What does the insurance of my Money Back Mastercard Tangerine card cover?

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Travel Insurance Card Money Back Mastercard Tangerine

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FAQ - Tangerine Money Back Mastercard

faq

How can I contact customer support?

For customer assistance:

  • Toll-Free (Canada & U.S.): 1-855-255-6050

How do I report a claim?

To report a claim:

  • Contact the insurer at 1-855-255-6050.
  • Provide necessary documents, such as receipts and proof of loss.
  • Claims must be filed within 90 days of the incident.

Who is insured?

Coverage includes the primary cardholder and any supplementary cardholders. Eligibility requires the account to be in good standing.

How can I obtain an insurance certificate?

To obtain an insurance certificate, call the insurer at 1-855-255-6050 and provide necessary details such as purchase information.

For which sports activities am I not insured?

Excluded activities include professional sports, motorized vehicles, and high-risk activities such as skydiving and bungee jumping.

From when am I covered, and for how long?

Coverage begins when the purchase is made using the card and is active for 90 days for Purchase Assurance or up to one additional year for Extended Warranty.

In which countries am I covered? Am I covered worldwide?

Coverage applies worldwide except in regions under Canadian government travel advisories.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, purchases must be fully paid using the card to qualify for insurance benefits.

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