What does the insurance of my World Elite Mastercard National Bank card cover?

For inquiries regarding the National Bank World Elite Mastercard, contact customer service at 1-888-969-2273. For claims assistance, call 1-888-235-2645 within Canada and the U.S., or collect at 514-286-8345 internationally.

To report a claim, contact 1-888-235-2645 within Canada and the U.S., or collect at 514-286-8345 internationally. Ensure all required documents, such as proof of purchase, receipts, and police reports (if applicable), are submitted within 90 days.

The insured individuals include the primary cardholder and authorized users listed on the account.

To request an insurance certificate, contact 1-888-235-2645. Ensure you have proof of purchase and account information ready.

Exclusions include dangerous activities such as hang gliding, parachuting, skydiving, parasailing, bungee jumping, off-track snow sports, combat sports, scuba diving below 30 meters, and rock climbing or mountain climbing on grade 4 or 5 routes.

Coverage begins upon activation of the card and remains valid as long as the account is in good standing. Specific coverage durations may vary, such as 60 days for emergency medical care trips for individuals under age 54.

The National Bank World Elite Mastercard provides worldwide coverage, granting access to over 2.5 million ATMs and merchants in more than 200 countries.

Yes, trips and purchases must be paid in full with the card to qualify for benefits such as purchase protection, extended warranty, and travel insurance.