CIBC Investor’s Edge: A Summary
- Low Trading Fees for Stocks and ETFs: CIBC Investor's Edge offers competitive fees on stock and ETF trades, which may appeal to cost-conscious Canadian traders.
- Integration with CIBC Accounts: Clients who already bank with CIBC benefit from seamless integration between their banking and trading accounts, making fund transfers easier and faster.
- Comprehensive Research Tools: The platform provides access to a range of research tools, including analyst reports, screeners, and market data, aiding in informed decision-making.
- Access to Registered Accounts: CIBC Investor's Edge supports popular registered accounts such as RRSPs, TFSAs, and RESPs, which are tax-advantaged options for Canadian investors.
- Outdated Trading Platform: The platform’s design is not user-friendly and lacks the modern interface and advanced features available with competitors, making navigation cumbersome.
- High Fees for Non-Stock Trades: Options, fixed income, and mutual fund trades come with higher-than-average commissions, reducing its attractiveness for diversified investors.
- No Access to Forex or Crypto Trading: The platform is heavily limited to traditional assets, excluding forex, cryptocurrencies, and a broader range of global markets, which restricts diversification options.
- Lack of Advanced Tools for Active Traders: CIBC Investor's Edge does not provide advanced trading features such as real-time market depth or sophisticated algorithmic tools, limiting its appeal for day traders and professionals.
- No Demo Account: The absence of a demo account makes it less ideal for beginners who wish to practice trading without risking real money.
- CIBC Investor’s Edge in Brief
- Our opinion of CIBC Investor’s Edge
- What types of accounts are available with CIBC Investor’s Edge in Canada?
- Deposits and withdrawals at CIBC Investor’s Edge: How does it work?
- Does CIBC Investor’s Edge offer copy trading?
- What is the tax treatment of income generated by CIBC Investor’s Edge?
- Contact: How do I contact CIBC Investor’s Edge customer service?
- FAQs
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CIBC Investor’s Edge in Brief
Feature | Details |
---|---|
📉 Minimum Deposit | $0 (No minimum deposit) |
📜 Regulations | IIROC (Investment Industry Regulatory Organization of Canada), CIPF |
✅ OSC, BCSC and ASC Registration | Yes |
📊 Available Assets | Stocks (10,000+), ETFs (2,000+), Mutual Funds (500+), Bonds, GICs |
⚙️ Trading Tools | Desktop and mobile platforms; no advanced tools |
🎮 Demo Account | Not Available |
🤝 Copy Trading | Not Available |
🕌 Islamic Trading | Not Available |
📈 Leverage | No leverage offered |
💰 Fees | $6.95 per stock/ETF trade; higher for mutual funds and options |
📞 Customer Support | Phone, Email, Secure Messaging (No live chat) |
⭐ Trustpilot Verified Reviews | 1.3/5 (1,562 reviews) |
Our opinion of CIBC Investor’s Edge
We particularly liked the integration between CIBC Investor’s Edge and other CIBC banking services, which makes fund transfers seamless for existing clients. The competitive fees for stock and ETF trades are also appealing for cost-conscious investors focused on these asset classes. Additionally, access to registered accounts such as RRSPs and TFSAs is a solid advantage for Canadian traders looking to leverage tax-advantaged investment options.
However, we would have liked to see a more modern and intuitive trading platform. The current interface feels outdated and lacks advanced tools that could benefit active traders or professionals.
The limited asset range, which excludes forex, cryptocurrencies, and direct access to international markets, further restricts its appeal for investors seeking diversified opportunities. The absence of a demo account also puts beginners at a disadvantage, as they are unable to practice without risking real money.
Who is CIBC Investor's Edge designed for?
CIBC Investor’s Edge is best suited for long-term, buy-and-hold investors who are primarily interested in Canadian stocks, ETFs, or registered accounts.
Before you zero in on CIBC Investor's Edge, explore other options in the market.
Let's find out more about our test results on CIBC Investor's Edge.
