What does the insurance of my World Mastercard Tangerine card cover?

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Travel Insurance Card World Mastercard Tangerine

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Car Rental Insurance Card World Mastercard Tangerine

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Content Insurance Card World Mastercard Tangerine

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FAQ - Tangerine World Mastercard

faq

How can I contact customer support?

For assistance:

  • Call 1-855-255-6050 for customer support.

How do I report a claim?

To report a claim:

  • Notify the insurer at 1-855-255-6050 before proceeding with any repair or replacement.
  • Provide necessary documents such as receipts and proof of loss.
  • Claims must be filed within 90 days of the incident.

Who is insured?

Coverage includes the cardholder, their spouse, and dependent children, as defined under the policy terms.

How can I obtain an insurance certificate?

To obtain an insurance certificate, call 1-855-255-6050 and provide required details such as your account and purchase information.

For which sports activities am I not insured?

Excluded activities include high-risk sports such as bungee jumping, skydiving, and professional or commercial usage of insured items.

From when am I covered, and for how long?

Coverage starts from the date of purchase or activation, as specified in the terms for each benefit, such as 90 days for Purchase Assurance or two years for Mobile Device Insurance.

In which countries am I covered? Am I covered worldwide?

Coverage is valid worldwide, except in areas under travel advisories issued by the Canadian government.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, the trip or purchase must be fully paid using the card to qualify for insurance coverage.

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