What does the insurance of my Premier World Mastercard HSBC card cover?

For insurance inquiries or support, you can contact customer service at 1-800-668-8680 if calling from Canada or the U.S., or 416-977-6066 collect from outside these regions.

To report a claim, call the claims administrator at 1-855-378-9448 as soon as possible. Submit written notice of the claim within 20 days after the incident occurs.

The insured individuals include the Primary Cardholder of the HSBC Premier World Mastercard®, their spouse, and dependent children under the age of 25, provided the account is in good standing and billed in Canada.

To obtain an insurance certificate, contact the claims administrator at 1-855-378-9448 for further assistance.

You are not insured for incidents caused by war, self-inflicted injuries, participation in criminal acts, or while under the influence of drugs or alcohol. Full exclusions are listed in the Certificate of Insurance.

Coverage begins when you leave your province of residence and is valid for trips of up to 31 consecutive days. Extensions may apply in specific cases such as medical emergencies.

Yes, you are covered worldwide as long as the trip is paid for with your HSBC Premier World Mastercard® and meets the eligibility requirements.

Yes, to benefit from coverage, the entire cost of the trip must be paid using your HSBC Premier World Mastercard® prior to the occurrence of any incident or loss.