What does the insurance of my Travel Rewards Mastercard HSBC card cover?

You can contact customer support for insurance inquiries by calling 1-800-668-8680 from Canada or the U.S., or 416-977-6066 collect from elsewhere.

To report a claim, notify the claims administrator at 1-800-668-8680 (Canada/U.S.) or 416-977-6066 (collect from elsewhere) as soon as possible. Submit a written notice within 20 days of the incident.

The insured individuals include the Primary Cardholder of the HSBC Travel Rewards Mastercard®, their spouse, and dependent children under 26 years of age, provided the account is in good standing and billed in Canada.

To obtain an insurance certificate, contact the claims administrator at 1-800-668-8680 for assistance.

Exclusions include incidents related to war, criminal acts, dangerous sports, self-inflicted injuries, or events involving alcohol or drug use. Full exclusions are detailed in the Certificate of Insurance.

Coverage begins when you leave your province or territory of residence and is valid for trips of up to 31 consecutive days.

Yes, coverage is worldwide as long as 75% of the cost of the trip has been charged to your HSBC Travel Rewards Mastercard®.

Yes, to be eligible for coverage, at least 75% of the cost of the trip or eligible expenses must be paid using your HSBC Travel Rewards Mastercard®.