Visitors to Canada

The Best Visitors to Canada Insurance Plans in 2025

Partner logo
17€
Partner logo
12€
Partner logo
19€
A. Fruchard
A. Fruchard updated on July 11, 2025
Table of Contents
  • The best visitors travel insurance plans
  • What is visitors travel insurance?
  • The Price of Visitors Travel Insurance
  • What visitors travel insurance covers
  • The conditions of visitors travel insurance
  • Why take out visitors travel insurance?
  • How to choose the right visitors travel insurance
  • Do my current insurance policies cover travel insurance for visitors?
  • FAQ
icon

visitors travel insurance: key takeaways

1. Definition: Visitors insurance covers emergency medical costs for non-residents, as Canadian public healthcare does not cover them.
2. Price: A one-month plan for a visitor to Canada can range from $70 to $150 CAD.
3. Coverage: It typically covers emergency care and hospitalization but excludes routine check-ups and unstable pre-existing conditions.
4. Bank cards and health insurances: Provincial plans like OHIP and credit cards do not provide medical coverage for visitors to Canada.
5. Tips: Compare coverage limits, deductibles, and stability period requirements for any pre-existing conditions before purchasing.
6. Other useful info: Super Visa applicants must have at least $100,000 in coverage from a Canadian insurance company.

icon

Why trust HelloSafe ?

HelloSafe is an international specialist in travel insurance comparison, advising over one million travellers every month. After analyzing 38 travel insurance policies available in Canada, our experts share everything you need to know to choose the best visitors travel insurance.

The best visitors travel insurance plans

Here is a selection of the best visitors travel insurance plans available to travellers to Canada in 2025. These policies stand out for their high coverage limits, low deductibles and streamlined terms, offering robust protection for all types of stays.

Contract we recommendMedical reimbursementDeductibleAdvantages
HelloTravel Premium$300,000$0• Covers pre-existing conditions if stable.
• Direct billing for hospitals.
• 24/7 emergency hotline.
• Multilingual assistance.
Cap Assistance 24/24$150,000$0• 24/7 emergency support.
• Covers emergency dental.
• Fast claim service.
• Good for family trips.
Tourist Card$100,000$0, $500 for USA/Canada• Super Visa compliant.
• Flexible deductible options.
• Mobile service available.
• Direct payment at many clinics.
World Travel$150,000$0, $500 per claim• Covers both COVID-19 and emergencies.
• Support for medical repatriation.
• 24/7 phone support.
• Quick reimbursement.
Globe Partner$100,000$0• Simple online process.
• Suitable for students and younger visitors.
• Paperless enrolment.
• Emergency evacuation included.
Globe Traveller$250,000$0• Covers long trips up to one year.
• No deductible for medical.
• Assistance in English and French.
• Easy online claims.
Travel Insurance Contract Comparison
HelloTravel Premium
Medical reimbursement
$300,000
Deductible
$0
Advantages
• Covers pre-existing conditions if stable.
• Direct billing for hospitals.
• 24/7 emergency hotline.
• Multilingual assistance.
Cap Assistance 24/24
Medical reimbursement
$150,000
Deductible
$0
Advantages
• 24/7 emergency support.
• Covers emergency dental.
• Fast claim service.
• Good for family trips.
Tourist Card
Medical reimbursement
$100,000
Deductible
$0, $500 for USA/Canada
Advantages
• Super Visa compliant.
• Flexible deductible options.
• Mobile service available.
• Direct payment at many clinics.
World Travel
Medical reimbursement
$150,000
Deductible
$0, $500 per claim
Advantages
• Covers both COVID-19 and emergencies.
• Support for medical repatriation.
• 24/7 phone support.
• Quick reimbursement.
Globe Partner
Medical reimbursement
$100,000
Deductible
$0
Advantages
• Simple online process.
• Suitable for students and younger visitors.
• Paperless enrolment.
• Emergency evacuation included.
Globe Traveller
Medical reimbursement
$250,000
Deductible
$0
Advantages
• Covers long trips up to one year.
• No deductible for medical.
• Assistance in English and French.
• Easy online claims.
Travel Insurance Contract Comparison

The best visitors travel insurance depends on your specific needs. We recommend using HelloSafe’s travel insurance comparison tool to find the right plan and sign up directly online.

