What does the insurance of my Preferred Visa Home Trust card cover?

For customer support regarding your Home Trust Preferred Visa, call 1-877-727-6883. For emergencies like card theft or loss, contact Visa assistance 24/7 at 1-800-847-2911 or internationally at 1-800-847-2113.

To report a claim under Purchase Security, contact Chubb Insurance Company of Canada at 1-877-686-7677. Refer to your Certificate of Insurance for detailed claim procedures.

The insured individuals under Purchase Security include the primary cardholder for eligible items purchased using the Home Trust Preferred Visa.

To obtain an insurance certificate, call 1-877-686-7677. Additional documentation may be required depending on your request.

Coverage does not extend to losses from negligence, wear and tear, or intentional damage. Unauthorized card use is protected by the Visa Zero Liability policy.

Purchase Security coverage starts on the date of purchase and lasts 90 days for eligible items bought with your Home Trust Preferred Visa.

The Home Trust Preferred Visa is accepted worldwide wherever Visa is accepted, including access to over 2.5 million ATMs in 200+ countries.

No, items do not need to be fully paid with the card to be eligible for Purchase Security. However, the card must be used for the purchase.