What does the insurance of my Business Platinum Mastercard National Bank card cover?

To contact customer support, call 1-888-235-2645 from Canada or the U.S. For international calls, dial collect at 514-286-8345.

To report a claim, call CanAssistance at 1-888-235-2645 from Canada or the U.S. For international calls, dial collect at 514-286-8345. Claims must be reported as soon as possible.

The insured includes the primary cardholder, their spouse, and dependent children. Business companions are also covered when traveling with the cardholder.

To obtain an insurance certificate, please contact CanAssistance at 1-888-235-2645 or collect at 514-286-8345.

Exclusions include damages resulting from war, criminal activities, misuse of the item, or normal wear and tear. Items such as vehicles, mobile devices, and perishable goods are not covered.

Coverage begins on the purchase date for eligible items or the trip departure date, provided the purchase is made using your National Bank Business Platinum Mastercard.

Yes, coverage applies worldwide, provided all conditions outlined in the insurance policy are met. Some exclusions apply, such as travel to high-risk regions.

Yes, to benefit from coverage, the purchase or trip must be paid in full with your National Bank Business Platinum Mastercard.