Compare the best travel insurance policies for freeI compare

What is visitors travel insurance?

Visitors travel insurance is a policy designed to protect non-residents visiting Canada against unexpected medical expenses during their stay.
It typically covers emergency medical care, hospitalization, prescription drugs, emergency dental treatment, and sometimes repatriation.
This insurance is essential because Canada’s public health system does not cover visitors, and healthcare costs can be very high.
It is also known as “Super Visa Insurance” for some family visitors. Coverage requirements vary by visa type, traveler’s age, and length of stay.

icon

Expert advice

Here are the situations where purchasing visitors travel insurance for Canada is especially important:
- For Super Visa applicants, as specific insurance is mandatory.
- To cover Canada's high medical costs for non-residents.
- If you have any pre-existing medical conditions, even stable ones.
- For new immigrants awaiting provincial health plan eligibility.
- When visiting for an extended period, increasing potential risks.
- For older visitors, like parents, who have higher health risks.
- If you plan to participate in sports or adventure activities.

The Price of Visitors Travel Insurance

On average, visitors travel insurance costs between 4% and 8% of your total trip cost.

TripTrip cost (CAD)Indicative price per person (CAD)
One week city trip to Toronto$2,000$80 to $160
One month visiting family in Ontario$4,000$160 to $320
Super Visa: one year stay across Canada$15,000$650 to $1,100
Three months exploring Quebec and BC$7,000$280 to $600
Example trip costs and indicative prices in Canada.
One week city trip to Toronto
Trip cost (CAD)
$2,000
Indicative price per person (CAD)
$80 to $160
One month visiting family in Ontario
Trip cost (CAD)
$4,000
Indicative price per person (CAD)
$160 to $320
Super Visa: one year stay across Canada
Trip cost (CAD)
$15,000
Indicative price per person (CAD)
$650 to $1,100
Three months exploring Quebec and BC
Trip cost (CAD)
$7,000
Indicative price per person (CAD)
$280 to $600
Example trip costs and indicative prices in Canada.

These prices are provided as an indication and may vary depending on the type of plan chosen (standard or premium) and the specific conditions of each insurer.

The price of your visitors travel insurance depends on several factors:

  • trip duration: the longer your stay in Canada, the higher the premium.
  • traveller’s age: older visitors usually pay more, especially over age 60.
  • medical coverage amount: selecting higher limits (for example, for Super Visa) increases the cost.
  • pre-existing medical conditions: coverage for these is often more expensive.
  • deductible chosen: a lower deductible raises the price, while a higher deductible lowers it.
  • optional coverage: adding benefits like trips outside Canada, adventure sports, or trip interruption will impact the final price.
Compare the best travel insurance policies for freeI compare

What visitors travel insurance covers

Visitors travel insurance is a specialized product for non-residents staying temporarily in Canada.
It is intended to cover unexpected medical and travel expenses that may arise during your visit.

