What does the insurance of my World Mastercard SCU card cover?

For assistance, you can contact customer support at:

• Toll-Free (Canada & U.S.): 1-800-463-1623
• Call Collect (Worldwide): 418-647-5299

To report a claim:

• Contact the insurer immediately at the above numbers.
• Provide all necessary documentation, such as invoices, receipts, and proof of loss or medical reports.
• Claims should be submitted within 90 days of the incident.

Coverage extends to the cardholder, their spouse, and dependent children. For coverage to apply, dependents must accompany the cardholder during the trip.

Contact customer support using the provided phone numbers. Be ready to provide details about your card and trip to request the certificate.

Exclusions include:

• Professional sports or competitions.
• High-risk activities like bungee jumping, skydiving, hang gliding, or mountaineering.
• Motor vehicle racing.
• Scuba diving without certification.

Coverage starts:

• Emergency Health Care: On the departure date.
• Trip Cancellation: From the date the trip is partially or fully paid with the card.
• Baggage Coverage: From the departure date.
  Duration depends on the policy and age (e.g., 60 days for travelers under 60).

Coverage is generally worldwide, but it excludes regions under Canadian government travel advisories. Specific exclusions may also apply based on policy terms.

Yes, travel-related expenses must be prepaid using the card to qualify for benefits like Trip Cancellation and Baggage insurance.