- Our Opinion on Heymondo Travel Insurance
- Heymondo Promo Code
- Who Can Purchase Heymondo Travel Insurance?
- How to Contact Heymondo Travel Insurance?
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Our Opinion on Heymondo Travel Insurance
Heymondo is a good option to cover your trip, especially for tourism, but is it the best solution for your needs? 🤔
Reliability: 5/5
Heymondo partners with Iris Global Soluciones de Protección Seguros y Reaseguros, S.A.U., a well-established and reputable insurance provider based in Spain. Iris Global specializes in travel and assistance coverage, ensuring robust financial stability and adherence to international insurance standards.
Canadian travelers can trust Heymondo's commitment to delivering high-quality service backed by a reliable insurer. The policy terms are clearly outlined, and Iris Global's extensive experience in the travel insurance industry adds credibility to Heymondo’s offerings. Furthermore, Heymondo's digital-first approach, including a user-friendly app for managing policies and claims, enhances accessibility and convenience for policyholders.
Overall, Heymondo provides a reliable and modern solution for Canadians seeking comprehensive travel insurance backed by a dependable partner.
Coverage: 5/5
Heymondo offers comprehensive plans for Canadian travelers, including Medical, Top, Premium, and Annual Multi-Trip, each tailored to different needs. Below is the updated comparison of the plans, including cancellation coverage:
| Coverage | Medical (CAD) | Top (CAD) | Premium (CAD) | Annual Multi-Trip (CAD) |
|---|---|---|---|---|
| Emergency medical expenses | $6,750,000 | $13,500,000 | $13,500,000 | $13,500,000 |
| Emergency dental expenses | $405 | $675 | $675 | $675 |
| Repatriation | Unlimited | Unlimited | Unlimited | Unlimited |
| Baggage loss/damage | - | $3,375 | $5,400 | $3,375 |
| Trip cancellation | - | $4,725 | $9,450 | $9,450 |
| Trip interruption | - | $4,725 | $9,450 | $9,450 |
| Adventure sports coverage | Optional | Optional | Included | Optional |
| Maximum trip duration | Up to 90 days | Up to 90 days | Up to 90 days | Up to 36 days per trip |
Heymondo provides trip cancellation and interruption coverage under the Top, Premium, and Annual Multi-Trip plans, ensuring reimbursement of non-refundable expenses in the following situations:
- Illness or injury affecting the traveler or a close family member.
- Death of the insured person or a family member.
- Natural disasters or unforeseen events that disrupt travel.
- Legal obligations, such as jury duty or a court summons.
For example, the Top plan covers cancellation and interruption expenses up to $4,725 CAD, offering mid-level financial protection, while the Premium and Annual Multi-Trip plans extend this benefit to $9,450 CAD, making them ideal for higher-cost trips.
Our advice
Here are the general definitions of the policies to identify the full range of coverages and exclusions.
Here’s how Heymondo compares to other popular travel insurance providers in Canada., including AXA and Scotiabank.
| Coverage | Heymondo Medical | Heymondo Premium | Scotiabank Gold American Express | AXA |
|---|---|---|---|---|
| 💲 Price range* | $71.12 | $97.64 | $0 (Cardholders only) | $90.81 |
| 💊 Medical expenses | $337,500 | $1,350,000 | $67,500 | $1,039,500 |
| ❌ Cancellation insurance | Not covered | $13,500 | Not covered | $1,350 |
| 🚑 Repatriation | Real costs | Real costs | Real costs | Real costs |
| 🧳 Baggage | Not covered | $4,050 | $2,025 | $1,350 |
| ⚠️ Civil liability | $81,000 | $81,000 | $1,350,000 | $6,075,000 |
Prices: 4/5
Heymondo offers flexible and competitive pricing for Canadian travelers. The plans are tailored to meet the needs of different trip durations and coverage levels, ensuring accessibility for a wide range of budgets.
Detailed example
Here is a summary of Heymondo's pricing converted to Canadian dollars for typical travel scenarios:
| Scenario | Medical (CAD) | Top (CAD) | Premium (CAD) | Annual (CAD) |
|---|---|---|---|---|
| 1 week in France (1 traveler) | $68.14 | $74.54 | $87.71 | N/A |
| 2 weeks in the US (2 travelers) | $208.56 | $228.14 | $291.64 | N/A |
| 1 month in Thailand (1 traveler) | $139.50 | $152.62 | $183.13 | N/A |
| Annual worldwide coverage | N/A | N/A | N/A | $328.05 |
The Medical plan is an excellent option for travelers seeking affordable yet robust medical coverage, while the Top and Premium plans cater to those requiring additional protections like cancellations and baggage coverage. The Annual Multi-Trip plan, priced at $328.05 CAD, is perfect for frequent travelers seeking comprehensive coverage for multiple trips throughout the year.