Covered guaranteeDefinitionExpert advice
🏥 Emergency medical careKey guarantee. Pays hospital and doctor costs for sudden illness or injury during your stay.Choose at least $100,000 coverage and a deductible no higher than $250.
Chronic conditions, routine checkups and unapproved treatments are commonly excluded.
🚑 Emergency evacuationTransport to the nearest appropriate medical facility if necessary.Minimum $30,000 recommended with no deductible.
Non-emergency transport and cases without pre-authorization are excluded.
🦷 Emergency dentalPays for dental care in case of accident or sudden pain.We suggest $1,000 minimum and deductibles under $50.
Cosmetic dentistry and treatment for existing dental issues are excluded.
🛫 Repatriation of remainsCovers cost of returning remains to home country after death from a covered event.A minimum of $10,000 is advised with no deductible.
Non-medical deaths and deaths from excluded conditions aren’t covered.
💊 Prescription drugsMedications prescribed as part of emergency treatment only.Ask for at least $2,000 coverage, deductible under $25.
Routine or preventive medications are not covered.
🏨 Hospital allowanceDaily cash payment during hospitalization.A limit of $70 per day is suitable for most stays, up to 10 days.
Planned admissions and overstay periods will not be reimbursed.
🧑‍🦽 Follow-up visitsShort-term doctor visits after an emergency.Look for $500 minimum, deductible under $20.
Ongoing therapy and chronic illness management are excluded.
❌ Trip interruptionRefund for non-refundable trip costs if you must cut your visit short for certain emergencies.A minimum of $1,000 is helpful, avoid high deductibles.
Voluntary returns and non-emergency reasons are not covered.
👨‍👩‍👧‍👦 Accidental death & dismembermentPays a lump sum in case of accidental death or serious injury.Choose at least $20,000 with no deductible.
Self-inflicted injuries and high-risk activities are excluded.
🦵 Paramedical servicesCovers emergency physiotherapy or chiropractic care after an accident.$500 coverage and deductibles below $30 are optimal.
Non-accidental treatment and unlicensed providers are excluded.
A breakdown of travel insurance guarantees, their definitions, and expert advice on coverage limits.
🏥 Emergency medical care
Definition
Key guarantee. Pays hospital and doctor costs for sudden illness or injury during your stay.
Expert advice
Choose at least $100,000 coverage and a deductible no higher than $250.
Chronic conditions, routine checkups and unapproved treatments are commonly excluded.
🚑 Emergency evacuation
Definition
Transport to the nearest appropriate medical facility if necessary.
Expert advice
Minimum $30,000 recommended with no deductible.
Non-emergency transport and cases without pre-authorization are excluded.
🦷 Emergency dental
Definition
Pays for dental care in case of accident or sudden pain.
Expert advice
We suggest $1,000 minimum and deductibles under $50.
Cosmetic dentistry and treatment for existing dental issues are excluded.
🛫 Repatriation of remains
Definition
Covers cost of returning remains to home country after death from a covered event.
Expert advice
A minimum of $10,000 is advised with no deductible.
Non-medical deaths and deaths from excluded conditions aren’t covered.
💊 Prescription drugs
Definition
Medications prescribed as part of emergency treatment only.
Expert advice
Ask for at least $2,000 coverage, deductible under $25.
Routine or preventive medications are not covered.
🏨 Hospital allowance
Definition
Daily cash payment during hospitalization.
Expert advice
A limit of $70 per day is suitable for most stays, up to 10 days.
Planned admissions and overstay periods will not be reimbursed.
🧑‍🦽 Follow-up visits
Definition
Short-term doctor visits after an emergency.
Expert advice
Look for $500 minimum, deductible under $20.
Ongoing therapy and chronic illness management are excluded.
❌ Trip interruption
Definition
Refund for non-refundable trip costs if you must cut your visit short for certain emergencies.
Expert advice
A minimum of $1,000 is helpful, avoid high deductibles.
Voluntary returns and non-emergency reasons are not covered.
👨‍👩‍👧‍👦 Accidental death & dismemberment
Definition
Pays a lump sum in case of accidental death or serious injury.
Expert advice
Choose at least $20,000 with no deductible.
Self-inflicted injuries and high-risk activities are excluded.
🦵 Paramedical services
Definition
Covers emergency physiotherapy or chiropractic care after an accident.
Expert advice
$500 coverage and deductibles below $30 are optimal.
Non-accidental treatment and unlicensed providers are excluded.
A breakdown of travel insurance guarantees, their definitions, and expert advice on coverage limits.

Reimbursement limits vary depending on the insurer and the plan selected (eco, standard, premium). They must always be checked in the general terms and conditions.

To find the visitors travel insurance best suited to your profile and your trip, easily compare offers on HelloSafe.

The conditions of visitors travel insurance

To be eligible for benefits under visitors travel insurance in Canada, several application conditions must be met. These often include the following criteria:

  • Non-Canadian residency: you must not be a citizen, permanent resident, or insured under a Canadian provincial health plan.
  • Policy purchase timing: you need to buy the insurance before your arrival in Canada or within a short timeframe after arrival, such as within 7 days.
  • Trip duration: your stay in Canada must fall within the maximum coverage period specified in the policy, for example up to 365 days.
  • Age limits: most policies only cover visitors between certain ages, often from birth up to 85 years.
  • Pre-existing conditions: coverage for pre-existing health issues may require a stability period or be excluded.
  • No ongoing medical care: you should not travel to Canada solely for planned medical treatment or have ongoing hospitalizations.
  • Premiums and deductibles: insurance is only valid if all required premiums and any deductibles are paid in Canadian dollars.
  • Proof of insurance: you must carry your insurance certificate at all times to be eligible for claim reimbursement.
icon

Watch out!

