What does the insurance of my Mastercard PC Financial card cover?
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FAQ - PC Financial Mastercard
How can I contact customer support?
For inquiries related to insurance coverage, you can contact the claims administrator at 1-866-892-8683 for assistance.
How do I report a claim?
To report a claim, contact the claims administrator immediately at 1-866-892-8683. Submit the completed claim form and required documentation within 90 days of the incident.
Who is insured?
The insured individuals include the Primary Cardholder of the President’s Choice Financial Mastercard® and any supplementary Cardholders, provided the account is in good standing.
How can I obtain an insurance certificate?
To obtain an insurance certificate, you can contact the claims administrator at 1-866-892-8683 for further assistance.
For which sports activities am I not insured?
Exclusions include losses caused by wear and tear, fraud, hostilities, radioactive contamination, or items purchased for business or commercial use. Certain vehicles, perishables, and used or rebuilt items are also excluded.
From when am I covered, and for how long?
Coverage begins when you charge the full cost of eligible items to your President’s Choice Financial Mastercard®. For Purchase Assurance, items are protected for 90 days after purchase.
In which countries am I covered? Am I covered worldwide?
Coverage applies worldwide for eligible purchases made with your President’s Choice Financial Mastercard®, provided the terms and conditions of the policy are met.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, to be eligible for coverage, the full cost of the purchase or eligible expenses must be charged to your President’s Choice Financial Mastercard®.
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