What does the insurance of my Cash Back Visa Simplii Financial card cover?

Your bank
bank
Your card
card
I would like to
Inquire about the coverage of my card
Am I well insured?
See all
Travel
Car rental
Content insurance

Travel Insurance Card Cash Back Visa Simplii Financial

Before the trip
Benefit
Coverage
Recommendation
During the trip
Benefit
Coverage
Recommendation
On site
Benefit
Coverage
Recommendation

Car Rental Insurance Card Cash Back Visa Simplii Financial

Rental car
Benefit
Coverage
Recommendation

Content Insurance Card Cash Back Visa Simplii Financial

Content
Benefit
Coverage
Recommendation
See all the guarantees

FAQ - Simplii Financial Cash Back Visa

faq

How can I contact customer support?

For assistance, call:

  • Toll-Free (Canada & U.S.): 1-866-363-3338
  • Call Collect (Worldwide): +905-403-3338

How do I report a claim?

To report a claim:

  • Call the insurer immediately using the provided numbers.
  • Submit required documentation such as receipts, statements, or proof of loss.
  • File the claim within 90 days of the incident.

Who is insured?

Coverage applies to the cardholder, their spouse, and dependent children. Dependents must accompany the cardholder for eligibility during the trip.

How can I obtain an insurance certificate?

To obtain an insurance certificate, call customer support. Provide details about your card and trip.

For which sports activities am I not insured?

Excluded activities include professional sports, high-risk activities like bungee jumping or skydiving, and scuba diving without certification.

From when am I covered, and for how long?

Coverage starts:

  • Purchase Security: On the date of purchase.
  • Extended Protection: Immediately after the manufacturer’s warranty expires.
  • Trip Cancellation: When the trip is booked using the card.

In which countries am I covered? Am I covered worldwide?

Coverage is worldwide, excluding regions under Canadian government travel advisories.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, travel expenses must be prepaid using the card to activate coverage benefits.

All our guides on credit card insurance