Customer Reviews: 4.2/5
Heymondo has earned a strong reputation among travelers, achieving a Trustpilot rating of 4.2/5 based on 2,352 reviews. Canadian travelers appreciate the comprehensive coverage options, competitive pricing, and the convenience of Heymondo’s mobile app. However, some feedback highlights minor delays in claim processing for more complex cases.
| Travel Insurance | Rating | Number of Reviews |
|---|---|---|
| Heymondo | 4.2 | 2,352 |
| Manulife Travel Insurance | 1.2 | 244 |
| TuGo Travel Insurance | 4.3 | 164 |
| World Nomads | 4.1 | 3,428 |
| Blue Cross Travel Insurance | 2.1 | 12 |
| Allianz Travel Insurance | 3.3 | 564 |
| Europ Assistance | 1.2 | 121 |
Examples of customer reviews :
"During a trip to France, I fractured my ankle while hiking. Heymondo's medical coverage was a lifesaver. The app allowed me to contact assistance immediately, and my hospital expenses were covered without hassle. Their team even arranged for repatriation when I couldn't continue my journey."
— Liam, February 2024
"I had to cancel a family vacation to the U.S. after my son was hospitalized with appendicitis just days before departure. Heymondo’s cancellation coverage reimbursed us for all non-refundable expenses, including flights and hotel bookings. The claims process was straightforward and well-supported."
— Emma, January 2024
"While in Thailand, I contracted a serious stomach infection and needed urgent medical care. Heymondo’s Premium plan covered the hospitalization and medications without requiring upfront payment. The free medical chat feature in the app gave me peace of mind throughout the process."
— Eric, May 2024
Assistance: 4/5
Heymondo offers an exceptional assistance service tailored to meet the needs of Canadian travelers. With 24/7 worldwide support, Heymondo ensures prompt help during emergencies, whether it’s a medical issue, trip disruption, or lost baggage. Key assistance features include:
- Medical emergencies: Coordination of care, direct coverage for hospitalization, and emergency repatriation without upfront payment.
- Travel disruptions: Support for delayed flights, missed connections, and other unexpected issues.
- Lost or stolen items: Guidance and coverage for replacing essential documents or belongings.
One of Heymondo’s standout features is its mobile app, which allows travelers to:
- Contact assistance directly at any time.
- Access a free 24/7 medical chat for instant advice from healthcare professionals.
- File and track claims efficiently through the app.
Heymondo’s modern, app-driven approach simplifies assistance, ensuring Canadian travelers have help at their fingertips during emergencies. While some users note that reimbursements for complex claims can take longer than expected, the overall feedback highlights Heymondo’s strong responsiveness and reliable customer support.
Our advice
Heymondo Promo Code
| Heymondo Discounts | Heymondo Promo Codes |
|---|---|
| Travel Insurance (short and long stays) | -5% with this link |
| Annual Travel Insurance | -5% with this link |
| Cancellation Insurance Only | -5% with this link |
| Group Travel Insurance (5 people) | -5% with this link |
| Group Travel Insurance (10 people or more) | -5% with this link |
| Family Travel Insurance | -5% with this link |
Who Can Purchase Heymondo Travel Insurance?
Heymondo travel insurance is designed to accommodate a wide range of Canadian travelers, provided they meet the following criteria:
- Age: Coverage is available for individuals up to 69 years old. Unfortunately, travelers aged 70 or older are not eligible for coverage.
- Residency: The policy is available to Canadian residents with a permanent address in Canada.
- Trip duration: The maximum trip duration varies by plan : Single-Trip Plans (Medical, Top, Premium): Coverage is valid for trips lasting up to 90 days. Annual Multi-Trip Plan: Coverage is valid for multiple trips within a year, with each trip lasting a maximum of 36 days.
- Policy purchase timing: Policies must be purchased before the start of the trip. For cancellation coverage, it’s recommended to purchase as soon as the trip is booked to ensure maximum protection.
How to Contact Heymondo Travel Insurance?
Heymondo offers several convenient ways for Canadian travelers to get in touch, whether you need assistance, a quote, or to file a claim. Here’s how you can contact them:
| Request | How to Contact Heymondo |
|---|---|
| Get a travel insurance quote ✈️ | Use the online quote tool or call +1 (416) 800-2283. |
| Request a certificate of insurance 🧾 | Access your certificate through the Heymondo app or your online customer account. |
| Need medical assistance 🩺 | Contact Heymondo via the app or through WhatsApp at +34 627 28 30 58. |
| File a claim or follow up on reimbursement 🔍 | File and manage claims directly in the Heymondo app, or email [email protected]. |
