What does the insurance of my Visa Platinum RBC card cover?

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Travel Insurance Card Visa Platinum RBC

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Car Rental Insurance Card Visa Platinum RBC

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Content Insurance Card Visa Platinum RBC

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FAQ - RBC Visa Platinum

faq

How can I contact customer support?

To contact support, call Assured Assistance at 1-800-533-2778 toll-free from the US & Canada or 905-816-2581 collect from anywhere in the world.

How do I report a claim?

To report a claim, contact Assured Assistance at 1-800-533-2778 toll-free or 905-816-2581 collect within 30 days of the incident. Required documents include claim forms, purchase receipts, and RBC Visa statements showing payment.

Who is insured?

The insured includes the applicant, their spouse, dependent children, and additional cardholders, all of whom must be permanent residents of Canada.

How can I obtain an insurance certificate?

You can request an insurance certificate by contacting Assured Assistance at 1-800-533-2778 toll-free or 905-816-2581 collect.

For which sports activities am I not insured?

Activities excluded include professional sports, scuba diving without certification, motorized racing, parachuting, and high-risk mountaineering.

From when am I covered, and for how long?

Coverage starts when the trip or purchase is fully paid with the RBC Royal Bank Visa Platinum card and/or Avion points and ends upon cancellation, delinquency, or termination of the account.

In which countries am I covered? Am I covered worldwide?

Yes, worldwide coverage is provided, subject to policy terms and exclusions.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, the trip must be fully paid with the RBC Visa Platinum card or a combination of the card and RBC Rewards points to be eligible for coverage.

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