What does the insurance of my Visa Rate Advantage RBC card cover?
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FAQ - RBC Visa Rate Advantage
How can I contact customer support?
To contact customer support, call 1-800-511-4607 toll-free from Canada and the U.S., or 905-816-2583 collect from anywhere else in the world. Assistance is available 24/7.
How do I report a claim?
To report a claim, contact Allianz Global Assistance at 1-800-511-4607 toll-free or 905-816-2583 collect. Ensure claims are reported within 30 days, and required documents are submitted within 90 days.
Who is insured?
Insured individuals include the primary cardholder and authorized users of the Rate Advantage RBC Visa. Coverage applies to eligible purchases made with the card.
How can I obtain an insurance certificate?
To request an insurance certificate, contact Allianz Global Assistance and provide your Rate Advantage RBC Visa details and relevant purchase information.
For which sports activities am I not insured?
Coverage excludes items such as living plants, animals, perishable goods, and business-related property. Only personal items are covered under the insurance policy.
From when am I covered, and for how long?
Coverage begins on the purchase date and lasts for 90 days for accidental damage or loss. Extended Warranty Insurance provides up to one additional year beyond the manufacturer’s warranty.
In which countries am I covered? Am I covered worldwide?
Yes, coverage applies worldwide for eligible purchases made with the Rate Advantage RBC Visa, provided all policy terms and conditions are met.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, the full cost of the item must be charged to the Rate Advantage RBC Visa to qualify for Purchase Security and Extended Warranty Insurance.
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