What does the insurance of my Visa Infinite Avion RBC card cover?
Travel Insurance Card Avion Visa Infinite RBC
Car Rental Insurance Card Avion Visa Infinite RBC
Content Insurance Card Avion Visa Infinite RBC
FAQ - RBC Avion Visa Infinite
How can I contact customer support?
To contact customer support, call 1-800-533-2778 toll-free from Canada and the U.S., or 905-816-2581 collect from other countries. Assistance is available 24/7.
How do I report a claim?
To report a claim, contact Allianz Global Assistance at 1-800-533-2778 toll-free or 905-816-2581 collect. Ensure that claims are reported promptly, and required documents are submitted within 30 days.
Who is insured?
The insured individuals include the primary cardholder, their spouse, and dependent children traveling with them, as well as additional cardholders. All insured persons must be permanent residents of Canada.
How can I obtain an insurance certificate?
To request an insurance certificate, contact Allianz Global Assistance. You may need to provide relevant policy details for processing your request.
For which sports activities am I not insured?
Coverage excludes high-risk activities such as professional sports, motorized racing, and scuba diving without certification. Refer to the policy for the full list of exclusions.
From when am I covered, and for how long?
Coverage begins on the departure date from your province or territory of residence and applies for up to 15 consecutive days for those under 65, and 3 days for those 65 or older. Extensions may apply for emergencies or delays.
In which countries am I covered? Am I covered worldwide?
Yes, coverage applies worldwide unless restricted by law or the rental agreement terms. Ensure compliance with all conditions outlined in the policy before traveling.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, the trip must be paid in full with the card to qualify for insurance benefits. Partial payments using Avion points require the balance to be charged to the card.
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