What does the insurance of my World Elite Mastercard HSBC card cover?

For inquiries related to insurance coverage, you can contact the claims administrator at 1-800-668-8680 within Canada and the U.S., or 416-977-6066 collect if calling from elsewhere.

To report a claim, contact the administrator immediately at 1-800-668-8680 from Canada/U.S. or 416-977-6066 collect from elsewhere. Written notice of the claim must be submitted within 20 days of the incident.

The insured individuals include the Primary Cardholder of the HSBC World Elite Mastercard®, their spouse, and dependent children under 26 years old, provided the account is in good standing and billed in Canada.

To obtain an insurance certificate, you can contact the claims administrator at 1-800-668-8680 for further assistance.

You are not covered for injuries or losses resulting from war, participation in criminal acts, dangerous sports, self-inflicted injuries, or incidents involving alcohol or drug usage. Full exclusions are detailed in the Certificate of Insurance.

Coverage begins when you leave your province of residence and remains active for trips of up to 31 consecutive days.

Yes, coverage is worldwide as long as at least 75% of the eligible travel expenses are charged to your HSBC World Elite Mastercard®.

Yes, to be eligible for coverage, at least 75% of the cost of the trip or eligible expenses must be paid using your HSBC World Elite Mastercard® prior to the occurrence of any incident or loss.