What does the insurance of my Mastercard World Elite Rogers Bank card cover?

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Travel Insurance Card Mastercard World Elite Rogers Bank

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Car Rental Insurance Card Mastercard World Elite Rogers Bank

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Content Insurance Card Mastercard World Elite Rogers Bank

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FAQ - Rogers Bank Mastercard World Elite

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How can I contact customer support?

You can contact customer support for assistance via Allianz Global Assistance at 1-866-856-7323 toll-free from Canada and the US or collect at 519-742-1723 from anywhere worldwide.

How do I report a claim?

To report a claim, you must notify Allianz Global Assistance at 1-866-856-7323 (toll-free in Canada and the US) or collect at 519-742-1723 within 24 hours of a medical emergency or as soon as possible for other claims.

Who is insured?

The insured individuals include the primary cardholder, their spouse, dependent children (under defined conditions), and authorized users of the card.

How can I obtain an insurance certificate?

To obtain an insurance certificate, contact Allianz Global Assistance via their support number or visit their official claims page for assistance.

For which sports activities am I not insured?

Excluded sports activities include skydiving, bungee jumping, heli-skiing, mountaineering, and other high-risk activities as outlined in the policy terms.

From when am I covered, and for how long?

Coverage starts when you leave your province or territory and lasts up to 10 days for those 64 years and under, or 3 days for individuals aged 65 to 75.

In which countries am I covered? Am I covered worldwide?

Yes, coverage is valid worldwide. However, certain exclusions and conditions may apply based on the policy terms and regional restrictions.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, to benefit from the coverage, the trip must be fully paid for using the Rogers World Elite Mastercard, including applicable taxes and fees.

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