What does the insurance of my Visa Platinum Travel TD card cover?
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FAQ - TD Visa Platinum Travel
How can I contact customer support?
For customer support inquiries, you can contact the TD Insurance Administrator at 1-866-374-1129 (within Canada/U.S.) or 416-977-4425 collect from other countries.
How do I report a claim?
To report a claim, call the TD Insurance Administrator immediately at 1-866-374-1129 (Canada/U.S.) or collect at 416-977-4425 from other countries. Submit all required documents within 90 days of the incident.
Who is insured?
The insured individuals include the Primary Cardholder, their spouse, and dependent children under 22 years old (or under 26 if enrolled in full-time studies).
How can I obtain an insurance certificate?
To obtain an insurance certificate, please contact the TD Insurance Administrator at 1-866-374-1129 for further details.
For which sports activities am I not insured?
You are not insured for high-risk activities such as skydiving, mountaineering, bungee jumping, hang-gliding, and participation in professional sports.
From when am I covered, and for how long?
Coverage begins when you leave your province of residence and applies for trips up to 15 consecutive days.
In which countries am I covered? Am I covered worldwide?
Yes, coverage applies worldwide as long as the trip expenses are charged to your TD Visa Platinum Travel Card.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, to benefit from coverage, at least 75% of the travel expenses must be paid using your TD Visa Platinum Travel Card before the incident occurs.
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