What does the insurance of my Rewards Platinum Plus Mastercard MBNA card cover?
Travel Insurance Card Platinum Plus Mastercard MBNA
Car Rental Insurance Card Platinum Plus Mastercard MBNA
Content Insurance Card Platinum Plus Mastercard MBNA
FAQ - MBNA Platinum Plus Mastercard
How can I contact customer support?
For inquiries regarding the MBNA Platinum Plus Mastercard, contact customer service at 1-866-520-8827 or call collect internationally at +1-519-742-9356.
How do I report a claim?
To report a claim, call the Operations Centre at 1-866-520-8827. Ensure to provide receipts, proof of loss, and any other required documents within 90 days of the incident.
Who is insured?
The insured individuals include the primary cardholder, their spouse, and dependent children as defined in the policy terms.
How can I obtain an insurance certificate?
To request an insurance certificate, call the Operations Centre at 1-866-520-8827. You may need to provide additional documentation, such as proof of purchase or account details.
For which sports activities am I not insured?
Exclusions include losses due to negligence, fraud, normal wear and tear, and items such as cash, vehicles, and animals. Refer to the policy for a full list.
From when am I covered, and for how long?
Coverage begins upon activation of the card and remains valid as long as the account is in good standing.
In which countries am I covered? Am I covered worldwide?
The MBNA Platinum Plus Mastercard is accepted worldwide, offering access to over 2.5 million ATMs and merchants in more than 200 countries.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, purchases must be paid in full with the card to be eligible for purchase assurance and extended warranty coverage.
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