Security and reliability 3/5
CIBC Investor’s Edge is the self-directed investing platform offered by the Canadian Imperial Bank of Commerce (CIBC), one of Canada’s largest financial institutions. The platform has been in business for over two decades, leveraging CIBC’s long-standing reputation in the financial services industry. While specific user numbers are not disclosed, the platform primarily caters to Canadian clients, especially those who already bank with CIBC.
Despite being a well-established brokerage, CIBC Investor’s Edge has not received significant industry awards or recognitions in recent years, indicating a lack of innovation or competitive differentiation in the market.
CIBC Investor’s Edge is regulated by the Investment Industry Regulatory Organization of Canada (IIROC) and is a member of the Canadian Investor Protection Fund (CIPF), providing additional security to clients’ funds up to $1 million in case of broker insolvency. The broker is registered with the OSC, BCSC, and ASC, ensuring compliance with Canadian securities laws.
Risk Management Features
- Account Protection: Funds are protected through CIPF membership.
- Trading Limits: Clients can set specific trade limits to help manage their exposure.
- Lack of Advanced Risk Tools: The platform does not offer advanced features like guaranteed stop-loss orders or two-factor authentication, which are standard among many competitors.
Market and asset diversity 2.5/5
CIBC Investor’s Edge positions itself as a platform tailored for long-term Canadian investors, focusing on traditional asset classes such as stocks, ETFs, mutual funds, bonds, and GICs. While the platform offers a solid selection of assets for registered accounts like RRSPs and TFSAs, its overall market and asset diversity fall short compared to industry competitors.
The exclusion of forex, cryptocurrencies, and global market access further limits its appeal for investors seeking diversification beyond Canadian and US markets.
Assets | Type | Number (CIBC Investor's Edge) | Market Average |
---|---|---|---|
Stocks | Direct | 10,000+ | 12,000+ |
ETFs | Direct | 2,000+ | 3,000+ |
Mutual Funds | Direct | 500+ | 1,000+ |
Bonds | Direct | Extensive range | Extensive range |
Guaranteed Investment Certificates (GICs) | Direct | Variety of terms | Variety of terms |
Our opinion on CIBC Investor Edge's offerings
While CIBC Investor’s Edge provides an adequate selection of core asset classes, the lower number of available ETFs and mutual funds compared to competitors, along with the absence of modern asset classes like cryptocurrencies or international options, limits its competitiveness in terms of diversity. This makes it more suitable for Canadian investors focused on traditional investments rather than those looking for broader exposure.
Platforms and tools 2/5
CIBC Investor’s Edge offers both desktop and mobile platforms designed to cater to long-term investors and those trading core asset classes like stocks, ETFs, and mutual funds. While functional, the platforms lack advanced features and fail to compete with the more modern, intuitive interfaces offered by industry leaders.
Platform Overview
- Desktop Platform: The desktop interface is relatively basic, focusing on order placement and portfolio monitoring. However, its navigation feels outdated, making it less efficient for active traders or those managing multiple accounts.
- Mobile App: The mobile application offers the essential features needed for trading on the go. Users can access account summaries, monitor holdings, and execute basic trades. Despite its utility, the app’s limited customization options and slower performance reduce its effectiveness compared to competitors.
Analysis Tools and Decision Aids
- Research Reports: The platform provides access to third-party analyst reports and market data, which can assist in making informed investment decisions.
- Basic Screeners: Investors can filter stocks, ETFs, and mutual funds using simple screening tools, though these lack the sophistication required for in-depth analysis.
- Limited Technical Analysis: Charting tools and technical indicators are minimal, offering only the basics for casual traders.
- Order Types: CIBC Investor’s Edge supports standard order types, including limit, market, and stop orders. However, it does not provide advanced order options like conditional orders or bracket orders.
Fees, spreads and commissions 2.5/5
CIBC Investor’s Edge positions itself as a cost-effective option for Canadian traders, particularly for stock and ETF trades. However, its fees for options, mutual funds, and bonds are higher than many competitors, limiting its appeal for those trading a more diversified portfolio.