A major misunderstanding is that all pre-existing conditions are covered. Most Canadian visitor policies only cover conditions that have been "stable" for a specific period (e.g., 90-180 days) before the policy starts. Any recent change in medication or treatment can void your coverage for that condition.

Why take out visitors travel insurance?

Even a simple accident or illness can quickly generate unexpected and high medical bills when travelling or staying in Canada as a visitor.
Here are some examples of healthcare costs abroad:

Type of treatmentAverage costCovered by insurance
Foot sprain (X-ray and consultation)
  • Europe: $250
  • North America: $600
  • Asia: $100
Up to $150,000–$300,000 depending on plan
Stitches after a fall
  • Europe: $300
  • North America: $900
  • Asia: $120
Up to $150,000–$300,000
Intestinal infection (consultation and treatment)
  • Europe: $200
  • North America: $1,200
  • Asia: $150
Up to $150,000–$300,000
Emergency tooth extraction
  • Europe: $180
  • North America: $500
  • Asia: $80
Dental cover up to $3,000–$5,000 max
Medical repatriation
  • Europe: $8,000
  • North America: $15,000
  • Asia: $7,000
Up to $10,000–$100,000 for emergency evacuation or return
Comparison of average medical treatment costs and insurance coverage across different regions.
Foot sprain (X-ray and consultation)
Average cost
  • Europe: $250
  • North America: $600
  • Asia: $100
Covered by insurance
Up to $150,000–$300,000 depending on plan
Stitches after a fall
Average cost
  • Europe: $300
  • North America: $900
  • Asia: $120
Covered by insurance
Up to $150,000–$300,000
Intestinal infection (consultation and treatment)
Average cost
  • Europe: $200
  • North America: $1,200
  • Asia: $150
Covered by insurance
Up to $150,000–$300,000
Emergency tooth extraction
Average cost
  • Europe: $180
  • North America: $500
  • Asia: $80
Covered by insurance
Dental cover up to $3,000–$5,000 max
Medical repatriation
Average cost
  • Europe: $8,000
  • North America: $15,000
  • Asia: $7,000
Covered by insurance
Up to $10,000–$100,000 for emergency evacuation or return
Comparison of average medical treatment costs and insurance coverage across different regions.

Coverage varies greatly depending on the plan chosen (standard or premium) and the insurer. Refer to the general conditions and always compare with tools like HelloSafe.

Besides medical costs, visitors travel insurance can also cover many other useful risks: trip interruption, personal liability, repatriation of remains, emergency dental expenses, accidental death or dismemberment and 24/7 emergency assistance.

icon

Good to know

Without insurance, visitors face crippling medical bills in Canada—an ambulance ride alone can cost $800. A plan from a specialist like ACS ensures your guests are covered for emergencies, protecting both their health and your finances from unexpected, high costs.

How to choose the right visitors travel insurance

Not all visitors travel insurance policies offer the same protection: reimbursement levels, coverage limits, and exclusions can differ significantly. To choose the best plan, it’s crucial to compare relevant criteria according to your profile and needs in Canada.

