What does the insurance of my Smart Cash Platinum Plus Mastercard MBNA card cover?

Your bank
bank
Your card
card
I would like to
Inquire about the coverage of my card
Am I well insured?
See all
Travel
Car rental
Content insurance

Travel Insurance Card Smart Cash Platinum Plus Mastercard MBNA

Before the trip
Benefit
Coverage
Recommendation
During the trip
Benefit
Coverage
Recommendation
On site
Benefit
Coverage
Recommendation

Car Rental Insurance Card Smart Cash Platinum Plus Mastercard MBNA

Rental car
Benefit
Coverage
Recommendation

Content Insurance Card Smart Cash Platinum Plus Mastercard MBNA

Content
Benefit
Coverage
Recommendation
See all the guarantees

FAQ - MBNA Smart Cash Platinum Plus Mastercard

faq

How can I contact customer support?

For inquiries regarding the MBNA Smart Cash Platinum Plus Mastercard, call 1-866-520-8827 or internationally at +1-519-742-9356 (collect).

How do I report a claim?

To file a claim, call the Operations Centre at 1-866-520-8827. Provide receipts, proof of loss, and all required documents within 90 days of the incident.

Who is insured?

The insured individuals include the primary cardholder, their spouse, and dependent children as defined in the policy terms.

How can I obtain an insurance certificate?

To obtain an insurance certificate, call the Operations Centre at 1-866-520-8827. Additional documentation such as proof of purchase may be required.

For which sports activities am I not insured?

Exclusions include losses due to negligence, fraud, normal wear and tear, and items such as cash, vehicles, and animals.

From when am I covered, and for how long?

Coverage begins upon activation of the card and remains valid as long as the account is in good standing.

In which countries am I covered? Am I covered worldwide?

The MBNA Smart Cash Platinum Plus Mastercard is accepted worldwide, offering access to over 2.5 million ATMs and merchants in more than 200 countries.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, purchases must be paid in full with the card to be eligible for purchase assurance and extended warranty coverage.

All our guides on credit card insurance