFree
Electronic Funds Transfer (EFT)CAD, USD2-5 business daysFree for domestic; fees may apply for international transfers
CIBC Investor's Edge deposits and withdrawals
Bank Transfer
Supported Currencies
CAD, USD
Processing Timeframe
1-3 business days
Fees
Free
Online Bill Payment
Supported Currencies
CAD
Processing Timeframe
1-2 business days
Fees
Free
Cheque Deposit
Supported Currencies
CAD
Processing Timeframe
Up to 5 business days
Fees
Free
Electronic Funds Transfer (EFT)
Supported Currencies
CAD, USD
Processing Timeframe
2-5 business days
Fees
Free for domestic; fees may apply for international transfers

CIBC Investor’s Edge provides a range of deposit and withdrawal methods with no fees for domestic transfers, which is a notable advantage for cost-conscious traders.

However, processing times are slower compared to many competitors that offer instant or same-day processing for electronic transfers. The limited currency support (primarily CAD and USD) restricts its suitability for traders dealing in diverse global currencies.

Additionally, the absence of modern payment methods like credit cards or digital wallets puts CIBC Investor’s Edge at a disadvantage when compared to brokers with more flexible and faster funding options.

Does CIBC Investor’s Edge offer copy trading?

CIBC Investor’s Edge does not offer copy trading or social trading features. Unlike brokers that support modern platforms designed for copying successful traders or interacting with a social trading community, CIBC Investor’s Edge focuses solely on traditional, self-directed investing.

The absence of copy trading means that users cannot replicate the trades of experienced investors or benefit from automated strategies. Similarly, there is no built-in social trading platform that allows for interaction, discussion, or collaboration among traders.

While this limitation may not affect long-term investors focused on building and managing their portfolios independently, it places CIBC Investor’s Edge at a disadvantage compared to brokers that cater to more active or community-driven trading styles.

Traders seeking access to collaborative or automated trading options may need to consider alternative platforms better suited to their needs.

What is the tax treatment of income generated by CIBC Investor’s Edge?

Income generated through CIBC Investor’s Edge is subject to Canada’s tax laws. Capital gains, dividends, and interest earned from investments are taxable under the Canadian tax system. Capital gains are taxed on 50% of the realized gain, while dividends may qualify for a dividend tax credit, reducing the overall tax liability. Interest income, however, is taxed at the individual’s full marginal tax rate.

Investors using registered accounts like RRSPs or TFSAs can benefit from tax advantages. RRSPs allow for tax-deferred growth until withdrawal, and TFSAs provide tax-free growth and withdrawals.

How to Declare Trading Income or Revenues?

  • Capital Gains: Report capital gains or losses on Schedule 3 of your tax return. Ensure you calculate the adjusted cost base (ACB) to determine the correct gain or loss.
  • Dividends: Include dividends on Line 12000 of your return and apply the dividend tax credit, which can be found on your T5 tax slip.
  • Interest Income: Report interest income on Line 12100 of your return. Interest income is fully taxable and must be declared as earned.

CIBC Investor’s Edge provides account statements and T-slips (e.g., T5) to assist with reporting taxable income, ensuring compliance with Canadian tax laws.

Points to Remember

  • Keep Detailed Records: Maintain records of all trades, including buy and sell prices, dates, and fees, to ensure accurate reporting.
  • Registered Accounts: Use RRSPs or TFSAs for tax-efficient investing where possible.
  • Deadlines: File your tax return by the annual deadline (typically April 30) to avoid penalties.
  • Foreign Investments: If trading foreign assets, be aware of withholding taxes that may apply to dividends or interest, and claim a foreign tax credit if eligible.

Contact: How do I contact CIBC Investor’s Edge customer service?

Request TypeMeans of ContactOpening Hours
📂 Open an AccountOnline application form, Phone: 1-800-567-33438:00 AM - 8:00 PM (Monday-Friday)
💵 Make a WithdrawalOnline withdrawal request, Phone: 1-800-567-33438:00 AM - 8:00 PM (Monday-Friday)
🛠️ Contact Technical SupportPhone: 1-800-567-3343, Email: [email protected]8:00 AM - 8:00 PM (Monday-Friday)
📩 Make a ComplaintEmail: [email protected], Contact form on website9:00 AM - 5:00 PM (Monday-Friday)
🔄 General InquiriesPhone: 1-800-567-3343, Social media (Twitter, Facebook)8:00 AM - 8:00 PM (Monday-Friday)
CIBC Investor's Edge Contact Information
📂 Open an Account
Means of Contact
Online application form, Phone: 1-800-567-3343
Opening Hours
8:00 AM - 8:00 PM (Monday-Friday)
💵 Make a Withdrawal
Means of Contact
Online withdrawal request, Phone: 1-800-567-3343
Opening Hours
8:00 AM - 8:00 PM (Monday-Friday)
🛠️ Contact Technical Support
Means of Contact
Phone: 1-800-567-3343, Email: [email protected]
Opening Hours
8:00 AM - 8:00 PM (Monday-Friday)
📩 Make a Complaint
Means of Contact
Email: [email protected], Contact form on website
Opening Hours
9:00 AM - 5:00 PM (Monday-Friday)
🔄 General Inquiries
Means of Contact
Phone: 1-800-567-3343, Social media (Twitter, Facebook)
Opening Hours
8:00 AM - 8:00 PM (Monday-Friday)

FAQs

Is CIBC Investor's Edge a reliable broker or a scam?
CIBC Investor's Edge is a legitimate broker backed by the Canadian Imperial Bank of Commerce (CIBC), one of Canada’s largest and most trusted financial institutions. It is regulated by the Investment Industry Regulatory Organization of Canada (IIROC) and a member of the Canadian Investor Protection Fund (CIPF). This ensures compliance with strict regulations and provides up to $1 million in account protection.
What is the minimum deposit to open an account with CIBC Investor's Edge?
CIBC Investor’s Edge does not require a minimum deposit to open an account. This makes it accessible to investors with varying levels of capital, though maintaining a balance of at least $10,000 is required to avoid the $100 annual inactivity fee.
Does CIBC Investor's Edge offer a welcome bonus?
Currently, CIBC Investor’s Edge does not offer any welcome bonuses or promotional incentives for new clients. This is a drawback compared to competitors that provide cash rewards or fee credits to attract new investors.
Is CIBC Investor's Edge registered with the OSC, BCSC or ASC?
Yes, CIBC Investor's Edge is registered with the Ontario Securities Commission (OSC), British Columbia Securities Commission (BCSC), and Alberta Securities Commission (ASC). This ensures that the broker operates in compliance with regional securities laws across Canada.
What level of leverage does CIBC Investor's Edge offer?
CIBC Investor’s Edge does not offer leverage, as it primarily caters to long-term investors and self-directed traders focusing on traditional asset classes like stocks, ETFs, and bonds. This makes it less suitable for traders looking to engage in leveraged or margin trading.
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Nishadh Mohammed
HelloSafe
Nishadh Mohammed is a seasoned news editor and financial writer, working with HelloSafe since May 2023. Nishadh has developed expertise in financial markets, insurance, and investment products, with a deep understanding of the Canadian financial landscape. He has honed his SEO skills and content marketing strategies while writing for Canadian publishing houses. Armed with a master's in Business Analytics and extensive journalistic experience, Nishadh uniquely combines data proficiency and thorough research to deliver comprehensive and accessible information.

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