What does the insurance of my Cash Back World Elite Mastercard Desjardins card cover?

To contact customer support, use the following:

• Canada and the US: 1-800-465-6390 (toll-free)
• Worldwide: 514-875-9170 (collect calls).
  General inquiries: 1-855-368-6924.

To report a claim, call:

• Canada and US: 1-800-463-1623 (toll-free)
• Worldwide: 418-647-5299 (call collect).
  Download forms at www.desjardinstravelinsurance.ca and submit them within 90 days of the incident.

The insured parties include the primary cardholder, their spouse (if traveling together), and dependent children or grandchildren under specific conditions. Refer to the policy for details.

Contact the insurer directly before your departure at 1-800-463-7845 to request an insurance certificate.

Insurance excludes high-risk activities like:

• Skydiving, hang-gliding, bungee jumping, freestyle skiing, mountaineering, and combat sports. Consult the policy for the full list.

Coverage starts when your card is activated and the account is in good standing. It covers trips of 3 days or less. Longer trips require additional coverage.

Coverage applies worldwide but may exclude locations with travel advisories issued by the Canadian government. Check for specific restrictions before traveling.

Yes, to receive benefits, the trip must be paid in full using your credit card.