Asset Class | CIBC Investor's Edge Fees | Market Average Fees |
---|---|---|
Stocks (Canadian & US) | $6.95 per trade | $5-$10 per trade |
ETFs | $6.95 per trade | $0-$10 per trade |
Options | $6.95 + $1.25 per contract | $5 + $1 per contract |
Mutual Funds | $6.95 per transaction | $0-$10 per transaction |
Bonds | $25 per trade or negotiated rates | $15-$25 per trade |
Other Fees
- Deposit Fees: Free
- Withdrawal Fees: Free for standard methods; international fees may apply
- Inactivity Fees: $100 annually for accounts with less than $10,000 and no trades in 12 months
- Overnight Fees: Not applicable, as leverage is not offered
How is CIBC Investor's Edge price positioning?
While CIBC Investor’s Edge offers competitive pricing for stock and ETF trades, its high fees for options, mutual funds, and bonds reduce its overall value compared to other brokers in the Canadian market. Additionally, the inactivity fee can penalize less active traders, making it less favourable for casual investors.
Customer reviews 1.3/5
CIBC Investor’s Edge holds a Trustpilot rating of 1.3/5 based on 1,562 reviews, reflecting widespread customer dissatisfaction with the platform’s functionality, fees, and customer support.
Broker | Trustpilot Rating | Number of Reviews |
---|---|---|
AvaTrade | 4.4/5 | 8,975 |
Fusion Markets | 4.5/5 | 1,907 |
Axi | 4.4/5 | 2,670 |
FBS | 4.3/5 | 3,767 |
Star Trader | 4.2/5 | 327 |
OANDA | 4.1/5 | 988 |
IFC Markets | 3.8/5 | 508 |
XTB | 3.7/5 | 1,427 |
Moomoo | 3.7/5 | 137 |
FXCM | 3.6/5 | 577 |
QTrade | 2.1/5 | 15 |
Wealthsimple | 1.7/5 | 407 |
Scotia iTRADE | 1.7/5 | 19 |
Questrade | 1.6/5 | 236 |
Webull | 1.4/5 | 266 |
National Bank Direct Brokerage | 1.4/5 | 96 |
Desjardins | 1.4/5 | 74 |
BMO InvestorLine | 1.3/5 | 1,032 |
CIBC Investor's Edge | 1.3/5 | 1,562 |
Here are some recent testimonials from Canadian users:
- Mark T (March 12, 2024): "I've been using CIBC Investor's Edge for over a year, and while the fees for stock trading are reasonable, the platform itself is outdated and hard to navigate. Transferring funds between accounts takes longer than expected, and I often experience delays during peak trading hours. Customer support was not helpful when I reported the issue."
- Sarah M (August 7, 2024): "As a beginner investor, I found the lack of a demo account frustrating. I wanted to practice trading before risking real money, but this feature wasn’t available. The platform is also not very intuitive for new users, and it took a long time for me to figure out how to place trades. Support staff were polite but couldn’t provide the guidance I needed."
- Daniel C (January 15, 2025): "I’ve had multiple issues with the platform over the past few months. Most recently, I encountered a problem when trying to withdraw funds; the process took almost two weeks despite repeated follow-ups. It’s disappointing to see a major bank like CIBC offering such a poor online trading experience. I’ve started looking for alternatives."
How is CIBC Investor's Edge positioned in relation to its competitors?
