What does the insurance of my Visa Platinum Avion RBC card cover?

To contact customer support, call 1-800-533-2778 toll-free from Canada and the U.S., or 905-816-2581 collect from anywhere else in the world. Assistance is available 24/7.

To report a claim, contact Allianz Global Assistance at 1-800-533-2778 toll-free or 905-816-2581 collect. Ensure the claim is reported within 30 days and all required documentation is submitted within 90 days.

The insured individuals include the primary cardholder, their spouse, and dependent children traveling with them, as well as additional cardholders. All insured persons must be permanent residents of Canada.

To obtain an insurance certificate, contact Allianz Global Assistance or RBC Insurance at the provided numbers.

Excluded activities include professional sports, scuba diving without certification, motorized racing, and mountain climbing requiring specialized equipment.

Coverage begins on the departure date from your province or territory of residence and applies for up to 31 consecutive days. Extensions may be possible for emergencies or delays.

Yes, coverage applies worldwide unless restricted by law or the rental agreement terms. Verify all conditions prior to traveling.

Yes, the trip must be fully paid with the card to qualify for insurance coverage. Partial payments using Avion points require the balance to be charged to the card.