What does the insurance of my Mastercard World Elite PC Financial card cover?

To contact customer support, call 1-866-892-8683 from within Canada and the U.S., or 613-634-4997 locally or collect from elsewhere in the world. The customer support is available 24/7 for assistance.

To report a claim, contact the insurer as soon as possible, and within 48 hours of the incident, by calling 1-866-892-8683 (Canada and U.S.) or 613-634-4997 (locally or collect). A claim form and relevant documents such as receipts and police reports must be submitted as per the guidelines provided by the representative.

The insured individuals include the primary cardholder, their spouse, and dependent children as defined in the policy, provided they are Canadian residents insured under a provincial health insurance plan. Coverage is also extended for those authorized to use the card under certain terms.

To obtain an insurance certificate, you or a claimant can request a copy of the policy or your application by contacting the insurer in writing at American Bankers Insurance Company of Florida, 5000 Yonge Street, Suite 2000, Toronto, Ontario M2N 7E9, or by calling the provided customer support numbers.

Coverage does not extend to certain sports activities considered high-risk. These include professional sports, speed contests, dangerous events, and scuba diving unless the participant holds a recognized certification. Check the exclusions section of the policy for a full list.

Coverage starts as soon as the cardholder departs their province or territory of residence in Canada and applies for the first 10 consecutive days of the trip. Extensions of up to 3 days are possible in certain situations, such as medical emergencies or travel delays.

Coverage applies worldwide, except where prohibited by law or in violation of the rental contract's terms in the relevant jurisdiction. Cardholders are advised to confirm acceptance of the insurance benefits with the rental or service providers before travel.

Yes, to benefit from the coverage, the entire cost of the trip must be charged to the card. This ensures eligibility for the insurance benefits outlined in the policy.