Feature | CIBC Investor's Edge | Questrade | XTB | Fusion Markets |
---|---|---|---|---|
📊 Assets | Stocks, ETFs, Bonds, Mutual Funds, GICs | Stocks, ETFs, Bonds, Options, Forex | Forex, CFDs on Stocks, Indices, Commodities | Forex, CFDs on Stocks, Indices, Commodities |
📉 Minimum Deposit | $0 | $1,000 CAD | $0 | $0 |
⚙️ Platforms | Desktop, Mobile (basic) | Desktop, Mobile, WebTrader | WebTrader, xStation | MetaTrader 4, MetaTrader 5 |
💰 Fees | $6.95 per stock/ETF trade | $4.95 - $9.95 per stock/ETF trade | Competitive spreads, no commissions on ETFs | Ultra-low spreads, no commissions |
🤝 Copy Trading | Not Available | Not Available | Available via xSocial | Available via Myfxbook |
🎮 Demo Account | Not Available | Available | Available | Available |
📜 Regulation | IIROC, CIPF | IIROC, CIPF | FCA, CySEC, KNF | ASIC, VFSC |
Conclusion of our review on CIBC Investor’s Edge
CIBC Investor’s Edge caters primarily to Canadian investors with a focus on traditional assets like stocks, ETFs, and mutual funds. While it offers competitive fees for stock and ETF trades and integration with other CIBC accounts, it struggles to match the flexibility, advanced tools, and modern features offered by global competitors. The absence of a demo account, copy trading, and advanced trading platforms limits its appeal for active and professional traders.
For investors looking for diversified global exposure, access to modern tools, and features like copy trading or ultra-low fees, other brokers provide more comprehensive offerings. CIBC Investor’s Edge is best suited for long-term, conservative investors focusing on Canadian markets and registered accounts.
Before opening an account with CIBC Investor’s Edge, compare the best brokers in Canada:
What types of accounts are available with CIBC Investor’s Edge in Canada?
CIBC Investor’s Edge offers a limited range of account types designed to cater primarily to Canadian investors seeking traditional investment options. These include individual accounts, joint accounts, and tax-advantaged registered accounts. Below is a summary table comparing the main characteristics of these accounts.
Account Type | Individual Account | Joint Account | Registered Accounts (RRSP, TFSA, RESP) |
---|---|---|---|
Eligibility | Any individual over 18 | Two or more account holders | Canadian residents eligible for registered plans |
Purpose | General investing and trading | Shared ownership for spouses or partners | Tax-advantaged savings and investments |
Asset Access | Stocks, ETFs, Bonds, Mutual Funds, GICs | Stocks, ETFs, Bonds, Mutual Funds, GICs | Stocks, ETFs, Bonds, Mutual Funds, GICs |
Account Fees | No monthly fees | No monthly fees | RRSP: $100/year (waived under conditions) |
Tax Benefits | None | None | Tax-free growth or deferred tax contributions |
Additional Features | Basic research tools | Basic research tools | Eligible for government grants (RESP) |
Individual Account
The Individual Account is the standard offering for investors looking to trade stocks, ETFs, mutual funds, and other assets. It is accessible to anyone over 18 and comes with no monthly fees. This account is ideal for those who do not need tax-advantaged features or shared ownership.
Joint Account
The Joint Account is suitable for couples, families, or partners who wish to share investment ownership. Like the Individual Account, it has no monthly fees and allows access to the same range of assets. This account is particularly useful for shared financial goals.
Registered Accounts (RRSP, TFSA, RESP)
CIBC Investor’s Edge provides access to registered accounts such as RRSPs (Registered Retirement Savings Plans), TFSAs (Tax-Free Savings Accounts), and RESPs (Registered Education Savings Plans). These accounts offer significant tax benefits:
- RRSP: Contributions are tax-deductible, and growth is tax-deferred.
- TFSA: Investment growth is tax-free.
- RESP: Contributions may be eligible for government grants to help save for education.
No demo or Islamic account
CIBC Investor’s Edge does not offer a demo account. This lack of a practice platform can be a disadvantage for beginners who wish to learn and test trading strategies without risking real money. CIBC Investor’s Edge also does not provide an Islamic account making it unsuitable for traders seeking Sharia-compliant investment options.
Deposits and withdrawals at CIBC Investor’s Edge: How does it work?
