What does the insurance of my Platinum American Express Scotia Bank card cover?
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FAQ - Scotia Bank Platinum American Express
How can I contact customer support?
For inquiries about your Scotiabank Platinum American Express Card, you can contact customer service at 1-877-391-7507. Assistance is available 24/7.
How do I report a claim?
To report a claim, contact the insurance administrator at 1-877-391-7507. Ensure to provide necessary documentation and report within 90 days of the incident.
Who is insured?
The primary cardholder, their spouse, and eligible dependent children as defined in the policy are insured.
How can I obtain an insurance certificate?
To obtain an insurance certificate, contact customer support at 1-877-391-7507.
For which sports activities am I not insured?
Excluded activities include high-risk sports such as motor racing, mountaineering, and skydiving.
From when am I covered, and for how long?
Coverage begins on the date of departure from your home province or territory and lasts for up to 31 consecutive days if under 65 years, and 10 days if 65 or older.
In which countries am I covered? Am I covered worldwide?
Yes, you are covered worldwide, subject to exclusions and conditions outlined in the policy.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, the trip must be fully paid for using the Scotiabank Platinum American Express Card to benefit from the coverage.
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