What does the insurance of my Cash Back Preferred World Elite Mastercard RBC card cover?

To contact customer support, call 1-800-533-2778 toll-free from Canada and the U.S., or 905-816-2581 collect from anywhere else in the world.

To report a claim, contact Allianz Global Assistance at 1-800-533-2778 toll-free or 905-816-2581 collect. Ensure claims are reported within 30 days, and required documents submitted within 90 days.

Insured individuals include the primary cardholder, their spouse, and dependent children. Coverage applies to eligible purchases made with the RBC Cash Back Preferred World Elite Mastercard.

To obtain an insurance certificate, contact Allianz Global Assistance and provide details about your RBC Cash Back Preferred World Elite Mastercard and the insured item.

Excluded items include living plants, animals, consumable items, and goods intended for commercial use. Coverage is for personal property only.

Coverage starts on the purchase date and extends for 120 days for loss or accidental damage. Extended Warranty begins after the original warranty expires, for up to 2 years.

Yes, coverage is worldwide for eligible purchases as long as the manufacturer’s warranty is valid in Canada and items meet all policy terms.

Yes, the full cost of the item must be paid using the RBC Cash Back Preferred World Elite Mastercard to qualify for Purchase Security and Extended Warranty Insurance.