What does the insurance of my Visa Business RBC card cover?
Travel Insurance Card Visa Business RBC
Car Rental Insurance Card Visa Business RBC
Content Insurance Card Visa Business RBC
FAQ - RBC Visa Business
How can I contact customer support?
To contact customer support, call Allianz Global Assistance at 1-800-511-4607 toll-free from the US & Canada, or 905-816-2583 collect from anywhere in the world.
How do I report a claim?
To report a claim, contact Allianz Global Assistance at 1-800-511-4607 toll-free from the US & Canada, or 905-816-2583 collect from anywhere else. Claims must be reported within 30 days and submitted within 90 days of the loss. Required documents include a claim form, purchase receipt, and other relevant proof.
Who is insured?
Insurance covers the primary cardholder and authorized users, both of whom must be permanent residents of Canada.
How can I obtain an insurance certificate?
You can request an insurance certificate by contacting Allianz Global Assistance at 1-800-511-4607 toll-free from the US & Canada, or 905-816-2583 collect from anywhere in the world.
For which sports activities am I not insured?
Sports activities not covered include professional sports, scuba diving without certification, motorized races, parachuting, mountain climbing requiring specialized equipment, and similar high-risk activities.
From when am I covered, and for how long?
Coverage starts when you pay in full for a purchase or trip using your RBC Royal Bank Visa Business card and ends upon the earlier of account cancellation, card delinquency (over 60 days past due), or group policy cancellation.
In which countries am I covered? Am I covered worldwide?
Coverage is worldwide, provided terms and conditions are met, such as purchases made with the RBC Visa Business card.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, to benefit from coverage, the full payment must be made with the RBC Royal Bank Visa Business card or a combination of the card and Avion points. Partial payments using other methods are not eligible.
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