What does the insurance of my Cash Back Mastercard RBC card cover?

To contact customer support, call 1-800-511-4607 toll-free from Canada and the U.S., or 905-816-2583 collect from other countries. Assistance is available 24/7.

To report a claim, contact Allianz Global Assistance at 1-800-511-4607 toll-free or 905-816-2583 collect. Ensure claims are submitted within 30 days of the event, and all documents are submitted within 90 days.

Insured individuals include the primary cardholder and additional cardholders. Coverage applies to personal property purchased with the RBC Cash Back Mastercard.

To obtain an insurance certificate, contact Allianz Global Assistance and provide details of your RBC Cash Back Mastercard and the purchase in question.

Excluded items include living plants, animals, cash, negotiable items, and items not purchased for personal use or without a valid manufacturer’s warranty in Canada.

Coverage starts on the purchase date and extends for 90 days for loss or accidental damage. Extended Warranty coverage begins when the manufacturer’s warranty expires.

Yes, coverage is worldwide as long as the purchase is made with the RBC Cash Back Mastercard and meets all policy terms.

Yes, the full cost of the item must be paid using the RBC Cash Back Mastercard for eligibility under Purchase Security and Extended Warranty Insurance.