What does the insurance of my Passport Visa Infinite Business Scotia Bank card cover?
Travel Insurance Card Passport Visa Infinite Business Scotia Bank
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FAQ - Scotia Bank Passport Visa Infinite Business
How can I contact customer support?
For insurance inquiries, contact the claims administrator at 1-800-263-0997 from Canada or the U.S., or collect at 416-977-1552 if calling from outside these regions.
How do I report a claim?
To report a claim, contact the administrator immediately at 1-800-263-0997 (Canada/U.S.) or 416-977-1552 collect (outside Canada/U.S.). Claims must be submitted with supporting documentation within 90 days of the incident.
Who is insured?
The insured individuals include the Primary Cardholder, their spouse, and dependent children under 21 years of age (or under 25 if enrolled full-time in a recognized institution).
How can I obtain an insurance certificate?
To obtain an insurance certificate, contact the claims administrator at 1-800-263-0997 for assistance.
For which sports activities am I not insured?
Exclusions include incidents caused by war, criminal acts, dangerous sports, pre-existing medical conditions, or the use of alcohol or drugs. Refer to the Certificate of Insurance for a complete list of exclusions.
From when am I covered, and for how long?
Coverage begins when you leave your province or territory of residence and remains valid for up to 25 consecutive days per trip for cardholders under 65 years old.
In which countries am I covered? Am I covered worldwide?
Yes, coverage applies worldwide for eligible expenses and claims, provided the trip or rental has been charged to your Scotiabank Passport Visa Infinite Business Card.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, to be eligible for coverage, the trip or expenses must be fully charged to your Scotiabank Passport Visa Infinite Business Card prior to any incident.
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