What does the insurance of my Visa Infinite Laurentian Bank card cover?
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FAQ - Laurentian Bank Visa Infinite
How can I contact customer support?
For inquiries or support regarding the Laurentian Bank Visa Infinite Card, call 1-800-252-1846. For claims, contact 1-877-287-8334.
How do I report a claim?
To report a claim, contact 1-877-287-8334 and ensure to submit all necessary documentation, such as receipts and claim forms, within 90 days of the incident.
Who is insured?
The insured individuals are the primary cardholder, their spouse, and dependent children who accompany them and meet eligibility criteria for coverage.
How can I obtain an insurance certificate?
To obtain an insurance certificate or further coverage details, call 1-877-287-8334 and provide any required documentation, such as receipts or proof of travel.
For which sports activities am I not insured?
Coverage excludes losses from negligence, unauthorized use, and high-risk activities such as extreme sports or activities requiring waivers. Specific exclusions include animals, vehicles, and cash.
From when am I covered, and for how long?
Coverage begins upon activation of the card and its account being in good standing. Specific coverage terms may depend on the benefit type.
In which countries am I covered? Am I covered worldwide?
The Laurentian Bank Visa Infinite Card is accepted globally, offering access to over 2.5 million ATMs and merchants in 200+ countries.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, to benefit from the insurance, purchases or eligible travel expenses must be fully paid with the card.
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