Method | Supported Currencies | Processing Timeframe | Fees |
---|---|---|---|
Bank Transfer | CAD, USD | 1-3 business days | Free |
Online Bill Payment | CAD | 1-2 business days | Free |
Cheque Deposit | CAD | Up to 5 business days | Free |
Electronic Funds Transfer (EFT) | CAD, USD | 2-5 business days | Free for domestic; fees may apply for international transfers |
CIBC Investor’s Edge provides a range of deposit and withdrawal methods with no fees for domestic transfers, which is a notable advantage for cost-conscious traders.
However, processing times are slower compared to many competitors that offer instant or same-day processing for electronic transfers. The limited currency support (primarily CAD and USD) restricts its suitability for traders dealing in diverse global currencies.
Additionally, the absence of modern payment methods like credit cards or digital wallets puts CIBC Investor’s Edge at a disadvantage when compared to brokers with more flexible and faster funding options.
Does CIBC Investor’s Edge offer copy trading?
CIBC Investor’s Edge does not offer copy trading or social trading features. Unlike brokers that support modern platforms designed for copying successful traders or interacting with a social trading community, CIBC Investor’s Edge focuses solely on traditional, self-directed investing.
The absence of copy trading means that users cannot replicate the trades of experienced investors or benefit from automated strategies. Similarly, there is no built-in social trading platform that allows for interaction, discussion, or collaboration among traders.
While this limitation may not affect long-term investors focused on building and managing their portfolios independently, it places CIBC Investor’s Edge at a disadvantage compared to brokers that cater to more active or community-driven trading styles.
Traders seeking access to collaborative or automated trading options may need to consider alternative platforms better suited to their needs.
What is the tax treatment of income generated by CIBC Investor’s Edge?
Income generated through CIBC Investor’s Edge is subject to Canada’s tax laws. Capital gains, dividends, and interest earned from investments are taxable under the Canadian tax system. Capital gains are taxed on 50% of the realized gain, while dividends may qualify for a dividend tax credit, reducing the overall tax liability. Interest income, however, is taxed at the individual’s full marginal tax rate.
Investors using registered accounts like RRSPs or TFSAs can benefit from tax advantages. RRSPs allow for tax-deferred growth until withdrawal, and TFSAs provide tax-free growth and withdrawals.
How to Declare Trading Income or Revenues?
- Capital Gains: Report capital gains or losses on Schedule 3 of your tax return. Ensure you calculate the adjusted cost base (ACB) to determine the correct gain or loss.
- Dividends: Include dividends on Line 12000 of your return and apply the dividend tax credit, which can be found on your T5 tax slip.
- Interest Income: Report interest income on Line 12100 of your return. Interest income is fully taxable and must be declared as earned.
CIBC Investor’s Edge provides account statements and T-slips (e.g., T5) to assist with reporting taxable income, ensuring compliance with Canadian tax laws.
Points to Remember
- Keep Detailed Records: Maintain records of all trades, including buy and sell prices, dates, and fees, to ensure accurate reporting.
- Registered Accounts: Use RRSPs or TFSAs for tax-efficient investing where possible.
- Deadlines: File your tax return by the annual deadline (typically April 30) to avoid penalties.
- Foreign Investments: If trading foreign assets, be aware of withholding taxes that may apply to dividends or interest, and claim a foreign tax credit if eligible.
Contact: How do I contact CIBC Investor’s Edge customer service?
Request Type | Means of Contact | Opening Hours |
---|---|---|
📂 Open an Account | Online application form, Phone: 1-800-567-3343 | 8:00 AM - 8:00 PM (Monday-Friday) |
💵 Make a Withdrawal | Online withdrawal request, Phone: 1-800-567-3343 | 8:00 AM - 8:00 PM (Monday-Friday) |
🛠️ Contact Technical Support | Phone: 1-800-567-3343, Email: [email protected] | 8:00 AM - 8:00 PM (Monday-Friday) |
📩 Make a Complaint | Email: [email protected], Contact form on website | 9:00 AM - 5:00 PM (Monday-Friday) |
🔄 General Inquiries | Phone: 1-800-567-3343, Social media (Twitter, Facebook) | 8:00 AM - 8:00 PM (Monday-Friday) |