What does the insurance of my Cathay Pacific Visa Platinum RBC card cover?
Travel Insurance Card Cathay Pacific Visa Platinum RBC
Car Rental Insurance Card Cathay Pacific Visa Platinum RBC
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FAQ - RBC Cathay Pacific Visa Platinum
How can I contact customer support?
To contact customer support, call 1-800-533-2778. For international calls, dial collect at 905-816-2581.
How do I report a claim?
To report a claim, call 1-800-533-2778 or, for international claims, dial collect at 905-816-2581. Claims must be filed within 30 days of the incident.
Who is insured?
The insured include the primary cardholder, their spouse, dependent children, and any additional cardholders traveling together on the same trip.
How can I obtain an insurance certificate?
To obtain an insurance certificate, call 1-800-533-2778 or dial collect at 905-816-2581 for assistance.
For which sports activities am I not insured?
Exclusions include high-risk activities such as skydiving, bungee jumping, scuba diving below 30 meters, and participating in professional sports events.
From when am I covered, and for how long?
Coverage begins on the departure date of your trip. It lasts up to 31 consecutive days if you are under 65, or 7 days if aged 65 and older.
In which countries am I covered? Am I covered worldwide?
Yes, you are covered worldwide, provided your trip complies with the insurance terms and conditions. Exclusions apply for regions under government advisories or war zones.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, to benefit from the coverage, the trip must be paid in full using your RBC Cathay Pacific Visa Platinum card.
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