What does the insurance of my Westjet Mastercard RBC card cover?
Travel Insurance Card Westjet Mastercard RBC
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FAQ - RBC Westjet Mastercard
How can I contact customer support?
To contact customer support for assistance with insurance-related inquiries, you can call toll-free at 1-800-533-2778 from the US and Canada or collect at 905-816-2581 from anywhere in the world.
How do I report a claim?
To report a claim, contact Allianz Global Assistance at 1-800-533-2778 toll-free from the US and Canada or collect at 905-816-2581. Provide notice of your claim within 30 days and submit all required documentation within 90 days.
Who is insured?
Coverage extends to the primary cardholder, their spouse, dependent children (under specified conditions), and authorized users of the card. Specific details about dependent child eligibility are outlined in the terms.
How can I obtain an insurance certificate?
You can obtain a certificate of insurance by requesting it directly from your insurance provider. Contact them at the provided customer support numbers for guidance.
For which sports activities am I not insured?
Coverage exclusions for sports activities include those involving motorsports, mountaineering, and other high-risk activities. Consult your policy terms for a comprehensive list.
From when am I covered, and for how long?
Your coverage begins when you leave your province of residence, provided the trip was paid for with the card, and ends upon return or cancellation of the card. Coverage conditions depend on the policy.
In which countries am I covered? Am I covered worldwide?
Yes, the insurance coverage is typically valid worldwide, but certain conditions and exclusions may apply based on regional restrictions or activity-specific rules. Refer to your policy document for precise details.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, to benefit from coverage, the trip or applicable expenses must be paid in full with the card, including taxes and fees, unless otherwise specified in the policy terms.
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