CriterionWhy it mattersExpert tip
💰 Reimbursement limitsMedical costs in Canada are high, so low limits may be insufficientAlways select at least $100,000, ideally $150,000 or more, for adequate protection. Choose sufficient coverage.
💸 DeductibleThis is what you pay out of pocket before coverage startsLower deductibles reduce your risk when a claim arises. Favour contracts with $0 to $1000 max.
📋 Policy conditionsSpecial conditions may apply for Super Visa, pre-existing conditions, or trip typesAlways read the contract and ask the insurer for clarifications. Check Super Visa compliance if needed.
👤 Traveller’s ageAge can affect premiums, eligibility, and exclusionsSenior visitors should declare age and health status. Some plans have no age limit but check for exclusions.
🕒 Trip durationSome plans limit coverage to 6 or 12 monthsFor extended or multiple stays, look for renewable or annual multi-trip options. Consider your total stay length.
🗺️ Geographic areaSide trips to the US or abroad are sometimes not coveredIf planning side trips, confirm whether the policy covers outside Canada. Ask for “side trip” extension.
🏥 Pre-existing conditionsUnstable conditions are often excluded or need a “stability period”Declare all medical history and get written confirmation. Clarify rules about coverage for pre-existing issues.
🦷 Emergency dentalNot all plans include dental care for accidents or painChoose a plan with at least some dental emergency coverage. Look for minimum $500 in dental care.
📱 Online purchaseImmediate needs or short time before travel require fast setupOpt for insurers offering secure online sign-up and digital documents. Check for instant proof of coverage.
Key criteria for choosing visitor insurance.
💰 Reimbursement limits
Why it matters
Medical costs in Canada are high, so low limits may be insufficient
Expert tip
Always select at least $100,000, ideally $150,000 or more, for adequate protection. Choose sufficient coverage.
💸 Deductible
Why it matters
This is what you pay out of pocket before coverage starts
Expert tip
Lower deductibles reduce your risk when a claim arises. Favour contracts with $0 to $1000 max.
📋 Policy conditions
Why it matters
Special conditions may apply for Super Visa, pre-existing conditions, or trip types
Expert tip
Always read the contract and ask the insurer for clarifications. Check Super Visa compliance if needed.
👤 Traveller’s age
Why it matters
Age can affect premiums, eligibility, and exclusions
Expert tip
Senior visitors should declare age and health status. Some plans have no age limit but check for exclusions.
🕒 Trip duration
Why it matters
Some plans limit coverage to 6 or 12 months
Expert tip
For extended or multiple stays, look for renewable or annual multi-trip options. Consider your total stay length.
🗺️ Geographic area
Why it matters
Side trips to the US or abroad are sometimes not covered
Expert tip
If planning side trips, confirm whether the policy covers outside Canada. Ask for “side trip” extension.
🏥 Pre-existing conditions
Why it matters
Unstable conditions are often excluded or need a “stability period”
Expert tip
Declare all medical history and get written confirmation. Clarify rules about coverage for pre-existing issues.
🦷 Emergency dental
Why it matters
Not all plans include dental care for accidents or pain
Expert tip
Choose a plan with at least some dental emergency coverage. Look for minimum $500 in dental care.
📱 Online purchase
Why it matters
Immediate needs or short time before travel require fast setup
Expert tip
Opt for insurers offering secure online sign-up and digital documents. Check for instant proof of coverage.
Key criteria for choosing visitor insurance.
Compare the best travel insurance policies for freeI compare

Do my current insurance policies cover travel insurance for visitors?

It is legitimate to wonder if your current insurances, such as credit card coverages or public health systems, can substitute for a visitors travel insurance when coming to Canada. Unfortunately, these regularly fail to provide the necessary benefits for visitors, often leaving important needs uncovered. Here is a summary table to help you review your current insurance and what it covers.

