What does the insurance of my Visa Platinum Aeroplan TD card cover?
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FAQ - TD Visa Platinum Aeroplan
How can I contact customer support?
For insurance inquiries, please contact the TD Insurance Administrator at 1-866-374-1129 within Canada and the U.S., or call collect at 416-977-4425 if you are calling from other countries.
How do I report a claim?
To report a claim, contact the TD Insurance Administrator immediately at 1-866-374-1129 (Canada/U.S.) or 416-977-4425 collect (outside Canada). Claims must be submitted with all supporting documents within 90 days of the incident.
Who is insured?
The insured individuals include the Primary Cardholder of the TD Aeroplan Visa Platinum Card, their spouse, and dependent children under 22 years old (or under 26 if enrolled in full-time studies).
How can I obtain an insurance certificate?
To obtain an insurance certificate, you can contact the TD Insurance Administrator at 1-866-374-1129 for further assistance.
For which sports activities am I not insured?
Exclusions include pre-existing medical conditions, incidents related to alcohol or drug misuse, high-risk activities such as skydiving and mountaineering, and participation in illegal acts. Refer to the Certificate of Insurance for a complete list of exclusions.
From when am I covered, and for how long?
Coverage begins when you leave your province of residence and is valid for trips up to 21 consecutive days for cardholders under 65 years old, and up to 4 consecutive days for cardholders aged 65 or older.
In which countries am I covered? Am I covered worldwide?
Yes, coverage applies worldwide as long as at least 75% of the eligible travel expenses are paid with your TD Aeroplan Visa Platinum Card.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, to be eligible for coverage, at least 75% of the travel or purchase expenses must be charged to your TD Aeroplan Visa Platinum Card.
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