Type of insuranceVisitors travel insurance included?What it coversWhy Travel Insurance is better
Public health insurance (OHIP, RAMQ, MSP)NeverOnly Canadian residents are covered, not visitors.
No medical costs, hospitalization, or repatriation for visitors at all.
Travel insurance offers up to $300,000 CA for emergencies.
Travel insurance includes repatriation and emergency dental, unlike public insurance.
Private health insurance (Manulife, Sun Life)NeverEmployee or privately insured residents only.
No coverage for medical care, accidents, or hospital stays for visitors.
Travel insurance covers up to $300,000 CA.
Travel insurance offers trip interruption, COVID-19 care, and pre-existing coverage for visitors.
Classic credit card (RBC Visa Classic, TD Rewards Visa)NeverMay provide trip cancellation for Canadian cardholders abroad, not visitors.
No health costs, hospitalization, or evacuation for visitors.
Travel insurance pays hospital costs up to $300,000 CA.
Travel insurance supports 24/7 assistance, repatriation, and ambulance costs.
Premium credit card (BMO World Elite, CIBC Aventura)Limited CoverageMay include baggage loss or travel delay for Canadians, not medical costs for visitors.
No coverage for doctor visits, prescriptions, or medical evacuation for visitors.
Travel insurance reimburses up to $300,000 CA.
Travel insurance includes emergency dental and paramedical services for visitors.
Comparison of insurance coverage for visitors in Canada
Public health insurance (OHIP, RAMQ, MSP)
Visitors travel insurance included?
Never
What it covers
Only Canadian residents are covered, not visitors.
No medical costs, hospitalization, or repatriation for visitors at all.
Why Travel Insurance is better
Travel insurance offers up to $300,000 CA for emergencies.
Travel insurance includes repatriation and emergency dental, unlike public insurance.
Private health insurance (Manulife, Sun Life)
Visitors travel insurance included?
Never
What it covers
Employee or privately insured residents only.
No coverage for medical care, accidents, or hospital stays for visitors.
Why Travel Insurance is better
Travel insurance covers up to $300,000 CA.
Travel insurance offers trip interruption, COVID-19 care, and pre-existing coverage for visitors.
Classic credit card (RBC Visa Classic, TD Rewards Visa)
Visitors travel insurance included?
Never
What it covers
May provide trip cancellation for Canadian cardholders abroad, not visitors.
No health costs, hospitalization, or evacuation for visitors.
Why Travel Insurance is better
Travel insurance pays hospital costs up to $300,000 CA.
Travel insurance supports 24/7 assistance, repatriation, and ambulance costs.
Premium credit card (BMO World Elite, CIBC Aventura)
Visitors travel insurance included?
Limited Coverage
What it covers
May include baggage loss or travel delay for Canadians, not medical costs for visitors.
No coverage for doctor visits, prescriptions, or medical evacuation for visitors.
Why Travel Insurance is better
Travel insurance reimburses up to $300,000 CA.
Travel insurance includes emergency dental and paramedical services for visitors.
Comparison of insurance coverage for visitors in Canada
icon

Expert advice

Bank cards and provincial health plans often exclude key situations like trip interruption for a relative’s illness. Read your policy carefully to avoid surprises abroad. In all cases, it is safer and more reassuring to subscribe to a dedicated travel insurance plan tailored to your trip.

FAQ

Is visitors travel insurance mandatory?

In some cases, visitors travel insurance is mandatory, such as for Canada Super Visa applicants or to meet certain visa requirements in other countries.
For other travellers, while not legally required, it is strongly recommended because medical costs in Canada are very high.
Even a short emergency room visit after a fall can result in bills well over $1,000 CA.
Having insurance protects visitors from unexpected expenses and financial stress during their trip.

When is it recommended to purchase visitors travel insurance?

The best time to purchase visitors travel insurance is before arriving in Canada, ideally right after booking flights or travel plans.
Buying before arrival ensures immediate coverage for travel or medical emergencies from the moment you enter Canada.
Waiting to buy coverage until after arrival may lead to a waiting period or exclusions for existing symptoms.
Early purchase also secures eligibility, especially for pre-existing condition coverage or Super Visa requirements.

How do I purchase visitors travel insurance?

First, compare offers using HelloSafe’s travel insurance comparison platform to find the right coverage for your needs.
Second, carefully check guarantees and exclusions—especially for pre-existing medical conditions or Super Visa rules.
Third, purchase the chosen insurance online through a secure website and select your coverage start date.
Finally, receive your insurance certificate by email, which you can present at the border or to healthcare providers if needed.

Can I purchase visitors travel insurance after booking my flight?

Yes, you can buy visitors travel insurance after you book your flight or even after you arrive in Canada.
However, purchasing before arrival is strongly advised, as some policies have waiting periods or may not cover symptoms appearing before the policy starts.
For Super Visa applicants, insurance must begin on or before the date of entry.
Delaying your purchase can also limit your options for comprehensive coverage or pre-existing condition benefits.

How do I make a claim on visitors travel insurance?

If you need to make a claim, contact your insurance provider’s emergency assistance line right away for instructions.
Gather all receipts, medical reports, and relevant documents needed to submit your claim.
Most insurers allow you to file claims online or by email, speeding up the process and response time.
Keep a record of all communications with your insurer and track your claim status regularly.

Does visitors travel insurance cover pre-existing medical conditions?

Some visitors travel insurance plans cover pre-existing medical conditions, usually if the condition has been stable for a certain period (like 90 or 180 days).
Each insurer defines stability differently and requires full disclosure at purchase.
If your condition is not eligible, expenses related to it may be excluded.
Be sure to review the policy’s stability requirements and consult the insurer for clarification before buying coverage.

What is not covered by visitors travel insurance?

Visitors travel insurance usually excludes routine care, preventive check-ups, high-risk adventure activities, and unstable pre-existing conditions.
Cosmetic procedures, pregnancy and childbirth expenses, or elective treatments are also not included in most policies.
Some policies impose waiting periods for coverage to begin if purchased after arrival.
Reading the policy details to understand exclusions is essential—do not assume all accidents or illnesses are covered.

Is visitors travel insurance mandatory?

In some cases, visitors travel insurance is mandatory, such as for Canada Super Visa applicants or to meet certain visa requirements in other countries.
For other travellers, while not legally required, it is strongly recommended because medical costs in Canada are very high.
Even a short emergency room visit after a fall can result in bills well over $1,000 CA.
Having insurance protects visitors from unexpected expenses and financial stress during their trip.

When is it recommended to purchase visitors travel insurance?

The best time to purchase visitors travel insurance is before arriving in Canada, ideally right after booking flights or travel plans.
Buying before arrival ensures immediate coverage for travel or medical emergencies from the moment you enter Canada.
Waiting to buy coverage until after arrival may lead to a waiting period or exclusions for existing symptoms.
Early purchase also secures eligibility, especially for pre-existing condition coverage or Super Visa requirements.

How do I purchase visitors travel insurance?

First, compare offers using HelloSafe’s travel insurance comparison platform to find the right coverage for your needs.
Second, carefully check guarantees and exclusions—especially for pre-existing medical conditions or Super Visa rules.
Third, purchase the chosen insurance online through a secure website and select your coverage start date.
Finally, receive your insurance certificate by email, which you can present at the border or to healthcare providers if needed.

Can I purchase visitors travel insurance after booking my flight?

Yes, you can buy visitors travel insurance after you book your flight or even after you arrive in Canada.
However, purchasing before arrival is strongly advised, as some policies have waiting periods or may not cover symptoms appearing before the policy starts.
For Super Visa applicants, insurance must begin on or before the date of entry.
Delaying your purchase can also limit your options for comprehensive coverage or pre-existing condition benefits.

How do I make a claim on visitors travel insurance?

If you need to make a claim, contact your insurance provider’s emergency assistance line right away for instructions.
Gather all receipts, medical reports, and relevant documents needed to submit your claim.
Most insurers allow you to file claims online or by email, speeding up the process and response time.
Keep a record of all communications with your insurer and track your claim status regularly.

Does visitors travel insurance cover pre-existing medical conditions?

Some visitors travel insurance plans cover pre-existing medical conditions, usually if the condition has been stable for a certain period (like 90 or 180 days).
Each insurer defines stability differently and requires full disclosure at purchase.
If your condition is not eligible, expenses related to it may be excluded.
Be sure to review the policy’s stability requirements and consult the insurer for clarification before buying coverage.

What is not covered by visitors travel insurance?

Visitors travel insurance usually excludes routine care, preventive check-ups, high-risk adventure activities, and unstable pre-existing conditions.
Cosmetic procedures, pregnancy and childbirth expenses, or elective treatments are also not included in most policies.
Some policies impose waiting periods for coverage to begin if purchased after arrival.
Reading the policy details to understand exclusions is essential—do not assume all accidents or illnesses are covered.

A. Fruchard
A. Fruchard
Insurance expert
HelloSafe
Co-founder of HelloSafe and an experienced entrepreneur in the insurance and personal finance sector, Antoine uses his experience and in-depth knowledge of the market to help Internet users make the right choices. With an MBA in economics, he is a committed expert whose mission is to make personal finance and insurance issues simple and understandable. With a rich career marked by the creation of innovative companies, Antoine's ambition has always been to bring transparency to complex issues and to give power back to consumers. With HelloSafe, he continues to translate this vision by providing accurate advice, impartial comparisons and detailed explanations of travel insurance. He has analysed hundreds of contracts to reveal the best options available on the market.

Ask a question, an expert will answer

X
Save up to 25% on your travel insurance with our partner soNomad.